The basics: Classy hipster feel, ultra friendly boutique hotel close to everything.
The decor is fantastic, dark and warm with bright reds and oranges to pop against the mostly black walls. Black and white photos are everywhere - including the lobby, bathrooms, and the door to your room - and represent a wide variety of themes: eclectic, abstract, romantic, bygone-era-class and glamour, and more.
We made our reservation using a group rate (read: no experience with the place, but it was recommended and we received a 50% discount off the normal rate). The website looked cool and it seemed to fit our needs and wants (trendy, centralized, affordable). "Thank you, Miss Musing... your confirmation number is..."
I landed before my friend so I decided to go straight to the hotel and check us in. I took the train from the airport (a wonderfully scenic ride; highly recommended) and arrived at a station only a few minutes walk to the hotel. Perfect.
The check-in process was fast, easy, and the staff are fabulous. They were engaging, had their own personalities (none of that monotone-hotel-desk-lack-of-sparkle found at so many places) and, I found, a bit of a quick wit. I probably spent half my time at the desk just laughing and talking. The bell staff were both efficient and gentle with my bags, just as engaging and personable as the desk staff, and delivered me and my trappings to the room with a smile.
The room was small but ultimately comfortable and cozy, having the same dark decor, color pop theme as the rest of the hotel. Two queen beds (someone else said full? They were fairly sizable; I think they were queen) with a large bedside table and plenty of space between them. In fact, there was quite a lot of open floor space. The beds were placed on the outside of the room as much as possible: one just under a window and one as close as possible without hindering the doors to a freestanding wardrobe.
A good size desk space with an Aeron-style office chair and all the appropriate accouterments, full size dresser (wherein the mini bar is tucked away) topped by a large, flat screen TV, and an ottoman/bench (additional seating, if necessary) filled out the space.
The bathroom was extremely tiny, but workable. I am tall, generally speaking, at about 5'9". My friend is 6'4" in his stocking feet. Imagine a bathroom that, including the small tub/shower, is maybe - maybe - 36 square feet? Very well appointed, but very, very small.
Whether we needed cabs, our rental car from the valet, directions, or a recommendation on food or drink, the staff was always on point and ready to be of assistance. The personality stayed throughout the weekend; it wasn't just a welcome wagon gesture but a true, ongoing, friendly exchange with people who didn't just work there, but who love their hotel and their city and want to share it.
The beds were comfortable and inviting, very plush and cozy. The general area was quiet and lent itself to relaxing without a lot of city and traffic noise. Close to Pike Market, among other things, it seemed people liked to walk in that area as opposed to drive (something we rather enjoyed as well). The hustle and bustle wasn't a problem because it was seemingly nonexistent. Other than a protest rally the last morning we were there (not the hotel's fault), we seemed to sleep well and enjoy the chill vibe of the area very much.
The restaurant off the lobby, an asian-fusion themed sushi/tapas bar (to get its own review) is a great complement to the Hotel Max and we patronized it happily.
FYI: Wi-fi and valet parking are up-sells. They were included and/or discounted in our rate, so be sure to check the details when you book so you are aware ahead of time.
I had a great weekend and the Hotel Max was definitely one of the reasons. I am looking forward to visiting again. read more