I contacted Bit Repair for keyboard cleaning - for $50 they removed every key and deep cleaned the…read moreentire keyboard. Shipping the keyboard to them, and overall communication, was a smooth, excellent process. 10/10 I would recommend this shop.

Went to Bit Repair to fix the broken back glass ($90) and back-facing camera ($100) for my iPhone…read more12 Pro Max. Be patient as they're pretty busy. But they're communicative about price and the wait time (I waited 3 hrs). 10/10!

Brooklyn Computer Center is the best! Ever! Mark and Michael…read moreare very professional. They always solve any of my problems and answer any of my questions regarding any tech device. Highly recommended. Thank you!

Best place to get your PC and Mac repaired. Amazing staff and inexpensive prices. I will recommend…read morethis to my friends.

They are fair and knowledgeable; if they can fix an issue, they will. If they cannot, after…read moreattempting to, they will not charge you anything. They have very competitive prices!

I just came into Dev computer to get my iPhone 7 repaired. I smashed the screen to bits and the…read morebattery wasn't running that well. They gave me an instant quote: $65 for the screen and $25 for the battery which I thought was ultra reasonable. They quoted me 20 minutes on the fix and I came back to a fully functioning phone with an optimal battery again. This was about as quick and painless as a phone repair could be. They have lots of laptops in store that they're fixing and they sell used phones, laptops, and tablets as well. They have a wide selection behind the counter. Lots of phone cases, cords, headphone options, screen protectors, etc. The only thing is that this place is cash only, but at this price it doesn't matter. Thanks again! I'll be sending friends.

Sebastian is very professional and his quality of work is excellent in fixing my son's desktop,…read morewhich save us money buying a new computer. I highly recommend him to anyone that needs computer repairs.

Copy and pasting from my Google Reviews on them…read more Seems like they pick and choose who to scam. Like other 1 star reviewers, I fell for it too. They kept my money and never fixed my hard drive. I had no reason to doubt they will scam since they have 4.8 rating in Google Reviews at the time I went to them for repair. Sure, it seems like they did fix some people's laptops, etc., but again, they pick and choose who to fix and who to scam. Sebastian or Andy might reply to my 1-star review on Computer Tech Brooklyn and try to defend themselves, but it will never justify what they wrote on they receipt they gave me when I paid the deposit, "Deposit of $325.00 is refundable if I can't recover the data." Customers beware. Here's the long story: I sent in my hard drive for repair back in Nov 2023. Andy called me to meet up so I can pay him the deposit. (Weird that they request a deposit more than 50%) He said the hard drive will be done in 2 weeks. At first, everything seems promising. They update me everyday....until 2 weeks later. Hard drive was not repaired and I had to ask for update every week. Weeks turned into months. Months turned into 2 years. They had my hard drive for 2 years with no progress. Throughout the 2 years, I asked for an update every month. It took Sebastian over a week to reply, sometimes two, sometimes never. When I texted him that I will have to escalate this to the police, he replied right away. In the end, he sent my non-repaired hard drive back to me only. No refund. No further communication.

Great services and professional consult. Make my HP laptop run faster with outstanding…read moreperformance! Would recommend to anyone!

We used Dr. Komputer to remove viruses and malware from our computers which actually made them…read moreperform faster. Dr. Komputer also repaired our MacBook as well as upgraded our laptops to Windows 7 and installed a wireless router. We highly recommend Dr. Komputer!

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.