I have been coming to Honolulu MedSpa for some time now and I have to say I love this place! I primarily come here for laser hair removal. If you are thinking about trying it out for the first time... look to their social media accounts for monthly specials. They often offer affordable packages such as buy two treatments get one free etc. I have seen many girls for treatments here including Sarah, Elaine and Jesse. All girls are very friendly and make the experience very comfortable. The facility is beautiful and seems kept up to medical grade standards in terms of cleanliness/sterility. When you check in for your appointment you are offered refreshments while you wait. I also like that the employees at the front desk are discreet and don't talk too loudly about your procedure in front of other clients in the room for your privacy. Definitely recommend Honolulu MedSpa to all who are interested in their services! read more

Poor business etiquette. Poor management. Poor all around. After going here for almost 2 years: My service provider "accidentally" injected one side of my face (crows feet area) with kybella instead of Botox and I've spent $4500 trying to fix it at a plastic surgeons office as my face deteriorates a little more every week. What a joke this place is! I called to meet with the owner in person and we made an appointment for 2 weeks out. A week before our appt he has someone from the Spa call me and essentially try to demean me, tell me there isn't anything they can do to help me and get out of the meeting I had scheduled with the owners my 5th attempt to resolve and 2nd time I'd been in to show them the horrifying results. Hate crimes? Human error? Poooooooor customer relations?! Desperate to succeed? Racist?? Not sure but they are not worthy of injecting anyone with anything! Be careful!! read more

I walked in to purchase Skinceutical Products. I knew what I wanted so it was easy. What I did not know was how wonderful and fabulous the service was. Shay was amazing. I asked her about a product and she was very knowledgeable. Although they did not have it, she offered to provide me a sample. So kind. She then asked if I yelped and I said yes. She said check in for 10% off. She provided me samples and even gave me a blanket. It's hard to find associates with warm personalities that know how to care for the customer and provide superior service. I am so thankful I came here. Thank you, Shay. You're one of a kind. I'll be back for sure! read more

Every now & then I have days where absolutely nothing goes right; today was one of them. My alarm didn't ring which made me late to my first class + my new phone started to run at a snail's pace. I spent 30 minutes trying to find a FedEx building & grew increasingly frustrated since Google's directions weren't helpful, so I bought a GPS app that refused to work. When I thought my day couldn't get any worse, it started to pour. As soon as I declared it a "BAD DAY!!!", I remembered the appointment I had for a complimentary facial. A few weeks ago I won a contest & the prize was an "Essential Facial" at the Honolulu MedSpa. If there was ever a day I needed to de-stress, this was definitely one of them. I know it sounds silly, but I was nervous about getting a facial because I have some unpleasant "horror" stories from beauty treatments (you can ask me about it) but after my first facial I'm in LOVE! When I stepped inside the treatment room, I was greeted by soft lighting & soothing music which made me forgot about my chaotic day. Josalynn, a truly talented esthetician with magical hands, helped ease my initial anxiety by informing me about what she was going to do next, educated me about my skin & informed me about various ways I could reach my skin's full potential. If its been awhile since you spoiled yourself or need an hour to de-stress, I highly suggest booking an appointment at the Honolulu MedSpa for any one of their services, especially their facials! This was the best thing I've experienced in a long time & I can't wait for my next facial! read more

A gem on Liliha Street, Honolulu MedSpa has been my go-to place for a variety of skincare and body services. The staff are very friendly and make you feel very comfortable leaving yourself in their care. Some of the services I've had done are chemical peels, AFT (my freckle zapper), laser hair removal, CoolScupting, and Botox. I have been coming here for years now and will continue to do so in the future. They will become your new happy place if they aren't already. read more

