I'm amazed at the store it Big. They have a great selection of clothes from men to women to…read morechildren. They have a lot of shoes and miscellaneous bedding, cosmetics, and miscellaneous. All this here are priced very well. But you need to know your prices before buying. But don't worry you can always return your items. Serving you can always ask any employee & they can help you. This place is very nice . Enjoy everyone!! Come a browse & find your special items at a discounted prices.Its always fun to shop around.

Very disappointed with my experience at Nordstrom Rack…read more I purchased a shirt for my daughter just two days ago, and when she tried it on at home, it didn't fit and was also extremely see-through. I went back to the store hoping to either return it or at least exchange it for something that would work. The cashier was actually very nice and tried to be helpful. She asked her manager about the return, but unfortunately, the manager was very blunt and came across as rude when explaining that because it was Labor Day weekend, they were not accepting returns for red tags. I understand that stores have policies, but not allowing a return or even an exchange on an item purchased just two days earlier because of a holiday-weekend policy doesn't make much sense to me. I would have appreciated a little more understanding and better customer service from management. I have always associated the Nordstrom name with good customer service, so this experience was especially disappointing. Unfortunately, I won't be returning to this Nordstrom Rack.

To be clear this is a 5 STAR RATING for ALEXIS ONLY! All the other girls who I interacted with were…read moreunfortunately VERY disappointing and not helpful at all. ALEXIS is the exception though! She is extremely customer service oriented and truly believes in going out of her way to help the customer. I actually did not physically step into this Windsor store. On the contrary, my whole experience was remote and was completed over the phone. Which more often than not you would expect a lower standard of service via the phone. I connected with Alexis one day as she so happened to pick up the phone and generously offered to help me locate the dresses I was specifically looking for for my bridesmaids. Funny, I had called the store the day before and was very disappointed by how I was assisted so I tried my luck again for the second time around. Alexis clearly asked how she can help, and explained the process of returns, purchases via the online store vs the storefront, and ALL the options possible for me to find the dresses and the multiple sizes I needed. Since they didn't have the sizes I was looking for at her store, she's helped me in locating which store had the inventory and she also helped me transfer one of the dresses to the New York location so it would be more accessible for my sister to try it on and purchase. After multiple phone calls and multiple follow ups and a few hiccups here and there, Alexis pulled through and got it all done for me. Her responsiveness, communication, transparency, urgency, kindness, and all the above was extremely impressive. Ensuring I got a wonderful and positive customer experience. Please promote Alexis and give her a raise NOW! She deserves it and is a huge reason for your customer satisfaction and retention. Thank you x100000 to Alexis she definitely saved the world for me and these bridesmaid dresses. She did so with patience, thoroughness, calmness, and a genuine desire to help and serve the customer base. For the other ladies who work there. I think you all need some additional training to become stronger at your customer service skills. First of all many of you answer the phone speaking in such a fast pace that the caller can barely understand their name nor how they were welcomed. On top of that they need some alternative vocabulary to use which is more professional. These girls need to be re-evaluated in their performance reviews because they clearly are just there for a paycheck and could care less to help customers. They have attitude and an unwillingness to provide accurate or sufficient information when asked a question. Feedback is a gift and I hope this goes to who can make the change. Thank you ALEXIS YOU ARE AMAZING!

I visited today 10/13/2026 at 3:30 Pm to take my baby sister homecoming dress shopping…read more Unfortunately, it was a very uncomfortable experience. When we asked if she could use a dressing room a young lady at the front said to go in one. Quickly, while attempting to shut the door, a man who apparently works at the store bum rushed my sister and told her he needed to count how many items she had. This was so inappropriate and made her deeply uncomfortable as she was already in the dressing room and he pushed the door back open. She is 17 and this was a grown man. Not only this, but I noticed later that we were the only group with a number on the changing room door. All the other rooms had someone in them and a friend or family member outside but no number. When I reached in to help my sister with her dress a staff member ran over and pretended to look at some clothes to watch me.. The other customers items weren't being counted and they weren't being watched the way my sister and I were. We just happen be two people of color. This made what was supposed to be a fun experience really frustrating and uncomfortable. I would absolutely never go back.

I love this place! The clothes are so soft feel like you are wearing pajamas to work. They are very…read morecomfortable rather you looking for clothes to wear and relax or just clothes for a night out. This is the place to shop. Reasonable prices and great staff. You won't be disappointed try them out !

