OMG this business and all their staff are Amazing. I haven't written anything like what I'm about…read moreto say about a business, but these guys are Legit! They know their stuff. We had all kinds of problems and they had Sean dispatched the same day! We were grateful because he fixed the immediate issue and then explained what had to be done. I don't say this often but they did exactly as Sean said they would do! The new Panel is very nice compared to what we had which was original to our 1983 home. We have not had one issue since they left. I am very glad we found them. Everyone is great from Cindy who answered my husband's call to Sean who came out same day. All very professional but personalable. And the technician that came out the next day to do the major job was prompt, very polite and kept the job site to a minimum amount of disruption around the Panel and meter. THANK YOU SO MUCH to THE Local Electrician!

I called in the Morning and in the Afternoon Shaun was there. I just had a few breakers replace but…read morehe was very patient in answering all my questions. I have used the Local Electrician a total of 3 times now and their customer service is always consistent. Electric work seems never to be cheap, but their prices are comparable to other electricians I have used and they are not trying to over sell me. (Just as example another company was pressing me to replace more breakers than needed to be replaced)

After Harvey we had these folks come out and make sure the units had not been damaged as we failed…read moreto shut the units off when we evacuated. They come every 6 mos. to do a maintenance check up. Each service they arrive on time, they are courteous and consistent with the service person being the same on each occasion. Thus the CS is streamlined. Everybody knows you clean the AC coils in the Fall and the Spring. You buy the can of gunk, spray and wash. Oh wait, everyone knows to turn off breaker and the thermostat, right... that requires reading the instructions on the can. Not mentioning any names on who fails to read instructions. Guests are arriving the following day and they cannot all sleep in the wine chiller. Houston heat is serious, this company responded and resolved the issue with the breaker. Hats off Jason. Trip charge was the least of the stress. Crisis resolved.

PROS: - Polite people who tried to be helpful…read more CONS: - The quote could have been provided over the phone. - Didn't confirm requested work scope over the phone. - Requesting an $80 non-refundable deposit and then offering an unreasonable estimate soured my opinion of Air Express/McWilliams (~$1,300 offered vs ~$519 from a competitor). I requested a quote for home modifications to enable use of a portable backup generator: 1. Panel interlock switch. 2. A/C soft start kit to reduce the number of amps required to start. 3. Add a tee, valve, and quick connect to the natural gas line to allow the generator to run on gas. In order to get a quote, they said I needed to have somebody stop by. $80 charge to visit. I agreed and set up an appointment, with intention to accept their quote. They seemed like a high quality company to me. When the Air Express/McWilliams rep arrived, he provided a $1,300 quote for the soft start kit from beside his truck. He never even looked at the A/C. Compare this to ~$519 and ~$600 from two other service providers (Air Oracle was the cheapest). I said that this was far more expensive than other quotes, and asked why the price was so much higher. The rep simply mentioned that Air Express/McWilliams is a big company with high overhead. I'm willing to pay more for value, but if the only difference is company overhead, then my answer is "no". I went with Air Oracle instead to do the soft start kit install. It was an excellent experience from start to finish and I appreciated that they confirmed my generator will be able to start the A/C now. It was such a good experience that I will likely sign up for their annual maintenance package. Regarding the panel interlock switch, the Air Express/McWillams rep told me that they don't do electrical work. He mentioned that the dispatcher included something like this in the work request, but he wasn't sure exactly what I needed. This could have been a great time to call me prior to the appointment. While at my home, the rep kindly provided the contact info for an electrician. Instead, I went with a company called Lee Services. They will install next week. Their quoted price was competitive in comparison, and I have a lot of confidence that everything will be done to local code requirements. Finally, the Air Express/McWilliams rep said that changes to the gas line would require a second visit at additional cost. I declined and went with Tony's Plumbing. Excellent service; they went over the work and confirmed local requirements to have it done properly. They also confirmed that my line would be able to provide enough gas for the generator to run at the rated capacity. So really, Air Express/McWilliams set up an appointment without confirming they they understood my requested work scope. They also didn't tell me that they couldn't do all of the requested work prior to the appointment. After the visit I received an email asking for feedback on my visit. The email link sent me to a web page that offered to have someone contact me to make things right. I explained the situation on the web form and asked for my $80 back one week ago. No reply. I don't like to provide negative reviews, and am sure that Air Express/McWilliams would want to make things right by refunding my $80 deposit. Perhaps they need more time to get back to me. I'm hoping that all who read this take note to get as much information on the phone as possible so you're not surprised.

Danny was effective, responsive, and professional. He solved…read moremy issue promptly without doing unnecessary work. He also explained everything to me, which I liked, so I could understand what was wrong, and the options. Calling Danny literally saved me thousands, and saved my house from burning down in the process. I cannot recommend him highly enough - you will not regret hiring Danny!

Great company. Honest. Knowledgeable. Very experienced. Fair prices. Exceptional customer service…read more Zero BS. Dryer wasn't heating. Dryer repair tech diagnosed 90V coming from an outlet that should've been 220V. Thor Enterprises came out that same day and replaced the faulty breaker. Our house was built in 1978 and has the same breaker box. Danny said it was still in working order and didn't need to be replaced altogether. Most other companies would've wanted to switch the whole thing out for a bigger pay day. You can trust Thor Enterprises to do the job right. Highly recommend.

