The only reason I am giving this place 1 star is because a star is required to write a review.
I had the worst experience here with the so-called manager on duty who was so wildly unprofessional, this person needs to be straight up fired on the spot.
I ordered a hot apple cider, no issues and nothing to write home about. While waiting, I watched the manager berate and bitch at two other workers who appeared to have come in to help but subsequently left because the manager kept talking loud shit about them. He seemed to be mad that they weren't doing his job for him. Once they left, He looked at all the drinks in queue, sighed, then chugged his own drink til it was empty. Then proceeded to make drinks that were ordered after mine even after seeing what it was. Then fiddled with the espresso machine out of frustration of not wanting to do his job.
Ignoring the fact that I was in a rush to get to work and not even mentioning it to the staff, I asked another barista what was going on with my cider. To my knowledge, I had no interaction with the manager, and I could only assume he was traumatized by apples somehow. He lackadaisically made the cider after spending a good 30 seconds tamping the same scoop of espresso, then he puts the cider on the counter and says "Here's that very important cider."
EXCUSE ME, I don't need your attitude! I asked for the manager, and he said he was the manager. I asked for the owner's information, and he said "no, you're 86'ed. don't ever come back here." OH HELL NO. I asked for his name, and he refused to give it to me until he saw I wouldn't leave without it. I didn't raise my voice or give you a hard time or insult anything about you, so I did not deserve this one bit.
How dare you be really shitty at the one job you have, then give customers a straight up attitude about it for asking about their drinks, spend all this time drinking coffee complaining fidgeting with the espresso machine talking all this shit instead of doing your one job, 86 a customer for asking for a manager, then refuse to give out your name cuz you just know you fucked it up. I am so serious, you shouldn't even be interacting with people.
Maybe the other baristas would have a shred of willingness to work with you if you were at all professional, respectful, mature, pleasant, nice, tolerable, in any sort of way. I am so serious, you need to get fired. Go back and learn how to be a polite person with some damn work ethic. If you don't get fired, please quit. Please do all of us a favor and quit. Please quit and get a job where you can ruin some other neighborhood's mornings.
It is so unfortunate that the resident gay coffee shop in town has this trainwreck working for it. Fire this asshole before you lose more business. Unless this is supposed to be like one of those themed diners where the waiters are rude and throw straws at you on purpose, but instead you get some hideous, unprofessional, overly sassy to the point of being a total asshole barista who takes 20 minutes to heat up apple juice for you.
I've been coming here for nearly a decade, and I'm going to keep coming in out of convenience and proximity and still hope this total prick gets axed as he undoubtedly should.
Who knew hot apple cider could be so involved. read more