1. Illinois Environmental Restoration

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Chicago, IL

Illinois Environmental Restoration

4.9 (7 reviews)
Open • 8:00 am - 5:00 pm

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10 minutes

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100%

Services - Illinois Environmental Restoration

Mold remediation

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4 months ago

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1 year ago

Good response time. AL Lazalde provided me with options for a solution my issue. Knowledgeable and helpful. Thank you AL.

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Allaze L.

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Ask the Community - Illinois Environmental Restoration

One Superior Place Apartments

One Superior Place Apartments

(69 reviews)

Near North Side

i lived at this building for two years (2024-2026). I had an amazing time living here…read more - Central location - Maintenance staff were very responsive - Very nice amentities - My unit view (south facing) was breath taking I recommend this building.

I lived in this building at 1 W Superior St for nearly eight years, and until recently, I had a…read morevery positive experience. I was a model tenant, rent always paid on time (automatically), respectful, and never caused any issues or received complaints. About a year ago, management changed, and everything shifted. Out of nowhere, I received a notice that I would need to move out at the end of my lease term with absolutely no explanation or justification. After nearly a decade of being a reliable, low-maintenance tenant, this felt not only dismissive but completely unprofessional. This kind of treatment speaks volumes about how the new management operates. There was no effort to communicate, no consideration for tenant history, and no basic level of respect. Being forced to move under these circumstances created a significant financial burden and major disruption to both my personal life and my business. People should be aware of how quickly things can change here under the new management. If they're willing to do this to a long-term, responsible tenant without cause, it raises serious concerns about their overall practices and how they treat residents. I would strongly caution anyone considering moving into this building to think twice. Stability and trust matter when choosing where to live, and unfortunately, the current management does not demonstrate either.

Fast Plumbing 247

Fast Plumbing 247

(671 reviews)

West Town, Ukrainian Village

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.

Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(692 reviews)

The Loop

Our journey with Roto-Rooter started with a backed-up main line. It was not fun. We called another…read moreplumber and they told us they would be out to help, but they never showed. We called Roto-Rooter at 6:00 PM on a Tuesday night and Gus was there within the hour. He rodded our main line and stayed out in our front lawn until 9:00 PM. The next day, Levi came out and told us we had a lot of breaks in the clay in the main line. He walked us through all the possible solutions. We settled on getting liners put in our main line. We made a plan for them to start and I felt good. Matt came out to get started and we hit a snag. Our clean-out had too sharp of an angle. We were going to have to regroup. Levi came out again the next day and we had a new plan. Matt and Dan got started and worked diligently for two days to get us back up and running. Every step of the way, everyone I mentioned was kind, professional, and diligent. Honestly, it felt like working with a local independent crew. I don't like that I had to meet them, but I'm really glad that I met this crew. They were patient as we asked questions. They even sat with our kids and walked them through what they were doing. If the people I mentioned are any indication of the expertise and character that this company looks for in employees, I can't say enough good things about them.

In early 2020 my late husband paid about $9000. to Roto-Rooter to unclog backed up…read morewater in our basement. I did not know about it. He was 75 years old at the time & wanted to be helpful & independent. When I found out by accident that this company had worked there & I knew he had paid everything by check, I went to his bank & asked for all checks paid to them in 2020. I was shocked to see he had paid them 3 checks all in one week totalling almost $9000. yet to this day, the basement still backs up & now has caused mold throughout the basement walls. I then called Roto-Rooter three or four times to ask for any contract that my husband may have signed. When I finally got it, I was shocked again to read a part that said if they need to use a camera to see a problem but can't due to anything in the way, then they can't guarantee the results. They had a place for the customer to initial their ok so my husband did. I asked them, how could you fix the issue if you did not know where it was. They have taken no responsibility. I am now suing them in small claims court. My advice to you is Do Not Use Roto-Rooter. You deserve better!!!! (See pic)

Safestart Environmental - Larry Schwartz, President
 Certified Indoor Environmental Consultant, BSME Purdue,
 MBA Northwestern University
 Over 6500 Successful Insp

Safestart Environmental

(15 reviews)

Larry and his team have been wonderful. I wish we had found him at the beginning of our journey,…read morebut are thankful we have found him now. He proceeded detailed knowledge of how we would approach our particular problems, gave tips on don't yourself options, and truly seemed to work to give the most he could for the least amount of money possible. I had a sense of relief and comfort as we spoke and know that he will hem us hey our home in the place we need. Someone who understand CIRS is so vital.

DISHONEST and VASTLY OVERPRICED, if you want my quick opinion…read more We had Larry and his team come to our house to do a mold assessment as one of our children had symptoms of mold exposure. After conducting the assessment, they initially left very positive. It was not until they called with the test results that things became dire. After they walked me through all the recommendations that needed immediate attention, I was left devastated. This would have taken months of construction work, an inconceivable amount of money and ruined parts of our house. Every wall covering had to come down, walls needed opening, a waterproof membrane needed to be dug all around the house..... our house was rebuilt only 6 years ago. So I decided to become my own expert at mold assessment. I consulted with my architect, two trusted builders, my HVAC company and another mold assessment company who charged me 1/5 of what Safestart charged. All these people could have benefited from me by conducted the remediation work, yet every single one of them disagreed with Safestart's assessment. I retested all areas, and the levels came back completely normal. I understand that Safestart has a dishonest way of testing. They clearly aim to be alarmist and cause panic with their clients to carry on with more remediation, more testing...of course one of the engineers who conducted the testing also happens to own an HVAC company and many of their recommendations were HVAC related. All I can say, is shame on you Larry & Darren. Your dishonesty caused me so much distress and you took advantage. I am armed with contrary proof of your testing. Sell your company, retire or do whatever you need to but stop taking advantage of clients who are just trying to make their families healthy again. If you are reading this review don't waste your money or put yourself in a stressful state by using this company. There are other companies that do much better work, are honest and do not try to take advantage. We spent over $7000 for the Safestart assessment and all the tests they recommended! They are not worth a penny. The only good thing that came out of this is that I can share my experience and that I have become very knowledgeable about mold testing and remediation!

Illinois Environmental Restoration - damagerestoration - Updated October 2026

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