Quick response and very helpful. They explained how we could handle inspection in a timely mannerread more

They have been the plumbing company for my building since I moved in 21 years ago. Father & Son…read moreteam. Reliable and friendly!!

They visited due to a leak in my bathroom. They came and said they would have to break open the…read morewalls for they could not locate where the leak was coming from. They also said they might have to continue to the top of the building. They never tested the above apartment for leaks. We hired another company for a second opinion. They came in and within 30 minutes said there was a leak coming from the overflow in the above apartment. No need to break open walls. This is not the first time they have said this to a building in my area, so looking to make serious money instead of correcting a simple issue. Thieves and ripoff artists. Do not trust them.

Charged over $600 for one man working one hour. When I…read morequestioned the bill he gave me a hard time and would not address the issue.

Scott is great! Quick, friendly and efficient. He arrived on time and took care of the job. Highly…read morerecommend him.

My uncle who lives nearby (and owns/manages several rental properties) hired these guys to fix a…read moreleak in my apartment while I was on vacation. The worker left a stinking $hit in the toilet (after the water in the apartment had been turned off) and didn't flush. When I came home a week later, the excrement stank like death and was literally growing mold. I contacted the company to get some answers about what had gone wrong with the plumbing. They said they'd get back to me, but never did despite my trying to get in touch with them on several occasions. Eventually, they took to hanging up on me. Mind you, dear reader, I was always perfectly cordial, and never brought up the problem of the ¢rap they left behind. If you're a fecophiliac and/or masochist, I highly recommend you hire them.

I came back from vacation with no running water. I call 311 to see if something happened to my…read moreblock while I was away. DEP emergency service comes and states that I have a leak and that it's my responsibility to get it done in 3 days. I don't remember how I came across Raytone probably through a google search but I'm sure happy that I did. Everything was done within 3 days, excellent work, very professional, very honest, informative and reasonable price.

Just three days before New Year's Eve and the City of New York DEP issues us a Three Day Notice to…read morerepair our water service line. What do we do?! We called the AWR that we bought insurance from and they sent a guy out to check it out and ultimately decided they don't cover this claim. Now we're panicked, because we have no clue how to go about hiring a licensed master plumber with the know-how to do it right and do it well. I'm in tears. I start Googling, I start dialing, to get some guys out to come and give me cost estimate quotes. I had four companies come and investigate, three of them gave us quotes in a very close range. So what made the difference with why we went with Raytone? It was a gut feeling, that when we met Joe, he seemed like a sincere and knowledgeable guy who takes pride in his work, that getting it done but done exceptional is important to him. The communication with his colleagues Joe and Lee over the phone, email, and text, was clear and timely. Everyone was patient and professional, giving positive customer service and answering all our questions to make sure we understood the details of the job. Same day, he comes back, sets up No Parking signs around the job site to prepare for early start the next day. The guys are here ON TIME before sun's up, wasting no time to get it done. Within a full work day, they've dug three holes, run a new line, patched up the holes, and those areas look even better than when they started the job. For anyone in a similar situation in the future, I'd tell them to give Raytone a call first.

I had a clogged drain that filled my basement drain trap with sewage. On a cold day with only a…read morefew hours notice, Discount came out and unclogged the drain and cleaned the trap. The plumber was professional, clean, and respectful. He did great work and I am happy to find a reliable plumber for future jobs! Thank you!

I just wanted the thank Discount sewer & drained for your kind response. I called today I spoke to…read morea kind man who came to my house and checked my water pressure I have been having for a while. Thanks for your honesty and your kindness . I did not even get the name of this angel on earth.! It is so beatiful to know that we still have wonderful people in this earth!

These people are the worst plumbing company. A week after they placed a final layer of tar on the…read morestreet; there already ripping it up. Have building complaining about the noise at all times and now they've created twice as much. Use any other plumbing company!!! Not to mention the crew is rude and loud and curse at people when they're doing something wrong. Defensive and not professional at all.

I called NYC Water Works due to 3 day notice that I received from DEP. Mr. Conway came out early in…read morethe morning to my store and gave me an estimate with detail explanations. I received estimates from many different plumbers within 5 borough but his price was most reasonable and competitive. After I got my estimates and I called him several time to ask lots of question before signing the contract but he was always kindly responded to all my questions. I do highly recommend this vendor for any kind of pluming job. Thank you Mr. Conway.

In the face of an emergency plumbing situation, they were amazing!!!! I called them in a pinch &…read morethey were able to dispatch a technician right away. My plumbing emergency was repaired & I was able to get piece of mind. They were professionals & very understanding. I was super-pleased with the service. would definitely use service again if necessary.

I needed a replacement for an old plumbing part so I went to this old-fashioned plumbing supply…read morestore. It's jammed to the front door with all kinds of parts and the people are helpful and friendly, but this particular mission went uncompleted because they didn't have the part. Sadly Amazon did.

Competitive pricing and always have what you need for plumbing. Never got rude service there so…read morenot sure what other reviewer is claiming. I give my review based on services I actually use in a business ... that being said, these guys helped me get the right replacement for an new toilet that was not working properly and helped me buy just what I needed not a whole lot of parts that were already in there, so I appreciate it.