Ted gave me his quote quickly. He arrived ahead of time but…read morecalled me in advance. Quick and professional service. Competitive price.

Professional carpet cleaning makes aging carpet come back to life! Easy scheduling, reliable…read moreservice, thoughtful of my home, and experience shows! Called ahead to let me know he could start earlier if that worked for me. I highly recommend this service and will continue with Ted. The 5 stars are for the work done and for safe, excellent, clean workmanship. Recommended without reserve.

First, Rhino is VERY easy to work with. A simple text message to book an appointment, they are very…read moreresponsive and I was scheduled the same week I reached out. Second, the couches were absolutely disgusting thank you to my dogs. They had their hands full with this job and I could not be happier with the results!! The couches and rug are amazing and smell so good!!

BOGDAN was the technician that came to our house to clean our couches. He was professional. He was…read morekind he was thorough and did a great job. The office is very polite and friendly and responsive and got me an appointment quickly they really are a very well organized company. I will definitely use them again!

Update: As of today, Vera has renewed my faith in Cleaning Llamas by being kind and her customer…read moreservice and empathy towards my issues and concerns has me feeling better about engaging with Cleaning Llamas in the future. I will reach out to her to get the service that I deserve. Thank you Vera! Customer service was good, however the service to my couch and mattress were terrible. I have a huge stain on my couch. It looks like dirty water stain. He first cleaned my tan couch, then cleaned my mattress and afterwards there's a huge stain. I have to purchase a new mattress. Worst part they blamed the stain on me and that their work lifts actual stains within the mattress..I CALL BS..

Prompt reply with quote. On time for the carpet cleaning. Have to admit my carpet was gross and…read morethat's putting it lightly. The tech did an amazing job. Spots are gone. It smells great. So very very pleased.

I called SN Cleaning to inquire about the price of having four dining room chairs cleaned. A young…read morelady answered my call and told me it would be $168 for the service. I thought that was very reasonable because I'd been given the exact same quote by Chicago Couch Cleaning. However, CCC stated that there was a minimum $300 fee, so I should have something else cleaned as well. That was a no-go, so I called SN Cleaning. Why would I pay $300 when the actual service I wanted only cost $168?? That makes no sense. Also, Chicago Couch Cleaning uses an AI assistant to book their appointments. Sure, ruin the planet so you can save money by not hiring an actual person! So, that was another strike for me. The young lady who took my appointment with SN Cleaning was professional and polite, which is important to me. I called SN Cleaning on a Monday and was able to schedule an appointment for Thursday morning. Dimitri came out and apologized for being a tad late. He was polite and respectful. I live in a condo, so he explained that he'd have to clean my chairs in the entryway of my building because the equipment was too heavy and cumbersome to carry up multiple flights of stairs. He carried the chairs down quickly without a problem and got to work. He cleaned the chairs within thirty minutes. They looked fantastic when he was done. He said they'd take 4-6 hours to dry and that I'd see the results better once the chairs were completely dry. The chairs are clean and look much better than before. I've had the chairs for seven years and this is the first time they've been professionally cleaned, so I certainly didn't expect a miracle. They're not perfect but I wasn't expecting perfection. I'm thoroughly satisfied with the results. I will definitely call SN Cleaning again in the future.

Very respectful. Dressed very nicely. He asked questions So that he can do a perfect job. I was…read morevery impressed with his job. My carpet looked almost brand new. 10 out of 10 for me regarding their job. Thankyou A.S.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

We hired them to clean our ducts and they were great. They also cleaned our blower motor for a very…read morereasonable price and are certified in mold remediation for ducts which is rare. Very nice, reasonably priced, and communicative. Did a great job

Non professional, non responsive customer service. Only care about money and low quality serviceread more

I had a very disappointing experience with One Clean, and am now editing my original review I left…read morelast year. I had actually used them before on my couch and everything turned out great, so I trusted them to clean my patio cushions as well. The cushions sit in a shaded area and had some algae stains (which I didn't expect would fully come out), but I wanted to freshen them up as much as possible. Unfortunately, when the cushions dried, visible rings appeared that had not been there before (see photos for before-and-after). When I reached out, I simply asked if they could do a second rinse to remove the rings. At first, I was told the technician would be happy to come back. But after over a week of silence, I was told instead there would be a $60 fee--even though the issue arose immediately after their cleaning. Their explanation was that the cushions were damp when they started (true, it had rained the day before), but this was never mentioned as a potential problem during the service. Had the technician raised it, I would have gladly rescheduled. Instead, I was left with new stains and no accountability. Here's the timeline of my outreach: July 17: Date of cleaning service. July 19: Once cushions were completely dry, I noticed the rings and reached out with my initial message asking what could be done. July 22: Follow-up; told my message was "lost" but the tech would reach out. July 23: Tech texted saying he'd be happy to come back, but his schedule was packed. I asked to set a date anyway so I could plan ahead. No response. Aug 1: Sent another follow-up. No response. Aug 8: Sent messages to both the tech and One Clean. The tech replied that it would be an additional $60 because the cushions were damp, which they called "improper use." I asked why that wasn't mentioned before they started, but got no reply. One Clean never responded at all. It's now been more than two weeks with no response. After nearly a month of delays and silence, I hired another company (DenaliClean in Crystal Lake). They were fantastic to work with, had great communication (they explained the cleaning options and what their recommendation was), and in the end, the cushions came out gorgeous. See my review for them for pictures of how great the cushions came out. The bottom line: Poor communication, no follow-through, and unwillingness to stand by their work. A business proves itself by how it handles things when they go wrong--and based on my experience, I can no longer recommend One Clean.

Team #7 did a great job! I hired them to a standard cleaning and I am happy with the results. They…read morearrived on time and finished within the estimated window. What took them 2 hours would have taken me half a day so it was definitely worth the value. Scheduling was easy and I received a confirmation text the night before. Tip: Make sure to read the comparison guide between the Standard and Deep cleaning to ensure that you are picking the right service for your needs.

I was having surgery and needed our house cleaned. Got a few quotes and decided on Raccoon…read moreCleaning. They requested to change the time twice, but arrived right on time and went to work. It was two ladies from Ukraine who didn't speak a lot of English but they understood my requests and did a great job. I was disappointed that they didn't get to everything (We still needed our family room and our hardwood stairs mopped) but they said they were booked for 2-1/2 hours and time was up. They did well with what they did so I am thinking of booking them again.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.

I had Jim from Fiber-Tech clean all the carpets in my home and I must say that he did an excellent…read morejob!! For as old as the carpets are he really got them clean!! Highly recommended!! Sincerely A happy customer

Just had the carpets in our new home cleaned by Jim and team. It was a great experience. He was…read morecommunicative, the price was fair, and they came out great.