Mr. Duct cleaned our HVAC ductwork yesterday. Technician Juan did the work. He was wonderful to work with and did an exemplary job. While here, we added dryer vent cleaning based on his work cleaning the HVAC vents. What a difference! We immediately noticed better airflow throughout our house. We are no longer experiencing sniffles in the morning. The house is noticeably warmer in this cold. I recommend both Juan and Mr. Duct for your next vent cleaning project! read more

The service was efficient and effective. The technician was on time, polite and thorough in the cleaning.

Response time was fast for initial quote and follow-up questions. Service was provided the next day and well within the expected timeframe. Discounts were applied without asking. The technician was knowledgeable and offered easy to understand explanations. Definitely recommend and will use for our next needed duct cleaning. read more

I booked this service because it was recommended by an HVAC service that I trust. We had service from Mr. Duct in the fall for the first time and the techs were knowledgeable, efficient , and considerate of my time, and my home. They explained everything and answered my questions. read more

I asked questions but the insistence of hiring them immediately--like the next day really put me off. I will be looking for someone else.

Attached is a picture of the state of our filter, which betrays the quality of cleaning performed by Mr. Duct for $445. Despite changing our filter regularly and per Mr. Duct's guidance, our HVAC unit started making a scary amount of noise. It sounded like fan blades hitting metal. Woke everyone up in the middle of the night and we had to power off the HVAC immediately. The company that came to service found no fault with the unit. Saw the chunks of debris and said they would clean it for free within 12 months if they had performed the initial service. Below is the text from my email to Mr. Duct. No response. The supervisor told me she would hang up, when her logical inconsistencies were pointed out. "Just spoke to Christina, one of your supervisors, who has further underscored the horrendous service customers can expect from Mr. Duct. TL/DR: Debris is expected up to 1 month after cleaning. Big chunks should not be present after the first 30 days. Mr. Duct's warranty is only for 30 days. I did not call within 30 days, so there is no warranty. I asked if she sees the contradiction in the above. She did not. So, either this supervisor's logic is weak or Mr. Duct does not stand behind the quality of their work. Either way, it reflects very poorly. I changed the filter as asked to by your technicians but that didn't matter. The picture I sent earlier speaks volumes. Hence, I will now communicate my experience to others. Potential customers should know what they are getting by going with your company." read more

Mr. Duct - Huge chunks caught in the filter almost burned out the motor. - Heating & Air Conditioning/HVAC Near Me - Barrington, Illinois

Was scheduled next day at a great price and the technician was very polite and professional!

Mr. Duct was very professional. I requested quotes on duct cleaning and I received 4. They were the only ones who followed up with me. They were able to schedule me for the next day end though it was 5:00 when I asked about availability The techs Austin and Andrew were extremely thorough and professional. They even worked around my Teams meetings . I highly recommend them. They were competitive in their quote and worth every dollar. read more

Kirk was great! He arrived even earlier then expected and from start explained the process how everything is going to go. Since the house is 2 story with full basement, Kirk and I walked to see every vent to insure that everything will get cleaned properly. From the moment I contacted about 10 duct cleaning companies, Mr. Duct were the first to reply and ask questions to provide me with a proper estimate. From all companies, Mr. Duct was the only reasonable estimate we received. The office staff followed up with me and set up an appointment when it was convenient for me. This is a new house for us, which was built in 1978 and the previous owner probably never had his air ducts cleaned, as there was so much garbage, dust bunnies, leaves, etc... that came out. Now that there's going to be clean fresh air to breath, can actually move in. Thank you very much! I already recommended Mr. Duct to 2 of my neighbors and will will continue to do so as the experience from start to the end was Outstanding! read more

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Today mr. Duct air cleaning service cleaned my furnace register vents Ben did a fantastic job. He was polite and knew what he was doing. I do recommend this company Mr. Air duct . I used the Berrington location. I thank you ! Spyder read more

I contacted them about cleaning my dryer vent. They had someone in my area and were able to come out the same day. They removed a bird's nest and cleared out my dryer vent. It took about an hour; there was no hassle or hidden fees. I would definitely recommend them. read more

Not happy. We stopped them as soon as they started. From messaging via Yelp: We also have a viper whip tool that will act as the positive air pressure. It goes about 30 ft into each vent. That will agitate, dislodge, and push all dust, dirt, and debris to our vacuum. So my impression they physically touch all derby in every pipe to lose it. Right? We ordered some expensive NADCA service cleaning as the house never saw the cleaning. So, the technician came and started to clean from the second floor. I can visually pick into the supply line. The register is upper part of the room. The duct goes through the second floor level, first floor and to the basement like 15 feet straight line. But tech inserts the whip only 3-5 feet and refuses to go further. That is not what we were promised. We asked to either do what we were promised or stop the cleaning. So he stopped and said this is all my equipment can do. Also, even with the large vacuum outside the dust was busting into the room when he worked close to register. I guess they should've closed all other registers in order to increase the suction flow. Also, the was only one tech so no help or communication from different sides for the project. Overall it was far from my expectations. read more

