Very professional, prices are top dollar highly recommend to get the most out of your materialread more

Excellent service provider, they were fast and easy to offload some scrap to. They gave fair market…read moreprices for the materials. Friendly and efficient service. Generally a great vibe. I couldn't be happier.

Update: 6/10/26 I contacted Groot through their website. They responded with an email stating "We…read morehave received your request and will look into it soon. It is now 6/10/26 and they never contacted me (no surprise). There email said to call customer service. Sure, let's get on the merry-go-round again. Original Review: 6/2/26 Beware of "auto-extras" for $80 each from Groot trucks taking AI/UN-Intelligent pictures from the trucks of your dumpsters, garbage cans, possibly people, etc. and add "auto-extras" charges of $80 each time. No warning/heads up of AI picture-taking. I am the Treasurer for the Condo Association and pay all of the bills. May 2026 invoice had 4 "auto-extras" (extra pickups) for garbage over the top of our dumpster which is ridiculous in the first place because residential garbage cans always have garbage over the top. It's bad enough we pay $112 for dumpster plus $38 Environmental Fee. Now we were overcharged $320 for 4 "auto-extras" for a total invoice of $467. Groot's autopay took the $467 out of our checking account right away. I stopped autopay. My apartment building's parking lot is shared with another building, and each building has its own Condo Association and invoicing for everything. The landlord at the other building had made arrangements for each 3 extra pickups and pre-paid $29 for each one. He was there when Groot trucks picked up their furniture and garbage because renters moved out. AI took pictures and charged us 4 "auto-extra" pickups. The Groot truck driver(s) put the neighbor's furniture and boxes in our dumpster after they emptied our dumpster. Then AI/Unintelligence took pictures and charged us. The landlord looked at his video recordings and saw that the Groot truck driver(s) put their couch from on the ground on top of our empty dumpster. AI/Unintelligence took a picture and charged us again. Called Groot but the rep did not believe me even though the previous rep emailed me their AI pictures. Landlord next door called Groot and told them the 3 separate extra pickup days were his, including the couch the driver(s) put on top of our dumpster. Just got invoice for June 2026. We only got a $240 credit. Then they charged us $5 in administrative fees to correct their own mistake. So, now I have to call Groot again. Of course, I fully expect them to deny our 4th $80 credit. Below are the 4 Artificial Un-Intelligence pictures. Groot needs to get rid of their stupid AI/UN-Intelligent pictures or watch the whole video. Better yet, have the driver(s) do their job, put the extra pickup items in the right dumpster, and take the pictures manually! Horrific customer service from Groot.... again!

I would give zero stars if it was possible. Groot is the worst at communicating; then they make…read moreempty promises too. I'm a property manager and it's near impossible to get ahold of your Rep at Groot, then when they get reassigned, nobody lets anybody know and your emails and calls go unanswered. In addition, the request me to do some of their work and then don't pull through for the residents, which makes the PM and company look bad. This is all on Groot; horrible service.

We had been cleaning out our basement and had a ton of bank statements from twenty years ago plus…read moreother papers to shred. We pulled up to the back entrance and we were immediately greeted and asked if we needed a cart. Our boxes were weighed first and a price was given that was very reasonable. Then we were asked if we needed a certificate of shredding, which we didn't. Then we saw the papers get shredded on the conveyor belt. Service was quick and easy.

Great service and reasonable price. Arrived on time and picked everything up. U received a text a…read morefew hours later, with the receipt.

It was my first time there, and all the employees were very accommodating and helped me through the…read moreprocess of unloading my pick up truck

Great service and outstanding quality every time. Their pricing is unbeatable, and the experience…read moreis always consistent and reliable. I'm always impressed with how well they take care of their customers, and I will continue coming here whenever I need anything. Highly recommended."

Gotta say, this was a different experience than the other places I've been to. For once I was able…read moreto communicate with the person I was dealing with who's name was Sonny, and was the owner. Anywhere else I get someone pointing or speaking a different language yelling over the noise all while being rushed and not giving me a minute to tell them what metals I got. Sonny btw is a chill person with a sense of humor and doesn't hurry ya through like your some starving pheasant down on your luck lol. Prices were good and. Place was well kept. I could have bullshitted with him all day over there. Really good guy. Highly recommend anybody that has some scrap to go check out Addison Recycling Center x5. This is the place to take your copper and Aluminum scrap. And to top it off you won't even have to worry if you ran over anything like I do every time I leave any other scrap yard

I was In the area had some batteries I've been lugging around to scrap. Paul answered the phone &…read moremet with me in minutes. Great prices!

-Open to the Public.- Small, privately owned outfit. Its…read moreout of the way in a light industrial park area west of O'Hare. This was my first time going there. I was pleasantly surprised by my experience. I didn't encounter the shady, suspicious experience I get when I go to certain places in the City. The price I was paid for 20# of cans rivaled what some places in the city only pay for 50# plus. A fair deal. I will definitely bring recyclables back here again.

The workers who are in charge of accepting scrap did not place my bags of stuff directly on the…read moreweight scale but instead on top of some other scrap that was already on the scale. Then they quickly somehow magically came up with the value of my items and gave me a receipt to take it to the register. I have been to other scrap recycling places and have never seen such a BS. That is not the way to conduct honest business. I wouldn't trust this place if I were you. Take your scrap elsewhere.

G&M made it quick and easy to recycle spare metal that I had, including drum cymbals, copper wire,…read moreold pipes, and plumbing. I watched them weigh the pieces in front of me and was able to walk away with a fair amount of cash on the spot.