I have several pieces from their warehouse sales and bought a beautiful white blouse at their…read moreoutlet store. I can never catch them open but they are worth checking back for-truly amazing clothes at amazing prices.

I've come in and out of this place a handful of times. Most days just browsing after a meal at the…read moreVeranda. This last visit was with the intent to shop. (after a meal of course!) 40% off plus an additional 15%? But why not!!! Staff was really nice helping me find certain outfits on display, the fitting room had an attendant and it moved along fairly quickly. I was happy to see such a variety and vast selection of items and sizes- for me at least. Service at checkout was friendly and she handled all my items with care. One thing to point out- the check out registeres are in the back. Parking can be a pain here. Find one and walk around. Want a coffee or beverage? Visit barnes and nobles next door. Adult beverages?- visit Yard House or Puesto nearby. I will definitely be back to shop here again.

What a great store it's got a designer feel when you walk in. I just was there for the first time…read moreand was greeted by Paula and Debra, the GM and the manager they were fantastic and extremely helpful very informative and professional. This store as with all the other banana stores focuses on quality and they have a great variety not to mention the prices are all incredibly good for the quality That you're getting. Have everything from casual to formal one stop shop for men and women.

We went right when it opened and they have a lot of variety! Lots of sales! The store is very clean…read moreand stocked! I didn't even know they have a sale section! The workers there were really helpful! They were really helpful in helping find my size! We went to go find ew work clothes and were able to find a lot of good clothes!

I work at the Walnut Creek H&M, so I usually do my shopping there, but if I am in the area, I'll…read morepop in this location and see what I can find. They have the usual stuff you find in other H&Ms. However, this one is smaller than the one I work at. The selection is small too compared to the one in Walnut Creek. They're priced about the same, at least that's how I see it. The staff member is friendly so I will give it that. I have yet to encounter a staff member who is rude and condescending. I found some cute stuff in there though, so I will give it that.

I brought in 6 pair of shorts WITH tags fully attached and asked if I could get store credit. Yes,…read moreI bought last year and pulled out my summer clothes... the shorts no longer fitted me. The manager showed me a size 10 pair of shorts (mine were all size 8) in white and said I can exchange for this item. I asked him, if you still carry the product and don't have any other colors, why can't I just get store credit... you still sell the product.! His answer was, this is what I have... and I told him what am I going to do with the other 5 pairs...? I took my shorts and left. More valuable in a tax write off than shopping here! Seriously, if the product is still in your store, why could I not just store credit? Terrible service! Will not return!

I visited today and was completely ignored. A white family entered and they were greeted. It was…read moreinsulting so I returned the merchandise I had in hand to the rack and walked out. Completely different service and product quality compared to the Banana Republic store down the way.

Good location with plenty of stock. Even during the week. The line is short during the weekdays,…read morebut realize as the weekends or towards the end of the week expect long line. Let's have as quick and check out was nice and fast. Ross at Ross

Only one review and one star. Why would anyone go here? Well, I went here today, with out checking…read moreyelp. I am on a quest to find some Bermuda shorts. Upon arrival we found a close parking spot in there private lot. That was a total win for me. I'm all about parking and if I have to parallel park then there is an issue. I can do it, but prefer not to. And I really struggle with it. I get the concept, but my execution isn't the best. You may think I'm an extremist, but if I question their parking situation I will call before my trip and ask if they have a parking lot. We were greeted upon entry into the store by a very peppy gentleman. I loved it. I don't expect it, but really appreciate it. We arrived today, Wednesday March 4th at around 6pm. The store was not packed. There were several shoppers milling around looking for this or that. There carts had items in it so they were real shoppers not just window shoppers. The patrons were friendly. While there someone was stocking shelves. They had so much good stuff, such as nice Easter dish towels, Peter Rabbit tea sets, hair assessories, a huge selection of men's socks, bath towels, and so much more. With all that goodness they didn't have the shorts I was looking for. They have 2 or 3 shorts in my size but they didn't have the length I was looking for. In addition they lack size 2 or 4, most shorts start at a size 6 and that's too large for me. My dad suggested I just get long pants and cut them down to shorts and that may be what I will need to do, but it's still early and the season and I'm not going to give up quite yet. My mom found a treasure. She is always in search of memory foam seat cushions for the dining room chairs. They like to play games and sit for awhile and want to be comfortable. My dad swears by COSTCO and said she should just get them there as they are more durable. And my mom swears that they don't have them at COSTCO and wanted to get the one she saw here. She won with her persistence and bought one. Dad still thinks it will were out in 4 weeks or less. I guess time will tell. I didn't look further in the clothing section as I'm on a budget and other then shorts I have enough clothing. I was temped though as I love clothing and a good deal. My dad was on the quest for blue athletic socks, but not those short ones that fit in your shoes, he want the crew ones. Sadly he didn't find any. They were mostly black and the wrong length. I did find some cool Scooby doo socks that I loved. I'm a big Scooby Doo fan. They had some St. Patrick's day pasta that I thought my girlfriend would love, but I wasn't sure if I'd see her before St. Paddy's day and out of date pasta is really a lame gift. I really wanted some of those spring dish towels, but we have so many, so so many that I recently pulled the old ones out and we still have a nice stack of new dishtowels. This isn't the best looking Ross that I've been to and it seemed a bit ghetto, it was just the feel for the store and the disarray of the clothing. The stuff selection was better displayed. I'd say it's a good store and would come back for the stuff section of the store.

