Stubborn Problems Need Stubborn People Some problems don't yield to the manual, and my laptop presented one of them. Mike Jonas chased down a stubborn camera issue on my Lenovo laptop that resisted all the usual fixes. Knowledgeable, good-humored, and unmistakably Brooklyn stubborn, he refused to let the problem win. In the end, it was his experience, instincts, and tenacity that saved the day. It's rare to find someone who cares this much about getting things right and does it all with a good sense of humor. read more

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He revived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him. read more

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took his time at making sure all options were explored thoroughly. Thank you for your assistance and kindness. read more

Patient. Kind. Honest. Hardworking. Solutions-focused. That's Michael and his Brooklyn PC clinic. My son's PC (he's in high school so uses it often for homework and maayyyyybe a little gaming) just stopped working so we took it to the PC Clinic (after reading reviews like this) and Mike was great. The issue was very hard to identify (Mike thought he had fixed it but then it stopped working again so we had to bring it back) and I really appreciated how honest Mike was about the whole process. It's not always one and done when it comes to identifying an issue, and Mike was very clear about that. Mike was also super responsive during the entire process and always made us feel like we were important customers. If he needed to get to something else first, he would let us know, too. It's that kind of transparency that makes customers like me feel very good about recommending Brooklyn PC Clinic. read more

Mike was amazing, he knows his business when it comes to PC and Mac. I'd strongly suggest that if you need help with your computer that you contact Mike. You will not be disappointed. read more

Fabulous service - fabulous owner/tech, Mike. Totally solved my long-standing home wifi problems.

Brooklyn PC Clinic is a gem! Their service is top-notch, with knowledgeable technicians who go above and beyond to solve any computer issue. The turnaround time is impressive, and their prices are fair. I highly recommend them for any computer repair needs in Brooklyn.Awesome provider good work you should try service once for sure read more

Mike is outstanding! My laptop's battery was on its last leg, and it was clear I needed a new machine ASAP before an overseas business trip. Mike swiftly responded by assessing my needs that Friday afternoon, showed me the new machine I'd be purchasing the next day, and worked with his suppliers to deliver the out-of-stock computer by Tuesday morning so I could do my job while traveling. I highly recommend Mike if you're looking for excellent customer service from a trusted IT expert. read more

Omgggg when I tell you I cried when my Google chrome user profile got deleted I was sobbing... years of bookmarks and data and every website I depended on had wiped all my info.. I tried looking online for advice but there was NOTHING! Until I reached out to Mike Jonas who is an angel and fixed my issue remotely. It was like watching magic happen on my laptop screen while he moved the mouse and next thing you know I got all my info back! Now I'm crying tears of joy thank you!!!!!! read more

Michael's first question was "does it turn on?" Which definitely indicated his straight to the point nature. He was super helpful and broke-down and explained all the technical stuff with my laptop without making me feel stupid for not knowing it. He was super professional and promised to consult me before doing anything so that I wasn't surprised by the bill. He also didn't try to pressure me into doing anything unnecessary. He was punctual and nice! I highly recommended his services! read more

Mike has kept my psychotherapy practice effective for about 10 years by providing me with a wonderful large desktop he reconditioned, repairing it whenever needed, and helping this luddite learn what's necessary to keep using the thing. He is companionable, responsive, and absolutely expert. I recommend him highly to anyone with computer troubles of any kind. read more

I now know firsthand why this company has received so many 5 star reviews. Mike is a gem - knowledgeable, efficient and no nonsense. Would definitely use his services again if needed. read more

Nice guy fixed my son laptop just like he said Very honest workers and the time frame was not so hige Will definitely will be coming again in the future if needed read more

I reached out to Brooklyn PC clinic because I had tried to swap out a motherboard on my seven-year-old PC -- only got so far -- I had failed to do it. I was unclear how to wire it and it was just out of my wheelhouse. Mike had replied to me that he thinks he could take care of the job. We met up and Mike was tremendous -- he was very helpful, respectful, patient and calm -- I **immediately** had a good feeling about him. He gave me very good expectations from a price and time perspective. In the end he was able to properly align the wires on the motherboard in such a way that my PC now booted! You have no idea how tremendous a feeling this is to have my PC working again. I would not hesitate to recommend Mike again! Super Duper. A+ read more

Maybe the best repair experience I've ever had. Mike couldn't be more thorough, communicative, kind and reasonably priced. Having a broken PC is a stressful experience, and I was losing my mind with it when I brought it to Mike. He exudes calm and patience, and he went above and beyond with diagnosing the issue and resolving it for me. I wouldn't feel safe bringing my machine to anyone else. read more

Excellent service. Knowledgeable, patient, flexible. Mike calms the nerves when panic sets it. He also makes great recommendations for buying computers and secures great deals. Cannot recommend highly enough. read more

