It looked as if my laptop had viruses or had been hacked or.... whatever. (I'm a complete Luddite…read moreso I haven't a clue!) I stopped in to ask if I needed an appointment and was told I was fine for a walk-in that afternoon. I came back with the laptop and was told it could take anywhere from 1-4 hours depending on the severity of the problem. Well, they got it resolved in about an hour, patiently answered a number of my very clueless questions, and charged me the minimum price they'd quoted - and they gave me the senior discount that I'd forgotten to ask about! Not being a techie sort of person, I was really dreading having to deal with this and kind of worried about being made to feel stupid! Well, Tim and Jacky were both quite lovely and I was delighted to see they didn't just have the technical skills but also great customer service skills. All told, a very positive experience.

They repaired my iPad screen that was lifting, quickly and carefully. The work looks clean, the…read morescreen feels solid again, and the whole process was stress-free. I'd definitely recommend their service.

I contacted Bit Repair for keyboard cleaning - for $50 they removed every key and deep cleaned the…read moreentire keyboard. Shipping the keyboard to them, and overall communication, was a smooth, excellent process. 10/10 I would recommend this shop.

Went to Bit Repair to fix the broken back glass ($90) and back-facing camera ($100) for my iPhone…read more12 Pro Max. Be patient as they're pretty busy. But they're communicative about price and the wait time (I waited 3 hrs). 10/10!

I had a water-damaged laptop and another shop in the area couldn't fix it after three weeks! They…read moregave up, so I tried taking it here. The staff here got it done in a few days and quoted me a much better price. Huge thanks

Brooklyn Computer Center is the best! Ever! Mark and Michael…read moreare very professional. They always solve any of my problems and answer any of my questions regarding any tech device. Highly recommended. Thank you!

Sebastian is very professional and his quality of work is excellent in fixing my son's desktop,…read morewhich save us money buying a new computer. I highly recommend him to anyone that needs computer repairs.

Copy and pasting from my Google Reviews on them…read more Seems like they pick and choose who to scam. Like other 1 star reviewers, I fell for it too. They kept my money and never fixed my hard drive. I had no reason to doubt they will scam since they have 4.8 rating in Google Reviews at the time I went to them for repair. Sure, it seems like they did fix some people's laptops, etc., but again, they pick and choose who to fix and who to scam. Sebastian or Andy might reply to my 1-star review on Computer Tech Brooklyn and try to defend themselves, but it will never justify what they wrote on they receipt they gave me when I paid the deposit, "Deposit of $325.00 is refundable if I can't recover the data." Customers beware. Here's the long story: I sent in my hard drive for repair back in Nov 2023. Andy called me to meet up so I can pay him the deposit. (Weird that they request a deposit more than 50%) He said the hard drive will be done in 2 weeks. At first, everything seems promising. They update me everyday....until 2 weeks later. Hard drive was not repaired and I had to ask for update every week. Weeks turned into months. Months turned into 2 years. They had my hard drive for 2 years with no progress. Throughout the 2 years, I asked for an update every month. It took Sebastian over a week to reply, sometimes two, sometimes never. When I texted him that I will have to escalate this to the police, he replied right away. In the end, he sent my non-repaired hard drive back to me only. No refund. No further communication.

Great services and professional consult. Make my HP laptop run faster with outstanding…read moreperformance! Would recommend to anyone!

We used Dr. Komputer to remove viruses and malware from our computers which actually made them…read moreperform faster. Dr. Komputer also repaired our MacBook as well as upgraded our laptops to Windows 7 and installed a wireless router. We highly recommend Dr. Komputer!

Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

Hello I got my computer repaired here I had water damage not my first time using this business for…read morethis computer, I recommend this place, I live on the east side so it is very accessible and the communication is very well you can call or wait till they text you I have Alienware m15 r7 that still runs Minecraft shader, Roblox, GTA5, etc after the fixes. You do not have to pick up the computer yourself if you can't either, my boyfriend was able to pick up my computer for me.

The team at this shop was incredibly attentive from the moment I walked in. They listened carefully…read moreto my computer issues and explained everything clearly, with no jargon and no guesswork. They even went above and beyond by giving me a free charger after hearing what I'd done to my computer. That kind of generosity is rare. Highly recommend!

Stubborn Problems Need Stubborn People…read more Some problems don't yield to the manual, and my laptop presented one of them. Mike Jonas chased down a stubborn camera issue on my Lenovo laptop that resisted all the usual fixes. Knowledgeable, good-humored, and unmistakably Brooklyn stubborn, he refused to let the problem win. In the end, it was his experience, instincts, and tenacity that saved the day. It's rare to find someone who cares this much about getting things right and does it all with a good sense of humor.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

I've been using these guys for 2 months now the service is top notch. They're able to remote into…read moreyour computer remotely and help you at almost anytime of the day. That's my 2cents

Sebastian is a waymaker. I have been a customer since 2021, and he has updated or fixed 3 desktops…read moreand one laptop. I highly recommend him. Excellent tech and customer service skills. Don't hesitate if you have a computer problem. He will take a good look at the computer and give you a thorough explanation of the possible problem and solution.

Sebastian's is great. He is very transparent, attentive in his pricing and repair process, and…read morekind. He has helped me diagnose problems with my 2020 Intel Mac Book Pro and kept it running and healthy! I find his services to be competitively priced, such as installing a new battery or port when one of mine died, and I recommend him highly.