So happy this place is near me! After getting a bunch of quotes to fix the front and back glass on my phone [woops] this was by far the most reasonable. It's also very transparent pricing with the services listed on the website and when you walk in. I was getting my phone repaired to trade in for a newer model, and the gentleman working insisted on helping me pack it carefully so it would arrive in one piece. So nice! Definitely recommending this place to anyone in bk :) read more

I brought my iPhone 11 to the guys to replace the screen and back cover, they quickly gave me an estimate and did the repair in 2 hours. Thank you very much. Thank you, I will recommend it to my friends read more

Smart Phone NYC - Park Slope - I love them, great selection and great price for stuff. - Mobile Phone Repair Near Me - Brooklyn, New York

I'm very very happy with Smart Phone NYC's repair of my Galaxy's rear glass - it was cheap, quick and despite not having the part on my first visit, they made sure to call me as soon as it came in. It ended up being cheaper than buying the parts off eBay and attempting a DIY repair - sometimes that's fun, but I'm sure I saved myself a major headache in this case. Thanks! read more

I appreciate the fast and reliable repairs Smart Phone did for me recently and in the past. All the repairs have been to replace cracked or scratched iPhone screens... recently for my iPhone 8 and my daughter's iPhone 7 to get T-Mobile big trade-in upgrade to iPhone 13's. A while back Smart Phone replaced my spider web screen iPhone 6s I damaged dropping my phone on PPW promenade. The store was new to the neighborhood back then, and I'm glad they continue to be part of our community today. Shop Local! read more

I've visited this shop twice now for cracked iPhone screens and they are so fast: I went and got a coffee, came back and it was ready. My visit today was for my iPhone 11 Pro Max. It was quite expensive, 260 dollars. I was quite surprised by that, I believe when I visited before it was around 100 but the gentleman explained to me it was one of the most expensive models to fix. I'm happy they are in the neighborhood, and will definitely be back if I keep dropping expensive tech read more

Phone breakers near or far, this is your one shop stop to get your phone fixed. Beck is great and prices are unmatched. iPhone X screen fixed in 20 minutes. It's like a Formula One pit stop in that shop. read more

The service is excellent and fast. I have repaired the cracked screen for 2 phones. I would definitely use their service again. And get the $35 for $50 coupon - it is a good savings. read more

Fantastic service, fast same-day repairs, and incredibly reasonable prices - I cannot say enough good things about my experience! I will definitely be a repeat customer! read more

(Came into the store on 9/16/17) Ask for Beck. Super nice young Kazakhstan guy who was extremely friendly and honest. I brought in my cracked and rainbow screened iPhone 6 at 7:20pm. He repaired it in 20 minutes. He told me straight up if I wanted the over-the-counter screen for cheaper at $80 or the high-end one for $110. Difference would be the color hues would be a bit more noticeable and quality. I opted for the higher-end one. Screen repair came out great and looks brand new. I would definitely recommend going to see Beck again because I can expect to get his honest opinion on repairs. read more

If could give six stars I would. I"ve had my screen repaired twice here and it's cost competivie, and fast! The second time I ran over my phone with my own car, and he replaced the screen and camera in 20 mintues and it was only $100! I forget his name, but the guy who owns/runs is super awesome, nice and cordial and fast. Go there! read more

100% perfect. My iPhone 7 had stopped powering up, and wasn't pulling in any charge while plugged in. I took it to the Apple Store, they plugged it in to a diagnostic device, and said "it can't be fixed, no way to repair it, it's done, you need a new phone, there's nothing you can do." I took it to Smart Phone and Beck, the mechanic here, said "let's try a few things out free of charge to see if we can find the solution, ok let's definitely fix it, and here's a half an hour of great conversation along the way about my native Kazakstan and your Ashkenazi heritage, plus a recommendation for an Uzbek Jewish place you should go eat in Coney Island, and a really firm fist-bump." All for less than they would have charged me at the Apple Store if they *had* decided to repair it. read more

When I went in with my Samsung tablet device which refused to power up, the guy behind the counter indicated it couldn't be opened to even assess the problem, because that might break the screen. He didn't even ask if I wanted them to try. He just handed it back to me. So I brought it to a repair store nearby, and that store's tech geeks were able to fix it! read more

They did an excellent (and unexpectedly speedy job )fixing my cracked iPhone 6s for the price I was quoted: $90. No gimmicks or trying to rip anyone off whatsoever. Love this place--friendly, no nonsense service. read more