I love it here. I first came because I bought a groupon or some other online deal for laser hair removal. I previously received laser hair removal treatments at a plastic surgeon's office, which was very much a medical setting. I was much happier at Honolulu MedSpa because, although they perform many procedures that are more medical in nature, they still manage to keep it as spa-like as possible. So even though you're getting a sometimes uncomfortable procedure done, like laser hair removal or laser tattoo removal, you still feel pretty relaxed. The first time I went to Honolulu MedSpa, Martha, who I believe is the spa manager, performed my procedure. She is very pleasant, professional and meticulous, which is good when you're trying to zap every hair with a laser! I was very happy I chose Honolulu MedSpa over other laser hair removal places at that point. The next time I had my my hair removal procedure, Uliana was my esthetician. Uliana is so great - sweet and pleasant to deal with. She also is very meticulous in performing my procedures and is happy to tailor the treatment to your needs. Needless to say, I have purchased a variety of additional laser treatments from Honolulu MedSpa, including laser tattoo removal! Martha performed the procedure, and Uliana assisted. I have only had one treatment with the Picosure, but I see some noticeable fading. I can't wait for my next treatment on Saturday! It's worth mentioning that although the procedure is a bit painful, the calming, spa-like environment helps. Also, I appreciated that Martha gave me her personal cell number to contact her if there were any issues since they were closed the next day (Sunday). I didn't need to use it, but I appreciated the fact that she would make herself available if I had any concerns before Monday. read more

Staff and providers here are all amazing! The front desk staff are all so friendly and patient with answering questions and scheduling appointments. They make you feel comfortable right away which really sets a good tone for your whole appointment. The providers are all so knowledgable and you can tell that they really care about their patients. They work with you to find the best possible treatments and always try to get you the best deals. I've had several treatments with several different providers during this past year and they all are great! Treatments I've had are AFT, chemical peels, cool sculpting, microneedling with prp facial, hydra facials, and pixel treatments and they all have been fantastic! I'm definitely going to explore other treatments as everything so far has been worth it. I highly recommend HMS for anyone looking into amping up their skin care regimen. read more

Honolulu medspa blew me away! After getting botched filler at another facility on island I wrote off filler completely. 3 years later I came to Arlene after seeing how good a friends lips looked. The team took such good care of me and provided so many comfort measures and techniques to keep me as comfortable as they could. I could really tell they cared. Plus she really took her time making sure it was perfect ! Not to mention they gave me a discount for 2 services and an additional military discount. Price was great and service/technique were even better! Thank you so much for all that you do . read more

If I could go there every day, I would. I had the best Hydrafacial experience ever with Tiana at HMS. This isn't just a standard, check-all-the-boxes-and-show-you-the-door Hydrafacial. You get an awesome neck and shoulder massage, extractions, and a full line-up of luxury skin products applied to eek out every last benefit of the trademark treatment. Tiana truly went above and beyond to ensure it was relaxing, fun, and (most of all) effective, and I can't sing her praises enough. The front desk staff also take amazing care of you. My skin is dewy, plump, and clear, and I couldn't be happier. If you're thinking about scheduling an appointment, DO IT! read more

I had 7 treatments of the laser hair removal (full legs, underarms, Brazilian) and couldn't be happier with the results! All areas are smooth and stubble-free! No more dealing with shaving, skin irritations, or razor bumps. With that being said, it did come with some pitfalls. I went in every 6-8 weeks therefore the whole treatment took over a year, so it requires commitment and patience. Also, I think the description of "painless" is very misleading. Maybe I am more sensitive than others, but I thought it was painful, especially on the lower leg and Brazilian area. It did get better after the 4th or 5th treatment. Lastly, it is costly. I think I paid about $3k. Despite all of that, I still think it was totally worth it! read more

I scheduled a consult with Nurse Arlene for Botox and fillers. She was very informative and made sure I understood the process and the different types of fillers. She didn't try to up sell me anything or tell me what I should do, she just listened to what i was looking for and made an educated suggestion. She even helped me save some $$ !! We were even able to do the Botox before I left, and scheduled another appt for my fillers. She was so wonderful I can't wait to go back! Her assistant Tiffany was also very nice, and so was everyone at the front desk! thank you guys for a lovely experience read more

Love love love Honolulu MedSpa! I've gotten MANY treatments here. My favorite is the hydrofacial. It's very relaxing, cleansing, and hydrating. I've had three estheticians here, all of which were fabulous. Honolulu MedSpa is very clean (which is a big deal for me) and professional. The staff is super friendly & their customer service is incredible. Would highly recommend going to Honolulu MedSpa :) read more

I have been going to Honolulu MedSpa since Spring of 2020. I have gotten fabulous facials from Kanoe and beautiful Botox from Denise! I also use their Zo products. The next thing I'm going to be trying is laser hair removal! I'm super excited and love coming to the spa. Can't recommend enough read more

