Chalk up another very satisfied customer for James, Chris and the crew of RIS. I called James a few months ago (sidenote: this review is more than a little overdue) with a difficult problem - the dryer vent pipe inside the interior wall of the house I recently purchased had separated, causing the hot, dusty air to vent into the wall behind the fireplace instead of all the way out through the roof-top vent. When James arrived to provide the estimate, he immediately identified the problem and told me exactly what would need to be done to fix the problem. After checking on estimates with a couple of other contractors, I hired James and crew to do the repairs. On the scheduled day, James arrived a few minutes early (awesome!) and was ready to get started tearing into the laundry room wall. Upon opening the wall, we discovered upwards of 6-7" of accumulated dryer lint piled up in the wall cavity behind the fireplace (apparently the pipe separation had been a longstanding problem with this house). James and crew first cleaned up all of this mess, then set out to repair the separated pipe. Since the exhaust pipe vents through the roof of the house, James also went up into the attic and thoroughly inspected the segment of pipe that goes through the attic to the roof vent and discovered and was able to fix a problem there too. In closing up the wall in the laundry room, he offered (and I accepted) to modify the exhaust tube connection to the more modern recessed-style box, so now the flexible tube behind the dryer is nowhere near as extended as it previously was and the lint has a much straighter trip to get up the exhaust pipe and out of the house. As to the drywall/sheetrock work, the crew that works with James did an excellent job of closing the large hole in the wall, painting, and making sure it just plain looked good. The price for the day's work was very reasonable and James was very patient and easy to work with in getting everything done. I would definitely recommend RIS to anyone looking to have work done on their home. read more

We went through Lowes to remodel our master and guest bathrooms and that store used RSI. It was quite an undertaking since we wanted to remove the tub in the master and get a large walk in shower. There were so many options and decisions to make. We are extremely pleased with how the project went from start to finish. The design phase was done at Lowes, and they did good giving us advice and options, including managing costs. They put us at ease and was very proactive in getting the information we needed. On starting the project we had a kick off meeting with Lowes and RIS. They had to make sure we had all the materials there before they started, and it was all delivered a few days previous. Once kicked off, RSI consistently came every day to work on our project (except weekends which we were glad actually). My wife and I work, but I was able to stay at least a little while with them in the mornings for questions, input etc. They were very good about respecting our house and we felt very comfortable with them working there while we were not home. We dealt mainly with Josh Hubert at RIS on a daily basis, who was the project manager for our remodel. He did an excellent job. He let us know what was going to be done and when, and always offered us options of how certain things should be done and the risks of each option. We ran into a couple of issues which is inevitable for a remodel (yet way less than we thought), but on each one it was amazing how it was worked out effectively by them. The job took 6 weeks for us for both the master and the guest bath. We are very pleased and excited on the results. The walk in shower is simply amazing, and exceeded our expectations! The tile in both bathrooms look great, including the paint and new hardware/toilets. The work was top notch. I highly recommend RIS, and Lowes for remodeling. read more

I recently purchased a new home and I loved everything about the house except the carpeting in the master bedroom and walk-in closet. I wanted a wood floor to match the wood in the rest of my home. I contacted Dennis Cochran at RIS Austin and told him what I wanted. He came out to look at the space and give be an estimate and at the same time made a suggestion to enhance the look of the room and closet. Together we found the exact wood which made me very happy. At the time I was starting my move I was also planning a trip to California, which was just a week or so away. I suggested that if he could, the floor could be installed while I was on my trip. Dennis agreed to do the job during that time and with the help of my son-in-law and daughter, who came to the house to let the crew in and be there in case anything came up, the floor was installed! The finishing touches were completed on the day I was actually moving into my home and without incident. The entire job was handled quickly, professionally and efficiently and I could not be more pleased. Should I have other projects in the future, I will not hesitate to contact RIS Austin and also recommend them to my family and friends. read more

We want to thank Shawn, Jeff and Brian for doing a great job repairing our courtyard! We had several areas of rotten wood that continued to drop everytime it rained. It took approximately one week from the first call and estimate to the work being done. Shawn came out, looked at the project, and gave his recommendations. He emailed us the quote, which was much more reasonable than previous quotes by other contractors. Once we decided to continue, we scheduled a two day window for the work. Jeff and Brian came out earlier than time expected (hardly ever happens when others have given time windows), and got right to work. They were done in one day and they painted the finished project when done. The only thing we had to provide was the paint for matching purposes. When Shawn came to oversee the final product, we had pointed out something we thought might need a small fix. It was fixed with no question. They took care of disposing of all of the rotten wood that was replaced. It looks great! Thank you again! We will definitely be calling RIS (Shawn ' s team) again for future projects. read more