I have been shopping this Ross for literally 11 years and on a regular basis. I have seen it go…read morethrough an evolution of sorts. There was a time that the customer service wasn't the greatest and other times when the inventory was pretty scarse, but it has now become one of the better Ross stores. The management, personnel, and inventory has been awesome. They get trucks almost daily. Since COVID, I have found brands such as Uggs, authentic sports jerseys with $110 tags attached for $14.99, Marc Jacobs, and Vince - to name only a few. I can honestly say that shopping at this Ross today is a totally different experience than years back. If you have given up shopping there, give it another try. There is only one thing that still irks me (and this is with all Ross stores that I have been to), when you return something (even if you have things in your cart that you are going to also buy), the people in the buying line get preferential treatment. I have seen people enter that line way after I entered the return line get checked out before I do. I recommend you train all cashiers to take returns and just have the one line. Take in the order that they get into line. Other than that, it is an awesome store with awesome people and merchandise.

We found quite a few interesting things at this Ross, and it was honestly pretty entertaining just…read morewalking around and seeing what was there. First of all, we almost got this fox-shaped dog bed because it was so cute, especially since our dog always reminds us of a fox. I also found this ridiculous but awesome flamingo-shaped lamp, and it completely caught my attention. It was so over the top in the best way. I would totally get it if the rest of our house were decorated a little more ridiculously, because it definitely deserves a space where it could really fit in and shine. Finally, I came across a kid's urinal with a target shaped like a green frog, and it was just as ridiculous as it sounds. Honestly, everything was ridiculously amazing and a very memorable find.

I went to JcPenney looking for a bathmat and towels. I felt like they had a good variety of colors…read moreand lots of things on sale. This is a very well stocked JcPenney. It was also well organized. I was inspired to write this review by the service provided by Waya (sp?) up stairs when checking out. She was thorough and had good suggestions. Her presentation of the number tracking system wasnt even intrusive. I hope that she is a permanently employee and not a seasonal hire. Other than painful holiday parking I will be back again.

This is a very busy mall. The hardest thing is to find parking once you find parking then there are…read morea good number of stores. There was also a good amount of sales and things were at a good price as well.

We went here took for specific tops for work and pants and we were able to find some cute clothes…read morefor decent price! We found lots of sales too! We found this cute beige jacket for sale for $39.99 and decided to get it because it matches with a lot of my outfits. I found some really cute baggy cargo jeans! Still a little long since I'm short, so I will have to hem them. Place is big and very spacious and organized! I was able to find a lot of my sizes in the clothes. Staff was really helpful, and helped us do the self check out since we bought a lot of clothes! I love Uniqlo because their quality clothing is really good! I will be coming back again soon!

A great store. This review is strictly for their return policy when you buy items online. You…read morecannot return the item to the store. I learned that you'd have to return them via mail (fed ex) which you have to pay for, it's $7 that comes out of your expected refund. You'll have to package it in a box and go to fed ex and it takes a week at least for them to receive it - it's in New Jersey. Then several more days for them to process the return (I'm at this stage right now with my online return) and a few more days to see my refund. What a HUGE hassle!!!!!!! I don't really shop here - I have done so once in the past (last year) in store during a sale for a down jacket which I have to this day and is one of my favorites, very lightweight and keeps me warm. Now I know better than to shop online - or be mindful of the exact size I need before ordering.