So HTC is a internet provider for the Myrtle Beach area of South Carolina. First off, their…read moreinternet service, I think is the best. Works, even my sims 4 game connected okay without any connection drops. I think their internet is a good service. My dad got this in January because Internet service is like a basic thing nowadays. Anyways, Went to this office on Saturday August 16th 2025 with my mom and dad because we wanted to get a cable provider. We did research the offerings online, so we knew what we wanted, so to speak. Oh, and they also sell phones, and alarm systems. We are only interested in internet and cable. The woman that took care of us was polite and explained all of our options. She also showed us how the cable worked. For instance, they use a small cable box that one cannot even see. One can also get the firestick and stream it on there also. We opted for the cable boxes though, as we are used to that. Price was actually a little on the expensive side- we also paid for all the tv packages which included Passport and passport plus, that has MSG international so that we can watch the NY Rangers game. As New Yorkers, we like that! Passport has channels like discovery life, paramount- bar rescue anyone?, SCFY, and freeform, to name a few. Channel packages also has plenty of options. Now, haven't watched TV much except for Food that made america on the history channel, but using HTC is easy to figure out. The only thing I cannot figure out is captions, and how to turn them on. So far liking our cable service. Also easy to set up too, and easy to call the tech help number- who can help and did help solve any technical issues. So far recommend HTC internet and cable services! Note: Just editing this to 4 stars because it seems like there is no closed caption option for the cable boxes. For people who are hard of hearing like me, this is an great feature to have. Closed captions we did find on the firestick version however, and I am currently using that with no issues.

If I could give this zero stars, I would. THE worst customer service. I had Direct for 13 years…read morewhen I lived in WV and decided to keep it when I moved to SC. From the start, it was very bad. Before Direct merged with AT&T, their customer service was outstanding. Since the merge, it is so bad, it's beyond description. Many of their phone reps do not have a good command of the English language, so it was extremely frustrating trying to describe the problem. They are unresponsive to viewing problems and it takes an act of Congress to get a service call or replacement box. After I dropped my AT&T cell service, my cost for Direct doubled. I then started to lose local channels without warning. When they dropped CBS with no notice, I dropped them. Don't plan to ever go back.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Spectrum probably spent the money they saved by closing this store on a commercial bragging about…read morehow much they care about the rural community. This is the worst company I've ever dealt with. They rip their customers off and make it impossible to get a refund for services they never even get. This rating system should go to negative infinity to account for the fact that companies like this even exist.

After being a great customer for several years I had to sell my house for health reasons so I could…read moretry to live on only social security. Found out Dish can only transfer services if they set up an actual dish and my new community does not allow that. When I called to cancel my subscription I was informed I would have to pay off my contract for $320!! I begged for them to waive the charges or at least let me pay it off over a period of months but they simply don't care, wouldn't budge! I warn anyone who is considering Dish to walk away!

We have had Dish for a number of years and it's been nothing but problems. We were told to reset…read moreour system EVERY time we want to use it. But wait, we can upgrade to the newest box, for a $20 postage, but need to sign a new two year contract! We haven't been able to get them to fix the problem we have been experiencing for the last six months! No balance returned for time unable to watch, nothing! When we said, well after years as a customer if this is how we are treated, guess you don't appreciate our business and the Dish tech replied, "thank you for understanding". Oh, we understand all right. Going to switch to Spectrum with no contracts and better customer service!

My experience with TWC in North Myrtle Beach has been consistently positive…read more Having been a customer of this company for several years, I've had few problems in the first place, with my service offering great performance and a near-100% uptime (for internet, at least; I've never used the TV side of the service). However, on the rare occasion that I've required assistance, TWC and their folks have always been fast, capable, and friendly, from the front-desk receptionist when paying my bill, to the repair man when they once had to roll a truck to my place. After reading the other, negative reviews here, I'll say that, perhaps, I'm just lucky in my dealings with TWC; but, for what it's worth, I have only good things to say about it. All in all, I am grateful for this business and those who run it. Much thanks :)

I have been having problems for months now. tech has been out and I have rebooted and restarted my…read morecable and internet several times. now when I call I only get a chat bot. guess I will try to switch to HTC.

Spectrum was trying to get me to pay $168 for what was the government's free Internet and then the…read moregovernment quit paying it and Spectrum started charging me on the damn tired of Spectrum trying to screw me out of money

No customer service skills with public since I've been with Spectrum for 6 years I refuse to go in…read morethere with the manager and employees trash attitudes(not all but sure majority?

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

Had HTC Install internet after them leaving, I noticed I didn't have WiFi throughout the home,…read morerealizing my old service, another company had put the "Router" in the center of the house, along with my plumes, WiFi extenders. Come to be HTC put the "Router" in a back closet and into a wall, where all the homes audio wires come in. Blocking a substantial amount of signal . Called them to relocate the Router and they told me it would be about a 140.00$ if they would have put the new service where the old one was I wouldn't have the problem, I did not have them come with that price!! I'm looking for another provider now.

Worst company by far. Terrible service. Lack of customer service. Internet never wants to work. Can…read morenever get ahold of anyone. Charge you way too much for no reason. Moved here from Indiana and I'm regretting it more and more.

Duane, owner of the store, was really helpful, knowledgeable about his business. Cool guy. Best…read morecustomer service experience at the beach. Would recommend this place for anyone who wants the best customer service possible.

From the owner: Freaky fast 10 minute iphone screen replacement. We fix all other cellphones and tablets as well…read more Lowest prices guaranteed! We also offer the most reliable prepaid cellphone services in the country.

First, I'd like to say that the representative who assisted me today, Bryce, was outstanding! If…read moreBryce was only CEO... Second, PLEASE do yourself a huge favor and schedule an appointment on line rather than drop in. You wouldn't believe the people cussing at me because I walked in and was immediately called up to be helped. Without an appointment you'd better bring your knitting needles. It's gonna be a while. A long while. Spectrum's pricing on their product lines makes no sense at all. I wanted to reduce my services to internet-only yet, I was told by Bulk Accounts that reducing my service items would increase my bill rather than reduce it. What? I get less but pay more? In what world does this make sense? Ah, that would be Spectrum's world. Seriously, do some research. There are a lot of great options for cutting the cable. I would give one star, but I added the second one for Bryce. He may be the one bright spot at Spectrum. Give the guy a raise.

Had a reservation at 3pm waited for 20 minutes finally had to say something to be acknowledged.I…read morehad a phone stolen after 2 weeks. Spectrum kept the line charge and the device charge open for a year than recently told me that they could've just suspended the line charge every 2 months so I could just pay off the actual device and not be charged for actual phone line (number) I was not using. I was told by the store clerk while trying to upgrade on of my other 2 lines that this was poor ethics on my behalf. I said so charging me for a phone line I'm not using is good ethics. That where I ended the conversation.