I had an exceptional experience working with Yusuf at Carson Nissan. Like many people, I walked into the dealership wary of the typical "car salesman" stigma, but Yusuf completely shattered those preconceptions. He made a series of promises during the negotiation process, and what truly struck me was his integrity; he followed through on every single one of them. Even the smaller, non-contractual commitments--the kind that usually get forgotten the moment the ink dries--were honored without me having to ask twice. It is rare to find someone in this industry whose word is truly their bond, and Yusuf's dedication to honesty and great service made this the smoothest car-buying process I've ever had. read more

Azeer was a perfect sells man. Very accommodating. I will continue to shop there for my next cars read more

Carson Nissan - I give this Nissan dealership, especially Azzer for a perfect car. - Commercial Truck Dealers Near Me - Carson, California

Came for an oil change and they tried to screw me! After my oil change my car started leaking!!!! In late 2023 At 48k miles I got a new transmission...and I spent almost 7k fixing all leaks...came in for an oil change a few weeks ago and left with a leak...came back again they said they fixed the plug...it still leaked...came back again they replaced the plug it still leaked...but THIS TIME not only did it leak, it was now knocking when I put it in reverse!!!!! I bring it back and they tell me I NEED A NEW OIL PAN! Then the manager tells me they're going to do the labor free and charge me $280 for the parts!...Mind u the call is being recorded....during that call I got him to accidentally admit his tech damaged my oil pan!!! I told him he better fix my car and I'm not paying a cent!!! He agreed! I will NEVER BRING MY CAR HERE AGAIN!!!! read more

Carson Nissan - He was going to do me a favor and only charge me for the part they broke! - Commercial Truck Dealers Near Me - Carson, California

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Went in purchase a car during this time to get my money they were very helpful but once I left the dealer and now 1 month in a half later Calling texting and asking to speak with management about my second key to the car they don't respond answer calls and keep giving me the run around a spare key is about $300 and up and they can't seem to give me my key and now I'm here writing this review to let everyone know once you pay they will ignore you I'm gonna have to see how far this will need to get escalated for me to get my key from them Sales person's name is Jessica the person that keeps giving me the runaround and doesn't follow through on her word Ricardo, who Jessica says was the person that she needed approval from is now letting me know that he has nothing to do with that that is not his job Joseph, the general manager doesn't seem to be able to return a phone call or answer the phone to speak to him read more

We purchased a CPO Car from this dealership. They only had 1 key and told us call us on Monday we will get you the second key, no problem. We have been calling for weeks and everyone gives us the run around. The GM, which actually closed our purchase, has not called me back or retuned any of my voicemails. Do yourself a favor and go to a professional dealership this location is no good. They have absolutely no customer service. read more

Went to get an oil change and saw the Lexus is350 f sport on the lot , azeer came up to us and we told him straight up if he can get us the car at the price we wanted then we will take it today , and azeer went beyond and above to get us what we wanted. From the start to finish he was professional , patient and genuinely cared about making sure we left happy. He didn't try to pressure us or rush the process , he listened to what we wanted and worked hard to make it happen. If you're looking for someone who's honest , helpful and willing to go an extra mile , ask for AZEER HUSEIN! U will not regret it. read more

Carson Nissan - Commercial Truck Dealers Near Me - Carson, California

The last 2 times I've been there for an Oil Change. I scheduled an appointment, and still took 2 hours. Then there prices went up. Not too happy with the service time. read more

Although there's new people in service, one of the good guys stayed behind and helped me who is Edgar Lambarde and I appreciate his help and already planning my next trip back. Thank you read more

Thank you so much Angie at the Nissan she was very helpful and friendly sold me a beautiful car and was very patient with us I really recommend her to anyone looking for a vehicle and the men were also nice too read more

I definitely would recommend for someone who's trying to get a car the same day to come here just make sure that you come with everything your supposed to come with and I would recommend speaking with Ms.ZURRY she got me in the car I wanted the same day read more

False advertising. They post lower prices online and don't mention that they won't let you buy it without $2k in additional options that don't even add value to the vehicle. They wanted an extra 18% of their posted price. Stay away from Lithia motors! read more

How do yall mess up a car in a oil change and then say nothings wrong with it and let a person waste their damn time knowing full well something's wrong with it smh. If zero could be rated then I would've. LISTEN TO YOUR CUSTOMER read more

