I'm fairly new to living down south it didn't realize how hot my house gets so early in the season…read more I was having an issue when I start up my AC and it was only 4 years old and past the point of the warranty. My neighbor recommended that I called TNT and I'm so glad I did, this is one of the most honest run companies in such an industry that is crippled with scam artist. The Tech Team on time was well-dressed and extremely clean and fix a lot of stuff on my unit for free and only had to do a minimal part replacement. I can't recommend them enough I signed a service contract with them so I have nothing to worry about for the rest of the year. Garrett is the owner answer my call and it's very Hands-On I couldn't be more happier with the service and especially the price.

Prompt service, but exorbitant charges --$245 for cleaning an AC drain (about 30 minutes labor)…read more Will not use them again.

Called and Showed up a little earlier than scheduled. I told him what I thought was wrong and he…read moreagreed after about a 2 min discussion and Quick Look at my dryer without taking anything apart. He said he needed to leave to grab the part and would be back. Over 2 hours later I texted to see if he was coming back. He said he was on the way. About 15 min later he returned, made the repair in about another 15. He told me he went to grab lunch which is why he returned to late. You would think the customer would come first and get the repairs done especially since it was pretty easy rather than making me wait for over two hours for him to return. I guess his time and lunch was more important than my time. Other than that, he seemed to be nice.

The Maytag Bravos washer in our Myrtle Beach House started malfunctioning. I ran the diagnostics…read moreand determined that the error indicated pointed to a part that I didn't feel capable of tackling, even with my appliance service background. I contacted Exceptional Appliance Service and he was able to fit me into his schedule the same day. Providing him with the diagnostics allowed for quick troubleshooting and he had the part on order within minutes. Two days later he was in and out of our house within minutes with the repair professionally completed at a very reasonable cost. I would recommend Exceptional Appliance Service to anyone in the Grand Strand who needs fast, reliable, and professional service at a very fair price.

The repair man quickly and efficiently identified the problem with our refrigerator and gave us a…read moregreat rate to fix our issue. He was also able to find the parts we needed at a local store and completed the repair the same day.

Through Frigidaire, C&E was assigned to our ticket for a new column freezer which the ice maker…read morestopped making ice after 8 days. Technician came as scheduled and was very knowledgeable but couldn't complete his troubleshooting due to the ice maker line being too short to have access to the back panel and also to open the door to cycle touch buttons. Island was in way of door. He stated he would come back as I was going to get a 8-10' line to provide the clearance needed for him to finish troubleshooting. I reached out to schedule him to return numerous times and left multiple voicemails with Susan and they did not have the decency to return my call. Called Frigidaire to check status of ticket and C& E closed the ticket as completed. No way to run a business and highly recommend not using them.

Very professional and prompt. They leave the work site cleaner than they find it and also teach…read moreinfo to reduce the event from happening again.

I've used Carolina Appliance Repair a couple of times, and one of them was actually today. They…read morehave found solutions that other people couldn't find. They give you a window when they're coming, neat, polite, and do excellent work. I wouldn't call anyone else to repair my appliances.

Great n quick job by Carolina Appliance Repair They came…read moreout to fix my washer machine in timely fashion

Called Nelson's appliance over to the house to fix our washing machine gave me a price for what it…read morewould cost went back to the office called me back told me that there another computer part possibly involved and that it could increase my price. Subsequently Nelson made the suggestion let's go with the first quote if that works we're done But if both computer boards are needed they said they would put the responsibility on me either fix it with them or go buy a new one if I went and bought a new one there'd be no charge for anything . They couldn't have been more straightforward than that. Very trustworthy showed up on time appreciate their efforts. I will use them again and would recommend them to everyone This is the second time I used their service ( refrigerator) and all went well on that visit also

Quick diagnosis seems very experienced. Repair to be done within the week. Very informativeread more

Our clothes dryer stopped working two weeks ago. We dealt with it. With the help of our neighbors…read morewe survived until the part and service tech arrived. Thank you Hall Appliance and Jessie (tech).

3rd trip to our Refrigerator and worse than started. We did routine water filter change with GE…read morefilter and no water entered filter. No ice or water. Halls came out a couple months ago said wr didn't buy G E filter even though he wad holding it in his hand. Tech left I also spoke to a nice lady, and they both told me they were sure their water will work. Weeks latet NO it didn't. Next it was off to order a mothet board. Now 2 months later a tech brings a water line that we could have gotten at Amazon or hardware store. Nope again. He left saying all the jobs run together is why he has no idea what is needed. What a waste of a summer and service fee

excellent and fast service. My ice maker was serviced and repaired the same day. The technician…read moretook the time necessary to properly diagnose why the ice maker was freezing up.

Joe came out, to fix an ice machine and a refrigerator for me. Told me is was gonna be $245 for the…read moretrip and diagnose the problem. He had the ice machine diagnosed and fixed in about 2 hrs but then tried to charge me $245 plus $85 an hr for 3 hrs of labor when he had only been there for 2.5 hrs. He recharged my refrigerator only to have it all leaked back out within a week. Called him about it and he said he couldn't do nothing. Didn't offer to come back and possibly find the leak. If you use him watch him cause he's shady!!! I would find someone else