Excellent service and quality cleaning! I met the owner of this location and was very impressed with how invested he is to ensure his customers are satisfied with their services. It is very difficult in this day and age to find a quality dry cleaning service. Thank you for your attention to detail. read more

Excellent customer service. My clothes always come out perfect. Extra startch is actually extra starch here! Never have to wait past the pickup time they tell me! My only cleaners I trust! read more

Comet Cleaners has great reviews so I decided to use the best for my ironing of my groomsmen suit. Comet Cleaners took care of everything quickly for me. Thanks guys! read more

I have dealt with so many cleaners and many times they would get my things wrong. I must say when i was looking for a new cleaners i was hesitant. When i arrived my guy Albert said he would take care of me and that he did. I have used their service twice and have not been disappointed. Even on the second time when i was flipping out about a missing piece. Albert was really helpful. He actually moved very quickly and had them ready for me before i got out the door. I will recommend them for any of your cleaning needs. They are amazing. read more

I have tried another dry cleaner in this area and I never had that "feel good" feeling. I started using Comet cleaners last year and I have to say that I genuinely enjoy my experience so far. When I go there they remember me and some call me by name. It's nice that they have that mom and pop shop feel, despite being in a big town. Aside from the super awesome staff, the owner is so nice too. He knows my fiancé and I by name and that means a lot. He even asks how my fiancé is doing when he doesn't see him for a little bit. I'll say that they have come to the rescue for me... I have a puppy and when he was still very little he had an accident on my bed. I unfortunately have a duvet with a very bulky down feather insert in it... I panicked and called Comet and the owner eased my worry and told me to bring the whole mess to him and he would fix it! :) he also joked and told me puppies were his best customers!! I brought my mess in a trash bag to him and when I got it back it was perfect and bright white, like nothing had ever happened. :) read more

Excellent service. I'm from out of town working in Rockwall about twice a months. I was down to my last set of clothes and ended up making a mess. I called in, they agreed to dry clean everything that I had and still turned it around the same day. These guys are amazing. read more

I am extremely upset and dissapointed on how i was treated at Comet Cleaners today, The guy in charge by the name of Albert was extremely rude to me, simply because i wanted to pay for my service half cash/ and half Card.. he yelled and insulted me.. he walked outside of the cleaners to go and tell my husband that i was causing trouble the last time i had went in to the cleaners because i wanted to pay partial cash and card as well.. he is very rude and unprofessional and it is a shame that the owner at Comet Cleaners would allow for their place of Buisness to treat their customers in this degrading way..i will never go back to this place also fyi.. They quote you a certain amount for your laundry then when you go to pick up its an outrageous price...Beware read more

Albert is the ABSOLUTE best!! He made the impossible happen on a Saturday and I'm eternally grateful. Comet cleaners has a customer for life. They are quick, efficient and most of all have impeccable customer service. Thank you a million times Comet Cleaners of Rockwall!! read more

Did a fantastic job! They were able to get a stain out and a pen mark that other Cleaners were not able to get out. Great customer service, very friendly and quick turn around. Will be back. read more

I pass many other cleaners to get to this place. The service and people make it worth the trip from outside of Rockwall. The owner Joel, will work with you if you are running late or need to get a few items out faster for a quick trip out of town. The people at the counter are fantastic. One young man, Alberto Oretega has been there 4ever and learns your name, how you like your clothes and will make sure to take them to your car. He is so friendly and polite and genually acts like he is glad to see you again. This place also has curbside service if you need help getting them from car to door... (for FREE!!) I have seen other cleaners come and go in town but this one is the only one I trust with my clothes. Alberto even handed me some cash one day that had been left in my jeans and my order had been there for a week! Wow. You dont find that in many places at all. read more

These guys do a great job for me every time. I love their same day service, it has gotten me out of some binds. There customer service has been top notch. Went in one morning and they took a stain out of a suit jacket on the spot. Very nice people. read more

I came into town for a wedding and needed to get my husband's suit and daughters bridesmaids dress steamed due to having to travel by air. They were the only place that could have it ready by next day. They were so accommodating and even pressed an iron on for me complimentary!! Such great customer service is so appreciated. This is the place to go! read more

Awesome!!!!! Last minute need for brides maid dresses and Ministers suit pressing due to travel. Courteous, fast and cheap. All with a kind smile. Big Kudos read more

