i-Tea is an authentic Taiwanese bubble tea and smoothie shop which opened Spring 2014 at Pacific Renaissance Plaza in Oakland Chinatown. Note the official address for i-Tea places it on 9th St, but the storefront actually faces Webster St. This tiny little shop packs a mighty punch, offering about 100 different varieties of bubble teas and smoothies -- a staggering amount.
There is no space for seating inside (and hardly any for standing for that matter). This is strictly a to-go joint. What little interior space there is could make some people feel claustrophobic. It doesn't help that long menus and a tightly packed row of over a dozen tall tea canisters block customer views into the kitchen. I think the typical open-kitchen format most bubble tea shops utilize would help here.
Teas come in one size only and cost about $3-5 each with additional toppings $0.50 extra each. Cash only.
Aside from black and green tea, which are commonly used to make bubble tea, i-Tea brews with several other different types of tea such as tieguanyin (premium Chinese oolong tea), Chinese fermented pu-erh, jasmine, Alishan oolong, Irish, Indian Assam, Royal Rose, osmanthus oolong, Earl Grey, and more. Samples of these tea leaves are displayed inside glass jars on the counter. There's also an espresso machine behind the payment counter used to make i-Tea's "Teaspresso Milk Tea."
If you're having trouble deciding what to order, go with one of the pictured drinks on the menu. These are some of the more popular teas. I personally prefer milk teas and suggest something from the i-Tea Jelly ("B") Series or the Milk Tea Specialty ("C") Series. Item numbers B1, B2, and B3 are basic but satisfying milk teas, each with one topping - either tapioca, pudding, or grass jelly. If you like all these toppings, order B5, the "3G Milk Tea," which comes with all three in one cup. Yum! There's also C2, the "Hokkaido Milk Tea," which comes with tapioca and pudding (no grass jelly). Also very good.
For those who have never had bubble tea before, the "bubbles" refer to sweet balls of tapioca which are served inside the tea. When fresh, these balls should be soft, chewy, and appetizing. Their sweetness level is dependent on how the balls are soaked and prepared beforehand. Extra wide straws are used to suck up the tapioca balls (a.k.a. pearls, a.k.a. boba) and other toppings.
Of course, what are ~100 teas without a multitude of topping options? i-Tea has 20 topping choices: regular boba, white boba, small boba, boba noodles, mango pudding, egg pudding, matcha pudding, panna cotta, tofuhua (douhua - sweet tofu pudding, like the popular dim sum snack), grass jelly, lemon ai yu (aiyu jelly), lychee jelly, mango jelly, coffee jelly, passion fruit jelly, rainbow jelly, aloe vera, fresh taro, red bean, and Japanese agar jelly boba.
If you want to try something a little bit different, try the "Mango Sago," item number K4 (or K5, depending on which menu you look at). It's from the Iced Milk and Soy Milk ("K") Series. This fruity, creamy drink is made with real mangos (they have boxes of mangos stacked next to the payment counter) and comes with multiple toppings like mango jelly and mango pudding. This was recommended to me by an employee. It's tasty.
Overall, I've found the drinks here to be delicious. They're nicely made and the toppings are fresh. If bubble teas are normally too sweet for you, you can customize your drink's sweetness level. Sweetness options are 0%, 30%, 50%, 80%, and standard. Ice level is customizable too: 0%, 30%, 80%, standard, and more ice.
Service is great. Drinks are made to order and the staff is efficient.
If you come often, be sure to take advantage of the "Buy 9, Get 1 Free" loyalty card. Also, I believe if you order 5 drinks at one time, you get a 6th drink for free.
At the time of writing this review, there are two other i-Tea locations in the Bay Area: Pittsburgh and Milpitas. read more