1. Martin Chevrolet

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Torrance, CA

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Martin Chevrolet

3.3 (892 reviews)
Closed • 10:00 am - 7:00 pm

Services - Martin Chevrolet

Auto battery and fluid recycling

Vehicle battery testing

Auto loan

Martin Chevrolet Photos

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Recommended Reviews - Martin Chevrolet

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Great service at Martin Chevrolet
Linda C.

So my brand new Chevy Colorado (less than 2,000 miles) dashboard display went missing (only maps and radio status would display). So I couldn't tell how fast I was going l, nor how much fuel was in the vehicle, and also the backup camera wouldn't engage on the display either). So took it in to Martin Chevrolet and dropped it off with "Ed" Edmundo Sanchez. Ed greeted me with a smile at my door and promptly took care of checking the vehicle in. Martin Chevrolet is a privately owned dealership (verses a big auto group) and their personalized and genuine caring shows! Ed took the time to offer pleasantries and promised a call or text when the truck was ready or if there were questions or approvals needed, so I felt comfortable leaving it. I waited in the service lobby for my ride, which had complementary coffee, and they also had a snack vending machine. TV's mounted to the wall with local news on. Comfy couches, a small display of Chevrolet merch and Chemical Guys detail products available for sale. The waiting room was clean and noticeably at that, it didn't smell or have terribly outdated reading materials and magazines as often other dealership waiting rooms do. It was nice to see the care given to the waiting room. Sadly my truck had quiet a few electrical issues they needed to address, but Ed kept me updated daily (they had the truck for 4 days trying to resolve it), but I'm so happy with the excellent communication and service. Ed was off on I'm sure a well deserved day off when I picked up the vehicle and I believe the service advisor by the name of Ricardo assisted me, he was friendly and helpful and part of the reason I won't bring my vehicle anywhere else in the future!

This was the condition my tire was in when it was parked. Which I had AAA come to put my spare on.
Coco S.

I brought my car in for the "Annual Maintenance" as well as getting a recent tire looked at that went flat the day before. I had my spare in its place and alerted the service provider Alvin that I didn't know where the puncture was since AAA couldn't see anything when they changed the tire out. So I asked if it could be repaired first. He said he would have the techs inspect it. He also told me that the routine maintenance for the 16K service would be $764- I wasn't prepared for it being that large of an amount but went ahead with it and he said it would be about 2 hours till my car was done. I went to work then he called and told me that the tire was punctured at the side wall which makes it not reparable and needs to be replaced which the didn't have in stock and that would be $270- I spoke to my close friends and boss they told me to stop the work immediately. I called Alvin requested this to stop at 9:15am mind you I dropped the car off a little after 8am he said they were almost done. But not with the tire replacement since they didn't have it in stock. I got a ride there to just get my car back. I talked to Mario and he was very helpful in getting my price down and helping me use my points as well to adjust the price. I was very thankful for him taking the time to understand this situation. I brought the car to America tire they inspected the tire and said they can repair it at no charge. The Alvin guy at Martin Chevrolets I knew where the tire was damaged. I did not know where it was damaged and neither did the AAA tech who put my spare on. I'm not a tire technician. But Alvin implied that I had knowledge of the exact area the tire was damaged and I didn't. I'm not happy and I feel like there should be more trustworthy people. Mario at Martin Chevrolet would be who i recommend to speak to if you bring your car there.

Service Drive
Kenneth B. T.

I accompanied along with my friend who went in for a "LOF" along with checking on a malfunctioning passenger window on 04/14/25. The attending Service Advisor (Richard) was very attentive whilst at the same time using his cell phone to video the outside/inside of the truck- to show how it appeared before any tech- touched the vehicle. Upon inspection of the vehicle- there were few suggested repairs/replacement of accessories- one of which being wiper blades- which to an unassuming person might just authorize this specific replacement at a dealer discounted price of $92.00- but they customer replaced those wiper blades less than two months ago with RainX Latitude wiper blades (I know because I purchased them via Amazon Prime Next Day Delivery)- I did bring this up prior to leaving the dealership with the Service Director- Ben. Initial thoughts explained was dirt on the windshield- I'll take that with a grain of salt. Granted the vehicle wasn't washed- maybe the customer needs to request this- granted it's not a Lexus- since on one occasion the local dealership did a hand-wash when all they did was check tire pressure at my request. Overall the dealership's management/staff performed attentive and quality work- with just a few inconveniences. Their showroom and service lobby was good as well with the obligatory free coffee/hot chocolate/etc.- it would've been nice if they had pastries like competing automotive brands in a few miles radius.