We had an unexpected need for $4,000 of electrical work so this did not make me very happy. There…read morewas good news. I found an excellent electrical company. A few things: 1. Mr. Sparky has an excellent process or system of dealing with customers. I got online completed a short needs analysis, push the button and within minutes I received a telephone call and we set up an appointment for the next day. When the job was complete gentleman called to check with my satisfaction. 2. I dealt with two electricians and a supervisor who is a master electrician. I was very pleased with their skill levels and especially with their customer relationship skills. 3. Their prices were competitive. They gave me a fixed cost thus taking the risk of unexpected loner ghourly charges out of the equation. 4. Their guarantees are impressive. However, one never knows about guarantees until one has to exercise a guarantee. Time will tell on this one. Except for the pain of paying out a lot of un-budgeted money, it has been a very pleasant experience.

I had them do 2 prior whole house surge protectors with no problem. Each of them had a 5-year…read morewarranty. My last installation, 5 years ago, was $850 today it's $1600. Five years later. In addition they tried to do a major upsale. I tried to get an estimate before they came and inspite of the fact that they had my history, they didn't. If I had known that it would be double the cost, I never would have used them again. I do not recommend them. I think that the latest rating of less than 4 stars is probably accurate. I am very disappointed and dissatisfied. So even with a senior discount I have a $1548 bill. When I asked why I wasn't given the full senior 20% discount, the answer is that the job was not big enough. Of course that was not in either the large or the small print. I do not recommend them at all. I think that you can get better service, more transparency and a better price elsewhere.

Great customer service. They responded quickly and were able to come out to my house to provide a…read morevery reasonable quote for a new breaker set up to run my kiln on. They completed the project the same day. They were super nice and knowledgeable.

Good customer service. The owner is very knowledgeable about his company. I will recommend this…read morecompany to anyone.

Installed our Generac generator and did an excellent job. Very good follow up and know what they…read moreare doing.

The team of Mason/Francisco/AJ/Joseph were the utmost professionals and did a fantastic job in…read moreinstalling the whole home generator. Tested all circuits in the house to make sure everything was working as it should in the event of a power outage. They worked quickly and Mason did a great job going over the features of the generator and made sure I didn't have any questions on how it worked before he left. He also let me know if I had questions about anything to reach out to the office and they would be glad to help. Super clean install that also included a subpanel in my garage that looks like it came with the home when originally built. Definitely recommend Patriot Electrical Services for any of your home electrical needs. Great job fellas!

We continue to have wonderful things to say about Texan Mechanical. Every time they come to service…read moreour AC and Heating systems we are always pleased. They do the work promptly and clean up after themselves. When I needed emergency service I called before hours and the owner answered herself and made certain service was done within a few hours as my drain pan was leaking down in my ceiling. They fixed the problem before any damage was done. I found out from the Service person that the owner was actually on vacation when she answered the call. I have recommended them to several people and everyone has been pleased. We have felt that they are fair with their pricing. We actually have an appointment this coming week. We had to reschedule due to health reasons and they were very kind to do so. When I rescheduled they even made certain to inquire how the person was doing who was ill...apparently they made note of it because a different person answered my call. Thank You Texan Mechanical...You treat us like family.

This is the most unprofessional company I've ever dealt with. They are horrible and will never…read morerespond. Please do not use them. They will tell you one thing and do another and then they will tell you a different price when they show up to do the work from when they quoted you. I will never ever use this company again I could not Recommend this company to anybody. Please stay away. If you do use them, please be forewarned that you will have many problems and it will be a headache if I could give zero stars I would. F$&K this place. They are horrible.

Turnkey Installation has provided peace of mind…read more Critical Power Solutions recently installed a 26kW Generac Generator for my Fort Bend County, TX home. I procrastinated in getting a generator because, after reading various reviews, I was concerned that they would require too much maintenance on my part. However, after Hurricane Beryl in 2024, I knew that with medical issues, we could not go through a lengthy power loss again. Thuan and Bill came out in response to my inquiry and assured me that they provided a turnkey installation as well as a maintenance package. They did not promise me an installation date but said they would get right on it, which they did. My electric and gas lines are on opposite sides of the house and it required major trenching. The yard was left in very good shape. It took weeks to get it installed and activated but the delay was not due to Critical Power Solutions but rather to the numerous permits and inspections needed. It's a long multi-step process but Thuan, Ethan and Chris kept me informed of progress at each step. It's a team that seems dedicated to customer service which is much appreciated. When it was finally activated, Chris did a detailed walk through showing me the location of various switches but the whole process is so automated that, with a full service contract, I may never need to do a thing. It runs a weekly test and has wifi built-in so status can be seen on an app with notifications if there are any issues. I feel secure and ready for major power outages now and highly recommend the team at Critical Power Solutions.

Critical Power Solutions: I am writing to discuss my…read moredisappointment and frustration regarding the Summer of 2024 generator installation. Initially, I appreciated the professionalism with the staff member, but after signing contract I encountered numerous issues: - Appointment scheduling was consistently problematic,with scheduled times missed and no follow up calls or text from team. -I proactively reached out consistently to reschedule or obtain updates. -The generator was delivered and installed which was challenging for team. It was unable to set up remote monitoring due to serial number issues, which took some time to resolved. I still cannot log on. -The generator would start but not shut off unexpectedly. - A technician visited for over four hours, during which the panel caught on fire, had to be replaced. I signed a contract for monitoring and service, though not charged, no one responded. - I contacted Thaun on 5/25/25 regarding maintenance service, he said he would schedule that week, I still have not heard from him. I went above and beyond to work with this company, but I would not recommend them. I now have to get another company to service my generator and hoping it was installed correctly so I will not have to pay to fix issues. Colleth

excellent job at reasonable price! He is knowledgeable and…read moreskillful in installing tesla charger

Appreciate how Misael took the time to answer my questions and address my concerns prior to the…read morevisit. He accommodated my renter's schedule and took care of the loose wiring and provided follow-up information, all at the visit. Recommend him and his work!