I was looking to see if I can repair my TV. Service man answered my call asked for a picture of the screen and responded within seconds. Very helpful provided a recommendation. read more

They are one of the few businesses left that have expertise in fixing broken electronic equipment. They will fix anything you have for a very reasonable price. read more

I got my Beats Pill repaired because it stopped charging. The price for repair was reasonable and the technician was great at communicating with me and letting me know when the repair would be complete. If I have any trouble with any other electronics I will definitely go back to this place. read more

If it can be fixed, HE can fix it. At first glance it doesn't look all to great and walking In there is a bunch of tvs everywhere and things are not organized at all BUT dont Judge what he cAn do with how this place looks! He has helped me out numerous of times. Fixed the cracked screen on different iPhones and did a great job. Has fixed a blow dryer for my old lady and a curling iron too! I'm tellin ya if it can be fixed this man is the MAN of all mans! So don't hesitate! Also he always tells me if he can't fix it he won't charge me ! Amazingly grateful of this mans presence in my life! Thank you and good night baby!! read more

I took my sound bar/woofer to get fixed one day, drove there the next day to pick it up, paid $45. Installed it and it didn't work!! I called to let him know I had wasted my time and money driving all the way over there for nothing, he offered to take a look at it again but who has time to drive there again?! I Dont recommend it read more

Otometric Labs did a fantastic job from start to finish. Starting with the Yelp questionnaire, it was easy to get the ball rolling. Keep in mind I wasn't in a rush. I just wanted the problem solved. Yuan is very knowledgeable, friendly, and reliable. I brought in a 60" Samsung Smart TV in for a problem with its components. The problem was diagnosed at a very reasonable fee. Yuan called me with an estimate for parts and labor the following week, also very reasonable. The job was done and dusted in two weeks. Yuan had me test it before helping me load it into the back of my car in the rain. The five-year-old TV is good as new (knock on wood) at about one-fourth of the price of a new set. Props to Otometric Labs! read more

Today I got my phone screen fixed for the third time here. I would say, the cheapest prices in town. Each time I dropped off my phone, ran some errands and picked up my phone in a short period of time. The pricing is very affordable, having to get my screen fixed for the third time in two months. I leave this place very satisfied with the way my phone looks & works as well as what I paid. Customer service is great as the owners are friendly and very knowledgeable ! Thank you again ! I would recommend others to check it out for themselves! read more

Fast and painless. I was devastated when I picked up my phone yesterday, after it fell out of my hoodie pocket and saw that the screen was shattered. I was afraid to hold it to my face to talk because tiny pieces of glass were still falling off. Yelped around and this place seemed solid and there was that $5 check in deal. $95 for a brand new OEM screen for my iPhone 5s, 3 month warranty included. So far, so good, as I type this review on the new screen now. Feels brand new and just as fast and responsive as it was before. read more

This guys wasted my time and lied to us saying they had the necessary supplies to repair my phone then when I got there they told me they didn't and they won't have the supplies for a few hours Then the guy emailed me and said he will have it in the afternoon. They have tons of not repaired TV's these guys just want you to come in and take your stuff they will fix it when they want to read more

Well... Where to begin!!! I totally recommend this place. I called Lu regarding a Sony TV. He was super friendly and he actually came to my house (within 1 hour) And fixed my tv. The price was very reasonable. He even gave me extra information about what my tv can do!!! THANKS LU!!!! read more

This place was a life saver today. He fixed my phone same day no wait. Most places told me to come back another day. His prices were also very good. Not to mention I got to his store at 1:45pm. He still stayed after hours to provide me with the best service he could. No lie its the one stop shop!! read more

Excellent TV and electronics repair shop! I would highly recommend this place if you need to have any of your electronics repaired. My LG flatscreen TV broke (LED's went out) and Lu fixed this in just a few days and for a great price. It has been well over two months and my TV works as good as new! read more

The owner Lou is awesome, he provides great service. I came to this shop to get my iPhone screen replace. The price was the best in town and his work is fast and neat. Thank you -Cina read more

Really helped my parents with their TV. Very nice person who comes for the home deliveries. He was friendly to my elderly mother and I appreciate it. Would definitely call them again if we have any more issues with the TV. read more

LIARS, AND THIEVES!!!!! They had my laptop for 10 days and did NOTHING to it. I came to get it, and he lost a piece and my hard drive. Then REFUSED to order the piece he lost. The store is FILTHY, cluttered, and a complete fire hazard. I think the old man lives in the back. I am a strong believer in patronizing local businesses, but I will think twice from now on. He can't handle stress, and completely shuts down if asked a question. Spend your money elsewhere, because this guy is a hack!!!!! read more

Awesome service! Would definitely recommend to anyone. Needed to get my charger port fixed and the man who helped did it easily and for a very good price! Will definitely be going back if I ever need anything fixed. read more

Best prices in town I got my iPhone 6 screen fix here and I'll always come back you cant beat it highly recommend fast service and friendly workers read more

I was recommended to Otometric Labs by a friend. Lu helped me out when I took my cars ECU (92' Lexus LS400) and asked him if he could replace some capacitors for me; as they were going bad. He gave me a good price and the work was flawless. I definitely will be recommended others to his location and will come back for other services. read more

Thanks to Lieu, My screen was fixed correctly and for a very good price. He also fixed my boyfriends charger piece & home button all in one day. He definitely knows what he is doing. This is the best repair shop that I have come across in long beach. He can fix anything. read more

