1. Martin Chevrolet

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Torrance, CA

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Martin Chevrolet

3.3 (892 reviews)
Open • 7:00 am - 9:00 pm

Services - Martin Chevrolet

Auto battery and fluid recycling

Vehicle battery testing

Auto loan

Martin Chevrolet Photos

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Recommended Reviews - Martin Chevrolet

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Great service at Martin Chevrolet
Linda C.

So my brand new Chevy Colorado (less than 2,000 miles) dashboard display went missing (only maps and radio status would display). So I couldn't tell how fast I was going l, nor how much fuel was in the vehicle, and also the backup camera wouldn't engage on the display either). So took it in to Martin Chevrolet and dropped it off with "Ed" Edmundo Sanchez. Ed greeted me with a smile at my door and promptly took care of checking the vehicle in. Martin Chevrolet is a privately owned dealership (verses a big auto group) and their personalized and genuine caring shows! Ed took the time to offer pleasantries and promised a call or text when the truck was ready or if there were questions or approvals needed, so I felt comfortable leaving it. I waited in the service lobby for my ride, which had complementary coffee, and they also had a snack vending machine. TV's mounted to the wall with local news on. Comfy couches, a small display of Chevrolet merch and Chemical Guys detail products available for sale. The waiting room was clean and noticeably at that, it didn't smell or have terribly outdated reading materials and magazines as often other dealership waiting rooms do. It was nice to see the care given to the waiting room. Sadly my truck had quiet a few electrical issues they needed to address, but Ed kept me updated daily (they had the truck for 4 days trying to resolve it), but I'm so happy with the excellent communication and service. Ed was off on I'm sure a well deserved day off when I picked up the vehicle and I believe the service advisor by the name of Ricardo assisted me, he was friendly and helpful and part of the reason I won't bring my vehicle anywhere else in the future!

This was the condition my tire was in when it was parked. Which I had AAA come to put my spare on.
Coco S.

I brought my car in for the "Annual Maintenance" as well as getting a recent tire looked at that went flat the day before. I had my spare in its place and alerted the service provider Alvin that I didn't know where the puncture was since AAA couldn't see anything when they changed the tire out. So I asked if it could be repaired first. He said he would have the techs inspect it. He also told me that the routine maintenance for the 16K service would be $764- I wasn't prepared for it being that large of an amount but went ahead with it and he said it would be about 2 hours till my car was done. I went to work then he called and told me that the tire was punctured at the side wall which makes it not reparable and needs to be replaced which the didn't have in stock and that would be $270- I spoke to my close friends and boss they told me to stop the work immediately. I called Alvin requested this to stop at 9:15am mind you I dropped the car off a little after 8am he said they were almost done. But not with the tire replacement since they didn't have it in stock. I got a ride there to just get my car back. I talked to Mario and he was very helpful in getting my price down and helping me use my points as well to adjust the price. I was very thankful for him taking the time to understand this situation. I brought the car to America tire they inspected the tire and said they can repair it at no charge. The Alvin guy at Martin Chevrolets I knew where the tire was damaged. I did not know where it was damaged and neither did the AAA tech who put my spare on. I'm not a tire technician. But Alvin implied that I had knowledge of the exact area the tire was damaged and I didn't. I'm not happy and I feel like there should be more trustworthy people. Mario at Martin Chevrolet would be who i recommend to speak to if you bring your car there.

Service Drive
Kenneth B. T.

I accompanied along with my friend who went in for a "LOF" along with checking on a malfunctioning passenger window on 04/14/25. The attending Service Advisor (Richard) was very attentive whilst at the same time using his cell phone to video the outside/inside of the truck- to show how it appeared before any tech- touched the vehicle. Upon inspection of the vehicle- there were few suggested repairs/replacement of accessories- one of which being wiper blades- which to an unassuming person might just authorize this specific replacement at a dealer discounted price of $92.00- but they customer replaced those wiper blades less than two months ago with RainX Latitude wiper blades (I know because I purchased them via Amazon Prime Next Day Delivery)- I did bring this up prior to leaving the dealership with the Service Director- Ben. Initial thoughts explained was dirt on the windshield- I'll take that with a grain of salt. Granted the vehicle wasn't washed- maybe the customer needs to request this- granted it's not a Lexus- since on one occasion the local dealership did a hand-wash when all they did was check tire pressure at my request. Overall the dealership's management/staff performed attentive and quality work- with just a few inconveniences. Their showroom and service lobby was good as well with the obligatory free coffee/hot chocolate/etc.- it would've been nice if they had pastries like competing automotive brands in a few miles radius.