I had 5-6 sessions for laser hair removal on my arms and face and eventually stopped when it became clear that my hair was growing in thicker. I now have thick hair growing in areas that I previously had no hair. They never warned that laser hair removal can increase hair growth. Also, I had a different esthetician each time I went it, creating very little consistency and monitoring. Also each esthetician have the client to lay or sit in a different way, without asking the client's preference. I was often sitting or laying in an uncomfortable manner during the session. Honolulu MedSpa has very nice offices and good receptionists, but you pay a lot for it since their rates are high. read more

Seriously 2nd treatment for my skin! Love walking in and a nice aroma and nice staff! Lea is so fun and educational in caring for my skin! read more

Love this SPA! Professional and friendly staff, great services, and everything is so nice and clean! I've been doing laser hair removal for a while and I'm so pleased with the results! Highly recommend! read more

Perfect retreat to rejuvenate and energize! Being an aging man I like that Honolulu MedSpa can work their magic keeping my look youthful, energetic, and natural! read more

This is an **UPDATE** to a review I posted and also an answer to the med spa's response- which in my opinion comes across as very hasty as well as immature and unprofessional. A) They questioned if I had the correct spa. 150% YES, that IS where I went, I am not an idiot, thank you. B) They questioned my statement about Dr. Yeo being on site. I asked if there was a Md there on one of my visits and was told "no he is not here very often". My statement was also an information warning to others about medical spa's in general, but obviously Honolulu Med Spa didn't bother to read the review properly. (I will be checking their statement about Dr. Yeo being on site every day. I am also posting a SECOND PART to this review with research and links about Dr. Yeo as an MD and information about aesthetic nurse qualifications WITH LINKS that can be verified. This is for education purposes as you really don't want to give someone thousands of dollars to inject stuff into your face and it then go wrong and you can't do anything about it.. ) C) They said they don't allow providers who are "wet behind the ears" to treat "patients".. AGAIN they misread my review by saying I mentioned "untrained providers". Actually- the facialist WAS wet behind the ears. She couldn't answer basic skincare questions and seemed utterly checked out and disinterested. IMO- that is 100% wet behind the ears! For $140 I want RESULTS and a good experience, not a limp wristed teenager with a fancy face vacuum. RE: the aesthetic nurse, I said she had JUST been trained, as in less than a month when she treated me. Not "untrained" as Honolulu Med Spa stated in their response. Again, whoever read the review and responded- DID NOT BOTHER to read it thoroughly and respond appropriately. Quite representative of their service really. I KNOW the nurse had only just been trained in injectables when she drew lines on my face before she injected. The more experienced NP's and plastic surgeons I've seen before don't have to do this. Also I went to get a dermatology treatment at Kaiser Permanente and the provider took one look at my face and asked who did my lips. I told her and the KP lady said she had trained that nurse LAST MONTH), and that she had injected the lip filler too close to the surface of the lips and that's why it didn't look right. Of course this made me feel very anxious and upset. More fool me for not checking, normally I won't let anyone with less than 5-6 years clinical practice touch my face. Honolulu med Spa then challenged if it was them I went to a SECOND time, and said I should have brought it to their attention early on. Actuallllyyyy I wrote to the med spa AND sent photos directly after the KP appointment. I also said I was unhappy with the facial and reception said the owner would contact me and they never did... I can't be chasing people down constantly. They were very aware of the fact I wasn't happy as I asked for a refund of two treatments I'd pre paid for as I just did not want to go back there. This was in part due to the fact that when I went to the standard 2 week after treatment check up, the nurse claimed everything was going to be OK and massaged my lips to move the filler around, whilst trying to say that the white blister looking bit in the middle of my lips was what "everyone wanted these days"! rather than take responsibility that it may not have been done well. This is also when they refused to redo the botox that didn't take. The nurse also made me feel very uncomfortable, which was wierd after her acting nice, by asking me to wait in the treatment room after she had massaged the fillers and taken photos. She then returned with an aggressive and defensive attitude and demanded to know the name of the person who told me my lips were't done well. I felt like I was piggy in the middle of these two people at different facilities! The person who responded from the Med Spa also said that I had said "that my blisters were getting larger"..TOTALLY WRONG for literally the 4th time! It's so very irritating to have this person respond to my review and make it so obvious that they haven't even taken the time to read the review thoroughly and then just respond in such a slapdash fashion all the while basically questioning the authenticity of my review. They also said that it's easy to fix the Botox that didn't take. Oh yes OF COURSE its easy, IF I was willing to pay another $400 for the exact same treatment!!!! Which I wasn't!!! Every other place I've been to in my home town of London, UK and also another place in Honolulu redoes botox free of charge if the results aren't what they should be. H.M.S claim they would like to resolve this with me, unfortunately they had several chances to resolve at the time, and they made me feel uncomfortable and I totally lost trust in them. No chance that I was going to give them any more of my money after that experience. **PLEASE READ THE SECOND PART OF THIS UPDATE** check under Dr.yeo read more

