Pros: they don't try to pressure you to get other services that they recommend. Their prices are…read morepretty competitive compared to other dealerships. Everyone was really nice. Cons: came at 7am on a Saturday and had to wait in a line of cars for 30 mins before I was helped.

Kia of Carson is trying to rip you off. Read this before you go…read more I worked with a salesperson named Concepcion. Their website listed the 2027 Telluride Hybrid EX FWD at $48,910, but after a test drive, once I was already invested in the process, I was quoted $53,875, nearly $5,000 more than their own advertised price. They printed out a piece of paper with a lot of numbers on it, not clearly broken down, and when I asked to take it with me, I was refused. That should be a red flag for anyone shopping here. I pushed for a clear itemized document anyway, and once I finally got one in writing, I could see exactly what they were doing. What followed was a long back and forth because the math simply did not add up. Concepcion sent me a picture of a quote on her computer screen, and going through it line by line, I found they were listing discounts and rebates that were never actually being subtracted from the amount I would be financing. When I pointed this out, she insisted this was normal practice. It is far from normal, and in my understanding, it may actually be illegal. This kind of pricing may violate California consumer protection law, specifically the Unfair Competition Law (Business and Professions Code Section 17200) and the Consumer Legal Remedies Act (Civil Code Section 1770), both of which address advertising a discount that isn't actually applied to the price. When I asked them to remove an add-on I never requested, I was told it wasn't possible. I brought all of this directly to their General Sales Manager, Steve Shaban, and the price still didn't move. I've since filed complaints with Kia corporate and the state. Kia corporate sent back a generic boilerplate response, so I'm not expecting much to come of it, but I wanted other buyers to have this information before walking in. After leaving Carson, I went to Kia of Cerritos and worked with Serbie instead. Completely different experience: upfront pricing, an honest itemized breakdown, and no games. Cerritos priced the identical vehicle at $47,785, over $6,000 less than what Carson tried to charge me. I ended up buying my Telluride from Serbie, and it was the easiest, most transparent car buying experience I've had. If you're shopping for a Kia, save yourself the headache and go see Serbie at Cerritos instead.

Tracy Curry Was absolutely amazing she answered all my…read morequestions and she was very professional. I would most definitely requested her again

helpful salesman. He helped me what car I wanted. I will recommend him to my relatives to look for…read morehim. For buying new car.

Service is always great, they work fast and provide you with real time updates…read more We happen to come on a day they were providing free manicures and quickly signed up for our free mani. Aaron was very helpful and kind, made sure we were taken care of while we waited in the lobby area.

First off Jasmine was amazing n. 5 stars. She was kind, patient, answered questions and treated me…read morewith respect- unlike her colleagues who literally didn't even have a professional salutation at our initial meeting in the office. I went to the dealership to purchase a vehicle after reserving it online. Prior to my visit, I had been communicating with a salesperson named Raymond for several days. At no point did he disclose that the vehicle would not be available when I arrived. When I got to the dealership, I was immediately asked how much the car was worth. I found this to be an odd question since I was not selling a vehicle. I later realized this inquiry appeared to be related to attempts to increase the sale price beyond what had been advertised online. This discrepancy between the advertised price and the price presented at the dealership raises serious concerns regarding compliance with California consumer protection laws and regulations governing vehicle advertising and pricing. Consumers have the right to rely on advertised prices when deciding whether to travel to a dealership, and changing the price after the customer arrives can be considered a deceptive sales practice if not properly disclosed. I incurred the time, expense, and inconvenience of traveling to the dealership based on the advertised price, only to discover that the terms presented in person did not match what had been represented online. Had the actual selling price or required additional charges been accurately disclosed before my visit, I could have made an informed purchasing decision. I request that this matter be investigated to determine whether the dealership's advertising and sales practices comply with applicable California laws and regulations governing vehicle advertising, pricing transparency, and unfair or deceptive business practices. Throughout the transaction, communication was extremely poor. Raymond rarely returned phone calls or text messages. I had sent him several specific questions regarding the vehicle before arriving, yet I received little to no response. We had agreed before my arrival that the vehicle would be fully fueled and fully charged. Instead, when I took delivery, the gas tank was only one-quarter full, and the battery was completely discharged. This demonstrated a lack of preparation and respect for my time. I expressed my concerns related to this conduct by Yossef and he flat out told me that his conduct was legal and that his actions were consistent with your companies business standards. Raymond essentially ceased communicating with me during the sales process. He did not return calls, failed to respond to text messages, and only became engaged again when it was time to screw the temporary paper license plate onto the vehicle. After the purchase, I requested updates regarding: The status of pending repairs. Confirmation that the vehicle would be fully fueled and charged. An update regarding the condition of the tires. Written documentation confirming that the charging system was functioning properly since the vehicle had not been charged as promised. The overall experience was frustrating, unprofessional, and fell well below the standard of customer service I expected. The lack of communication, failure to honor commitments made before delivery, and poor preparation created unnecessary inconvenience and significantly diminished what should have been a positive vehicle purchase. I believe prospective customers deserve transparent communication, honest advertising, and a dealership that honors the commitments it makes before a sale.

Went to Carson Chevrolet to "window shop", however thanks to their wonderful service I found myself…read moredriving off in a new 2026 truck. Since I got there, the service I was provided was smooth and easy. Once I got to the finance department, I was afraid until their new finance manager Christian Quijada told me it would be quick and pain free. With my 3 kids running around this immediately made me feel at ease because time was of essence. Christian got to the point, got us a good deal and was done under 20 minutes. This is my second purchase at this dealer but this experience is what will make me return to be a customer for life. Thank you Christian Quijada and thank you Chevrolet of Carson.