I am a veteran so when I began researching possibilities for improvements in my house in Pflugerville as I prepared to sell, the fact that James was a veteran caught my eye. Further research convinced me of his experience and I have not been disappointed. In the middle of planning, an unrelated and accidental water leak caused substantial changes, first in remediation and second in expanding the improvements. James proved his flexibility, his attention to detail, and his ability to deal with multiple parties and subcontractors, and his overall professionalism. He made his progress payment billing flexible to meet my scheduling requests, and the finished product nearly made me decide not to move! I don't write reviews but I have to make an exception when my expectations are so significantly exceeded! read more

Before we moved to Round Rock we had an older home in North Austin. Since we were experiencing high electric bills we decided to call up these guys. Our friend recommended we call James. James came out and gave us an estimate and initially we thought the cost was too high. Little did we know about insulation costs! After 3 other estimates that were 25 to 50% higher, we called our friends recommendation back. James came back out (at no charge) and said he could be there the next day. He and Chris blew in the Green Fiber stuff and were done in one day. Very professional. Cleaned up everything. Even had extra tools to fix my fence while the machine was running. We will definitely be calling them for our new house in Round Rock once we get our tax return! read more

I was referred to RIS by my Real Estate Agent in Austin. Out of 4 roofing companies that I'd interviewed to repair the damaged on my investment property, Geronimo Barajas provided not only the best estimate for the repair but also the most prompt that could do the repair. Geronimo explained to me all the details about the repair, pretty much what to expect, and oh boy.. He delivered all what he told he would do on the repair. What can I say, best price, very professional, and provided me a warranty for their workmanship. Will definitely recommend to anybody that needs a roofing company. Thanks Geronimo and RIS Team for providing an excellent service. read more

Terrific work from someone I feel I can trust! James & his assistant Chris showed up promptly as scheduled. They re-did the deteriorating, chewed-up lower portion of the siding & some roofing repair, making the house look so much better. Best part is, the cost was extremely fair. James made a concerted effort to evaluate the relative urgency of repairs & explained what were unnecessary expenses, & presented the options with their associated potential costs. I truly feel he looks out for the client & is concerned with providing quality work & customer satisfaction. Labor & materials costs were very reasonable! read more

My husband and I have a couple rental properties in Round Rock and Austin. Anytime we need a repair done to one of our properties RIS is who we count on. We live by the coast and don't get to the Austin area very often so it's nice to have someone we trust that is straight forward and honest with us. The owner James Hudson calls us personally to discuss each repair that we need and he lets us know what our options are and price ranges witch is so appreciated. If you need a handyman RIS is the best business. read more

RIS, Residential Improvement Service, LLC replaced my roof and did an outstanding job. Not only did they complete the work in under two days but they cleaned up the job site so that it was difficult to tell they were ever their. The roofing specialist Geronimo Barajas supervised all phases of the process including visiting with my insurance adjuster. My wife and I were very satisfied with the roof RIS replaced for us. I can definitely recommend this company if you need a new roof. read more

I needed some remodeling and minor repairs done for my rental property after seeing the flaws in our inspection report and I was recommended by a good friend to call James from Residential Improvement Services. He is a very nice guy and gave me a reasonable quote on the time and cost for the work. In a couple weeks, James and his crew fixed and completed all that was needed. Excellent work, no complaints. All contractors should follow his customer service model. read more

Our office has used RIS a few times since moving into our new building. The men have always been on time. They were very respectful of the rules in the building for disposing of materials left over and have never left a mess for us to clean up. The jobs they were hired for were done effectively and efficiently. I would not hesitate to call them again if needed. read more

James has installed insulation for my husband and I, as well as repairing siding, and a bunch of carpentry work. He is a joy to work with...pleasant and honest and produces quality work for a fair price. We are planning on having him remodel our master bathroom in the future...something we wouldn't trust to just any contractor. read more

This company is GREAT!. I found them and contracted them to redo my cabinets. Unbelievable work. The workers were always onsite when they said they would be here and very detailed in their work. Want to say thanks to James Hudson and Frankie for an Excellent job. Very happy customer............ read more

I have used RIS now for almost a year for all types of handyman services. He is fast and reasonably priced. And, now that he is doing appliances as well, he has become even more valuable to my line of work. Thanks guys for always doing such an amazing job. read more

We just bought a 20 year old home in Round Rock and needed some updating. We had new floors, new fixtures, and the two bathrooms completely remodeled. My family and I couldnt be happier with the work they did. I recommend them to all my friends! read more

I worked with Dennis and Brian to repair some water damage to three different types of flooring and to add a pantry door. Both were great to work with and flexible with my schedule. The work was outstanding and I would use them again. read more

I have used RIS on numerous occasions: roof repair, bathroom remodel, living room remodel, floor repair, dryer vent relocated. Each time RIS did a quality job in a timely fashion. I highly recommend them. Ellen D. read more

I'm a property manager for a non-profit and RIS has been a God send to us. Kristen does a fantastic job scheduling the work and the men are always here when I'm told they will be. They've saved us a lot of money. read more