I tried the Hiho burger and it was tasty. Fries were crispy and nice. They have a soda dispenser that is self serve. There's limited indoor seating and 2 restrooms available. They validate parking in the back. Staff were nice. I enjoyed my meal. read more

HiHo Cheeseburger | Pasadena - Hiho burger - Burgers Near Me - Pasadena, California

See all

I love HiHo. Their burgers are consistently delicious. Their fries are probably some of the best around. Their prices are reasonable and service is fast. This location shares a space with a cheesesteak spot and has no indoor seating, so seating is a bit tough and uncomfortable with patrons constantly standing around waiting for orders from two different spots. But the food is the same amazing quality and it's their first location on this side of town, so I'm not complaining. read more

Cool little spot Dining area is tight but we were able to get a table right away You order at the window and pick it up The burgers were really good bread was super soft Really tasty Fries were perfect If in the area would recommend trying them out for a quick bite read more

HiHo Cheeseburger | Pasadena - Single burgers and fries - Burgers Near Me - Pasadena, California

I visited HiHo recently on a Friday (5pm-ish). The line was very short and I was able to order quickly. I got street parking. I ordered the Pastrami Heat burger. Overall it was good. At least, it was a better burger than I have ever been able to make at home. Flavor was good. I will say though, it was extremely messy and soggy which made it very difficult to handle. I had no choice but to hold the burger in my hand the entire time I was eating otherwise it would have fallen apart. This aspect of it sort of ruined the experience for me as I couldn't really take my time to enjoy the burger. I basically had to rush to eat it quickly. I would go as far as saying it was the soggiest burger I've ever eaten, lol. I am still giving it 4 stars because again it's still better than anything I've made at home, but in truth I likely wouldn't come back mainly due to the soggy bun. Fries were amazing. Sauces amazing. read more

Like many other reviews said, the bottom of the bun falls apart and is super soggy because they put the wet lettuce mix underneath the burger, above the bottom bun. We had to flip the burger and eat it upside down. Seems to be an easy fix, however for some reason after all the negative comments they don't change it. It makes a big difference when the burger falls apart, doesn't make it enjoyable to eat. The burger itself was good but the bun ruined the experience sadly. Also, the wait was pretty long for being the first one to order ahead of a bunch of people. After I finished my burger the folks who ordered right after me still hadn't gotten their order yet. I suggest arriving early because of this. On the upside, the fries were amazing! The matty sauce and the ranch sauce sides were delicious. read more

I haven't heard of HiHo until they opened here in Pasadena, and after trying, I don't understand the hype at all. Planned to get one cheesesteak and one burger to try for dinner yesterday but since Matu was "out of bread" at 4:30pm, we went with two burgers and a fry. I've enjoyed the pastrami burgers I've had thus far at other places so we opted for a Big Matty (add pastrami - $4) and the Pastrami Heat. They're basically the same burger with different sauces, which didn't taste too different at all. Wagyu is cool and all but wagyu burgers are insanely overrated because it devolves into a greasy, less beefy burger compared to a simple, nice blend with good lean to fat ratio. The pastrami portion was small and sliced so fine it was like scraps, and barely tasted like pastrami, save your money. By the time I was half done with my burger, there was a pool of grease on my plate and all over my hands. Also--totally personal preference--shredded lettuce on burgers is the absolute worst, especially when there isn't a lot and it becomes semi-slimy and soggy under the hot patty. Like... it doesn't add anything except cooked lettuce flavor, certainly not texture, when served like this. I like the fries, came out hot and crispy but on the soggy side similar to Five Guys. 6% service charge for counter service that you can't opt out of as far as I know. Staff are friendly and the location is clean. A little bit noisy when full but not too bad when we were there. $50 for two mid burgers, a fry, and a can of Diet Coke... just go to In-N-Out. Literally half as expensive, tastes better, and more time efficient. read more

HiHo Cheeseburger | Pasadena - Big Matty + pastrami and a Pastrami Heat (basically the same burger) - Burgers Near Me - Pasadena, California

See all

Pretty good burgers and chicken sandwiches in the heart of Pasadena. I had heard about HiHo before but I didn't have many expectations. The burgers do have a good quality on the patty and the chicken sandwich was generous with the size of the chicken strip! The chicken sandwich also had a tasty slaw and sauce on it, and it honestly stood out more than the burger. I would come back if I was in the area craving a burger. It is a little pricey for the size of the burger. read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

