Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Simply the best. Honest, polite, reasonably priced and quick. If you're in the 5 Boros this is the…read moreplace for all your tech needs.

This place was a God send. After having my laptop "repaired " for $85 at Dev Computer , the problem…read morepersisted, PC MAX resolved the matter for $30. The owner Cheq was in the money with the solution. Just one look at it and knew the issue. Graphic card incompatible with update. Reverted to previous version and violá , fixed. Will recommend. Plus the owner walked me through the process in case it updates on its own , ( Windows 10 updates) , to revert back.

A friend recommended Chek when my custom PC died, and I'm glad he did. Super-reasonable prices (no…read morecharge for diagnostics), speedy communication, knowledgeable and friendly, and results: he saved my hard-drive and my data despite the entire thing having bricked. (The inside smelled like burnt electronics.) My friend has relied on Chek / PC Max for years, and for good reason. 5 stars, for sure!

I brought a laptop here - the customer service was very nice, although they did not answer their…read morephone very often. After dropping off the computer for a diagnosis, they gave me an 'unrepairable' result and claimed the laptop could not be fixed. I then brought the laptop to MSI-Net for a second opinion and the techs there were able to fix it to perfection. MSI-Net diagnosed and had the repair completed within a week - outstanding service. I find it difficult to understand how UBreakIfix claimed that the laptop was beyond repair?

Did not have a positive experience. Dropped off a laptop for repair on June 20. Was told…read moreconfidently it would be 1 week and that they often see this issue. I finally got it back on July 26. Over that period I checked in 3-4 times. Multiple times was told they needed to order additional parts. I understand supply chain issues but the repair was not a complicated one. I always had to initiate the communication to find out where things stood. Each time I was given a new completion date and each time it was missed. There was not a genuine apology or explanation. Just the generic blase attitude that is common in mediocre customer service. The final repair did not return my laptop to its prior state and still had one minor component that was a little loose. I was simply told to be careful when using it. Maybe that would have happened elsewhere too but I will look for another repair shop next time.

Moon went ABOVE AND BEYOND on my computer, which was messed up for weeks and he spent weeks working…read moreon it on and off in between my crazy work schedule getting in his way. He was also incredibly honorable and didn't charge me anything beyond what he quoted me for what seemed to be at the time a simple fix. Highly highly recommend for any of your computer needs

My family has worked with Moon for over 15 years now, when his store was in Cobble Hill and now…read morewith his mobile pick up and drop off it is easy to be in touch with him in Park Slope. Moon has saved many laptops at amazing prices, he upkeeps all our equipment very year with a vacumming of the insides, battery check etc which saves us money. He fixed many of our iphones when he was still doing phones. My best recommended local buinesses in all times truly. Moon is very kind, affordable, fair, funny and super knowledgeable. Very humble and modest. Swift and fair.

I just repaired my iPhone se2 phone. This store gave me the best price compared to four other…read morestores I called for estimates. In addition to the best price, the service was impeccable. Repair was done in less than 15 minutes. Before fixing it, the repair person ensured the phone worked properly and there were no other issues. They even included a screen protector in the price of 60 dollars total. I highly recommend this store for any one seeking a phone screen repair.

I was recommended here by a friend. The staff were friendly and efficient. My screen was cracked…read moreand they repaired it within 20 minutes and gave a free glass screen protector. They charged me 50.00 for the work that they had done. They also have a 30 day warranty. I used my phone the same night and had seen a light from the top of my phone screen. I brought it back to them and they happily fixed it for me. Very pleasant and polite. Highly recommend!

I broke my laptop screen accidently, and my husband brought my computer to this store. A very…read moreprofessional, polite person by the name of Sasha not only fixed my screen but did it with the expedite service since I had to travel and need it my laptop soon. If you need any repairs, or any other service they provided, come to this store and you will never be disappointed , even if you need to travel from a different neighborhood. Highly recommended.

Fantastic service - I absolutely recommend. I came in as a…read morewalk-in with a laptop stripped screw and a stripped/recessed screw issue and they helped me right away. I had despairingly expected drilling but the lead technician was very skilled in dealing with the two damaged ones. The lead technician is very informative, I learned a lot more about upgrading my laptop during the battery replacement process. Will definitely be happy to return!

The people are very kind and they have a great selections with cases for your air pods, Apple…read morewatches, tablets and cellphones but one thing that made me give a 3.5/4 stars was that I gave in my Apple Watch to get fixed like 2 weeks ago, and I'm still waiting on it. They said it'll be done in 3 days And I went there 3 times to pick it up and there was always some kind of excuse and didn't even decide to call and let me know. I called before I came and they said it should be here when you get here and when I did they still expected me to wait an hour. They're very kind but who ever works with them to help them fix products isn't helping with their business