I've been a patient of Honolulu Med spa since 2004 treating my face with laser hair removal at least 2-3 times a year as routine maintenance. Since I was a long time customer a discount was applied to my account. About two weeks ago I had an appointment with Kanoe, my norm esthetician. As I was about to lay on the table she went over areas of treatment and it's cost. It's always been $80 something dollars for each visit but for some reason they decided to bump up the price to almost $200 because as she put it they were changing procedure policies. Now I can understand if the prices bumped up a few dollars no problem but to double the cost, that doesn't make any sense. Clearly I was upset and disgusted with the offer. As we went over the procedure and cost she was not able to make an executive decision without consulting her manager first. After a couple of times going back n fourth I decided to get up and walk out. Hmmmm...what is a 100% of zero? Not only did they lose a customer but they also preferred to make zero production from me. Prior to my appointment I did not receive a callback from a phone message I left 1 week before. Not cool!!!!!!! I had to select 1 star just to post. They actually don't deserve any stars! That should have been done before I entered the treatment room. What a waste of my time and my day!!!!! Shay, In response to your response. No, I did not receive any call from your office since then. Please note I do have my call log on my phone that clearly shows "NO PHONE CALL" from your office. As I discussed at my appointment "HISTORY, NOTES THAT SHOULD HAVE BEEN TAKEN AT THE END OF EACH VISIT" will prove that I've always had the same procedure as well as the cost of each visit. Now, since 2004 I'VE ALWAYS HAD THE SAME TREATMENT. If it was ever an issue it should have been addressed earlier, NOT several years later. What should have happened was management should have addressed my concerns NOT YOUR TECH!. It's funny how it took this review for Honolulu Med Spa to address my concerns. What I should do is request a copy of my notes along with an itemized "services that was rendered," so I can upload a copy and let the public decide for themselves who is in the right or who is in the wrong? I don't handle the books nor billing, at the end of the day "History" has the last say. My review was simply my personal experience with you folks. Regardless what I had done, how often I came in and charges that occurred, is not my mistake, It's Honolulu Med Spa. We can go on and on with this, bottom line you guys are in the wrong. Let's be professional and admit to our faults, simple fix. Last note....I've worked for doctors who paid advertising to get better reviews and put them on the top of Google search including being "Hawaii's #1 doctor!" read more

Me and my friend were late to our appointment and kanoe was still able to take us in which was really appreciated! She is very professional and we are very happy with our results and can't wait to go back to finish our series. read more

Very knowledgeable staff. I appreciate the honesty and the nurse I saw Leilani, explained to me about why she suggested certain treatments in detail. No pressure to do something I didn't want and very professional. I saw nurse Arelene before and she was so professional and explained everything to me as well. Great experiences every time I have came in! read more

Had laser hair removal done here and after let's say, 10 sessions, I don't need to come back (but will still choose to for maintenance haha). Hair growth is super fine almost unnoticeable, I can't believe its magic :D. Their staff are so polite and knowledgeable and make sure you're COMFORTABLE and aware of the procedure. Their service is so much worth the price! read more

First time getting a facial at a spa and EVERYTHING was a 5-STAR service experience. Easy to find, convenient location and plenty of parking. Facilities are very clean and newly renovated. Shayla was so helpful when I called to make my appointment, the front desk ladies were so polite at check in/check out and the esthetician LEA was AMAZING. I got the HydraFacial ($150) my face hasn't felt this nice in years and I will be coming back to do many more treatments! read more

