Ice maker repair. Very good work. I would use them for any appliance repair in the future.read more

I highly recommend this company for your appliance repairs. They were on time, courteous and had a…read morequick response.

Needed appliance service for a Samsung fridge where ice bin locked up and no cubes being made…read more Apparently, a common Samsung problem. The owner, Gabriel, was quick to respond and arrived less than 24 hours later. Very professional. Explained the causes and fixes very well. Seemed to be trying to avoid replacing any (expensive) parts, if it could be avoided. Gabriel and trainee spent about 1.5 hours at house and charged very reasonably. A few hours after they left, ice cubes were again being made, so no parts needed. Very satisfied.

From the owner: At Charles Appliance Repair, we specialize in servicing a wide range of major brand appliances all…read moreover the Horry and Brunswick counties. We know they don’t make appliances like they used anymore so you can trust our technicians to be honest and transparent with every diagnosis to ensure you’re not putting money into something that’s not worth the repair. Our technicians are bilingual proficient for any further explanations.

I will never go anywhere else. Our refrigerator stopped making ice, and then lost power completely…read moreto the middle drawer. They came to replace the board, but after it didn't work they realized there were issues with moisture getting past the seal. That's where they really stepped in. They battled the refrigerator company for me despite the fact that it was slightly out of warranty when this started. And finally in the end, they convinced the company to refund my money so I could purchase a new one. And when it was all said and done, they didn't charge me a dime outside of the initial visit. You can rest assured you are dealing with an honest company when you make that call. Thank you again Gavin for all you did. My new refrigerator works great now.

Gavin from Appliance Medic was awesome! We gave him a tough job - Kenmore dryer from 1994 which was…read morenot working at all. He worked very hard to solve the problem and saved us the ordeal of getting something new. Everything about the whole thing was just great.

Washer is broken. Went through 2/10 home warranty to get fixed. After his assessment, I'm told 3…read moreweeks until part comes in. After said time, he informs me that the wrong part was ordered because I gave him the wrong information. Very unprofessional, got physically confrontational, then refuses to finish job, even though he was already paid to do it. I'm a disabled veteran with limited means. Ive had no washing machine for almost a month. TERRIBLE COMPANY!!!

Earnest & April at Grand Strand are true professionals and genuinely super nice people! They do…read moreeverything possible to make the situation better. They also have very good upfront pricing. Highly recommend!!

Great n quick job by Carolina Appliance Repair They came…read moreout to fix my washer machine in timely fashion

Mike has come out twice to our NMB home and always called us before arrival, always arrived between…read morethe hours given to us when appointment was made, was professional, went right to work, cleaned up any mess made and fixed both our issues in a timely manner. Their fees were fair and reasonable. Carolina Appliance Repair will always be our first call for any appliance repair. A bonus they are a Veteran owned business.

Thank you for being so honest! Very prompt and quick responses. Worth every penny of the service…read morecall!

Very competent. Knows what he is doing, honest & friendly. I've used this company several times for…read moredifferent projects. Highly recommend

Called and Showed up a little earlier than scheduled. I told him what I thought was wrong and he…read moreagreed after about a 2 min discussion and Quick Look at my dryer without taking anything apart. He said he needed to leave to grab the part and would be back. Over 2 hours later I texted to see if he was coming back. He said he was on the way. About 15 min later he returned, made the repair in about another 15. He told me he went to grab lunch which is why he returned to late. You would think the customer would come first and get the repairs done especially since it was pretty easy rather than making me wait for over two hours for him to return. I guess his time and lunch was more important than my time. Other than that, he seemed to be nice.

The Maytag Bravos washer in our Myrtle Beach House started malfunctioning. I ran the diagnostics…read moreand determined that the error indicated pointed to a part that I didn't feel capable of tackling, even with my appliance service background. I contacted Exceptional Appliance Service and he was able to fit me into his schedule the same day. Providing him with the diagnostics allowed for quick troubleshooting and he had the part on order within minutes. Two days later he was in and out of our house within minutes with the repair professionally completed at a very reasonable cost. I would recommend Exceptional Appliance Service to anyone in the Grand Strand who needs fast, reliable, and professional service at a very fair price.