Been coming here for bout 7yrs only 1 problem service department, they didn't replace oil plug washer right ,, now today I come on a Monday 715 service , I was told wait would be 2 to 3 hrs cool I'll wait new normal , I'm only person in waitin area aww Tv on telemundo lol I ask lady at service window can I get remote no but she nicely said it's World Cup and everybody & customer/workers come watch Now here I am non speaking Spanish person 45 mins before game start ,,wow I guess I have to make a mental note not to service my car during World Cup also music playin at same time mixin with tv , maybe I'm getting old ,any way not so great experience for me , . The person who check my car in was cool & nice ,, read more

Great customer service they gave me an awesome deal that I couldn't refuse I recommend Angel, look for him! He'll try to get you the best deal possible. read more

Carson Nissan - Look for this guy! - Commercial Truck Dealers Near Me - Carson, California

I was so relieved when I found this place. I've dealt with numerous car salesmen lately, and I've been leaving their dealerships upset. I was greeted very professionally and nicely by Luis. He didn't pressure me and he had the attitude of a caring person. Other car salesmen I've encountered have been in a rush, are pushy, or didn't care at all if I bought a car. Not Luis!! He was so great, and even after I left, he told me to call him anytime with any questions. It really makes a difference when a dealership has a great salesman!! I love my new car! read more

I wanted to share my experience with Carson Nissan. I went in to trade in my 2019 Altima for a 2022 Altima. From beginning to end the customer service was excellent with both Edgar the manager and Ervin the salesman. There was no pressure, just good support. Thank you Carson Nissan for my wonderful experience and amazing 2022 Nissan Altima! read more

I tried purchase the van from there they advertise at one price on auto trader then after they get you at the dealership they trick you on selling a pkg on the car that was not mention and try add $3000 on the price of the car after I had confirm the price on the phone with one of the sales people I drove 3 hours then change the price when I got there Be aware these guys I spoke to there mangers they didn't care Very unprofessional very bad service Never ever going back again Or will recommend anyone here read more

I purchased a 2022 Nissan Altima from saleman Angel and he gave provided an amazing customer service. I was definitely satisfied with how he treated me during the long process of buying a car. I would highly recommend asking for saleman Angel to assist with your car purchase. Rodrigo, the finance manager also provided amazing customer service. Both guys really worked hard to accommodate my needs. read more

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Alejandro set the bar across the board for a perfect customer experience. He took the time to listen to our needs and budget, and had several quick recommendations. From the moment I reached out with a brief inquiry, Alejandro was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. We loved being able to look at it and test drive it without him hovering, Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! the whole experience took less than 2 hours on a Busy Monday!  Just wanted to also give a huge personal thank you to Chris and Jaron for helping me and my husband out with our purchase of our new truck. Both gentlemen were attentive and supportive of what we needed. They very knowledgable, friendly and professional. They took good care of us gave us a good deal and answered all our questions. Thanks again guys! read more

Terrible, terrible service. Was recommended to make an appointment in the morning for faster service. Then they advised there would be a 3 to 4 hour wait. This was not the case. My appointment was at 9am, and was still waiting until 4 pm. They couldn't even make a courtesy call to let me know how long, or if my car was even ready. I had to show up, and all 6 employees looked dumbfounded when asking if my car was ready. Look I get it we're in a time of the Karen's and a pandemic, but please don't make me out to be the fool for your irresponsibility. Obviously there is a communication problem and the customers are the ones left to pay for their time. read more

COVID doesn't really change the auto buying experience. Of course you'll get contacted by someone that isn't there in this instance Liz Rodriguez. When you're there you get pushed off to any sales person, this is when I met Andy Vasquez. He was pleasant to deal with and had great demeanor. Through the myriad of back and forth the endless repartee waited the standard two plus hours for them to deal with the finance companies and I get the general gist you have to work with a lender after they make their risk assessment and see if they would approve you. I wanted to see one car that is on their site and within budget and my subprime status. When I was finally advised we can move forward I finally convinced Andy to let me test drive the only car I was interested in seeing, which at first they were really reluctant in showing me. In trying to test drive the car a blue 2012 Audi A3 Sportback the car looked great until we go to test drive it. The car wouldn't turn on lol the battery had died or was dying, no wonder they didn't want me seeing it. It is as they knew and were keeping me away to save face. You would think with auto sales being down almost 40% they would make the process easier. My point in all this is don't buy the Audi! It's priced above market and has issues. read more