1. Spectrum

0

Lumberton, NC

Cancel

Open app

Search

Services - Spectrum

Internet service providers

Television service providers

Spectrum Photos

You might also consider

Recommended Reviews - Spectrum

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of C T.
0
1
0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Spectrum

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

T-Mobile

T-Mobile

(1 review)

October 19, 2015 I went to T-Mobile strike #9355 @ 5093 Fayetteville rd. Lumberton NC 28358 to…read morePurchase WiFi service. When I got home was unable to get on the internet. Went back to T-Mobile within a few hours to inform them. I asked for my money back. Was refused, and was directed to call Customer Care. Customer Care kept me on hold, switch me back and forth. I was cut off, but I refused to give up. I kept calling, and Customer Care referred me back to the store, saying,"they will handle IT", call the store again and they did the same thing Customer Care solution was. I am a Senior Citizen, I informed the representative I was not computer literate. Apparently the same Sim Card I went in with is the same Sim card I left with, never a new card. I paid for service up to November 19, 2015, but CANNOT use it because iT was defected. So T-Mobile, WERE IS MY MONEY? Cannot afford to give away. The service was paid for in full. Give It Back. Don't Steal, don't rob from the customer, ME.

From the owner: Visit the T-Mobile store in Lumberton and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5063 Fayetteville Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Metro by T-Mobile

Metro by T-Mobile

(1 review)

1 STAR -- Metro by T-Mobile, Laurinburg & Lumberton, NC…read more Very disappointing customer service at these locations. Both stores need better employee training and better management oversight. Please take your time and ask questions before agreeing to anything. I'm especially concerned about an experience involving an 89-year-old customer. She wanted to use her own phone, but after discussing her options with the employee, she was told she would have to pay approximately $287 and was also told she needed a phone case and screen protector. The final transaction came to $464.70. She is 89 years old and does not know how to use her phone or email well. When she asked for a receipt, she was told to check her email instead of being provided a paper receipt. Customers should know exactly what they are paying for, which items are optional, and what their final total will be before completing a transaction. Elderly customers especially deserve patience, clear explanations, and respect. These stores need employees who are focused on helping customers and building the business through good service, not making customers feel like the only goal is getting money out of their pockets. Management should seriously look into the customer experience at both locations. Better training, better communication, and better management are needed. Ask questions. Confirm every charge. Get your receipt. Don't feel pressured to purchase anything you don't understand.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Spectrum - isps - Updated October 2026

Loading...
Loading...
Loading...