Called and received appointment very fast, Robert called when he was on his way, very prompt and arrived at proper time of appointment. Checked out dishwasher, ordered parts and actually came out on holiday and installed the part, leveled machine and machine worked great. Robert went above and beyond what was needed. Stephanie kept us informed on times and parts ordering and arriving. couldn't ask for better service. would definitely recommend Appliance Defiance for all applianc repairs, will definitely call them again. Great service at a fair price, call them, you won't get any better service for your money. read more

We had a problem with our Whirlpool refrigerator and found Appliance Defiance 5 star reviews online. I emailed Robert on 7-4 [a holiday] and he promptly called me back first thing in the morning. He came the same day, to diagnose the problem. Made it possible for us to use the refrigerator-freezer until the part we needed came in. Excellent customer service, knowledgeable and on time. We will call Appliance Defiance for all our appliance needs. Highly recommend!! read more

Refrigerator started acting up, we're fairly new to the area and didn't know who to call. Our neighbor who rents out many condos said the best company to use was Appliance Defiance. Best recommendation ever! Robert was able to come the same day, he was very polite, but just as important very knowledgeable about appliances. He fixed our fridge and we felt the cost was very reasonable. Any appliance problems we have in the future he's the one we'll call. read more

Went into panic mode when my washer was not working and I was getting company. Called and left a message. Within an hour, Stephanie called and asked what the problem was and told me Robert was on his way. Robert was very knowledgeable and professional. Explained to me what the problem was. We also discussed our kitchen appliances. I am ready for company! Will definitely call in the future if I have any appliance issues. I highly recommend this company. read more

Robert came out quickly to address a small leak with my dishwasher. He was super polite and efficient at figuring out the problem. They found the part locally after searching. Came back Monday morning to replace and check - works great! Thank you so much Robert! They were super reliable - two other places I called never even called me back. They came the same day to address it and back as soon as they had the part. Thanks again! read more

Robert contacted me shortly after my search for a repairman. Then Stephanie in the office notified me he was in the area and could diagnose my issue with my washer today/now. He was here in 10minutes. He was very professional and polite. He listened to my explanation of issue. He diagnosed and repaired it in 5 minutes! Reasonably price for day of repair. I would highly recommend them for appliance repairs. read more

In my many years of struggling to find good contractors this was a first. A repairman who listened to my problem and then explained why I didn't need his services. In other words, he was more concerned with my needs than his compensation. A breath of fresh air in a world of indifference. There is no question who I will call the next time I need an appliance repairman. read more

When I called Robert, he had a full schedule and said he'd come tomorrow. He called about an hour later when he realized he was already in my development. He came right over and diagnosed my appliance problems. He wore a mask, was respectful and polite and I felt his price was very fair. I will definitely call him again, but I hope I don't need to. read more

Robert is amazing and is able to diagnose and fix any problem we've ever presented him with. He is so professional and courteous and we trust him every time we have to call to come in and help us which he always does We can't say enough positive things and highly recommend him for any of your appliance repair needs. read more

Robert is very professional and comes when you call. We have had some issues with our refrigerator/freezer, and Robert has come every time we needed him. He is friendly and always has a smile on his face (even through his mask!). Highly recommend Appliance Defiance. read more

I highly recommend Robert Gilmore and Appliance Defiance. Our dryer decided to quit working the day before we were going out of town. Robert was able to fit us in the same day we called and got it back working for us quickly. We will definitely use him again. read more

Wonderful friendly fast effective service. Robert came very quickly and fixed the problem with our refrigerator and looked after a problem with our ancient dryer-all with a smile! will definitely be using him again and recommend him for you! read more

Robert has provided service for us on our Samsung Refrigerator & LG All in One Washer/Dryer. He was very courteous & knowledgeable on both occasions. He will always be the first person we call for service. I would highly recommend him! read more

Courteous, professional and timely service. Robert came and assessed my stackable washer and dryer, which both needed some repair. Completed both repairs at a fair price and in a timely manner. Will definitely use again and recommend. read more

We have had Robert come to our home a few times to fix our various appliances. He responds quickly, is friendly and professional, and does quality work at a fair price. I wouldn't consider calling anyone else for appliance repairs. read more

We had a problem with our microwave unit tripping the circuit breaker. Called and Robert came out the same day. It was a bad switch on door unit. He was very fast and friendly. Highly recommend him for appliance repair. read more

I can not give AD a higher score! Polite, knowledgeable, prompt and excellent workmanship! Their customer service is exemplar AND very competitively priced. Thank you!!! SUPPORT THE SMALL BUSINESS OWNERS!!!!! read more

Amazing service. Came quickly to access the issue. Had to research for parts for my ice dispenser shoot. Unfortunately could not find parts - refrigerator older. But highly recommend his service read more

Robert did a great job. He was professional, kind, courteous, and experienced in what he does. He potentionally saved us for possible fire. We would highly recommend him to anyone. read more