I called and left three messages last week. My eye was killing me and inflamed. It still is. It has…read morebeen over a week and they have not returned my calls. REALLY BAD CUSTOMER SERVICE. I DO NOT RECOMMEND THIS OFFICE IN LUMBERTON

My first visit to Carolina Eye Assoc, Lumberton, NC on 16 Dec 25. From reception desk, to…read moreTechnician conducting eye exam in absolutely professional manner and yet making me feel like I was her most important patient of the day. And onward to Dr. Faircloth for my eye follow up exam. I was concerned about a previous diagnosis of cataract in left eye. Dr. Faircloth totally put me at ease and stated it would be first priority addressed. Follow up appointment made. Dr Faircloth and his staff truly deserving of commendable praise for their professionalism and down to Earth caring attitude. I really appreciate their wonderful service. Rev Carson Locklear

Rip-off I have the highest tier vision insurance offered…read moreby VSP and they STILL found a way to charge me a copay. $39 for retinal imaging. I clearly stated if its not covered by my insurance, dont do it. Told me VSP requires it annually. LIE! I spoke with VSP and they DO NOT require it annually. The provider can charge based on their own in-house policy. Totally unnecessary. Instructions were to only provide eyeglasses exam They did a contact lens exam under the ruse it was a basic exam then charged me an additional $55 I went from having top tier vision insurance to still being stuck with a $90 bill. While checking out, clerk asked if I wanted to schedule my next year exam..I declined and told her I will not be back.

Fabulous customer service and very kind staff. Their location is super cute too! Definitely…read morerecommend!

I love going to Carolina Eye Associates in Raeford. My doctor Tom Inman, and his staff takes very…read moregood care of me every time I go for my eye exam. If I have questions or concerns they are always helpful and answer any questions I may ask when it comes to my eyes. When I had my cataract surgery Dr. French, in Pinehurst was my surgeon and he did an awesome job so I would tell anyone about them. My friend Ronnie just had his 1st cataract removed last Thursday here in the Rockinham, office and he is pleased with his results so I told him to just wait until he has his other cataract removed on the 23rd and he really will be pleased with his results. So in closing I will say if you have eye problems give Carolina Eye Associates a try. I love going to my appointments especaially since I get to go to Raeford for all of my treatments.Thanks again to Dr. Tom Inman.

Do not go to this eye clinic! Staff was rude and unprofessional throughout my entire visit…read more For example: 1. I got tossed from room to room for almost 3 hours. 2. The nurses and Doctors contradicted each other a lot which felt very unprofessional and I didn't know who to trust. 3. Nurses were on their phone while talking to me. 4. They let me use a "communal contact solution" which felt very unsanitary. 5. They gave me a. "elective" exam without informing to me of it leading to an unexpected fee. And when I asked why they didn't inform me of this they gave me serious attitude. Overall I am just very disappointed in this facility and will not be going back. Don't waste your time!

Dr. Windley is AWESOME!!!!!!!!! She is so very kind and compassionate with her patients. She is an…read moreexcellent optometrist. I have never been able to see 20/20 before even after eye surgery, but after my visit with her and my new glasses I can see better than I ever have before. Thank you Dr. Windley you have given me a new outlook on life!!!!!!!!!

The care is wonderful! The office staff leaves a lot to be desired. I've paid upwards of $4k in two…read moreseparate visits to have caps placed on my child's teeth. The second visit had to be rescheduled and I specifically asked what my insurance would cover. We were willing to wait two months if needed for the insurance to renew and to cover more for the procedure. I was assured that it was preauthorized and given the amount I was responsible for at the time of the visit..which was paid in full. I received a bill two months later that I still owed almost $1200. It took a couple of months to arrange making payments, in the interim I was told they would not see my child as a patient for even his routine cleaning that is 100% covered by insurance until I paid the bill in full. Ok fine. I'll find another dentist. Then Carrie from the St. Paul's office called me today and lets me know that even though I've started making payments, I would be turned over to a collection agency in 4 months if the remainder is not paid. Shame on me for not doing my due diligence and checking with my insurance company instead of just taking their word. But also I don't want to do business anyway with a profession that specializes in the care of folks that's more concerned with a buck. I understand businesses don't run for free..but given the amount of money I have personally come out of pocket with in two visits, looks like they'd entrust their patients a little more. So no, I would not recommend. Patient care obviously takes second place.

I am so glad that I switched to Village family dental. I live in Saint Pauls and have been driving…read moreall the way to Pembrook for my dentist appointments. When my dentist in Pembrook could not see me for two months I contacted Village family dental they took me in The next day so I like their service so much they are my new permanent Dentist. When you go in there you get friendly and fast service. Would highly recommend them to anybody. Leo

Best dentist I've ever been to and I have a fear of dentist. This man pulled 6 teeth at the same…read moretime and I NEVER FELT any pain. Not once and that includes the shots.

DISCRIMINATORY TOWARDS MINORITIES…read more Went to this guy years ago. He barely spoke. And was NOT polite. I asked Him some questions about my condition and He ignored me. It was clear He thought He was superior to me. After I left and had paid for X-rays. I decided Not to return. I requested my records be sent to another dentist. His office refused to send them, even though I had paid for them and they belong to me. Everytime I called or went there, they gave me the run around. I finally had to pay for new X-rays. He is NOT interested in saving your teeth. Just wants to pull them out. It's easier for Him. MINORITIES AVOID HIM LIKE THE PLAGUE! GET A CARING SKILLED DENTIST INSTEAD!

This is my first time in my entire life that I had my teeth removed without being put to sleep!! Dr…read moreD Walker is so amazing, and she was very understanding. She'll listen exactly what you want done, unlike what I had experience from the other Dental clinic. The technicians and the office staffs are totally great and very helpful. Thank you for letting me be your patient and I will definitely come back! Patty Oleary

I was on a trip to North Carolina and I needed to find a local dentist quickly for an emergency…read more Dr. Walker did a great job. She was friendly, professional, and clearly knew her science. Also, she's the only dentist I know who can do back handsprings!

Dr. Hendricks is the best. He has been treating all of the members of my family for years. We would…read morenever consider going to anyone else. Dr. Hendricks is highly educated and extremely professional. His office provides a wide range of services both medical and cosmetic. He has surrounded himself with an excellent staff that makes you feel very comfortable. Dr. Hendricks is in my opinion one of the finest Dermatologists in the nation. This man has even been Knighted my the royal family of the Netherlands. I am not even joking. A knight living and practicing medicine in Lumberton. I feel honored and grateful that I am a patient of Sir Andrews. Have you ever been treated by a knight, have you ever sought medical advise from a extremely knowledgeable pure professional? Well I have and his name is Dr. Hendricks. I thank God this man is in Lumberton.

I have had many procedures done at Southeastern Dermatology and every time I have been treated top…read morenotch! Ruby is both pleasant and professional and always makes sure to take the time to explain exactly what the process is as well as recovery! I will continue to visit Southeastern for my cosmetic needs. I even have family members going now too!