Updated Review as of June 29, 2025…read more We have been trying to contact the company about the cracking in the back patio. They have not responded until I went to Yelp and requested a quote under a fictitious name. The cracking in the back patio creates uneven surface which is especially visible during the winter. They addressed it last year when they were doing our front steps by saying resealing the patio will make it look really nice. The patio only got worse. When they were pouring the back patio, they had to stop. Next day they came in with the jackhammers to take out half patio. I asked what was going on and it was explained that the concrete had too many rocks. Why would you only remove half the patio? The side of the patio that was pored with the new concrete has had no issues. If you want to see real reviews about how this company ghosts customers when the job is below par, check out the reviews for T/S Concrete. The owners changed the name of the company, but Tim and Sheila own both companies. The new company includes their son Matt.

Beware - Poor Drainage Work & No Follow-Through Family…read morebusiness (Matt, Sheila, and Tim). I hired them to pour concrete- All work to be pitched properly for proper water drainage- exactly what our contract stated. Instead, the concrete on one side was pitched toward my house, causing water to come inside. Matt promised twice to come look at it, but was a no-show both times. When I first confronted him about ghosting me, he later called ranting about how busy he was, implying he didn't have time for me. He even said it wasn't his fault my house sits low--yet still took the job (and my payment) without hesitation. This company used to be T/S Concrete with terrible reviews -- the name change doesn't seem to have changed the service. The work looks nice and prices are competitive, but what good is that if it damages your home? If you decide to hire, DO NOT make final payment until you confirm proper drainage. Best of luck.

These guys do great work! Always professional and knowledgeable. They did an excellent job on my…read moresite utilities and even repaired the asphalt roadway after their water main tie in....one stop shop!

From the owner: We are a site contractor specializing in excavation, site utilities, concrete, and asphaltread more

Absolutely fantastic! I had several plumbing issues that arose all in one weekend and searched yelp…read morefor a local plumber and landed on Burr Oak Plumbing based on all the recent positive reviews. Pete contacted me in less than 24 hours from the time I opened the project in Yelp and we discussed all the issues that I found over the weekend. He gave me some troubleshooting pointers to try on my own first to see if it resolves the issue. FYI - Those pointers were spot on and my issue was resolved. For those other issues, faucet replacements, valve cartridge replacement, overflow flow repair, and hot water heater expansion tank replacement, he provided an overview of the issues, upfront cost for parts and labor. His prices were extremely competitive and his hours are flexible! The work was done so quickly and issues are now resolved. Pete is extremely professional, honest, and personable. I have Burr Oak Plumbing permanently on my speed dial and will be using Pete for all my future plumbing issues! Thanks Pete!

Response time was excellent. Pete came out and was able to offer a couple of solutions for our…read moreissue. He was very upfront about costs, which were reasonable. He offered to call my husband and also go over things with him, as I'm not great with remembering specific details. We both were very impressed. I would gladly recommend him to family and friends without reservations. I am so happy to have found a great plumber!

Terrible work. Not worth time, money or headache of dealing with this guy. Look elsewhere for junk…read moreremoval. Rude individual with no skills.

Overall great job great service. This guy Mike he's been doing this for over 25 years and it shows…read more he'll tell you he's not the cheapest one to do the job but he's definitely the best one if you want to save a few dollars call someone else but if you want a great job, call him.

Sent a message the night before and they came out the next day to help solve our clogged kitchen…read moresink. They were knowledgeable, affordable, friendly, and gave us tips to prevent it from happening again. Thanks again.

Thanks for the reply to my facebook review (and then blocking me). With a project coming up, you…read moreguys made it easy for me to rule out one company (guess). I will gladly spend my money elsewhere. Regards, Matt

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Stay away from this company. They cannot be trusted, they left my house destroyed with 10 holes all…read moreover my laundry room and a basement bathroom after paying 12,000. We initially contacted the company to fix a clogged kitchen sink. Before they arrived, we clearly explained that rodding had already been attempted and did not work, and that we needed someone equipped with a camera inspection to locate the clog. When they arrived, they insisted on trying rodding again, saying their machine was more powerful. After several hours, the clog remained. My stairs carpet was full of mud after they left.. They returned another day to troubleshoot, but the camera they had was too large to see inside the pipes which again we had requested a thinner one from the start. Tomas indicated that they needed to do one , two small openings max to locate the clogged pipe. However, this escalated to ten holes throughout the laundry room walls and ceiling, as well as the basement bathroom walls and ceiling. He changed a pipe in the bathroom for no reason. To justify that he opened holes on the bathroom tha had nothing to do with the kitchen sink? Eventually, they discovered that the pipe leading to the outside of the house was collapsed. The solution was to excavate under the house, outside concrete stairs, under deck to fix the pipe. My husband proposed the solution to reroute the kitchen drain through the laundry room floor to connect to the city pipe. They said they needed to come next day to hydrojet and find the city pipe, plus 3 days to do the work. The quoted $12,000 which we felt was a lot of money but we had no kitchen sink for over a week now, 10 holes on the house, and not thinking clearly at this point. We accepted given the stressful situation, we agreed and paid $6,000 upfront. The work was completed in less than eight hours (versus 3 days) far less time and effort than represented. He promised us before starting that he will send someone to cover all the holes. Well he never sent anyone. After a couple weeks we texted and he gave us some BS excuse that he wanted to make sure he sent someone good, didn't mater the cost. A month later, same story, that the job is to small foe him to find someone (10 hold is small? I cannot imagine how much wrost could have been if we let him excavate towards the outside of the house. In summary he can't be trusted, his words means nothing. Do not pay him until you are satisfied. I File a formal complaint with the Better Business Bureau (BBB), and he didn't even answered, that is how much he cares. So i am going to leave this review in every place they are advertised and every moms, community facebook pages from north riverside to 10 miles around.

The service was impeccable. I live in Chicago and they…read moredropped off the dumpster when they said they would . Communication was great the entire time from the first text message until they came to pick it up. Highly professional, great service and I highly recommend using this company.

The service was great Arun did a great job. The value was very good and he came the same day to…read moreempty our storage unit.