We have used them for several years. I dropped off 30 items to be cleaned and specifically asked for a shirt to be treated for an oil stain & my husband's collars to be treated for ring around the collar. My husband picked up what they handed him on his way to work, he noticed that the white ones were still dirty. He came back after work to talk to them about it. He tried to have a conversation, but after trying to talk to the front desk guy, he was referred to the manager who continued to talk over him loudly. They offered to redo them. Since he was being talked over instead of heard, he chose to decline and leave. When he got home, 10 pieces were missing. I went back today to pick-up missing pieces with my original drop off receipt and the receipts from pick-up. I handed the receipts and said I had pieces missing. They handed me one set with 5 items and I asked if there were more, trying to ask about the skip in the numbers on the receipts. A second guy came up to the counter and began talking over me instead of listening to what I was saying. He brought up the incident with my husband and was more focused on that than what I was trying to explain. In the end, I am still missing 5 garments & will not be returning or recommending this location or their location at 552 & Goliad. Terrible communication skills. Terrible customer service. read more

Been going here since getting bad service in fate Cowboy cleaner , I have gotten great service here and the place is very clean from what I can see . Albert the Lead employee remembered me by name and is helpful and Loaded my garments into my car which was nice of him . The clothes comes out nice and bright which is what you really want when going to a cleaners. read more

The customer service at this location is terrible. About 2 months ago i came in to pay for my $24.00 dry cleaning with a $50.00 bill and even tho they have a cash register the Owner yes the owner said they didn't hold that much cash in the store so i had to leave go to a store break my $50.00 so i could pay for my cleaning. I tried them again the other day and what a mistake, I went to pick up my clothes and they had given them to a stranger that took them home with them. So i got a call to let me know they found my clothes and i could come up there again to get my clothes...with this coronavirus that we're all dealing with they refused to re-clean my clothes acting as if it was no big deal. Also the owner charged me full price no sorry and no discount not that i was expecting one...I can't believe this man calls himself a business man! He's a joke....Thanks Bobby Kennedy read more

Terrible customer service! They lost an expensive pair of pants from a suit belonging to my friend's husband. Unwilling to do anything about it! read more

Had an issue with a pair of work slacks that were guaranteed at 6:00 p.m. They weren't ready the day they had promised. I spoke to the owner of that location. He started the conversation by telling me to "listen, your pants won't be ready until the next day". I said but my pants were guaranteed at 6:00 p.m. today. He slammed the phone in my ear! Horrible customer service! read more

Sadly, the folks at Comet cleaners lost an expensive pair of pants belonging to my husband. When we told comet cleaners, we were informed the owner would call. We waited, no call. Finally we called the owner who was dismissive to us. Asked for our receipt, which we produced for him. He then said he didn't lose them. We asked him to find the pants, he told us that he had documentation showing the pants were returned to us. We asked for a copy of his documentation and he said he would mail it. 2 12 weeks later, no documentation. We called today and he started SCREAMING on the phone! He threatened my assistant, he said he would sue us ( really? HE lost the pants!) and he was highly unprofessional, angry, juvenile and downright mean spirited! Wow. A grown man screaming is not what we expected. My assistant was very calm and polite, he was not. Now my husband has a custom tailored suit with no pants! What the heck? Shameful and disgusting business practice! read more

Poor customer service from the owner. So you can only imagine the service level of his employees, if he himself behaves poorly. Lost a friends husband suite pants and refuses to replace them. Not cheap pants BTW $600 pants. Stand behind your mistakes as a business........ read more

This was my 1st time using comet cleaners and it was horrible. Joel is very rude by talking over you and doesn't let you get a word in. Like most folks, I too work in customer service and I would never talk over a client. He literally did not let me get a word in all he did was push his masculinity on to me and that is not OK. He had given me a price on what it would cost to clean, hem, and put a new zipper on a pair of pants. He had called me first to get my consent before he submitted my garment to get serviced, and I really appreciated that. Per Joel it was going to be around $30, but come pick up time it was over $50. Now I can understand $5 maybe $10 over the original price given but over $20 made me feel lied to and take advantage of. He backtracked on his whole story was rude talking over me and mind you I was calm and cool and was only trying to remind him of the price he had originally given me but he did not wanna hear it. This is an error on his part because point blank they did not service my garment until Joel got a verbal consent from me first because he thought at $30 something dollars for those 3 services was going to be a price I wouldn't pay but I was good with that price so I consented. Had he told me it was going to be more than $50 I absolutely would have said NO and would have agreed with Joel that the pants are just not worth it. I believe that his defensiveness was because he got caught in a lie and or maybe even a simple error. But that doesnt warrant his tone with me. It was so offensive I had to hang up on him. I called back a few moments later in hopes that the front desk lady would answer but no answer and no vm box. So Joel if your reading this all I wanted to say was I'll swing by in early Jan when I return from out of town to get my pants please dont trash them =). read more

Good service nice quality only flaw is the front counter theres a lady who apparently knows everything went to pick up my cleaning and apperently my doughter picked it up she claimed the only problem i dont have a doughter...... i guess shes a lil miss smarty pants other than that great place read more