It looked as if my laptop had viruses or had been hacked or.... whatever. (I'm a complete Luddite…read moreso I haven't a clue!) I stopped in to ask if I needed an appointment and was told I was fine for a walk-in that afternoon. I came back with the laptop and was told it could take anywhere from 1-4 hours depending on the severity of the problem. Well, they got it resolved in about an hour, patiently answered a number of my very clueless questions, and charged me the minimum price they'd quoted - and they gave me the senior discount that I'd forgotten to ask about! Not being a techie sort of person, I was really dreading having to deal with this and kind of worried about being made to feel stupid! Well, Tim and Jacky were both quite lovely and I was delighted to see they didn't just have the technical skills but also great customer service skills. All told, a very positive experience.

They repaired my iPad screen that was lifting, quickly and carefully. The work looks clean, the…read morescreen feels solid again, and the whole process was stress-free. I'd definitely recommend their service.

YAY! They came through as promised. It is a relief to know that there are dealers who sell…read morenecessary components and upgrades to Macs, but if they ship they wrong one they will replace it. Thanks, L2 and Danni, for taking notice and handling my return. EDIT: Danni at L2 Computer saw this review and has come forward to process the return. If that happens, fingers crossed, I can update this review again with a happy story! Original review here: L2 Computer operates under a different name on eBay (laptop_mb_seller), which is curious. Why not call yourself by name? Covering up a shady past? Probably. I had one simple need, a laptop battery. Simple! I ordered it on eBay. I didn't have the tools to open my lapotop and it took a while to find them. In that time my battery went from crummy to unusable--as in, if the machine wasn't plugged in, I had no operation. So my battery situation became desperate. So I get the tools and finally open the box that L2/laptop_mb_seller shipped. Guess what? Wrong battery! I didn't realize this until I opened the computer with my new tools and the battery that L2 shipped and attempted to install this battery, which was a completely different size and didn't fit. So I looked at the eBay picture and sure enough, not a match. The wrong battery that they shipped has 6 "bays" and the one I need (and the one in the pic) has 4. Additionally the one they advertised and that I sent $89 for was A1405 020-7379-A fits Apple MacBook Air 13" A1466 2012 MD231LL/A. What they actually sent clearly states A1495. NOT A1405. Did you know there is something called warranty, under the law, which means that when you advertise that you are selling a certain item then the express warranty is that item? I'm selling you a car = I'm selling you a car. I'm selling you a laptop battery = I'm selling you a laptop battery. I'm selling you a blue 1965 Mustang means that it's not supposed to be a car but that you are WARRANTYING that you're selling a blue 1965 Mustang. Same goes for this battery. I'm selling you A1405 = you are warrantying THAT, but sending me A1495 is WRONG. Thus, it is your duty under the law to make the exchange and make it right. I contacted them through eBay mail, and they ignored. So I got ahold of their phone number and spoke to a woman who fought me tooth and nail but then admitted that if I could indeed provide the pictures of the wrong battery they sent (I still had all the packaging and the shipping label and everything original) they would replace it. Per her instructions ("You can call me Kan," she said, and she claimed her boss/manager who authorized was James) I sent all the photos to their provided email address. They wrote back and asked for YET MORE PHOTOS, which I sent and satisfied the burden of proof over which they agreed to swap out for my CORRECT battery--you know, the one that I ORDERED and PAID FOR. I also offered to cover the shipping myself because I was so desperate to get my battery replaced and this done. I sent three subsequent follow-up emails and they have blown me off completely. Meanwhile, they still sell the product for $89 so it's not like they are going to lose anything. They have nothing at all, in fact, to lose, other than some dignity because of their refusal to follow the law of warranty. And being the jerks they are, I'm calling them out here. It's no wonder that they have poor Yelp reviews and BBB problems. STAY AWAY. I wish I had.

If you are considering a Retina MacBook Pro display assembly with a replaced polarizer from this…read morecompany, buyer beware. I purchased three over the course of a few months, and each one had to be returned. One of the screens had pressure marks and brown spots as if burned with a heat gun. Another had an entire column of dead pixels. The third had the worst backlight bleed I'd ever seen, and appeared to be a non-genuine display, similar to another knock-off screen from China that I previously owned. I am not convinced that they can actually perform this repair without damaging the LCD. It's unfortunate, as this is a unique service and these screens are otherwise expensive and hard to find in good condition.

Lev is the best, better than any apple stores. Lev is very reliable and provides excellent service…read moreand beyond. My laptop had color strips and then complete shut off, on me. The prices were very responsible, not like arm or leg with apple store. I'M RECOMMEND, LEV, AND HIS COMPANY TO ANYONE, WHO'S HAVING ANY TROUBLES WITH THEIR SOFTWARES, AND LAPTOPS.

Conman, switching prices right on the spot, he was trying to convince me pay him almost $700 to fix…read moremy old laptop

These guys are great. We had to completely replace the keyboard on my son's new HP Pavilion…read morelaptop....check out how complicated that is on YouTube. I wasn't going to attempt it myself no way. I looked up the model on EBay and ordered the replacement for like $25 I then took a chance and drive into Brooklyn on a Sunday and these guys were the best. I was pretty shocked when they said it would be ready...same day. For a totally reasonable price too. Pretty impressive. And then it was ready exactly when they said it would be. Now I have the laptop back home looking and working good as new. And my son needs it for his work tomorrow. You can't ask for better service than this so....they get 5 stars.

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Very professional, easy to communicate with and very understanding,very knowledgeable of his…read morebusiness. He took care of my problem in a short amount of time. Highly recommend !!! , . !

Highly recommend these guys! They fixed my Mac book pro in no time and very cheap!!!!read more

My TV went out one day and was looking for someone that could repair. I reached out to Smart TV…read moreRepair and Rashad responded quickly. He arrived the next day, diagnosed the problem and determined that we would have to order a new motherboard. Within a few days it arrived, Rashad came over and replaced the bad board now my girlfriend can watch her cooking shows again. Would recommend this service for anyone wanting to fix their tv quickly.

Terrible experience. The provider came to my apartment and charged me hundreds of dollars for…read moresomething he could have simply asked me over the phone before coming. Definitely a scam business.

Great services and professional consult. Make my HP laptop run faster with outstanding…read moreperformance! Would recommend to anyone!

We used Dr. Komputer to remove viruses and malware from our computers which actually made them…read moreperform faster. Dr. Komputer also repaired our MacBook as well as upgraded our laptops to Windows 7 and installed a wireless router. We highly recommend Dr. Komputer!

Stubborn Problems Need Stubborn People…read more Some problems don't yield to the manual, and my laptop presented one of them. Mike Jonas chased down a stubborn camera issue on my Lenovo laptop that resisted all the usual fixes. Knowledgeable, good-humored, and unmistakably Brooklyn stubborn, he refused to let the problem win. In the end, it was his experience, instincts, and tenacity that saved the day. It's rare to find someone who cares this much about getting things right and does it all with a good sense of humor.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Called them up and started working immediately. Two days later and my PC is will not even boot up…read more Started out I couldn't download some things and now don't even have a computer. They worked on it for 2 days. Now say I have got to take it to a shop. Worse off now than when I called them.

From the owner: Online Remote Software Tech Support – Just a Call Away!…read more Computer Working Slow Email is not working , Email Repair, Instant Assistance | Pay After Work | 100% Satisfaction Guaranteed Call. Talk. Solve. – Tech troubles? We've got you covered! Computers | Tablets | Smartphones – Whatever the issue, consider it fixed!