Sunday I messaged Mr. Duct to inquire about dryer vent cleaning, and two days later they arrived promptly and completed the service. Alyssa was wonderful to communicate with and Scott was professional and courteous. Five stars! read more

At first I was pleased with how quickly I was able to get an appointment. The appointment went smoothly (so I thought) until they left. As I started to walk around the house I noticed that all my of house windows were opened during the cleaning (not sure if this has a purpose in the cleaning process) and they were all left open after they had left. Goodbye A/C. Then, I went outside to see they had removed the duct tape that held my animal screen down over the fire exit in order to get their suction tube to the basement - which would have been fine if they replaced it or informed me so that I could do so myself. Instead they tossed it on my property (pictured) and left the screen displaced (pictured). Our property is high in wildlife and this is overall unacceptable. The clean up is as important as the service provided. Last and most importantly- they did not clean all of our vents! See pictures of dirty vents left behind. Master bedroom and front entry way. read more

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Great customer service and quick response They went above and beyond as I needed my duct work cleaned in a hurry. In the middle of a HVAC install I fired a large well known company and decided to have the duct work cleaned before another company would be installing a new system. From the initial contact to the Tech showing up as scheduled and promised they were able to expedite my request. The Tech Kirkland was professional and informative and even sent before and after pics. I highly recommend Mr, Duct and will be using them in again when needed. read more

Best company for cleaning dryer duct work Jason was a excellent technician I would recommend this company every time. I have used them several times and so have my neighbors, be smart and make sure your vent is clean to avoid any possibility of a dryer fire. read more

My dryer wasn't drying the way that it used to, so had a technician come out and told me that it was suffocating and asked if I got my ducts clean recently, of course I told him yes. Called my association maintenance and he went in the duct that goes from outside and pulled out a mound of old bird's nest remains. Now keep in mind I had a bird screen installed 12 years ago, and got the ducts clean last summer. He asked also when did you get this done told him last summer and he asked if they came back here to clean, told him yes, and how the guy was on a latter and did unscrew the bird screen from vent and everything. He's hooked his head I took pictures of what was left behind. Will not use them ever again. read more

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We had Marcos here and Wow. Great job and then he said they also do dry vent also . He said 10 minutes and done. Showed how better the air flow . Don't use anyone other Mr Duct!! read more

I called Mr. Duct when I needed my dryer duct cleaned. It was super easy to get an appointment, and the person on the phone was great. They showed up within the hours they said they would,and they were very nice and professional. The service didn't take very long at all and they vacuumed up the laundry room when they were done. I will schedule with them again for next year! read more

These guys are terrific. The fellow who answered the phone even offered same day service (which I had to decline). I got on the calendar for a first thing in the morning appointment several days later. When the technician showed up he was courteous and professional, set to work immediately and finished in about thirty minutes. No mess, no problems found and he was gone. I'm relieved to have a clean dryer duct and pleased at what Mr. Duct sis got me. Four stars! read more

Robert and Anthony did an Awesome job clearing out a very clogged dryer vent! They worked the problem and fixed it. Highly recommend! read more

This is the second time I have used Mr. Duct. Was very happy with the service. Everyone evolved was friendly and helpful.

Well, promised photo after the work. But only took a photo using iPhone at the air vent. I don't know if inside was cleaned probably. After a month, we found lot of dust on furniture, just like before the duct cleaning work. I guess he didn't do a good job. read more

I try to do Dryer Duct cleaning 1x/year. I moved into a new home that had not done it in quite some time. Mr. Duct came with typical timely, professional technician and did an amazing job. Big relief to know we do not have this potential fire hazard to worry about. read more

I was calling around gathering quotes for my condo vents to be cleaned. We had just had remodeling & moved in a few weeks prior. I'm sure the previous owners never cleaned the vents. The younger gentlemen that showed up were courteous & quick. They were running a little late and the customer service called me to inform me they were a bit behind. I appreciated that. Highly recommend Mr Duct. read more

Had this company out February to clean ducts & dryer vent. Find out April they didn't clean furnace. Yesterday we discovered they didn't clean the dryer vent either! Called this morning spoke with Tom, so-called supervisor, explained situation and health issues and would need a vaccinated technician only. Anti-Vaxxer Company! Called him a few choice words. Horrible Company! Save yourself money and frustration and go to another company. read more

Great service! Very professional from the very first phone call until payment. Yes, they did some upsell but without pressure. Highly recommended! read more

I rarely write reviews. We live in South Barrington and our Ducts were cleaned today by Mr. Duct Barrington. The technicians Robert and Joe were extremely thorough and detailed with their work. They were patient and answered all my questions. We will use them again and definitely recommend their services. A pleased Customer read more