I dropped 3 tv's for repair.....the guy told me that it will take 1 week ....already charged $30 to just check .....what is the the problem......no one called until 2 weeks.....when i contact them.....he said that they did not get the time to look it up.....one more week gone ...no news....i calked again....he said that he need to order the part ...just bull shitting with me.....i told them that i don't want to fix it.... He told me to take my tv's back in two days....i told him why u need two days....he told me that he doesn't have a time to put the all parts back.... Please do not go to this places ..... read more

Came here to get my iphone 6 plus screen get fix He fixed it But he look my home Botton try to put a golden Botton on my phone , my phone isn't golden its silver, Then my finger print doesn't work I dislike this place . read more

I browsed around the web for a while for iPhone screen repairs and wasn't able to find anything under $100. I randomly decided to give this place a call & was shocked to hear it was only $65. I jumped to the opportunity & was in & out in no time. Definitely my go to place if I ever crack my screen again. read more

I don't know about the turntable repair complaint above but.......I was satisfied. Sure this place is crowded with stuff in various states of repair, but isn't that a good sign, that he's got lots of business or perhaps people that have stiffed him and not come to pick up the repairs he's already done? In my case, my 50" Plasma HDMI inputs got fried due to a short in the cable, which involves replacing the motherboard. I called 3 different places and got pretty much the same answer, can't get the motherboard or the replacement could cost $250-$400 buck depending on how badly damaged the core is plus $150 for labor. That was pushing my threshold for repair/replace decision as I can replace the 5 yr old 50" plasma for $1000 or less. Well, I call Otometric Labs, he says take a photo of the rear input panel and bring it in. He then looks it up on the computer and says, he can get the motherboard and will come out to the house to do the repair (it's a hassle loading up a 50' Plasma TV in the car, taking it to his shop, ect) for $100 deposit (to order the part) and another $250 at completion. I say OK, and a week later, he's got the part, comes out to the house to replace the motherboard and all is fine for the total of $350. The guy that took care of me was named Lu (Chinese dude), very nice and knowledgeable. I recommend him for flatscreen TV repairs. read more

Don't ever go to this place!!! I took my "Sony" phone thinking they can fix Sony products and sure enough they are scammers!!! I took my phone in for a charging port issue. The old man charged me $50.00 bucks and sure enough fixed my issue. 2 months later, the issue came back. I took it back, looked up my number and automatically said with no hesitation, "Your 30 day warranty has expired and you will have to pay full price again." I told him that's was not right. I'm expected to pay full price every 2 months for the bullshit repair he made and of course he said yes. This place is a Sham!!! They call themselves a laboratory to trick people in thinking their knowledgeable but sure enough they don't know the head from their ass!! The old man even tried to give me a tip and told me to move the charger until I see the lightning bolt and then place it down very slowly and gently. And if the charger moves to move it until I see the lightning bolt again. Such a crappy crappy place. They are not a laboratory. They are poor excuse for a repair shop. They have broken tv's all over the place with parts thrown all around to fool you that they are intelligent, when in reality, they don't know shit. That's why after 2 months, everything is STILL broken. Don't go to this place. I give this place a Big Fat ZERO!!! read more

I took my turntable in to be repaired and got the exact opposite. First off, the store is a total unorganized mess! There is barely any room to stand inside as the floor is covered in electronic junk that is in various states of repair. The diagnosis and return call took over two weeks... they said my speed control was damaged and needed to be replaced and they had to order this. So... a month goes by and they finally have it ready. The bill was $80 dollars and at this point I didnt care as l just wanted to get it home and finally play some vinyl. I plug it in, get it set up to play, and nothing powers up... GGRRRRRRR!!! I take it back in and they said it would be ANOTHER charge to fix the power issue! IT DIDNT HAVE A POWER ISSUE WHEN IT WENT IN! So they ripped us off $80 dollars as they would not refund us our money for their lack of repair... in fact it came back to us in worse condition. On my two visits there in which i waited a very long time to be helped... I noticed other customers who also displayed a disgruntled attitude about the status of their repairs. Do not go here to have anything repaired, they have terrible service and even worse ability to actually repair anything efficiently or effectively. read more

Terrible experience trying to get my turntable repaired. Owner Lu never seems to know when Javier was coming in so they could find out what repairs it needed. Javier couldn't tell me anything and gave me a flippant "don't worry about it" when I asked about getting my $15 deposit back. I did get the deposit back with my unrepaired turnable. Avoid these guys at all costs. read more

Best place to get your phone screen fixed! They did a clean job. Prices are great! Will definitely come back for sure!!

I've never written a review on Yelp, quit frankly because I've never experienced customer service at the level I received today. We have an older Sony 60" HD TV, that is getting a few miles on it, but we love the picture and it fits our home. Last evening we turn on the unit, NO picture, NO sound. After researching a bit in the manual, it appeared we needed a fan replaced. Called Otometric Labs as we had used them before to replace a lamp on the same unit. "Lu" said he could be out the next day between 1:00 and 2:00 pm. He gave me a ballpark estimate on the repair, IF it was the lamp that needed replacement. Lu called me next day at 1:30 and said he was on his way. Arrived promptly at 2:00 and started the repair. He was spending more time than I expected for the replacement of a fan, and soon notified me it wasn't the one fan that 90% of the time is the problem, and needed to return to the shop to source the "other" fan. Called me at 6:00 pm that evening (pouring rain) said he had found a fan, and would be back to the house within the hour. Within 30 minutes, Lu had replaced BOTH fans and charged me $20 more than his original estimate. Unheard of service in this day and age. read more