Doctor Mac was the most pleasant experience I have had with any business to date!! Brian is an…read moreexpert with Macs and solved my problem in under 24hours, as I needed to update my software and update Google Chrome... He even backed up all of my work for me as to make sure to not have my book, which I am working on publishing, lost! Beautiful space, no lines, expert service....5 stars all the way!!! Thank you Doctor Mac!!!

They seem to know their stuff when it comes to trouble shooting apple products. Nice office space…read moreand attentive service. Easy street parking. I had started my quest to repair a more than too old MacAir, which I knew had to be replaced, at the Apple Store in White Plains, NY. After a valiant try without success, they did recommend DotorMac and I can see why. DoctorMac is focused on problem solving and dedicated to finding a positive outcome. Fair pricing. While they cannot work miracles on everything they will give you an honest assessment.

I was here 3 years ago and again I was not disappointed. Adrien was extremely helpful and…read moreefficient. Prices are more than fair.

I did an appointment yesterday trough Apple webpage and arrived on time today…read more Nick was the one that gave me and my husband the Wellcome here, Then came Candy another employee, and both were very kind and professional with the information; they explained us about how it works to get a battery replacement with AppleCare. I paid zero dollars because of the benefits of AppleCare; I paid every month and amount and it covers battery replacement I barely opened the store with the employees ...10 A.M; it was low Flow of costumers. I returned 2 hours later And everything was set up in my phone. I just signed my receipt, gave them a review at Google real time with a gadget they had tapping my phone!!! They deserve stars. The employees were very kind and explained calm but efficient with details to me. The store was super clean and organized Obviously I will come back and recommend this place. Thank you guys and congrats for everything. God bless You.

So, I had a small bump in the road with BOXID and BUT the follow up was AMAZING...LIke Amazon in…read morethe early days!!! My story, I had a problem with my computer and called the outfit and the guy who I go on the phone as a computer Ninja, remoted in the for my all sorted out WELL worth the money!!! I have since recommended them to others. I called and 2nd time and must have gotten someone on a bad day, Maybe it was me, but we just were not on the same page. I asked for a manager, who calls me back. I told him my story... Again maybe I was having a bad day but was bummed out because finding a good computer person is like finding a trustworthy mechanic ... it never happens; anyway, this awesome dude rang me back listened to my side of the story and took care of the situation. I'm all about BOXAID!!!

I read about Box Aid in the Wall Street Journal at least 10 years ago. I have used them 10 or more…read moretimes over the years. They are the best. No BS. Very competitive pricing. I have called on occasion where the fix was very quick and very easy and there was no charge they charge a flat fee per service and give you an estimate... I have never been "over charged" and have always been very happy with their service and suggestions for software addition or removal.

My computer was running slow and I knew it was my hard drive. I called and talked to Johnathan the…read moretech in the Eastchester store. He said he can help. He would change out my hard drive to a solid state drive instead of me paying thousands for a new computer. He took the time and effort to explain to me the process. My computer was ready to pick up in two days. No more glitches or slow moving computer. I was more than satisfied and would recommend this business to family and friends.

Jonathan solved the problem in less than 10 minutes! My old…read moreLenovo laptop stopped charging. I looked around online for a repair shop and found this one nearby in Eastchester. I spoke with Jonathan and told him that I tested the charger with a multimeter and it seemed to have the right voltage. But I told him not to take my word for it because maybe I didn't test it correctly. He took a look at the charge port of the computer to make sure it wasn't physically damaged. The port was fine. He took another charger and plugged it in just to rule out a charger problem; the new charger started charging the computer!??? Out of curiosity, I asked him if I tested the charger incorrectly by telling him how I did it. He said that just because I was getting the correct voltage that didn't mean that it was supplying the right amperage. This may be helpful to others that read this review since many of us use YouTube to try and fix things: I learned how to test my charger by watching a YouTube video by a "computer tech". He showed how to test a laptop charger, and stated that if the voltage is correct, then the charger is fine. He didn't state that the voltage could be fine, but the amperage could be a problem. The lesson here is don't rely on YouTube or assume the worst if you try to fix your computer by watching a video and running a test on it that fails. Just take your computer to a honest and helpful professional like Jonathan. He didn't charge me any fee to take a look at my computer. I just bought a new charger from him and I'm using the computer now to write this review. If I need help with a computer repair in the future then I'll just go back to this shop. Highly recommend that you take your computer there if you're having a problem with it.

