We had a great experience with this company. Adam was at our house the same day the water damage…read moreoccurred, got to work almost immediately, was very responsive and communicated well throughout the process. He made sure our house was still functional (e.g. kept our washer and dryer running) during the remediation process and helped us smoothly navigate the process from start to finish. I would recommend!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

We unfortunately had a leaking roof that wasn't properly repaired as promised by the previous…read moreseller. While fixing our master closet, we discovered mold. After reaching out to several companies, we chose Moldman because they offered the best pricing, had great reviews, and came highly recommended by my best friend, who had used them for a similar issue. They responded quickly, provided an estimate, and gave us a fair price. The team was professional, communicative, and did excellent work. They sealed off the area, removed the damaged drywall, and treated the mold thoroughly. They later returned to install new drywall and insulation, and they primed the area to prepare it for painting. We're extremely happy with their work, and we were finally able to restore our master closet.

Benny did an amazing job removing mold in my 2 bathrooms! The walls look brand-new. He went above…read moreand beyond by making a suggestion in one of my bathrooms and making it happen! You should hire them!

Jeffery Ollie Chicago…read more Mold Pro Chicago is an excellent company! They had quick availability, knew exactly what to look for, and returned with my results promptly. I highly recommend their services."

I purchased a condo. As a result of the pre-purchase inspection, I had it tested for mold before…read morethe purchase by Mold Pro Chicago. I paid extra to expedite the test results. After I closed I had Mold Pro Chicago come immediately to do mold remediation. Mold Pro Chicago was responsive, helpful, knowledgeable, professional, and on time for all appointments. I'm very happy with their services and highly recommend them!

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Rogelio and his crew were outstanding, professional, responsive, and incredibly knowledgeable. I…read morenever expected to deal with asbestos, and I was honestly pretty nervous, but I am so glad I found Chicago Asbestos and Mold Professionals. Rogelio answered my call right away, took the time to walk me through everything, and answered all of my questions with patience and clarity. From start to finish, the entire process felt smooth and well managed. What could have been a stressful situation ended up feeling completely manageable because of their expertise. I can truly rest easy knowing the job was done safely and thoroughly. I highly recommend them. If you are considering who to call, do not hesitate. You will be in very good hands.

Work done on two floors. They arranged for an inspection of the air quality. Done in reasonable…read moretime and ready to lay a floor.

Quick response and wonderful to work with! Everything was cleaned up as discussed and quicker than…read moreI anticipated. Definitely would use again!

Noel and team was very professional and very responsive in recent basement flood. He was on the…read morephone with me in the middle of the night as it was happening and assured me everything would be OK. FaceTimed with him so he could get the lay of the land and was able to quote me. They did everything they could to salvage items and able to clean, dry, and sanitize the basement quickly to avoid long term damage. Noel and team was friendly and made a bad situation turn into a positive as I trusted them to do a good job. They were flexible on the pick up times of the equipment as I was out of town and was able to coordinate with my brother. Pricing was fair. Thanks Silva Restoration for helping us out!

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

My block in Chicago is currently undergoing the lead pipe replacement project. I was required to…read moreremove a section of old asbestos tile on the basement floor to have my feeder pipe replaced. I found Bluestone first, filled out the on-line form and was promptly contacted. I had a quote the following day and they arranged for the air quality test required by the city contractor on my behalf. The were able to schedule me in less than a week, showed up promptly and completed the job, coordinating with the Air Quality testing company to have everything done in just a few hours. I was impressed by both their promptness and professionalism and highly recommend them.

Highly recommend Bluestone for lead abatement! Every member of their team was professional and…read morepersonable. Their pricing is competitive while providing a high level of knowledge and experience.