The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

I wouldn't say the staff is very knowledgeable about what they sell. I've been here a few times…read morewith my sibling to shop for hiking, snowboarding, and rock wall climbing gear/items, and during each visit, the staff wasn't sure whether they carried the items we were asking about. They usually direct us to a general area where the item might be located, but don't offer much more guidance than that. More often than not, we end up leaving empty-handed and ordering the items online, which we probably should have done in the first place...but we wanted to check them out in-store before buying. Strangely enough, it's also always extremely busy whenever I visit. That means long lines and chaotic parking situations... I've even seen a few near-accidents in the lot. Overall, I wouldn't really recommend, but here I am back again.

There was a hole in one of my shoes, and it got pretty bad that I needed to get a new pair. I get…read moreemails from Big 5 daily, but never really see anything of interest. That is, until the 4th of July when they emailed coupons for $5 off a purchase of $10+. Since shoes are obviously more than $10, I knew I had to go during the holiday to take advantage of that deal, which was good for that day only. I actually stopped by the traffic circle location in Long Beach first, but they didn't have the shoes that I wanted. Rather than choosing a different pair, I went to this location on the southwest corner of 183rd and Gridley. Though not technically a part of Los Cerritos Center, it's close enough that if you park your car on the east side of the mall, you can simply walk to Big 5, which doesn't have many parking spots directly in front. The store is pretty spacious and should cater to just about any athlete for any sport. Since it was summer, most of the sporting goods were swimming related, but I was here for the shoes, which were all the way in the back of the store. Not only did they have the shoe that I was looking for, but they had it in my size too! There was just one box left, and it was all mine! Well, except the lid was badly deformed. One of the employees walked to the back to offer assistance, and then I asked him if I could get a new shoebox for the shoes that I wanted. He mentioned that for the brand, they don't have that many shoeboxes, and they usually get deformed anyways. However, he did give me permission to switch the lids with another box, and so that's what I did. He also directed me to where the seats were so I could try on the shoes before purchasing. The shoes did fit, but I noticed inside each shoe, there was just a cardboard insert used to retain the shape of the shoe before purchase. There wasn't any crumpled paper inside that I've seen inside other shoes, but oh well. Not a dealbreaker for me. The employee did come by again to ask if the shoes fit, to which I answered affirmatively. Though he was kind of hard to understand, I do appreciate how he was there to offer help when needed. Checkout was a breeze. The cashier scanned the shoebox and then my coupon before completing my transaction and wishing me a good 4th of July. Good visit overall. If they didn't have my shoe size, who knows if they would have had one in the back? The two employees I mentioned in this review were the only two I saw working that afternoon, and if that's the norm here, I can't imagine how they would be able to handle a full house. Even though the Lakewood location is closer to me, I would definitely be willing to make the farther drive next time I need a new pair of shoes.

Just came back from a visit to Big 5 and all the female staff were extremely rude and didn't seem…read moreto want to help our program out. I get getting too many people early in the morning could be overwhelming but I don't think we were being too chaotic just asking questions regarding our equipment.

Just moved to Bellflower,usually take the drive over to savon tackle in SfSprings.Saw this place…read morewent in and havnt gone anywhere else since!! Moe is easy to talk to and answers all questions.No attitude like some places, had a few reels serviced and spooled. Good prices and great service..Cant ask for anything else!!

Moe did a fantastic job servicing my reels. He was fast, good quality workmanship, and fairly…read morepriced.

Great customer service and I just got my tennis racket strings done for 35 dollars!…read more Would come back again.

My son is in this tennis shop at least 3-4 times a month getting his strings and grips replaced…read more Price is fair and fast service. They will restring your racquet sometimes same day but always next day. Friendly service too.

Highly recommend coming here for your paintball needs and they took very good care of me and gave…read moreme their best recommendation for a beginner in the game I will definitely come back! Ps:Huge selection in gear and guns if your looking for an upgrade or getting into the sport this is the place you must come to you wont be disappointed

Great customer service, nothing but good vibes, picked up the new method shocker era for my son.read more

I would just like to give a special shoutout to the worker on the floor, Peter, who helped me find…read moreeverything I needed during my visit! Some items weren't in the section he was in but he was determined to make sure I had everything I was looking for! Thanks Peter!

Service was bad, with employee named gabbryal. I'm returning an item I bought online with a…read moreMastercard gift card, and mentioned that I'd be able to only get store credit I was confused and asked if that was policy because I've bought a returned before with the Mastercard gift card. And was super rude with her response. Was able to get my refund back in cash. But definitely didn't have a pleasant experience especially cause I wasn't rude what so ever.

If you have anyone in your life that loves fishing or yourself loves fishing, this is the place to…read morego. They have a great stock of fishing related items. I came here a couple days before Christmas to pick out a few things to add as gifts and a couple extra items for stocking stuffers. The staff was friendly and knowledgeable. This is one of the better tackle shops I've been too.

Great selection of everything related to fishing…read more Great customer service by people who actually fish! Support your local business

employees here are not very friendly... if there's no seating to try on shoes, please refrain from…read moreyelling at customers to not sit on what looks like an empty bench, but is the bottom step of the display. customer service could use a lot of work.

How is it possible to not attend a customer when the store is literally empty and there's five…read moreemployees all in the cash register. I went up to the cashier and asked her if they had my size she proceeded to tell me okay, give me a min I'll check. 10 minutes go by there's no one at the store and the other employees are just there looking clueless! I go to the same person mind you she hasn't moved from the cash register and tells me I'll get to you in a bit. I told her forget it and left.

Let me preface this by saying I love Lululemon leggings. I used to wonder what the hype was about…read moreuntil I caved and bought a very expensive pair and NoMG, they are great, high quality performance leggings. That being said, the young salespeople at this location are so incredibly rude. I just purchased an item there and prior to checking out I asked a question about an item and the young lady at the register looked at me so condescendingly and gave me aggressive one word responses. If I didn't drink the Kool-Aid and love the product so much I would never go back based on horrible service alone. Ugh. Service alone is 1 star, bumped up to 2 for the amazeballs leggings.

So-so service ... could be that I am chubby and older…read morebecause they certainly are constantly asking to help my skinny daughters! Lol! All good, I don't buy clothes here but I do purchase for my kids and husband. Clothes are cute, my girls always find something they want. I never do, I get overheated in the clothes they have. There are good clearance items but never sales.. i have never seen a sale sign, they are trying to sell sports logo stuff, hopefully that helps them but as for me... not impressed with the staff. Thanks reading!

We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a…read morestrip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.

Came here to get fishing gear, came out with more than I expected lol. Alani was great customer…read moreservice. Everyone here is super helpful. Keep it up