Called Nelson's appliance over to the house to fix our washing machine gave me a price for what it…read morewould cost went back to the office called me back told me that there another computer part possibly involved and that it could increase my price. Subsequently Nelson made the suggestion let's go with the first quote if that works we're done But if both computer boards are needed they said they would put the responsibility on me either fix it with them or go buy a new one if I went and bought a new one there'd be no charge for anything . They couldn't have been more straightforward than that. Very trustworthy showed up on time appreciate their efforts. I will use them again and would recommend them to everyone This is the second time I used their service ( refrigerator) and all went well on that visit also

Quick diagnosis seems very experienced. Repair to be done within the week. Very informativeread more

I've used Carolina Appliance Repair a couple of times, and one of them was actually today. They…read morehave found solutions that other people couldn't find. They give you a window when they're coming, neat, polite, and do excellent work. I wouldn't call anyone else to repair my appliances.

Great n quick job by Carolina Appliance Repair They came…read moreout to fix my washer machine in timely fashion

Called and Showed up a little earlier than scheduled. I told him what I thought was wrong and he…read moreagreed after about a 2 min discussion and Quick Look at my dryer without taking anything apart. He said he needed to leave to grab the part and would be back. Over 2 hours later I texted to see if he was coming back. He said he was on the way. About 15 min later he returned, made the repair in about another 15. He told me he went to grab lunch which is why he returned to late. You would think the customer would come first and get the repairs done especially since it was pretty easy rather than making me wait for over two hours for him to return. I guess his time and lunch was more important than my time. Other than that, he seemed to be nice.

The Maytag Bravos washer in our Myrtle Beach House started malfunctioning. I ran the diagnostics…read moreand determined that the error indicated pointed to a part that I didn't feel capable of tackling, even with my appliance service background. I contacted Exceptional Appliance Service and he was able to fit me into his schedule the same day. Providing him with the diagnostics allowed for quick troubleshooting and he had the part on order within minutes. Two days later he was in and out of our house within minutes with the repair professionally completed at a very reasonable cost. I would recommend Exceptional Appliance Service to anyone in the Grand Strand who needs fast, reliable, and professional service at a very fair price.

We ordered a new washer and dryer, but some renovations had to be done to our laundry room. He sent…read moreout his installers and they cut the wall so they would fit, but they never finish the job. I've tried contacting him several times and he does not return calls or emails. he did return part of our deposit, but kept the money for the remodel which he never finished. he wanted 100% upfront, including the remodeling cost. Stay away!

We have now used Coastal Appliance a couple of times on our refrigerator (2) and microwave for…read morerepair. They are factory authorized repair site for Sub Zero and Wolf appliances. When we called for repair they came out the same day to diagnose the problem. In 2 of our problems they fixed the issue that day, in the 3rd issue they ordered a required part for overnight delivery and came back the next day to solve the problem. We found their technicians to be highly trained and efficient but they were also very professional and customer oriented (Ray and Ty). I have no problem in recommending Coastal Appliance for your appliance repair.

Our clothes dryer stopped working two weeks ago. We dealt with it. With the help of our neighbors…read morewe survived until the part and service tech arrived. Thank you Hall Appliance and Jessie (tech).

3rd trip to our Refrigerator and worse than started. We did routine water filter change with GE…read morefilter and no water entered filter. No ice or water. Halls came out a couple months ago said wr didn't buy G E filter even though he wad holding it in his hand. Tech left I also spoke to a nice lady, and they both told me they were sure their water will work. Weeks latet NO it didn't. Next it was off to order a mothet board. Now 2 months later a tech brings a water line that we could have gotten at Amazon or hardware store. Nope again. He left saying all the jobs run together is why he has no idea what is needed. What a waste of a summer and service fee

I'm fairly new to living down south it didn't realize how hot my house gets so early in the season…read more I was having an issue when I start up my AC and it was only 4 years old and past the point of the warranty. My neighbor recommended that I called TNT and I'm so glad I did, this is one of the most honest run companies in such an industry that is crippled with scam artist. The Tech Team on time was well-dressed and extremely clean and fix a lot of stuff on my unit for free and only had to do a minimal part replacement. I can't recommend them enough I signed a service contract with them so I have nothing to worry about for the rest of the year. Garrett is the owner answer my call and it's very Hands-On I couldn't be more happier with the service and especially the price.

Prompt service, but exorbitant charges --$245 for cleaning an AC drain (about 30 minutes labor)…read more Will not use them again.

Had appt set never called and a no showj as of today Jan 18…read more still no call. Terrible way to run a business.

Absolutely recommend them - professional, honest & reasonably priced, came the day after I calledread more

excellent and fast service. My ice maker was serviced and repaired the same day. The technician…read moretook the time necessary to properly diagnose why the ice maker was freezing up.

Joe came out, to fix an ice machine and a refrigerator for me. Told me is was gonna be $245 for the…read moretrip and diagnose the problem. He had the ice machine diagnosed and fixed in about 2 hrs but then tried to charge me $245 plus $85 an hr for 3 hrs of labor when he had only been there for 2.5 hrs. He recharged my refrigerator only to have it all leaked back out within a week. Called him about it and he said he couldn't do nothing. Didn't offer to come back and possibly find the leak. If you use him watch him cause he's shady!!! I would find someone else