Utterly Unreliable
Booked a technician to evaluate our wireless system and tell us what to buy/install in order to boost the Wi-Fi and have our home computers, TVs, etc work better together. Paid the $35 evaluation fee, and they came out on January 9th to examine all of our equipment. They were very thorough, and said they had a number of ideas to improve the "whole house" performance. Waited 2 weeks for the written report / recommendation. Never got it. When I followed up it was "Oh yes, we're working on it". Went back in personally - another apology. "Will have it next week." It has now been 6 weeks - and still no report. What was the point of them spending an hour looking at everything? To case the house? What a complete waste of my time and money! read more