I wish I could give this business 10 stars for the exceptional way I was treated as a customer!…read more Ms. Thui, the owner of A2Z and Lakeside cleaners made a huge impression on me. I wrongly thought that they had discolored a brand new clothing item and was very upset. I brought it back to A2Z and went to Lakeside to speak to the owner. I was very upset and Ms. Thui promised if she couldn't correct the problem, she would buy me another one. Well, she was so determined to make me happy, she personally drove to the store where I bought the item and called to let me know she purchased a new one and it was at the shop waiting to be picked up. When I showed up, Ms. Thui wasn't there, but when her employee presented me with the new item, it was clear that it was exactly the same color as the original one-- there had been no discoloration or fading whatsoever and she had still bought me a new one to make me a happy customer. I wouldn't take the new one because I was totally wrong but they still treated me with kindness and respect. I want everyone to know that not only do they do a great job at these two cleaners, they have top notch customer service and integrity. I HIGHLY recommend both of Ms. Thui's locations for your dry cleaning and laundry needs.

This place is so horrible. I took my clothes in, and the bill was $61.00. I went to pick them up,…read moreand the bill was $68.00. They charged my card without telling me. I noticed it and was told they miscounted my shirts. I asked for light starch on my shorts, and they didn't put any starch on them. My grandmother's dress had a small stain on the sleeve, and they didn't get it out. I explain my concern. They did say they would redo my granddaughter's dress, but I travel from another town. Needless to say, I'll find another location. Save your money because you will be disappointed.

Great Cleaners. Always does a great job. If you drop off on Friday's before 9:00 am you can get…read moreit back by 5 PM same day.

I took a new dress worn once ( linen ) to be dry cleaned . It was returned to me roughly patched up…read morewith stitches . It seemed to me that it was probably torn and fabric was stitched together to cover it up. I called and called the store and as in the past , no one ever answers the phone. I took the dress in and they said someone would be in touch. The call was a lesson in futility with THE MASTER OF denial. He said the thread stitched in matched the original thread of the dress so it could not have been their fault . I have people that were with me when I wore the dress that will attest that it was in no way damaged. I do have my receipt of original purchase . I have witnesses who saw the dress on me and attest that was not damaged before dry cleaning. Also, I found the dress online , on sale currently to show them that replacement cost was reasonable. They REFUSED to accept responsibility. WORD TO THE WISE. If you are tired of cleaners RUINING your valuables and sticking it to you ! Add this business to your list of BUSINESSES TO AVOID !!!!!!

Plenty washing/drying machine options for various laid sizes and needs: from regular washers for…read moresmall clothing loads to large high efficency Washers that can tackle plush king comforters. I have using this laundry facility for over 3 years and it is the best in town. They are full service and offer pick up laundry services at an affordable price. If you forget detergent etc, there is a coin machine laundry bar for your convience (but it's not too cheap, so be smart & bring your own). Tabletops for folding and ample seating for waiting. A few old school arcade games, and limited snack vending.

Overall, as far as washaterias go, this is okay. Well, and it's the only one in the Rockwall area…read more But, definitely could be much cleaner. The inside rims of the washing machines have hair and nasty-looking grime. I hate trusting my sheets and intimates to these washers. Would never use them for comforter type bedding. The detergent drawers are caked with the goopy residue of the detergent of previous users. Many of the machines are quite new, and if only they were properly cleaned, on a REGULAR basis, they would be great, and I would definitely give a much higher rating, probably 5 stars. But, the attendant just pushing dirt around the floors with a broom, and occasionally mopping is simply not the thorough cleaning that gives me confidence. I understand that cannot be a fun, desirable job, though it provides plenty of time for personal phone calls... Sure would be great if regular wiping of the machines could be coupled with those phone calls.

Don't wash your close on Sunday here it will be packed, you maybe able to wash your clothes but…read moredrying is risky because every dryer is took

Excellent service for bundle orders. Quick turn around and my laundry at pickup is picture perfect.read more

Good value. Quick service. Easy invoice and payment system. Great communication via textread more

Wow such amazing service! I totally recommend doing laundry order here all the staff is sooo nice…read moreand Freindly!!! My clothes and stuffed animals came home smelling fresh and clean perfect for my vacation next week! Prices are reasonable! I would order from this place again once I get back from vacation! I recommend this place!!!

Best services I have ever had!!! Ms. Le was very helpful and gave me the best customer service!!! I…read morewill always use this business for my cleaning and recommend it to my family and friends

I've been coming here for a while, but this will likely be my last visit…read more At checkout, their new payment system now prompts customers to leave a tip--for dry cleaning. Not for exceptional service, not for anything above and beyond--just for the standard service you're already paying for. It creates an awkward, pressured moment where you're expected to tip for something that has never traditionally involved tipping. That's not customer service--that's shifting the responsibility of paying employees onto customers. If prices need to go up, then raise prices. Be transparent about it. But adding a tip screen to a basic service transaction feels misleading and leaves a bad taste. There are plenty of other cleaners that don't put customers in this position, and I'll be taking my business to one of them. I'd strongly encourage the owner to rethink this approach if they value long-term customer relationships.

After all these years of living in Rockwall I stumbled on this cleaners on the square. Did a great…read morejob on husband's shirts and the price was better than most too. Did I mention gal behind the counter eas very congenial. Highly recommend Modern Cleaners.

The service is great ! The owners are pleasant and friendly . Tuesdays are discounted for dry…read morecleaning

Duds At The Door is the best! The pick up and return are on schedule and the laundry/cleaning have…read morebeen great over the years Larry is professional in his coordination and is a super guy to talk with if one gets the opportunity.

Very convenient dry cleaning and laundry service. I use it for my husband's shirts all the time…read more Put them out on Wednesday and they deliver them on Thursday or Friday. I have also used them for alterations.

Before I arrived I loaded money on to the app. When I arrived I saw signs posted COINS ONLY No…read moreApp. I immediately asked the clerk Brittany I see the signs if she could start the machine being that I loaded money on my account. Brittany: No! It's new owners. We don't have nothing to do with that. (With negative attitude and waving her hands, shaking her head, with a smirk on her face). Me: I understand but how am I supposed to get my money back Other Clerk: You can try calling support Brittany: Rudely said... I can't start the machine, you need coins. Me: OK. Thank you. I'll call support as well. I will not return here with rude staff. When Kenya works she is also nice. Always has a supportive demeanor. Brittany rude, unprofessional, no passion. Her tone, body language is so negative. I will spend my money somewhere else. Even if I need to travel further OR buy my own W/D. ​

Fantastic location, clean and well maintained facilities!! The attendant was friendly, said "Good…read moreMorning" and provided help without asking! She helped with an error code (ED...) and told me to jiggle the handle and it cleared. Great spot for traveling folks who need a place to wash. $4.00 for a small washer and $1.00 for 40 mins dryer - great value!! Have larger and xl washers too!! Clean location with a bathroom.

Excellent service and quality cleaning! I met the owner of this location and was very impressed…read morewith how invested he is to ensure his customers are satisfied with their services. It is very difficult in this day and age to find a quality dry cleaning service. Thank you for your attention to detail.

Excellent customer service. My clothes always come out perfect. Extra startch is actually extra…read morestarch here! Never have to wait past the pickup time they tell me! My only cleaners I trust!