Hello I got my computer repaired here I had water damage not my first time using this business for…read morethis computer, I recommend this place, I live on the east side so it is very accessible and the communication is very well you can call or wait till they text you I have Alienware m15 r7 that still runs Minecraft shader, Roblox, GTA5, etc after the fixes. You do not have to pick up the computer yourself if you can't either, my boyfriend was able to pick up my computer for me.

The team at this shop was incredibly attentive from the moment I walked in. They listened carefully…read moreto my computer issues and explained everything clearly, with no jargon and no guesswork. They even went above and beyond by giving me a free charger after hearing what I'd done to my computer. That kind of generosity is rare. Highly recommend!

Nobody knows his real name. He just goes by the alias, the computer guy. Rumor has it, he's a mix…read morebetween 2 super geniuses and a hard drive. Give him a call for all your computer needs, whether it's your motherboard, power supply, viruses, etc. He knows what he's doing. Hit him up and he'll go check out your problem, and will hook it up with a free estimate! He does his work at your place but he can also do it at his, if you want. Very cool. If your PC is actin weird dude, and ain't lookin so good, Who you gonna call? THE COMPUTER GUY. Damn right!

Good communication and fair pricing. Will use Clint again if I ever need to. Thanks. My new hard…read moredrive loads much faster now! So far so good!

Sebastian is a waymaker. I have been a customer since 2021, and he has updated or fixed 3 desktops…read moreand one laptop. I highly recommend him. Excellent tech and customer service skills. Don't hesitate if you have a computer problem. He will take a good look at the computer and give you a thorough explanation of the possible problem and solution.

Sebastian's is great. He is very transparent, attentive in his pricing and repair process, and…read morekind. He has helped me diagnose problems with my 2020 Intel Mac Book Pro and kept it running and healthy! I find his services to be competitively priced, such as installing a new battery or port when one of mine died, and I recommend him highly.

My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

Best PC repair ever . fix my PC while i was waiting . want to thank faisal for the hard work he did…read moreto make this happen that quickk A+++

I spilled a LITTLE water on my MAC Pro Work book. In short, this guy bastardized my computer. He…read morekept telling me that he was "waiting for a part". Well, after A FEW THOUSAND DOLLARS, turns out he took out the hard drive and replaced it with a memory stick, sticking out of the side of My MAC BOOK!!!!! It did not work. I consulted with APPLE. A tech checked it and said, "there is NO HARD DRIVE". The rest is a long story. I'd like you all to know that my computer is broken!!! I should have went to APPLE from the start! All this guy wants is money!!!!! BEWARE!!!! This guy broke my computer. This guy is a money-hungry misogynist. He spoke to me in a condescending manner. He is INCOMPETENT! I am mad at myself for falling into his trap!'!! 2026 UPDATE NOTE: This crazy computer guy CLAIMS on his website that I "must have the wrong place". BULL. He was at my apartment on Stadium Avenue for my Desk Top PC several times. All due to his incompetence. (I could not sign in with my password, could not get into my PC at all, HE "reorganized" my files. I am a professional and can't afford to miss a beat. The very worst was when he bastardized my MAC. Took out the hard drive and replaced it with memory stick. I should have called the geek squad for my PC and brought my MAC Laptop to APPLE immediately. This man breaks your equipment and blames it on the consumer!!!! AND CHARGES YOU BIG BILLS!

I cracked my iPhone screen yesterday and went around to a few places including Apple and they…read moreeither couldn't fix it or were charging an insane amount of money. I called this place this morning after googling and they were so helpful from the second the picked up they phone. Didn't beat around the bush about the price the way other places did. Dropped my phone off and 20 minutes later it was ready and I was only changed $60. My phone looks better than new and I am so happy and grateful. Highly recommend!

My gaming PC kept shutting off and I could not figure it out or fix it for the life of me. I…read morebrought it here and was able to get it repaired. I was worried about being scammed or duped but honestly both men there were super nice, they explained what was wrong with my PC & the options I had before charging me for anything (the repair was cheap as well!) . 110% coming back for any tech issues I have in the future.

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Did an amazing job and installing multiple cameras, Access points and a whole advanced Wifi network…read morefor my entire Multifamily multi-floor home with all new wiring. Extremely well priced compared to any competition, was thorough with quotes and always gave me multiple options on pricing and best methods. Always took as much time needed to get the job done right the first time! I couldn't be happier with all the work done. I already have referred him to many in my family.

This place is a class act! The gentleman inside, named…read moreFisher, was the most knowledgeable and friendly fella ever. Such a nice guy. Took care of my phone in short order 100%! Said in most cases, the phone is fine but a new screen or some such part will fix it just fine.....he was totally correct! Said it has a 90 day warranty as well! I have 4 kids so no doubt I'll be back with more phones!lol

Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!