Incredibly Amazing! In short, the price was EXTREMELY fair/reasonable, the service impeccable, and…read morethe information/advice was second to none. I was "wowed" by the experience I had working with Pro Mac NYC (Jed). I reached out to him regarding issues with my 2010 Macbook Pro. After emailing him, he said I could simply leave it with the doorman. I did, and within 12 hours Jed emailed me regarding exactly what was wrong the the computer, and offered a number of solutions that would allow me to get my baby up and running. Jed was knowledgable and responsive in a way I've rarely seen with any company. I was looking into prices for a SSD and memory to improve my performance, and when asking him questions regarding brands/sizes, he was always responding within minutes. Additionally, Jed was extremely fast; my computer was ready 1 day after the parts arrived at his shop. GO TO JED, you wont regret !

JED'S CUSTOMER SERVICE NEEDS A SERIOUS UPGRADE!!!!!…read more Called him to talk about my broken MacBook and he began with being receptive (first 30 seconds) but after just ONE minute he became dismissive and rude. When I told him I was hoping for a 1-day to 1 weekend turnaround. He said that I shouldn't worry about the turnaround time of a day or a weekends length since the MacBook had been broken for months anyway. He said I was being "ridiculous" in the most pompous tone he could muster. When I tried to explain that the SAME signs and issues had occurred a year and a half before and was fixed within 1.5 hrs at the Apple Genius Bar or that other techs had listened to me thoroughly and come to similar conclusions that it was in fact the operating system and could be handled within a day. He proceeded to say "Anyway!!!" in a very loud tone (I pulled the phone from my ear at that point) while I was talking, rudely interrupting me and then changing the subject. I looked down at my phone flabbergasted. I do not understand why Jed would think a new customer would EVER continue to use his services with an attitude like that. I disconnected the phone immediately. It lasted a mere 2 minutes!!! Whether my computer could be fixed in a day or a weekend or even a week, I'm open to it all, as long as the end result is a functioning MacBook. He didn't get a chance to know that because he was being obnoxious and unprofessional. As an elite yelper, I do my best to be as detailed and honest as possible. From my experience, I wouldn't even bother with paying for his services, customer service is of TOP PRIORITY and the way he spoke to me (in a mere 2 min phone call at that) was enough to make me disconnect the phone call right away. I've been in contact with a few techs (requesting estimated quotes and turn around times) and this was the ONLY negative incident. I'm still shaking my head at him calling me "ridiculous"!! The purpose of the phone call was to be consulted and informed. NOT disrespected and dismissed. I'm sure there will be a reply from this person. Not sure how they'll try to defend being so rude, but I'm sure an attempt will be made. Please feel free to message me privately for facts and truth.

The best repair company in town. Akeem was able to fix my Apple Macbook Air and add parallell…read moredesktop which allowed me to do work from home. He is professional, quick and very informative. He gave me helpful tips about my computer that I did not know before. I would recommend him to all of my family, friends and business associates. Thanks for everything Akeem!!!!!!

My super old MacBook was running slow AF and I definitely had a Virus or 7. But MacSteve was able…read moreto help me get it back in working order. Saved me thousands of dollars Thanks MacSteve I'll def be back.

Steve was superb. Great prices, kept me informed at every step of the way, nicest guy. Couldn't…read morerecommend him more highly!

I bought a PC online and i gave it to him so he could fix it, but he suggested that it was better…read moreto buy a new one from him, and i don't regret it! He built a gaming PC for me and its been about 2 years and it has no problems. It works perfectly and i love it, also the price was very reasonably affordable! Thanks a lot!! I will def come back and recommend him to anyone.

100% would recommend! Please support this business, they are worth being your first choice for…read morehelp! I brought my phone in because water had gotten into it after dropping it in torrential downpour. The phone showed condensation in the cameras. I originally brought it to uBreakiFix, but they declined to try to help and just suggested I go get a new phone. I brought my phone into PC Warehouse in hopes that they would be able to dry it out and try to save my phone. Justin was very kind and helpful! He set expectations that my phone may not recover but that he would try to dry out the components and inspect the damage anyways despite being very busy and a lot of customers coming in. He was able to dry out my phone and luckily it's working pretty great so far! I really appreciate that he made the effort and took the time to try to help me rather than suggesting I just go get another phone. He did go above and beyond and offered to make alternate accommodations should my problem still pose issues.