Now this is a company that you want to work with for your HVAC system !!!…read more You can read my other disaster dealings with ARS. Oscar and his tech are top notch.

Cut into our plumbing on the third floor last year without shutting off the water fully. Kept…read morecalling to speak with someone about this, was always told the plumbing manager would call but never did. Fast forward to this year we cancelled our preventative A/C maintenance with them because it prevented nothing. They keep going to properties after we cancel and start trying to backdate invoices date invoices to make it look like they were there before it was cancelled. Shady as it gets, steer clear

Highly recommend. From owner to scheduling to service excellent. Honest and thorough as well as…read moreefficient and affordable. We requested an inspection and service to our ac/heating system as well as duct cleaning. They did not disappoint. Praise the Lord for bringing this business to us.

Our HVAC wasn't working and blowing hot air. I had a wonderful experience with Darvel. He is…read morerespectful, polite and very knowledgeable in his field. After completing installing of the new HVAC Darvel cleaned the attic area and as well the garage. Rev. Shane made a visit to my home to make sure the new HVAC was up to his standards and professional install.

Patriot heating and cooling was great to work with. We had them check out our ac to get ready for…read morethe summer heat. We signed up for a maintenance plan which was really reasonable priced. They got us in pretty quick. Conner out technician was extremely polite and answered all our questions. I would definitely recommend them for your hvac work.

I had an emergency. He came first thing Saturday morning addressed my problem immediately and the…read moreprice was affordable definitely adding him(Alex) to my contact list.

Ray was our technician and he came the same day and fixed the air conditioner. I highly recommend…read morehim. He's very knowledgeable and experienced. He knew what the problem was right away. Honest, reasonable and reliable. Jan Myrtle Beach

I needed an entire AC unit replacement. I live on the West Coast, but my place is in Surfside…read more So, when I hire a service it's always a gamble whether they'll do a good job or not. Ray at Rising Tide communicated with me EVERY step of the way with pictures and updates by text. Even after the job was completed he still helped me out with small details I had questions about. Will recommend and use in the future.

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

I want to start by saying that our tech, Cayman, was fantastic. My star deduction was due to the…read morefact that in December we purchased a new AC unit + a 10 year parts and labor warranty and today in the system it was showing that it was only entered as a 1 year labor warranty - thank goodness I kept the original paperwork. Additionally, the issue we were having today was that our line is over 25ft so they should have put a compressor saver kit on when they put in the new AC (which on the paperwork says it's REQUIRED if line sets over 25ft) but they didn't, nor did they mention that we needed to. So now we're being told at our bi-yearly maintenance. Frustrating.

Service was quick as service location was very close but reason this company was called they were…read morecompany that installed system and it was felt price was somewhat high compare to job recently done on another property where service call was #30.00 less

We switched to Atlantic H&C several years on a friend's recommendation after a "repair" by another…read morefirm deemed unnecessary in retrospect. Since changing, we have been delighted by service from Steven Allen (we always request him) who checks our system 2x a year. He explains things well, does only what is required to keep it running in top form, is honest and accommodating & "goes the extra mile" eg changes high-ceiling lightbulbs & filters beyond the reach of our ladder.