Mike responded promptly to my VM. I have a dell laptop which won't turn on. After bringing the laptop to him, Mike determined that the best course of action was to have Dell honor their warranty. I am impressed that he genuinely wants to help. I will be returning to Mike the next time I need any help for PC or mac. read more

This review is based off the fact that I didn't actually go to Mike, so take this how you will. I was building a custom pc for the first time since 2000ish. I was having a hard time getting to the post/bios page so after getting so frustrated, I scheduled a time with Mike. He called me on the phone, told me straight-up what he would do (which were the same things I was thinking) and after letting me pick his brain a few minutes, I was able to get my pc working. Based on the fact that he is honest and cares about the customer (and there is something to be said about him caring about our wallets), I highly recommend Mike. read more

Brooklyn PC Clinic got my PC, diagnosed the problem, communicated frequently and returned the item in a very fast amount of time. very professional and reasonably priced. highly recommended for your PC repair needs read more

Mike is an incredibly helpful professional with great work ethics. If you are shopping around for an honest and knowledgeable computer/laptop services, look no further! He is that brilliant surgeon who is willing to do the operation while others claim it's almost impossible. He is that great mechanic who tells you the truth about that unnecessary expensive part replacement, which is strongly recommended by other mechanics for "your safety". He is that lawyer whose priority is to get your case solved. His services are beyond 5 stars!!! read more

Consistently reliable and responsive. I have been using Brooklyn PC Clinic for more than 10 years, on a referral from a friend who was using them. They respond quickly to phone calls/SMS and emails and are on the case within 24 hours, if not the same day. They make recommendations for upgrades and re-configurations that will increase network reliability and speed and can work within budget constraints. Fees are reasonable and they do not nickel and dime you to death for every second spent on the job. They can help source and purchase hardware and software with no markup, then install and trouble shoot, either by phone or in your home. They have talked me out of buying a new computer more than once and were able to make the one I own run 10x better for a third the cost. Happy. read more

After a liquid spill I was told by that chain repair shop on Court, that the motherboard was fried and that they weren't able to get my data off the SSD. I picked up my laptop with the SSD taped to the top and went and bought a new laptop. I decided to see if I could replace the motherboard as I really liked my old laptop so decided to take it to PC Clinic. (I was worried about my data but decided to take a chance.) Mike told me they'd have a look and if it needed a motherboard they would find the right one and call me with an estimate. Two days later Mike called and told me that they were able to clean the motherboard and that it was working again Also the original SSD was still in the PC so had no idea what drive was taped to it. So two takeaways - PC Clinic will really look at how best to get you up and running and don't bother with that chain because they either don't know or don't care. Mike is a great communicator and will let you know what's happening every step of the way. Their pricing is fair and service is fast! I'm a customer for life. read more

They fixed my computer in two days! Super flexible schedule, prices are very reasonable. I spilled ginger ale in my computer (I know lol) and they were able to calm me down and run diagnostics on it. They did this without even charging me a deposit, which was very nice (and I don't think that's the normal policy - I wasn't able to meet in person due to scheduling). They ran all the prices by me, and did a great job replacing the damaged parts and cleaning up the inside. If you have an issue with your computer I highly recommended coming here. read more

After suffering a major glitch with my PC, Brooklyn PC Clinic got my machine in straight away. Saved all the data and had me back up and running as quick as the parts arrived. They also provided me insight on how to better protect my machine and my files. These guys are great. Good enough for me to get back on Yelp and post about it. Highly recommended. read more

Had a very detailed and honest discussion with Brooklyn PC Clinic over they phone. they advised me what my options were and were very upfront with possible costs I could incur. Would recommend. read more

I've been using Brooklyn PC on and off for years when I'm in a jam and today Mike literally saved me in one afternoon. I lost power on my laptop and it seemed like the gismo where the charger fit in was misaligned. Panic set in and I called Mike. He said come right over, I dropped the laptop at 3 pm and Mike texted me at 5 pm to say he was able to locate the part and got his tech person to do the repair right away. While he modestly acknowledged it doesn't always happen this way and that this was exceptional, I'm so grateful that this bad day turned into a good day. Mike is responsive, clear, calm and comes through again and again. read more

I had a swollen battery in my out of warranty but still very new laptop. After trying to fix it myself and stripping the screws (as well as purchasing the wrong replacement battery, which Mike discovered and advised me on), I was in need of help. Mike was honest, professional, helpful, and efficient, and charged a very reasonable amount of money. I really couldn't be more pleased with how the experience went. read more

