We had a horrible experience with your company. Two men came to our home, tried to tell my husband…read morewho was handling the cleaning of our dryer vent only, that they were there to do all the ducts for 200.00. I was quoted 69.00 from Paulette through a text (see below screen shot). They told my husband 80.00, he wrote a check to them for 80.00. My husband had them fill in the payee information which is (see below copy of the check). We were not happy with our experience at all. I put a stop payment on the check, as this seemed like a scam as they didn't do anywhere near a complete job of cleaning only the dryer vent. When I read the reviews and the company profile, I thought it was a great, respectful, mom and pop company that would do a wonderful job and so we gave Duct Masters a try. They did not do as Paulette indicated that they would do, an inspection of the scope of work and then we could decide at no cost if we wanted them to continue to do the work. They were rude, not prepared and did not clean the dryer vent as it should've been done, only about 15% was cleaned. They also did not clean up after themselves before they left.

No time like the present to get those ducts cleaned. And boy were we glad that we called Duct…read moreMaster's. Recommended by a few folks along with the incredible reviews on Yelp, they were our first and only call. I called Duct Masters late in the afternoon on Friday and had the luxury of speaking to the owner, Roger who is an absolute gem. Since moving into a new house and undergoing endless renovations we had to hold off on cleaning the ducts and now that our son is coming any moment now we had to get the ducts cleaned before we can bring him home. I had never called for such a service before, and had no idea what to expect but after calling and hearing about how passionate he was about his business, and how him and his son tackle all their jobs together it's more of an honor for us to hire them. Today we had Jeremiah and Dylan (another father son duo that has been working for Roger & Chad for the past few years). They came in and walked space and got right to work. They were so mindful and clean about everything they did. They tackled each room and were in and out without a trace. We were able to pay with a card at the end, they also accept checks! The price we were quoted was what we were charged and they made the process so seamless. It was great to see our neighbors want to work with them too! Nothing like supporting local family owned businesses and get quality work for the value. A huge shout of to Roger for explaining all of their processes to help me understand what was being done and making me feel more than comfortable that the job will get done before our son arrives.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

The crew was on time for their appointment and got to work cleaning my dryer vent. However, I was…read morepromised a before/after reading of the air flow from the dryer vent. I only got an after. I replied to the staff who asked how the service was, and that's when the lies started. They first tried to say that he forgot to write it down and gave me a number that wasn't on my written receipt. I was there for the entire service, and my dryer was only turned on after the cleaning. Then the lint from the cleaning was left on my patio and not cleaned up. All they offered was their typical 30-day guarantee, something you get no matter what, and for someone to come back out to clean the mess. I'm not 100% they did a thorough job, especially compared to the first company I had out the previous job...I didn't get exactly what was promised. I probably won't hire them again.

Chose this company from good reviews seen online to clean all house vents. Couldn't have made a…read morebetter choice! Jake was extremely helpful on initial call in setting up service. Jonathan was extremely thorough and efficient when doing the job. They were both very kind and pleasant to deal with. All this with reasonable cost. A high recommendation for the company!

From the initial inquiry call to the followup post-service emails we were respectfully given all…read morethe information we asked for and explanations at each step. Jonathan was the field service tech and he carefully worked with each duct and had vacuumed each house section he worked in. He showed us photos of each duct before and after. He covered our stored goods in the basement that he had to work around. He carefully resealed all the holes in the ducts until future cleaning visits. The process took only a couple of hours and our cats were glad when he left and they could get back to sleep.

Mr. Duct sent Miguel out to clean our ducts. He did a great job. For those looking at duct cleaning…read moreservices, you should look for National Air Duct Cleaners Association (NADCA) certified shops. You should also shop around because some places offer bonus services that you may or may not need, or may even be hazardous to the occupants of the home, like sealants or chemicals. Check the EPA page on "Should You Have the Air Ducts in Your Home Cleaned?" for a thorough treatment of the topic, though note that it's much less enthusiastic about duct cleaning than people's subjective experiences, especially people with allergies or sensitivities, or if you've just done a remodel. I'd refer to "Is it worth it to get your air ducts cleaned?" on r/homeowners and "Is air duct cleaning a scam?" on r/hvacadvice. With that out of the way, Miguel cleaned our ducts quite thoroughly. He inserted the vacuum to the air handling unit. This would provide the negative pressure to ensure most of the dust and debris would go to the vacuum. Then he use a air compressor to knock loose the dust at each register and as far into the ventilation as he could push the nozzle. My registers unfortunately went up towards the attic, so dust was guaranteed to get knocked loose into the room, so we had to vacuum. This would have gone smoother if Mr. Duct had sent a partner with Miguel. Miguel was also very helpful in airdropping the photos of the ducts to my phone, which was important because we were trying to identify what might be triggering allergic reactions. For roughly $300, it was very reasonable. I would recommend Mr. Duct to those who need duct cleaning services.

I recommend this company, they were able to fit me in the same day service at a great price! The…read moregentleman that did my air ducks and dryer vent was okay, a little bit careless and worked rushed. I wish he would've been more careful and taken his time he would have better work quality. He broke my ring holder while moving furniture around (I got credited back) and left residue of the dust behind. Price was good, I would hire them again but not have the same gentleman do the project.

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

They were very fast to respond for an estimate and gave me availability the same day. They came out…read morewithin a few hours. The gentleman was extremely careful, professional, friendly, kind, courteous and very knowledgeable, he even had shoe covers on when he came into the home. He did a great job and he was finished before I even knew it. The price quoted was exactly what they told me it couldn't have been any better.

I had a phenomenal experience with this company ! I contacted Mr. Duct to have duct cleaning…read moreservice performed at my home; from the initial scheduling communication to timely follow-ups prior to the scheduled appointment, I could tell that my time and money were valued and that customer service was a key component of their business. Their technician (shout out to Kirkland!) was polite, knowledgeable and went above and beyond to leave our home in the condition that he found it. I would definitely not hesitate to use them again or to personally recommend to friends and family. And bonus...my wife is happy!!

I messaged Patriot Duct Cleaning Group to request a quote on Yelp & they responded promptly. I…read morescheduled a duct cleaning with microban treatment. Luke arrived on time, he was professional & friendly. He did an excellent job and the price was incredibly reasonable. He asked if I had any issues with the heating (I had) because he noticed that my HVAC furnace wasn't igniting properly. I would have never known otherwise. 10/10 Recommend Patriot Duct Cleaning Group

Great personality. The job was done well, clean, and most importantly great customer service. Will…read moredef hire again. See you in a year

I got a quote for vent cleaning around the entire house including dryer vent cleaning based on my…read moredescription/request. The process to hire them was simple and the quote was reasonable and upfront. They listed all things they would do and completed the tasks on scheduled time as confirmed.

E.R. Air was superb in every respect! We had searched all over for a duct-cleaning company that…read morecould reach our 3rd/4th floor broken air vent and clean out the birds living inside which were keeping us from using our dryer :( When we found E.R. Air, they came out the same day with their bosun's chair, and got it all done, very professionally and for a reasonable cost (they could have charged more as we were desperate!) The team, Jorge, Julio, and Ray were great. We will use them again and tell our friends. Thank you E.R. Air!!