Lizzeth A.

I recently had an extremely disappointing and stressful experience at Martin Chevy, specifically with Aaron in their sales department. I asked them to cancel my optional extended service contract and resubmit the deal to the finance company. Instead, I was told they would not cancel it because "they would be taking a loss on the car." This is not only unethical -- it's illegal. Under California Civil Code §2982(c) and Federal Truth in Lending Act (15 U.S.C. §1601 et seq.), optional products like extended warranties or service contracts cannot be required as a condition of financing, and refusing to remove them after request is a violation of consumer rights. Aaron then told me to contact him when he was "off the clock," and when he called, he gave me an ultimatum: either have the loan funded by Monday or they would "come get the car" -- all because they refused to remove a $2,800 extended service contract I did not want. Again, service contracts are completely optional. On top of that, Aaron texted me repeatedly during my workday, pressuring me to move forward. I even tried to meet him halfway, but the dishonesty continued. All of his managers were equally dismissive and unprofessional. While I understand my credit situation is not perfect, that does not give them the right to bully or manipulate me simply to secure their commission. I fully intend to file a formal complaint with the California Department of Motor Vehicles Occupational Licensing division and the Bureau of Automotive Repair, as well as cancel the service contract once the loan is funded. Looking back, my first red flag should have been how many times they kept reworking the deal to get more money out of me. Initially, I was told $1,000 down, then $2,000, and on the very day I was set to pick up the car, they raised it to $2,500 -- telling me this while I was already on the way to the dealership. This was a textbook case of high-pressure sales tactics, dishonesty, and disregard for consumer rights. My advice: stay away from this place at all costs.

2026 ZR2 with 6.2L
Michael M.

Great experience. What can I say! It was the first week of February and Was in the market to buy a truck and I had the pleasure of working with Robbie. Not pushy at all and he helped me the night before when I went by the dealer to just look. Following day I was going home from the store and wanted to ask some questions about the trucks and sales. I ended up buying the truck I wanted that night which was a 2026 Silverado ZR2. It was already 7:30pm on a Tuesday and by the time we were done it was like 10pm and they close at 9pm. The staff I worked with that day were friendly and professional. I would buy another vehicle here.

Truck that was bought
Yazmin P.

Arturo was amazing he was able to get us transportation to the dealership and when we had questions or inconveniences come up he always had an answered or was able to give us an answer. I have bought multiple cars in the past and this was the first time that a sales person knew more than me about the vehicle you could tell that Arturo had done his homework.

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1 month ago

Mario, the service manager is excellent. Always listens to the concerns always follows up and takes care of the problem with the mechanics.

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Ben G.

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11 months ago

Had my truck in at 7am app for oil change. Took over two hours but I was first app. Way over priced for work done. Will never come back.

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Ask the Community - Martin Chevrolet

How much does an oil change cost?

Service dpte hours of operation?

Good afternoon, Victor. Our service department is open from 7am-5pm M-F and 7am-4pm on Saturday. We are closed on Sundays.

Don’t See Your Question? Ask Away!

Review Highlights - Martin Chevrolet

“Mario Ortiz the service rep at Martin Chevrolet had me in and out in less then 5 minutes and magically fixed the issue.”

Mentioned in 17 reviews

Read more highlights

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I drove all the way to Torrance from Santa Monica, sat in traffic because to waste my time. Evelyn…read morethe representative I think was the name had me upload my pay stubs I did that about 3-4 hours prior to my appointment time. I even told her I do NOT have bank statements my job doesn't offer direct deposit. Only for her to call me 20 minutes before my asking for my pay stubs. Which I already uploaded! I get to the office as I am walking up Heather calls me and tells me they need my banks statements the pay stub I uploaded won't suffice 8 minutes BEFORE my appointment after I sat in traffic and waste my time and gas coming to this office. They could have called me ahead of time before I wasted the drive and gas! They had more than enough time to review my pay stub, I even told Evelyn I DO NOT have bank statements. So why are you telling me 8 minutes before my appointment I need them. Not a good experience, horrible communication. They had no sympathy for my concerns! Do not recommend THIS Lendmark establishment

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I have dealt with One Main Financial in Torrance, California for years…read more They are extremely trustworthy. I was so concerned at first, because there were so many scams going on. However, they have proven to be a very caring and as stated above, very trustworthy company. Many times, when you might think," boy do I need some help to get through this bill or financial responsibility," they will reach out to you to see if there is anything they can do to help. They offered and insurance, when I originally signed up, and I added it to my account. What a blessing! I had an emergency situation come up before I was finished with the loan, and that insurance helped me tremendously. Happy, happy with them.

