The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

I wouldn't say the staff is very knowledgeable about what they sell. I've been here a few times…read morewith my sibling to shop for hiking, snowboarding, and rock wall climbing gear/items, and during each visit, the staff wasn't sure whether they carried the items we were asking about. They usually direct us to a general area where the item might be located, but don't offer much more guidance than that. More often than not, we end up leaving empty-handed and ordering the items online, which we probably should have done in the first place...but we wanted to check them out in-store before buying. Strangely enough, it's also always extremely busy whenever I visit. That means long lines and chaotic parking situations... I've even seen a few near-accidents in the lot. Overall, I wouldn't really recommend, but here I am back again.

We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a…read morestrip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.

Came here to get fishing gear, came out with more than I expected lol. Alani was great customer…read moreservice. Everyone here is super helpful. Keep it up

Great Place Awesome Stuff…read moreWonderful people Very kind and I found what I needed Of course I will come back again

Best store ever. Wide selection in both cars and soccer. Atmosphere and customer service is unlike…read moreany other at both stores. Their prices on new cars especially in 1:64 are insanely low. Services on jerseys for names/numbers/badges/patches are always worthwhile and I can always rely on this store to carry what I need in everything soccer.

today I went to purchase and item at big 5 cashier Liliana was very rude verbally. customer service…read morewas horrible and when asked to manager she even talked back and rolled her eyes very sad experience and disappointe. I been a customer for over 15years and never did a cashier deny help when asked at this store

We went to this store in Downey and the cashier named Kaylyn has NO personality at all, won't even…read moresmile or friendly. There is one guy but I forgot his name , he has red hair and one of the nice guys you will ever meet, and helpful as well. The girl at the cashier needs to get some training and get rid of her because of her attitude..

This store has it all with great costumer service everyone was very helpful and very mindful with…read moremy entire selection of hats I purchased Saturday afternoon. I had a mindset that I was only going to buy one but I walked out with four plus a DODGER JACKET . Just what to say thank you to the all staff members they were very friendly. YOUR NEW CUSTOMER GABINO BARRERA FROM COLORADO

This place is amazing. Solid prices and deals on Lakers and Dodgers gear. Definitely great service.read more

This is a hidden little gem that supplies all your fishing needs from fishing lures to bait, pools,…read morenets etc. you can also purchase your fishing license at this location. The customer service was excellent and the prices are very reasonable. Going forward this will be my new spot for picking up fishing equipment. I would definitely recommend this business to my friends. Thank you.

Very good prices to find a good fishing pole and do very great job repairs highly recommended for…read moreanyone wants to make a quick stop by to go fishing

This location is kinda small compared to the other big 5s but this one is in my city. They have…read moresome stuff not too many items of clothing, mostly sports stuff like equipment, shoes stuff like that as for clothing. It's a very limited selection not that many brands to choose from..

Nice and friendly staff. Sell everything for a great price. Bought 80% of my home gym from hereread more

I needed a work out bench badly and Sandy hooked it up with a fair price while others are price…read moregouging(Covid-19). Honest and great customer service!

Staff was very helpful from my initial contact, I called them to check in they had a jersey in…read morestock they confirmed they did once I got there it was waiting up front for me the gentleman suggested I try on everything fit well I made a purchase. Parking is very convenient, right up front.

Horrible experience Placed on order on line , got…read moreconfirmation and order never arrived. Called talked to customer service. She said. The order was on hold because of fraud. And I said then why did you take my money . And plus never sent me Email saying there was fraud. Canceled my 330.00 order. And they were like nothing . All the inconvenience. No sorry nothing . Horrible lady on the phone . Both times rude

SOCCER HEAVEN!!! best customer service over the phone and in store. everyone there is nice and…read morehelpful. they went out of their way looking for sizes at other locations and warehouses. Did some major damage here buying my hubs all his LAFC gear! and will be coming back for my daughters Soccer AYSO gears. we also got names and jersey numbers printed here. family business place and everyone is really helpful and nice. this will be our go to spot from now on. and the store is REALLY nice looking too.

The store has a decent selection of soccer gear and cleats, but the customer service is seriously…read morelacking. The owners, who run the show, are not friendly or helpful at all. Questions about sizing or recommendations were met with impatience or barely any response. Shopping here feels rushed and unwelcoming, which is disappointing when you're excited about gear. If you want a friendly, helpful experience, this is not the place. You might get the shoes you need, but don't expect a smile or guidance. The prices of items is the same as anywhere else you would expect to pay. They often have some On Sale items, but the sizes are limited.