We had a thermostat that went out on one of our units on Saturday of Memorial Day weekend. The…read morecompany who installed it whose name starts with an S is the one I called first. I waited a couple hours and got no response from them so I called J&J. They called me back within five minutes and was at my house within two hours. Fixed the problem immediately and got me back up and running. The company that starts with an S called me back 72 hours later on Tuesday morning. I will call J&J from now on. Great first impression. Job well done.

On time. very knowledgeable. Very happy with service. Will use again in future. Personable…read moretechnician.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Robert came out promptly and was so professional and courteous. He quickly diagnosed and fixed the…read moreproblem! I cannot thank you enough Carolina Cooling and Robert. The value of the service far outweighed the cost. I highly recommend them for any HVAC needs.

Restore air conditioning at our beach house. Palmetto's response was immediate. They got the needed…read morepart, took three hours, and they put 9 pounds of Freon in the system. They are the best. They were half the cost and 2 days sooner than Waccamaw, The crew was personable, professional and did a great job. My husband tipped them $200. We are so, so grateful. Palmetto Coast HVAC will get all of our future business.

Absolutely the best! After getting quotes from 3 others for a new HVAC compressor and needed…read morerepairs in the ductwork being insanely high i was referred to this fantastic & professional gentleman through a trusted biz contact. Matt literally came to my rescue! Fair and honest pricing, immediate and professional fast installation and beyond kind dealing with my over the top stress attached to this unexpected BIG expense that was my most unpleasant surprise when I walked into my new home. He's done an additional vent in a room and recently serviced my system as well. I will never use anyone else.. period!! Beyond highly recommend!!

I came home from a long trip to a 95 degree house. It was the day before a national holiday and it…read morewas late afternoon. My A/C was not working. I called Brian and he answered. A REAL PERSON, not a recording. I explained the issue and even though it was late and he was on the other side of the county on another location working, he dispatched one of his service technicians to me! It was fast, so fast that I was actually at the gas station gassing up when he called and said my technician is at your back door. The technician ran some diagnostics and determined it was the blower motor. He quoted me a price and drove all the way back to his shop, got the motor , and returned after dark to finish the job so I wouldn't be without air conditioning all night. That is extremely rare in today's service calls, to care that much for your customer. The technician fixed the air conditioner and was very polite. I gladly thanked him and Brian for such professionalism in a time where that type of behavior is rarely observed any longer. Thank you Brian and to your technician for being the professionals you are with mannerisms that not many follow this day and age.

first the good parts: quick response and he got the unit repaired this morning. the bad was the…read moreprice, once diagnosed I was told it would be $850, and agreed, then charged over $1,000. Diagnostic fee was not credited towards the repair like other contractors. The reviews said prices were reasonable but this was on the high end for this repair in a small unit, in my opinion.

Palmetto Cool helped us out when we had water pouring everywhere in our garage from our HVAC…read moresystem. They were able to quickly diagnose and fix the problem quickly and their fees were fairly priced. They set us up with a great maintenance plan to keep things like this from happening again. I highly recommend them for your HVAC needs.

From the owner: Contact us now to learn more about how our local HVAC company can help you.read more

Patriot heating and cooling was great to work with. We had them check out our ac to get ready for…read morethe summer heat. We signed up for a maintenance plan which was really reasonable priced. They got us in pretty quick. Conner out technician was extremely polite and answered all our questions. I would definitely recommend them for your hvac work.

Patriot and Alex have been amazing for all of our needs whether it's scheduled or urgent, they have…read morebeen so easy to connect with, schedule and come to fix anything - big or small. He is also helpful in teaching us our system and works with us on budget too!

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

Mo arrived on time and was very professional. I told him up front what I had to spend on a…read morereplacement unit and He made a few calls and made it happen. I had already did the research and knew where the price should have been . Thanks Mo . the unit was installed the next day. I can get many years of service out of the unit.

I called Beach Air to come and look at a noisy mini split. The technician showed up, I turned on…read morethe AC and he said it is the blower making noise and should be replaced, very common. Required two minutes of his time, $105 service charge for showing up. He said they would be in contact with an estimate. Received estimate, $1091.00 for install and $35 for shipping the part. I called and wanted a break down, how much for part and how much for install. They said they only quote the job and don't break it down. I swore at them. Took the mini split apart, got the blower out, bought one for $109 on Amazon and installed it myself. All good. So unethical business practices to say the least. Don't go near them and tell your friends unless you want to get price gouged. So alas they only deserve negative stars but am required to give them one. Ugh!

Good job! Good prices! Great service! Prompt and went right to work! Fixed everything!read more

They were very responsive when scheduling. The electrician, Rafael, arrived right on time and was…read morevery friendly. He was up front about pricing and was able to quickly identify and fix the issue. Pricing was reasonable. Would gladly use them again.

AJ was on time, very personable, and went out of his way to help me. Thank you, AJ!!…read moreJanet

Ice maker repair. Very good work. I would use them for any appliance repair in the future.read more

Probably one of the best service calls I have experienced…read more Robert Gilmore was fantastic. Knowledgeable , courteous and on time. He called to verify appointment then called right before coming. He was very knowledgeable about the appliance and conscientious to check all aspects and ask very good questions. He also made special arrangement to come ASAP because of some time constraints in my part I would recommend him to anyone - as a matter of fact of you are in sun city - Indian land. Use him !! You will not be disappointed !!