Lizzeth A.

I recently had an extremely disappointing and stressful experience at Martin Chevy, specifically with Aaron in their sales department. I asked them to cancel my optional extended service contract and resubmit the deal to the finance company. Instead, I was told they would not cancel it because "they would be taking a loss on the car." This is not only unethical -- it's illegal. Under California Civil Code §2982(c) and Federal Truth in Lending Act (15 U.S.C. §1601 et seq.), optional products like extended warranties or service contracts cannot be required as a condition of financing, and refusing to remove them after request is a violation of consumer rights. Aaron then told me to contact him when he was "off the clock," and when he called, he gave me an ultimatum: either have the loan funded by Monday or they would "come get the car" -- all because they refused to remove a $2,800 extended service contract I did not want. Again, service contracts are completely optional. On top of that, Aaron texted me repeatedly during my workday, pressuring me to move forward. I even tried to meet him halfway, but the dishonesty continued. All of his managers were equally dismissive and unprofessional. While I understand my credit situation is not perfect, that does not give them the right to bully or manipulate me simply to secure their commission. I fully intend to file a formal complaint with the California Department of Motor Vehicles Occupational Licensing division and the Bureau of Automotive Repair, as well as cancel the service contract once the loan is funded. Looking back, my first red flag should have been how many times they kept reworking the deal to get more money out of me. Initially, I was told $1,000 down, then $2,000, and on the very day I was set to pick up the car, they raised it to $2,500 -- telling me this while I was already on the way to the dealership. This was a textbook case of high-pressure sales tactics, dishonesty, and disregard for consumer rights. My advice: stay away from this place at all costs.

2026 ZR2 with 6.2L
Michael M.

Great experience. What can I say! It was the first week of February and Was in the market to buy a truck and I had the pleasure of working with Robbie. Not pushy at all and he helped me the night before when I went by the dealer to just look. Following day I was going home from the store and wanted to ask some questions about the trucks and sales. I ended up buying the truck I wanted that night which was a 2026 Silverado ZR2. It was already 7:30pm on a Tuesday and by the time we were done it was like 10pm and they close at 9pm. The staff I worked with that day were friendly and professional. I would buy another vehicle here.

Truck that was bought
Yazmin P.

Arturo was amazing he was able to get us transportation to the dealership and when we had questions or inconveniences come up he always had an answered or was able to give us an answer. I have bought multiple cars in the past and this was the first time that a sales person knew more than me about the vehicle you could tell that Arturo had done his homework.

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26 days ago

Mario, the service manager is excellent. Always listens to the concerns always follows up and takes care of the problem with the mechanics.

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Ben G.

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Lewis C.

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10 months ago

Had my truck in at 7am app for oil change. Took over two hours but I was first app. Way over priced for work done. Will never come back.

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Ask the Community - Martin Chevrolet

How much does an oil change cost?

Service dpte hours of operation?

Good afternoon, Victor. Our service department is open from 7am-5pm M-F and 7am-4pm on Saturday. We are closed on Sundays.

Don’t See Your Question? Ask Away!

Review Highlights - Martin Chevrolet

“Mario Ortiz the service rep at Martin Chevrolet had me in and out in less then 5 minutes and magically fixed the issue.”

Mentioned in 17 reviews

Read more highlights

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Omg. So I need windshield wiper's. Go online and get what they recommended. I buy in pico and…read moreinstalling at Torrance. Didn't get a receipt. They don't fit. wtf?! Since when are there so many option to install besides a hook. So I go to pch in Torrance and explained how I didn't get receipt. Daisha said no worries let me look you up. Found me got me the fit and on my way! Thank you Daisha for making this so easy! Awesome customer service. We need more of her everywhere.