Recently, my 8+ year old MacBook Pro stopped booting up. I called up Apple and they said my hard drive was corrupted and I need to do a hard reboot. This would wipe out all my files. Since I haven't backed up my files in a while, I call up Brooklyn PC Clinic (Mike) to see if he could help. After an initial consultation, Mike clearly explained what the potential issue is and how he will try to fix it. He said my hard drive was prob busted and he will try to save any files from my computer. It sounded like a long shot. After dropping off my laptop with Mike, he was very good updating me throughout the process. At the end, he was able to painstakingly save close to all my files, which was amazing!! He also installed a new drive for my Mac, basically giving it a new lease on life. Really happy with Mikes work. He was great good in managing my expectations not to over promise, but far exceeding my expectations. Will be repeat customer in the future. read more

When I contacted them online, they responded promptly, with lots of detail and some price quotes. When I went in person, they were professional, patient, prompt, and courteous above all. The price was fine for what I had done, and I'd happily go to them again. I spoke with Mike and Tony most of all. It's hard to find good tech service, and you'll find it here. They may be a bit out of the way, but it's worth it. Their workspace is at BOND Collective. If you have trouble finding them, that's where they are. read more

I called on behalf of our nonprofit, which collectively had a panic attack when it appeared that our shared drive of virtually all of our work had magically disappeared. After calling 5 or 6 other providers who didn't answer their phones, I called Brooklyn PC Clinic. Michael answered, let me know he was on the other line, and promised to call back promptly, which he did. He was able to fix my problem remotely, so I didn't even need to wait for someone to show up! He simply asked me to send a few photos of our setup and was able to remote into our server. He was clear about his rate and about my expectations for the service. He had limited time, but still did a great job. And was pleasant and professional all along. Will use again! read more

I was on an errand for my internship and my boss needed his laptop fixed so I looked on Yelp to find a PC service center and thankfully stumbled upon PC clinic. Mike was extremely patient and helpful and did a wonderful job of getting the laptop a new hard drive within a few hours! 5stars for great service! read more

Mike and Tony are the BEST. We work in the coworking space together and I cannot sing their praise enough. They took my laptop, found out it was still under warranty and helped me send it in. When we got it back, it was as good as ever. They also facilitated selling the laptop :) They are patient and kind and super helpful! I've also sent along other members in the coworking space and they always come out raving about them! THANK YOU, keep it up! read more

When our WiFi went down for the umpteenth time, though we are an Apple household and he seems to specialize in PCs, I reached out to Mike Jonas, He was quickly responsive. Then the WiFi went back up. So I held off, until the next time it crashed for no apparent reason and my young adult children were out for blood. He was again very responsive. He proposed coming over to install a series of high-end Eero mesh bases, for $500 plus labor. I found them on Amazon for $400 and had them the next day. He was fine with that. Came over and set them up so now we have a fully functional WiFi network. Charged $150 for labor, as he said he would from the outset. He was professional and efficient and very nice. I'll hire him again when I move and need a new network set up. I highly recommend Mike Jonas for all your networking needs! read more

Wow! Terrific service. I brought in my laptop and Michael immediately recognized the problem and offered solutions at different price points to fix it. His pricing is fair and transparent. I will absolutely be coming back with any future pc issues. read more

I found Mike Jonas at Brooklyn PC Clinic when I spilled a bucket of water on my partner's computer! It was the first time that Mike quickly and with steadiness responded to a computer 'crisis' I was having and I will no longer turn to anyone else for help. Mike is always responsive, calm, measured, knowledgeable and capable. He trouble shoots, establishes the baseline on possible costs and gives time frames upfront. He's always willing to respond to a question or concern by text or phone and his service is excellent. Mike has proved to be moderate and trustworthy over the past five years that I have worked with him - he's a really nice and decent guy and I could not recommend him more highly. read more

Mike really went above and beyond to give my case the personal attention you wont find at just any pc repair shop

I contact Brooklyn PC fix and I was referred to two technicians by the name of Lenny and Martinez both were angry at me for fix a fairly simple issue and refused to work with me from then on citing that they did not have the time and they didn't offer free advice even though I was told that I can buy parts and call them to install it and pay for the labor but they both refused to work me and I would very wary if you are referred to them because they don't seem the trustworthy type. read more

Brooklyn PC Clinic was able to solve my problems remotely in under half an hour-- and only charged me for the first 15 minutes. I also got some good free advice on how to solve some unrelated problems on another computer, read more

For many months my computer had been causing me unending problems, especially my internet connection. Every time I sat down to do work on my computer my stomach would tighten up and the stress would build. How I stopped myself from hurling it out the window is a miracle in itself. Finally, I called Mike. Within a half hour he had my computer running better than it had been since I purchased it. My connection is strong and it is much faster. He also set up a backup system for me and showed me a go round if I should encounter the problem in the future. I should have called Mike months ago instead of being so stubborn. Thank you Mike! read more

These guys are awesome! Very friendly, fast service and thoroughly diagnosed the problem to try to find the cheapest way to fix it. Highly recommended! read more