Disclaimer: I won a 4-D laser facelift from attending a yelp event. (I never win anything). But I did not pay for this treatment. Other things you should know: I don't regularly wear makeup. I put on moisturizer and sunscreen everyday and it's a miracle if my hair is down and stays down all day. Personal grooming is not something I spend a lot of time on. I'm of a certain age where you notice the crow's feet a little more and you pull your face back a little in the mirror and remember when you couldn't pull your face back 20 years ago. The treatment itself was interesting. I did a little research (YouTube and Google) and it seemed relatively harmless and with not much downtime (social or physical), which was all very true. My face was definitely red for a day or two, but I stayed moisturized and have been following my post care directions, and have been more attentive to sunscreen than I usually am. So, the lasers are real. They did one inside of my mouth (to inspire collagen growth or something). Ouch. Lasers inside the mouth hurt. The next three "rounds" consisted of a few different kinds/levels of lasers to do different things to my skin. None of it was awful but it wasn't relaxing like a facial. Janika, my new bestie was the best. She talked me through everything, told me what was going on and kept me at ease throughout the process. She even made me laugh when she was causing me pain and complimented me on my skin when I came in which was lovely of her. She is a true gem and made the whole thing easier. It's now been a few days since the treatment and I haven't noticed much of a change, but my skin is starting to peel (which it is supposed to do), so we shall see what things look like in the next few weeks. If I could afford this, I might do it a little more often. But for now I'm going to have to stick to winning free stuff. read more

The absolute best medspa I have ever been to! From setting up an appointment to the work they do it is wonderful! The staff have always been warm & friendly and very informative. Lisa is absolutely the best injector on the entire island! During my consultation she asked me my main concerns & we came up with a plan. She never tried to oversell or pressure me into anything. She was like let's start with a little Botox & a little filler and go from there. Lucky for me they were having a special too!! Oh & they offer military and first responder discounts! Fast forward to today.. I now have a defined chin & jaw line, amazing cheekbones and my forehead & eye area is so smooth!! I have gotten so many compliments & everyone says I look at least 15 years younger!!!! My only regret is that I didn't visit sooner. Years of wasting money on creams, lotions & anti-aging tools that never produced results. Sephora might go out of business now that I have discovered this medspa!!! :) read more

Nurse Leilani is the best! She's so sweet and will never over do your look. She knows exactly what she's doing and makes you look bomb!

From Botox to Cool Sculpting, Honolulu Medspa is definitely the place to go! I particularly want to highlight Ashley, who recently did my Cool Sculpting treatment. She was amazing! She gave me a thorough consult to make sure I had a lot of input with my treatments and that I felt comfortable with the plan. She was so nice and super knowledgeable. And my results... well, they are incredible! I can't recommend her enough. If you've been thinking about it, GO DO IT. You won't regret it. read more

Sarah Lockwood was amazing throughout the entire microneedle with PRP facial treatment. Very professional, detailed, and ensured I was comfortable the entire time. I love the results and it has only been 3 days. read more

Do not waste your money on Emsculpt!! I've had 2 services here: Juvederm XC filler in lips and Emsculpt so my review is an average for both. I bought the package of 4 Emsculpt treatments for my buttocks and my friend bought the package for abs. We both came out seeing absolutely no differences other than our bank account being $3000 lower. Big waste of money, don't let them talk you into it!! (0 stars) I received Juvederm filler injections from Courtney and she was very nice and good at her job. It did hurt like hell which I wasn't really expecting since they provided a dental block. I bruised a little for 5-7 days and my lips look good now except I don't think the 1 syringe was enough to make a difference. Will be going back for this. (4.5 stars) Overall Pros: Nice place, easy to find, free parking in front Staff is friendly Military discount offered Saturday appointments Overall Cons: Staff will oversell some of their services (such as Emsculpt) read more

This place is fantastic. It has the atmosphere and comfort of a spa with the assurance of medically informed staff. There is a blend of aestheticians, nurses, and professional administrators led by a physician. Everyone is warm and welcoming. I feel so very pampered each time I visit for a service. Check this place out! read more

Leilani and staff are always nice and working with a smile. They always make sure you are comfortable and answers any concerns you have.