An Absolutely Outstanding Car Buying Experience!…read more I would like to take a moment to express my sincere gratitude to Bessai, the Sales Manager at Carson Chevrolet. I was introduced to Bessai through a mutual friend while I was searching for the perfect Chevy Suburban. After sending him a simple text message, he immediately invited me to the dealership. From the moment I arrived, I knew I was dealing with someone who truly cared about his customers. Bessai is one of the kindest, most professional, and most genuine people I have ever met in the automotive industry. He went far above and beyond to make sure everything came together perfectly. He didn't just sell me a vehicle--he made the entire experience enjoyable, stress-free, and memorable. Although he is a manager, he personally stayed involved every step of the way. He made sure I was in excellent hands, carefully followed every detail from beginning to end, coordinated with the finance department, and personally monitored the entire transaction to ensure everything was handled with excellence. In all my years of buying vehicles, I can honestly say this was one of the most enjoyable and satisfying purchase experiences I have ever had. His honesty, professionalism, patience, and dedication are truly exceptional. Thank you again, my brother, for everything you did for me. May God continue to bless you, your family, and your entire team with good health, happiness, and continued success. If you are looking for someone who genuinely cares about his customers and stands behind his word, I wholeheartedly recommend Bessai at Carson Chevrolet. You will not be disappointed. Five stars are simply not enough.

I had a great experience purchasing a vehicle from Cabe Toyota. Felishea is the epitome of…read moreoutstanding customer service and sales. She was an absolute superstar. I haven't purchased a new vehicle in about six years, so I had quite a few concerns going into the process, but she made everything feel seamless and stress-free. What stood out most to me was that I had never owned -- or even seriously considered -- a Toyota before. I've always been loyal to Nissan, along with the unfortunate mistake of owning two Chevrolets. Felishea was patient, kind, and incredibly knowledgeable when presenting information about the vehicle. She took the time to answer my questions thoroughly and made me feel completely at ease throughout the entire process. I would highly recommend her to anyone looking for quality service and a genuinely positive car-buying experience. I'd also like to recognize Dewayne in Finance for going above and beyond to ensure I understood everything in front of me. He provided exceptional service and made the financing process easy to follow. This dealership truly delivers first-class service. I honestly don't see myself going anywhere else in the future!

We had a great experience working with Tara at Cabe Toyota from start to finish…read more We first met Tara in November to talk through ordering a Grand Highlander, and she immediately stood out for being responsive, straightforward, and never pushy. She kept us updated throughout the process, and our car arrived right on schedule in March. Going into delivery day, I was honestly prepared for the typical dealership experience where you have to say no over and over to extended warranties and add-ons. Fortunately, that wasn't the case at all. The whole process was smooth, fast, and very respectful. Angel, the finance manager, was a pleasure to work with. He was efficient, professional, and didn't feel predatory or salesy, which we really appreciated. They also gave us a fair deal on our trade-in for my beloved 11-year-old Prius which made the transition feel a lot easier. Overall, everything felt transparent and low stress. We're very happy with our new Grand Highlander and would absolutely recommend Tara and the team at Cabe Toyota.

Jim is absolutely great at what he does! So kind and helpful! I contacted him about trading my car…read morein and purchasing a new vehicle. Within a week, he found me the best deal for my old car and a great deal for the new one! He made things simple and stress free for me! I highly recommend Triple 8 Auto for anyone looking for vehicles! Great customer service and great experience. Thank you Triple 8!!!!

An absolute smooth experience! I've never used a broker to purchase a vehicle before, and I'm glad…read moreI did with Jim & Triple 8 Auto. It was a pleasant experience compared to being in a dealership. Jim found the vehicle our family wanted & it was an easy exchange of responsive communication with him to get the deal done. He came personally to ensure delivery. I'll definitely use Triple 8 Auto again & refer Jim to friends & family. Thank you for your efforts!

Came in with no appointment to check out a car and Sam had the car ready to checkout. Helped us out…read morea lot with the financing side of things, he handled everything in a timely manner with professional and exceptional service. I plan to return in future endeavors with a vehicle and would recommend anyone seeking a great car buying experience.

To Shawn (the owner's) reply to my review: You were not…read moreenrolled in what when I applied? The IRS EV tax credit time-of-sale reporting portal? And if so, you could retroactively apply my sale. And if you were having issues with that, you would/should be obligated to sort it with the IRS to get my vehicle into that portal, or make it right by reaching out to me directly to find the letter I received from the IRS and see to how much I paid them for the back tax and help make things right. It shouldn't be my responsibility dealing with the IRS about this when YOUR salesman promised I would get that credit from the IRS, and your response being to apply NOW for the portal and it showing an error saying the website wont accept it because it's too late and "ooops sorry we tried" is all your response on that

We had an outstanding experience working with our salesman Genaro! He helped us lease our new car…read moreand went above and beyond throughout the entire process. He made everything easy, answered all of our questions, and worked hard to get us the best deal possible. What impressed us most was how much effort he put into helping us trade in our old car. He handled every detail professionally and made what could have been a stressful process smooth and hassle-free. Very nice dealership and friendly stuff.

Genaro really helped me out. I would recommend getting his assistance. got a better deal than what…read moreI was expecting