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    HSF Auto Brokers

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    5 years ago

    Used car shopping can be stressful. Florin at HSF made it easy and stress free. Definitely recommend him for a used car purchase.

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    5 years ago

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    Camelback Toyota

    Camelback Toyota

    (1.2k reviews)

    GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

    I've purchased many vehicles over the years and normally don't leave reviews, but this experience…read moredeserves to be shared. I've been trying to purchase a Tacoma from Camelback Toyota because I've had good experiences with the dealership in the past, including buying my Tundra there. My family has also purchased several other vehicles over the years, including Lexus models from other dealerships, so I'm very familiar with the car-buying process. Unfortunately, this experience has been extremely disappointing due to the way Mike, one of the managers, handled the situation. Initially, Ryan had quoted me $4,500 for a lift and tire package. Later, when I spoke with Mike, he changed the price to $4,875. When I asked why the price was different, he said it was because this was a different truck. I explained that the truck shouldn't matter because I was simply purchasing the same lift and tire package. I also asked whether I could keep my original tires if I purchased the package. Mike told me no and said the original tires had to stay unless I paid an additional $600. This confused me because when I purchased a lift and tires through the same dealership in the past, I was allowed to keep my original tires at no extra charge. I mentioned that I had already called other shops and found the same setup for about $1,000 less, but we were still considering doing the work at the dealership to help protect the truck's warranty. When I bought my Tundra, I was told that installing a lift outside the dealership could potentially affect warranty coverage, so we were trying to stay loyal to Camelback Toyota despite the higher price. Things became worse after I told the salesperson that I wanted to speak directly with Ryan again to better understand why the pricing and terms had suddenly changed. Shortly after that, Mike sent me what I felt was a very rude and unprofessional text message. In the text, he accused me of not taking "small steps" while claiming he was "going miles" for me. He repeatedly brought up the MSRP price of the truck and implied that I couldn't afford it. To be clear, I understood we were negotiating. The truck was listed around $55,000, and I was trying to get closer to $49,000. Ryan had previously mentioned he could potentially do around $52,200, so we were still working through numbers. Negotiation is normal in car buying, but the way Mike handled it was disrespectful and unnecessary. My wife had already left a review a few weeks ago because she also felt Mike was rude during an earlier interaction. We were actually ready to walk away at that point, but we decided to give the dealership another chance because of our previous positive experiences there and because we wanted to continue doing business with them. Unfortunately, this second experience only made things worse. What's most frustrating is the inconsistency between managers. One manager tells us one thing, while another changes the pricing and conditions completely. On top of that, I've tried asking to speak with the general manager so I can show the text messages, discuss the pricing discrepancies, and explain our concerns directly, but no one has provided me with contact information or helped escalate the issue. At the end of the day, buying a truck is a major purchase for our family. We simply wanted transparency, professionalism, and fair treatment. Instead, we were met with aggressive behavior, conflicting information, and disrespectful comments. Camelback Toyota has a large inventory and plenty of opportunities to earn loyal customers, which is why it's disappointing to see behavior like this from management. I truly hope the general manager sees this review, addresses the situation, and takes steps to improve how customers are treated moving forward.

    Carbana Auto Sales

    Carbana Auto Sales

    (2 reviews)

    I had a wonderful experience buying a car here. They made the purchase exciting, comfortable, and…read moreeasy. They were completely honest about the cars history and I felt an immediate feeling of trust when talking to them. I think it's incredibly important to have a trustworthy and friendly atmosphere when buying cars because it's such a big deal. I would highly recommend going to Carabana for an auto purchase!

    This review is for Car Banana as looking for a reliable used car for a few months. Car Banana had…read morean excellent selection of hand picked used cars that make great first cars or provide reliable transportation for commuters. I took to a Fiat 500 convertible but the prices other dealers were asking just didn't make sense. Shane had a car priced beyond fair as he would rather move vehicles in volume and make people happy vs. waste their time negotiating. He was easy to work with and went above and beyond to make sure everything was in order so I could fly in and drive back home safely to California. While I was there we went to lunch and I learned that everyone knows Shane. The restaurant owner had personally purchased 5 cars from him over the years for himself and his family. Relationships matter, so does word of mouth. Shane cares about this and it shows. If you are looking for a used car for yourself or your family or a first car go here. Also, Shane speaks Spanish and is respected by families and individuals who happen to prefer doing business in Spanish too. He finances too. First cars and reliable used transportation go here.

    Camelback Ford

    Camelback Ford

    (769 reviews)

    I bought my truck there today and the sales and finance staff were very friendly and helpful…read more I was very excited as I had not bought a truck new in many years and they shared in my joy

    I have never written a review before, but this dealership absolutely deserves one…read more I dropped off my 2023 Mustang on Thursday for a warranty issue. It is now Tuesday, and they have not even looked at the car. Not diagnosed. Not tested. Not touched. I called four times between Saturday and Tuesday. Every single time I was told "someone is looking at it and will call you right back." They never called back. Not once. That's not a mistake that's a pattern of lying to customers. On Monday, I physically went into the dealership because phone calls were clearly useless. I was told they would replace the EVAP purge valve and run an EVAP test. As of today, the car still hasn't moved. Zero work done. Meanwhile, I've spent more money on a rental car in six days than it would have cost to take this vehicle to a competent independent shop and fix the problem outright. The only difference? I made the mistake of trusting a Ford warranty. They are happy to sell you a warranty for $3k, $5k, or $10k, but once your car is in their possession, there is zero urgency, zero communication, and zero accountability. It genuinely feels like they think that because the repair is under warranty, your time doesn't matter. For anyone reading this: you can cancel your Ford warranty at any time and get your money back. I will be canceling mine immediately. This level of service is pathetic, and the way customers are treated is unacceptable. Avoid this service department unless you enjoy being ignored, lied to, and paying out of pocket for rentals while your car sits untouched.

    HSF Auto Brokers - car_dealers - Updated May 2026

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