I took a new dress worn once ( linen ) to be dry cleaned . It was returned to me roughly patched up with stitches . It seemed to me that it was probably torn and fabric was stitched together to cover it up. I called and called the store and as in the past , no one ever answers the phone. I took the dress in and they said someone would be in touch. The call was a lesson in futility with THE MASTER OF denial. He said the thread stitched in matched the original thread of the dress so it could not have been their fault . I have people that were with me when I wore the dress that will attest that it was in no way damaged.
I do have my receipt of original purchase . I have witnesses who saw the dress on me and attest that was not damaged before dry cleaning. Also, I found the dress online , on sale currently to show them that replacement cost was reasonable. They REFUSED to accept responsibility. WORD TO THE WISE. If you are tired of cleaners RUINING your valuables and sticking it to you ! Add this business to your list of BUSINESSES TO AVOID !!!!!! read more