I took my battery in on 5/28/26 because it was dead from being immobile as I was fixing my car from…read morea minor fender bender. Battery was dating 9/25, and always started up perfectly as it should since it's a new battery, perfectly functioning alternator, and no high powered sound system. I had high expectations since the manager helped me. When I picked the battery up after the, "charging" was completed, not only had he failed to do a simple task that's advertised as a free service, he gave me the run around telling me my battery was bad, and I should buy a new one, "but he would charge it and see how it goes". I'm not an idiot, when i plugged it back it it was still completely dead. I have 22 years of experience working on my own cars and have had 4 years of SCCA experience professionally racing. And during my time serving in the US Army, I was in charge of maintenance for one of our Humvee's doing meticulous inspections by the book, which was a cake walk for me. So I ended up ordering a jump pack and it started perfectly fine, and purchased my own external charger as well and surprise-surprise.. I had no issue. O'Reilly needs to higher a competent manager I expected integrity with his position but was met with none. The manager was just trying to up-sale a new battery that I know was perfectly functional. I was expected to be treated with at least a little respect having my disabled veteran credentials to my account but received a condescending round-around in return. Will never return to this O'Reilly again, test your luck in Salvation Army next door to them, you might find a working battery in there, at least you'll be treated with more respect. If you want it done right do it yourself, the manager was completely unethical and incompetent to simply charge a battery, all he did was check it with a voltage meter and kept it in back for 2 days. You should be ashamed of yourself.

Advance Auto Parts - This is Jose he helped me out and he is super awesome !

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Due to a series of unfortunate incidents, I found my car's battery had completely died on Sunday…read more Just an horrible end to an absolute awful week. So I did some research into replacing the battery and found that Advance Auto Parts offers free installation, AND battery registration. You have to register the battery in a timely manner, or your car won't charge your new battery properly and it won't be as good. It's basically telling your car that "hey, you have a new battery at X Ah, take care of it". For my particular car, it's $90+ of gear/software on top of everything else. I went into the store, Esteban was immediately there to help me locate the correct battery and help me install it. Seriously went above and beyond to help me. Btw, while they do installations and stuff, they can't see in the dark. So depending on the time of year, installations can end as early as 4pm. Highly recommend this place for your car needs, especially if you're not confident about battery, wiper, etc... install.

Shoutout to Steve for GREAT customer service. He helped me find exactly what I was looking for and…read moretook the time to talk through the different products/options/prices. He gave me his honest opinion and made me feel taken care of. He also installed the battery I purchased and was able to successfully troubleshoot a hiccup when the terminal was stuck. Ask for Steve when you go in and you're guaranteed to get an exceptional customer experience.

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So I thought my clutch on mustang was going out because on my way home from work Friday I was…read morehaving trouble shifting it and out of my gears, so I called a friend and he told me to put some clutch fluid in it ( didn't even know they had fluid for that) before I spend a arm and leg taking it a shop. He told me to find out where the clutch fluid goes and try that (easier said than done) so after looking at my manual for my car and looking under the hood and FaceTiming my friend we couldn't figure it out, so I we went into Auto Zone and I told the sales person my issue and she looked it up and it seems that my year and model car I can pot the brake fluid inside where the clutch fluid goes and it serves a dual purpose. So I went home and pumped my clutch pedal 50X like it said on youtube, then put the clutch fluid in where the brake fluid goes and my car went through 1-5 gears with no problem compared to how I was struggling to go into gear Friday on my way home from work i will know for sure tomorrow on the way to work so stay tuned, and I doubted the salesperson knowing anything because she was a female man was I wrong.

I have ordered a passenger side mirror for a truck here before multiple times and someone is always…read moreable to help. This time this guy. Isaiah has an attitude and terrible Customer Service on helping.. Raising his voice. If you don't like dealing with people, don't work in an area where you need to be talking to customers. You're here to Offer solutions not get frustrated and raise your voice back to the Customer. Terrible service

Martin Chevrolet - car_dealers - Updated October 2026

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