Telephone ettiquette for appointments: 5 stars (kind). Location: 5 stars (Honolulu, ample & free parking). Interior: 5 stars (Modern, elegant). Hospitality: 5 stars (Eye contact, smiling). Service: 5 stars (Quick, skilled). Price: 5 stars (Received a discount as a new patient). read more

So, back in November 2018 I decided to attend their anniversary celebration and bought Botox and filler on the nurses Arlene suggestion. Afterwards, I made my appointment and Arlene was my aesthetics nurse. It was the worst appointment ever. She was very rough and she over cleaned my face with alcohol swabs, she even got some of the stuff up my nose. I Have been to many different places in Virginia, California and Texas and never received such a treatment. I looked at my face after the Botox and filler she recommended since she said the one I bought wouldn't due. While at home I had to massage area around mouth due to her leaving lumps and not massaging it in. I waited and checked for differences in between eyes and mouth. In between eyes looked the same and one side of mouth looked worse then other side. I was supposed to go back for a checkup, but didn't trust her treatment of my face. Update: 8 Feb 2019, I finally just had another appointment from Courtney, she appeared knowledgeable and awaiting to see if any changes occur. I was hoping this would begin a new experience, but not sure. The one thing I did notice was that when I asked Courtney about my scowl line in between my eyes and fixing it, she stated: we can soften the effect with Botox in different parts of my forehead. She also said, but I'm not a magician. Funny, I have never in my entire time of going to an aesthetic business have I ever heard anyone say anything along those lines. I'm not asking you to be a magician just suggestions or solutions on how to soften area so it's not too pronounced. All other places I've been to, are personable and listen to you and I have never had any issues. This is the first time, and if I didn't have fillers and Botox I bought prior, I would never go back. Thinking about it, I never went back to my other aesthetics personnel due to being dissatisfied, I was always happy with the results. This will be the first time and still wondering if it's worth going back. read more

I was looking for a place to get laser hair removal and am so happy I found Medspa. They do a consultation over the phone and discuss what to do to prep for your appointment, when you get there you call and check in on the phone and someone will come get you from your car. Once we went in it was friendly and clean! I can honestly say the treatment did not hurt at all to my surprise. It was quick and easy. Also, if you go in December they are having a a special buy two get one free! read more

My first two laser treatments were great with honolulu medspa. But I called last week and made an appointment for today. I drove 20 minutes to the Medspa only to find out that my appointment was cancelled by one of the employees and filled AFTER I got a confirmation text and responded to confirm my appointment. Hoping my next appointment doesn't get cancelled as well. read more

My first experience on 2/8/20 was just wonderful.... a little nervous but I got through like a champ.... Thank you Sarah can't wait for my next session with you... read more

FYI: there's difference between bikini and removing all hair down there, which is what they term "extended bikini" and that is not covered by the deals that you buy. POSITIVES: + Keiko, one of their esthetician's, is wonderful. Professional, makes you feel comfortable, but it able to make you laugh too (this can be awkward when you're baring your all down there right?) + Front desk service was really helpful in helping me figure out my financial fiasco with paying for my service that day + Ample parking + Appears neat and clean NEGATIVES: - the prices are ridiculous. they're special promotion of having $600 for 6 sessions of extended bikini (which is what they consider 60% off normal price) is more than a normal non-discounted laser hair removal with a cool tip machine in the mainland (runs about $400)...but everything's more expensive in Hawaii right? I just dont like how they made like it normally costs $1200. read more

Christina is "hands down" one of the best estheticians I have ever met. She is meticulous, gentle, and extremely knowledgeable. She's got years of experience, and it shows in her personalized approach to skincare treatment. I've only recently been going to her, but I would highly recommend her without any reservations to anyone looking for a highly qualified, honest, caring, and committed esthetician. read more

Valerie Gomes is not only very good at her craft, but she actually cares about the patient! I received treatment from her last week, and today I received an email asking how I was doing. It touched me that she personally checked in on me. Patient care at its best! read more

Please see my review below for my detailed experience with laser hair removal. I just wanted to add: It's now been several months since I had my last treatment for underarm hair removal, and I can say that the results are still great! I no longer have to worry about shaving daily, or even after a few days or longer! The great part is, even though the hair will slowly/eventually grow back, it's noticeably thinner than it was before. So much so, that even WITH a couple millimeters growth, from far away it is NOT noticeable that hair is even present! So sometimes I won't feel like I NEED to shave even IF there is some hair growth! :D read more