I would strongly encourage anyone considering a loan here to carefully review the interest rate and…read moretotal repayment amount before signing. The APR on my loan was extremely high, and despite making payments, the principal balance barely moved due to how much of each payment went toward interest. The loan may technically meet disclosure requirements, but the long-term cost is significant and can quickly become overwhelming. Consumers should ask for a full amortization breakdown and calculate the total repayment over the life of the loan before committing. High-interest lending can trap borrowers in a cycle where progress feels minimal even after consistent payments. Transparency about the true cost over time would greatly improve the customer experience.

South Bay Lexus - Located in Torrance on Crenshaw Blvd.

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First, I just want to thank James Happy and everyone at the dealership for such an incredible…read moreexperience. From beginning to end, everyone made me feel welcome, comfortable, and genuinely taken care of. James especially deserves a huge thank you for the amount of time and care he put into making this such a great experience. I've been buying cars for about 25 years, and I can honestly say I've always dreaded the dealership experience. The pressure, the back and forth, and that feeling of just wanting to get through the process and leave. This was my first Lexus, and I had no idea how different the experience could be. James was incredibly kind, knowledgeable, patient, and made the entire process feel relaxed. I never felt pressured or rushed into making a decision. He answered every question I had and made what is normally a stressful process actually enjoyable. He also went out of his way to help me, even getting me answers and information on his days off (sorry, James!). Whenever I had a question, he was incredibly quick to get back to me. That kind of care and attention really stood out. The rest of the sales, finance, and every department was just as wonderful. Everyone was understanding, easy to work with, and made the entire process feel simple. I went in buying my first Lexus. I left a Lexus mark for life. Thank you again to James and the entire team. After roughly 25 years of buying cars, this is the first time I can say I genuinely enjoyed the dealership experience. You've set the bar incredibly high.

Lies, zero communication and additional lies to support their original lies. Internet sales is…read moreseverely lacking honesty at all levels. Seems Mr. Chung, Internet Sales Manager, was conveniently absent at the time of our planned meeting to view and purchase a vehicle but the poor gentleman had zero means to communicate. He did, however, get the sale. Great job Chang Chung for excellent communication that the car was already sold upon our arrival. South Bay Lexus has done a stellar job in hiring stellar people.

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Well it's finally happened.... lost the wallet with EVERYTHING that you can imagine inside of it…read moreyesterday. I mean everything too. First order of ops was to cancel all plastic-like...NOW! That meant both my Navy Fed personal and business cards-among others. So I came into the only branch for miles and miles around with moms in tow. This review is strictly concerning Navy Federal and the Immaculate Reception/ Hail Mary experience I just received in there. Trust me folks when I say I'm no one special, but I sure came out feeling like the son of Jeff Bezos or Bill Gates-with some added melanin quite naturally! So the line to see a teller was practically outside the door. The presence of a Billy Dee Williams (that's a compliment by the way) looking armed security guard kind of smoothed things over, just in the event that hot tempers and hot heads would get too annoyed at what awaited them-a long, long, long line! The line was for a litany of things, ranging from the need to get a new ATM debit card like myself to any number of other issues that the client needed to have taken care of. Luckily enough, I ran across Lauren, who was for lack of a better phrase the ground traffic controller here! When she had a few seconds to breathe, she politely informed me that I could take advantage of an option within the Navy Federal app that would in turn allow her to go and print out a replacement card immediately! In less than 5 minutes I was out the door! Lauren is clearly the CSA or customer service all star of this experience. Thanks Lauren, you are the epitome of class, efficiency, and someone with a heart, and repped the NFCU brand in a top-tier performance!

Martin Chevrolet - car_dealers - Updated October 2026

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