Extremely disappointed with order and Customer Service. Placed an order on 12/2. Order was 'shipped on 12/7' not really, Label Created is all - but 1/2 my order was cancelled with a note at bottom of e-invoice stating 'out of stock'. I was not notified prior to shipping - they just cancelled it. I went online to check status of item, I COULD STILL ORDER IT - and it doesn't state out of stock. I spent 45 min waiting on phone - one for 30 min and then 15 min - and the only answer is 'our inventory and online information don't really sync, it's not up to date. Yeah, you could order again, but we'd just cancel the order when it came time to process and ship'. WOW, great service. This was a Christmas gift. NEVER AGAIN will I order from Honolua Surf. read more