After completing a $2000 electrical job Conway Services promised me they would return the following…read moreday to perform a $49.95 tune-up. Not only were they unable to make it to my house after requiring that I be at home all day, but when they called me to reschedule and I told them to come the following afternoon they misbooked me for the FOLLOWING day. Now I have lost three days because of their false promises and incompetent scheduling personnel. When I asked to speak with the representative's superior, she told me that no such person was on hand and that they would have to call me back. I instructed them that they should listen to the very recordings that they inform customers they are making for "quality assurance and training purposes." I believe that once they do this and realize that the error is theirs and not mine that they should offer me some form of discount for my inconvenience due to their incompetence. And, as predicted, though I was told I'd be contacted by a supervisor at noon, now at 9pm I have yet to receive a call. Conway is eager to do the expensive jobs and to do so punctually. They seem to have trouble honoring their commitment when it comes to the various specials they offer, specials intended to keep you hooked.

We wanted to get a service plan for our AC unit. Prompt service and the tech was great. Very…read morethorough and explained everything to us. Definitely satisfied and do recommend.

Greg Redd the salesman was very professional and courteous. I highly recommend him. I have used…read morethem before to service my AC unit and do a twice a year service contract with the company

I called Jake's because their name and number was on the heat pump that's installed in the house I…read morepurchased a year ago.- I called to check to see if the unit still had warranty on it. They informed me that the new owner would've had 10 years and that I as a second owner would have five years and still have a years warranty on the unit, I ask them to come out for service. I called that morning around 8 o'clock. They told me someone would be here between 9 and 11 and they met that timeframe perfectly - Patrick was the service guy and he immediately found the problem. It was a backed up drain line he took the line apart and flushed it out blew it out actually cut a piece of the line out and put a new piece in and it was fixed in no time and back up and running there was a $99 service charge and of course labor and while he was here, he asked me if I would like to be signed up to have them come out and check it in the spring and the winter to make sure that the unit is improper operation so I signed up for that and went ahead and paid for that service also. I would highly recommend Jake's AC

Baker's Residential Experts were extremely helpful while I was troubleshooting and electrical…read morebreaker tripping on my swim-spa. Bill made an inspection of the electrical panel and spa motor to determine the breaker was being used as an on-off switch, by tenants rather than the spa control switch. Great value for the thorough inspections.

If you are looking for honest, dependable, and top-quality work, I highly recommend Bill with…read moreBakers Heating, Plumbing & HVAC. Bill went above and beyond from start to finish. He was professional, knowledgeable, respectful, and took the time to explain everything clearly. His electrical work was done perfectly, safely, and efficiently, and you can truly tell he takes pride in what he does. Finding trustworthy contractors these days can be difficult, but Bill exceeded every expectation. He showed up when promised, worked hard, paid attention to detail, and treated the project like it was his own. The quality of work was outstanding, and everything was completed neatly and professionally. We are beyond thankful for his help and highly recommend Bill and the team at Bakers Heating, Plumbing & HVAC to anyone needing electrical, HVAC, or plumbing work done. Great people, great service, and excellent workmanship! We cannot say enough great things about Bill with Bakers Heating, Plumbing & HVAC. Bill completely wired our entire new rescue facility from start to finish, and the quality of his work was absolutely outstanding. He installed our panel box, wired the entire building, installed all of our interior and exterior lighting, ceiling fans, receptacles, and made sure everything was done safely, professionally, and correctly. From the very beginning, Bill was dependable, hardworking, knowledgeable, and incredibly easy to work with. He paid attention to every detail and took pride in his work like it was his own building. Our facility is a huge project, and thanks to Bill, we are one step closer to being able to help more animals safely and efficiently. Services Electrical wiring installation, Light fixture installation, Electrical panel replacement or upgrading, Electrical outlet & switch installation

Just had my hot water heater replaced. Marco and Kevin were amazing. Right on time, very…read moreknowledgeable, extremely professional and they did a thorough, great job. I couldn't be happier! Well done, guys!

I initially called them because 1 of the 2 thermostats in the house was set on 74 and the…read moretemperature in the room was 80. The technician came on 8/26/2026 and found a part on the air handler that had holes in it which he replaced and he said he cleaned the drain line. Neither of these solved the issue that I called about. I subsequently had another company come and they were able to identify and resolve the issue. I would not recommend this company to anyone.

Restore air conditioning at our beach house. Palmetto's response was immediate. They got the needed…read morepart, took three hours, and they put 9 pounds of Freon in the system. They are the best. They were half the cost and 2 days sooner than Waccamaw, The crew was personable, professional and did a great job. My husband tipped them $200. We are so, so grateful. Palmetto Coast HVAC will get all of our future business.

Absolutely the best! After getting quotes from 3 others for a new HVAC compressor and needed…read morerepairs in the ductwork being insanely high i was referred to this fantastic & professional gentleman through a trusted biz contact. Matt literally came to my rescue! Fair and honest pricing, immediate and professional fast installation and beyond kind dealing with my over the top stress attached to this unexpected BIG expense that was my most unpleasant surprise when I walked into my new home. He's done an additional vent in a room and recently serviced my system as well. I will never use anyone else.. period!! Beyond highly recommend!!

Beach Air has handled my mini-split system repair on my park model home in Myrtle Beach. They stuck…read moreto the trouble shooting part since the first week of August and didn't leave me out in the heat without help to resolve the issues I had. It did take a bit to finally get my system fixed, but they stuck with me until that happened. I am always willing to share good reviews when they are earned. Long story short, Joey did the initial trouble shooting, and Kenny and Corey installed my whole new system. Now I have a properly running system in my park model to finish out the summer. I have to say, I have personally learned a lot myself about how a duel head mini-split system works while observing the process and discussing issues. Thank you to Beach Air for making it happen.

Although the service was fantastic, their pricing was ridiculous…read more Charged us $639 for a $75 part. Took him 15 minutes to do the install.

They replaced my hot water heater. They called when they were on the way. They arrived within about…read more2 hours of me calling. The men were great and gave us good information.

Extremely disappointing- and frankly, a scam. I signed up for a year of maintenance which was to…read moreinclude replacing in-home air filters. I was shown pictures of the inspection and have a good grasp of home repairs, so I asked to be shown the suggested issues and the person from Four Star suddenly said oh, no big deal. Just so you know. Then when I asked about if he was going to replace the filters, he said he didn't have any and he only changes his when he remembers. And they "looked clean anyway." I'm attaching pictures to prove what a scam this company, or at least its employees, are. I then had to buy filters myself and replace them, giving less than zero value to their maintenance plan. I will be choosing a competitor from now on. I wouldn't let them change a light bulb.

7/23/26: Old Republic Home Protection chose Arctic Air to help us. Service technicians Jake and…read moreJonathan arrived the next morning (today) to inspect and evaluate our main floor air conditioning system. On this dreadfully hot day, these two nice guys opened and tested the outdoor unit and entered our sweltering attic to inspect the air handler. Their conclusion: our HVAC system is in good working order, so it is possible that yesterday's neighborhood power outage may have tripped OFF our outdoor AC unit or thermostat once power was restored. Jake encouraged us to call him directly if our AC unit shuts off again this week. We were quite impressed with the HVAC knowledge of these two young men. Great customer service! - Laura & Mark VanValkenburg, The Bluffs on the Waterway.

Jake and his assistant were on time and did a thorough job in going over my system. Call no one…read moreelse!