Fast and friendly service! I came to repair my daughters iPhone 7 and left with tempered glass and a case. Beck was extremely informative and helpful. read more

A-1 service and same day screen repairs no need to leave overnight or back up phone like Apple requires you to. Ask for Max very knowledgeable and friendly. read more

I would give zero stars if I could. This place is FRAUD. They run a scheme where they fix your phone with bad parts so you keep coming back to them again and again. I initially came in with a hairline crack on my iPhone 10. After they fixed my phone, my screen starting turnjnf black and eventually just went completely black. I went back to the store and they said it was my fault, even though there was no damage or anything. Then I paid to fix it again and had the same issue again. My screen starting turning black. Before I came in for a hairline crack, I had zero issues with my phone for over a year. They basically put bad parts in my phone and wanted to keep charging me to fix it. I do not trust them and you shouldn't either. When I asked for a refund so I can go to a reputable place, they refused. read more

My screen went completely black and I freaked out! Smart Phone NYC was so fast and efficient in replacing my screen!! I walked into the store and they took care of it within 15 minutes!! And on top of that so reasonably priced. I was worried I'd have to pay an arm and a leg, but no. They were up front and so fairly priced. If I ever have any phone or tech issues, this will absolutely be my go to read more

I chose to go to this phone repair shop because of the great reviews and I'm so glad that I did. Beck, was totally honest with me and answered every question I had. Thank you so much for being so wonderful, knowledgeable, and resolving. Clearly my go to place from now on, would recommend them in my sleep. read more

This place got my attention. I'm really happy with prices they fix my screen and LCD only for 150$ Workers are really qualified and nice.Highly recommended.BTW,I used promotion by mentioning yelp deal and got 10% off on any accessories with free tempered glass.All in all I saved pretty much.Especially Marlon was great and professional.All best guys just keep it up. read more

This place may offer the best price around, but you get what you pay for. About a month after getting my iPhone X screen replaced by these guys, my screen developed a huge distorted area covering about a quarter of the screen. There was no sign of cracked glass in that area, and the touch portion seemed to work - I just couldn't see anything in the affected area. I went back to the store to tell them about the problem, and they said it wasn't a manufacturer defect - it was just a feature of the LED screen. The guy said it could break even without damage to the glass or touch screen above it - that it could be in my pocket and get bumped the wrong way and break. He claimed that all screens with this sort of LED could break just like that, but I've never had this problem with any other iPhone screen (original or replacement). I also told him that my FaceID started behaving oddly after the replacement, but he didn't care - just claimed it wouldn't be affected by the replacement glass. When I asked if he could at least give me a break on a replacement, he gave me this long speech about barely making any money on each screen. As I was walking out the door he yelled that he could knock $10 off the price.... but I know better now. Do NOT go here and expect a quality product, good customer service, and a screen that won't break mysteriously after just a month read more

Smart Phone NYC - Park Slope - Distorted area covering most of the left side of the screen. No cracked glass anywhere near it. - Mobile Phone Repair Near Me - Brooklyn, New York

Best customer service My iphone 6 S plus screen was completely destroyed, it was banded. Guys at this store fixed it in 15 min, none of the information was missing! I got otter box with discount and tempered glass screen protector i got it for free. Highly recommend Smart Phone Nyc !!!! Nice area, a lot of places around where u can wait . 5 stars for job,5 stars for customer service! read more

Excellent customer service.Tech guys very professional,friendly and acknowledged about their job.The best place to repair your broken iPhone.I had my iPhone 6 broken screen repaired with no power.This guy found the solution and made my phone work,which my photos was an extremely important.High thumbs Smart Phone NYC. read more

DO NOT COME HERE. They are extremely unprofessional, abusive and a bad business. I would give it 0 stars if I could. I initially came here to fix my iPhone 6 home button as it wasn't working. My phone was disabled, and in order to unlock I needed to have access to the home button as well as a computer. I waiting 30 minutes for him to complete the service. Then went home and spent hours trying to unlock it and it still did not work. I waited for an apple appointment and they informed me that there were screws and parts missing out of my phone and that was why the button wasn't working! I immediately went back to the store, and confronted the man that had completed the service. He was extremely unprofessional as he raised his voice at me. After the whole debacle, he changes the home button and it all of a sudden magically works. Three days later the button stops working. I yet again go back and requested a refund and he wasn't flexible at all. He offered to replace the home button with a nonworking button and give me a partial refund. I informed him that I was not pleased with his service, as I paid $90 for something that does not work. He instantly lashed out at me and said that I wasn't being fair that I was a bad person and something bad was going to happen to me. I CAN'T NOT EXPRESS ENOUGH, DO NOT COME HERE! You will waste your money. read more