Decent air duct cleaning service..they were very communicative with pricing, confirmation and arrival time. They offered yelp coupon in addition to the regular coupon which was nice. I didn't like the attempted upsell on getting the furnace blower cleaned for an additional $170?! I declined but felt I was put on. Be ready to dust and vacuum like crazy after they leave..it's only natural for the dust and dirt to come out after blowing out your house! read more

I'm writing this review because I was very impressed with the professionalism of Mr. Duct Heating. I had our air ducts cleaned for the first time in a long time, and it was so nice to have a service scheduled that was on time and performed by professionals. The technicians explained everything they were doing and were more than happy to answer any questions I had. They were very careful when moving the equipment around the house and did not leave any mess behind. I will definitely use your company in the future as I plan to have this service performed every 2-3 years. Also, I thought that the foot protection that they wore on their shoes to eliminate bringing dirt into my home was very respectful of my property. Thank you for that. I will definitely tell my friends and family about the excellent work that your company fulfills. Thank you for the great service. read more

Great service! I was contacted before the scheduled time to let us know the guys were on their way and they showed up on time and ready to go.They explained what they were going to do and got right to it.They finished sooner than I expected and cleaned up and were on their way. I highly recommend Mr.Duct! read more

We recently contacted Mr. Duct to clean our ac/heat vents as well as our dryer vent cleaned. We can highly recommend Mr. Duct. Our technician, Ulises, was fantastic. He was knowledgeable, thorough, neat, cleaned up afterward, and gave clear descriptions of what he was doing and why. It was a far better experience than we anticipated and having a technician with such an outstanding personality was a bonus. We can highly recommend this company for their pricing and professionalism. read more

Adrian came on time and did gave a call 30 min before. He was alone to do the whole cleaning of ducts and dryer vent. He explained nicely what the steps will be and how much time to expect and noise level than can happen as we have kids in the house. He did show before after photos. It took him 2 hr 30 min to complete the service. He was professional and maintaining social distancing, I would recommend Mr Duct for sure and also i loved that they were able to accommodate my schedule change request at last min. read more

Just had MR Duct Clean all my vents with dryer vent done free. They were set up in five minutes....had all the equipment out of neighbors sight and sound. I had my ducts cleaned before, but these guys were SUPERB. They removed cold air return covers carefully. Found I had full blockage of some and cleaned up after themselves. These guys were done in an hour and their price very fair. Found them on Home Adviser....5 Stars and they set up an appointment with me in two days. They emailed me and even called 45 minutes before arrival and received call after they left. Courtesy and communication almost as great as job they did. read more

I recently purchased a new home, only to find out a week after moving in that the gas furnace was not working. The outside temperature was 30 degrees, 50 inside, and my young son was sick with a cold. The owner of Mr. Duct was able to find a replacement unit and installed the next day. The young technician Cesar arrived at the scheduled time (11:00 a,m,) and stayed until 8:45 p.m. to make sure everything was working properly. He showed concern for my son and went above and beyond to make sure we were safe and comfortable. Excellent job! read more

Hired mr duct to clean our vents. Great service from inquiry to completion. Very thorough. Yes they cut into your ducting but they plug it all after. First time customer discount! They dont use a brush extension like some other companies, but a high pressure air hose with whip attachment. Not sure how well it works but I watched them and they really get some length into the ducts. We had Pedro and Pedro come to do ours and they were awesome. Highly recommend. read more

We recently used Mr. Duct and we were happy with their service. our ducts were cleaned well and follow up was great. Good Customer service.

Great job done cleaning my home's air vents and dryer vent. Working with this company was easy - getting an estimate, scheduling and payment - honest with no hidden fees. read more

Professional trustworthy cleaning service. On-time and performed a thorough job. I am a repeat customer. Highly recommend

We paid $119 to have a technician come out to troubleshoot our thermostats, he claims he figured out the issues and that it would be resolved by the door switch getting tightened or by changing out the thermostats. He also informed me that if we still had issues Mr Duct would come back out for NO additional cost. Well, we did both of what he suggested, and the issue was still not resolved. Well, apparently the technician lied to us, and Mr Duct does not stand behind their employees' words. They WILL NOT come out again unless we pay. So basically they want to charge ANOTHER $119 troubleshoot fee, even though the initial troubleshoot service did not solve anything. When I spoke with Mr Duct about this whole issue they claim they are not responsible for what their employees say!! Pretty much saying they're just gonna keep our money for not doing anything. $119 dollars to solve NOTHING. Mr Duct is a company that only cares about receiving money and not the guarantee of their customer's satisfaction. Not only that, they don't stand behind their technicians' words, which, as a company, does not bode well for their employees. This whole issue was very very disappointing. Edit: After a few days of talking with them we were able to reach a conclusion that satisfied us. As a result I have adjusted from 1 star to 3 stars. Jason who came out as the second technician was wonderful and thorough, which is how we would've liked the first technician to be, and we could have avoided all these issues. Thank you for the follow up. read more