Our Subzero refrigerator/freezer (which is 25 years old) had a warning light for and was not…read moremaintaining adequate temperature in either the refrigerator or the freezer. The technician came out, promptly diagnosed the problem as a faulty fan, and was able to replace the fan with the parts on his truck. The whole process was very efficient and professional. Let me add that I had called Subzero and gotten two references, the first who did not work in my service area (McLean) and the second who got poor reports on Washington Consumer Checkbook. Fortunately, the first suggested that I contact Expert Appliance Services.

Fast and thorough. Was able to replace my water intake valve to get my fridge water working againread more

The true test of a reliable provider is when something goes wrong. We had what turned out to be a…read moreminor problem with the repair and APPRO was very responsive in getting it straightened out. The key takeaway: you can count on these guys.

Awful. Scheduled an appointment for 8 to 10. Responded to text confirming address. Called at 11 am…read moreon the day of the appointment. Stated I would get a call back. They did and told me there was a mix up and they would be here at 1. The technician came but seemed annoyed. He checked the outlet, said it was good. Took the top off the dryer and stated the motherboard was dead. I explained the board was brand new. He didn't test it just stated it was bad. He then just kept repeating the board was bad. No offer of ordering the part- nothing. I paid 90 dollars, they arrived 3 hours late for 10 minutes to say the motherboard is dead. The other issue was I could not understand him due to his accent. I don't care about culture or enthtics . Just do the job. He stated he did not know why I was upset. Three hours late, acting annoyed and 10 minute for 90 dollars and difficult accent. I will never contact them again.

I am very happy to recommend Atlant Appliance Repair (Erik A)! Over the past month I hired Erik…read moretwice: once to diagnose my Dacor oven and once to fix a Sub-Zero refrigerator leak. In both cases, Erik was quick to respond and easy to schedule the appointment. In case of the oven, no repair was required but Erik provided excellent recommendations we are very happy with. In the case of the fridge, Erik was able to quickly repair the leak. The cost in both cases has been more than reasonable. We will definitely rely on Atlant Appliance Repair in the future. Thank you, Erik!

Our GE washer started showing an H2O Supply error, so I called Atlant Appliance Repair. They…read moreresponded quickly and were able to come out the same day. The technician was knowledgeable, thorough, and took great care while working on the washer. He quickly found the issue, explained everything clearly, and made sure it was fully resolved before leaving. I really appreciate the prompt service and professionalism. It's not always easy to find reliable repair companies, so I was grateful for such a positive experience. Highly recommend Atlant Appliance Repair!

Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Vlad and his colleague were professional and friendly. They wanted to make sure that they could get…read moreour Thermador fixed instead of having to buy a brand new one. Even though it took multiple visits, they eventually got it to work. We appreciate their dedication to get our fridge fixed. They always cleaned up after they left and constantly communicated when they would show up and if they were going to be late.

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

Excellent customer service. Timely arrival and accurate price quoting. Mohammed was a pleasure to…read morework with and we are very happy with the parts replacement he made to our dryer to fix the load squeak.

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

Jerry responded promptly and worked with me to find the most affordable and efficient solution for…read moreboth my oven and fridge repair. Will definitely use again.

Diagnosed our dryer issue based on my description as needing one part for sure and possibly…read moreanother. Providing pricing (reasonable) for each and a service estimate. Showed up on time and made repairs only needing the first, less-expensive part. Work was great and pricing very fair. Will definitely use them in the future!

Paul has been our appliance go to guy for years. He is always responsive and fair. Almost always…read morehas the needed parts with him and lets me know whether to fix or replace. Highly recommend!

Paul Mills always does a great job and does not overcharge. I have recommended him to friends and…read moreneighbors who are also repeat customers.

My dryer had not been working for almost 2 weeks and after terrible experiences with other…read moreappliance services, I was referred to Clean Appliances Repair who gracefully made a same-day appointment to fix my dryer. He was efficient, friendly, and educated me on problem-solving. The next time an issue may arise. He fixed my dryer within the hour with fair pricing. I will definitely be using him again.

Responded to my inquiry very promptly and was able to come out soon to inspect a broken fridge. Was…read moreable to tell me what was wrong (broken compressor) and recommended various courses of action. Highly recommend!