After being told that I need a new phone at the Apple Store, the Smart Phone tech fixed the issue in about 3 minutes for the price of a phone case. I've heard great things about this store and heartily agree. I great experience all the way around! read more

I called about getting the shattered back of my iphone 8 repaired. The man who I spoke to confirmed that they have the part and I could bring it the next day. I drove all the way from Queens to come here to fix my phone. I showed up and the man I spoke with was not there. At first the other man told me they didn't have the part. When I told him another man said they did just yesterday he looked around and found it. He told me to come back in about an 1 1/2 hr so I kill time until then. When I get back at the agreed upon time he told me some nonsense about them not having some heat machine that was necessary to fix the phone. Okay but you didn't know this before you told me to leave my phone? The other guy didn't know this before he told me to come the previous day? This really is not the way to conduct a business. Both men were polite, but I'm really pissed off that I wasted time coming all the way here and waiting for nothing. Oh and not directly their fault, but while I was leaving I had to go down one of those idiotic narrow Brooklyn streets which of course had a truck double parked. I had no choice but to try and squeeze past and my entire passenger side was damaged from front to back. So not only is my phone not fixed, this useless trip which could have been avoided is going to end up costing me hundreds of dollars at least. Thanks Smart Phone NYC! read more

Fixed my iPhone's screen quickly with everything working properly. Would highly recommend their service.

Had a broken camera in my iPhone 7. Max had spare parts, fixed in half and hr and gave a good price!

My iPhone 6s had a broken charger port and the battery was on its last legs. I came in on a quiet weekday and Beck fixed both items extremely fast and the phone is back to working perfectly. Excellent service. read more

Dude fixed my audio jack, which had been compounded with lint for months, making the connection tenuous. When I asked him how much he owed me, he said it was free. Very pleasant guy :) read more

Super professional and quick! No upsells or anything like that, which I really appreciated. I walked in, and he was able to replace my screen right away. I was in and out in under 15 minutes, for a very fair price of $55. (I was fine with the 3rd party vendor instead of the $90 Apple screen.) If you need a screen replacement, I highly recommend coming here! read more

My Apple 7+ plus screen cracked and I neglected getting it fix until the phone became unusable!!! Took my phone here to Smart Phone NYC and Max was able to fix my phone in about 30 minutes. Price is fair and service was good if I ever need to get my phone fixed again I know where I would come!!! read more

Great and fast service! Finished quick, Max was super friendly! For sure best place around Brooklyn!

Great customer service and prompt work (replaced a phone battery). Spoke with Max and Beck, both very nice and professional. Prices seem reasonable (as far as I can tell) read more

Beck was amazing! Very professional and fixed my phone screen in 30 minutes. Would definitely recommend to anyone looking for a quick and easy phone fix! read more

I had a great experience replacing a cracked screen here: super fast, inexpensive, honest, knowledgeable service. I recommend this store highly. read more

My phone screen was completely unresponsive after a bit of water damage. I was so worried that I was going to have to pay over hundreds of dollars for a new iPhone but I stopped at Smart Phone and they were able to fix it within 15 min and for such a reasonable price! Truly my saviors. They also have phone cases and screen protectors available. Customer service is very sweet and knowledgeable. 100% recommend and will return in case of any future problems. Thanks!!! read more

I would strongly suggest you NOT bring your business here. I came in for a screen fix and initially was generally happy with the service. They fixed the screen (though it took longer than advertised). However, I noticed the next day that I had a new issue in that my audio no longer worked. When I came back they told me this was a known issue for my model. I explained this had NOT been an issue before the screen fix but they wouldn't resolve the problem unless I agreed to pay for another repair. read more

AJ took in my phone, explained the difference between using unofficial and official Apple parts, and fixed my screen & LCD in the amount of time it took me to have a bagel & coffee next door. He recommended a thin case so that I don't shatter again. Nice, professional, effective! read more

I've been in the store 3 times and they always help me out AND they inly charged me once when I had a new battery installed. So happy they are located close to me because I know next to nothing. read more

Such a cool place!! Everyone will find what exactly they're need to treat their smartphones, tablets whatever... Nice service, even for meticulous person as me!! read more