HiHo cheeseburger honestly hit it out of the park for me. My fiancée and I only tried one burger today since we wanted to check other new places in pas, but it was amazing. The pastrami heat had a perfect compliment of a wagyu patty with pastrami and it was not overpowering at all. The lead tonight was always very nice and helpful. The atmosphere is also great for a chill date night or just a quick bite with friends and family. We cannot wait to come back and try more of the menu! read more

HiHo Cheeseburger | Pasadena - Pastrami Heat - Burgers Near Me - Pasadena, California

Came here for cheeseburger week. Ordered the Big Matty, fries and chocolate milkshake. It was delicious! Good price point and my burger was juicy. This place will be a regular spot for my family. read more

See all

HiHo Cheeseburger should be contender in the best burger in Pasadena because it's up there. Smash burgers are a staple in this household and it didn't disappoint. Their fries were fresh and easy to eat. We got the classic cheeseburger and it was great. I got take out and the order was made correctly in a timely matter. Can't wait to try their other burgers! read more

We landed at HiHo as a "Plan B" after Cheesesteaks by Matu sold out early. While the location is convenient, the experience left a lot to be desired. The Food: The burger itself was the highlight--fresh bread, juicy meat (likely Wagyu), and great flavor. However, the portions are incredibly small for the price. I easily could have eaten two. The real letdown was the sides. For $5.25, the small portion of fries arrived barely room temperature. Honestly, I've had much better, hotter fries at McDonald's. The Value & The Fee: Paying nearly $20 for a small, lukewarm burger and fries is already a stretch, but the receipt was the final straw. There was a vague line item simply labeled "Fee" (about 5%) with zero explanation. If you need to cover costs, just raise your menu prices. Sneaking in a surcharge without disclosure feels sketchy and dishonest. The burger was tasty, but between the cold fries and the hidden fee, this is a hard 2 stars. read more

Only thing I liked about the HiHo burger was that it includes 3 thin beef patties, but otherwise the taste was just okay. Nothing really stood out about the flavors from the sauce that make me eager to go back, especially when it's supposed to be the house special burger. On the other hand, the pickle taste was really strong that it took away from the taste of the other ingredients. Fries were too mushy and not crispy at all. read more

Enjoyed one of the best smash burgers & fries that I've ever had at HiHo Cheeseburger today on Colorado Blvd in Pasadena! I don't know if it was the special skills of the young man in the kitchen today, or if the burgers are always this good but the food was on point & I'm a Fan! I see why there's always a line! The buns are special too- toasted & smashed. My husband loved the chocolate shake. We even got the Banana Cream Pie to bring home- Delicious! read more

HiHo Cheeseburger | Pasadena - HiHo chocolate shake, double cheeseburgers & fries - Burgers Near Me - Pasadena, California

See all

Went here for the first time yesterday and I'll definitely be back. I got the Hiho Double and also an order of their fries. The burger was perfectly peppery and cooked well - I got it with ketchup but want to try it with their Matty sauce next! Because it's a smash burger the double patty didn't seem like too much. The fries with the Matty sauce were also really good! I will say the service was kind of slow - not sure if it's just because they're starting to get the hang of things for just recently opening or if the cooking process just takes awhile. Regardless it was worth the wait since the quality of the food was great! The inside is fairly small and it does share the space with Matu Cheesesteak. When I went Matu wasn't open yet, but I can imagine when it does open the seating inside will probably get even more full so just keep that in mind if you're wanting to dine in. Overall had a great first experience and will come back again! read more

A really solid burger joint. While eating it, I kept thinking it was a thick smashburger that wasn't quite smashed enough, then realized they don't actually market themselves as a smashburger. Once you think of it as a regular burger, it's really good. We tried the classic, the one with special sauce, and the one with everything. It really depends on your preference, but the special sauce is a heavy hitter. Since this is more of a traditional burger, I'd recommend the Big Matty. Don't forget the pickles, they're hella good too. The fries were also pretty good. There's also a Philly cheesesteak spot inside that looks like it just opened. Service: Quick and efficient Food/Drinks: Great burgers across the board, special sauce stands out, Big Matty recommended, solid fries Ambiance: Casual and a little dirty, easy place to eat 8/10 A strong burger spot that delivers once you judge it on its own terms read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

I'm always in the mood for a good smash burger. Hi ho just opened this week so I dropped by to check it out. The setup of the restaurant is fast casual with a walk up style order window. There seating is self seating indoor with a small patio. The space will be shared with another restaurant with similar walk up style order window to be called Cheesesteaks by Matt which I believe is affiliated with Kazu Nori. I tried the Hiho double. The main difference I noticed with this burger was that it comes with lettuce and ketchup. All in all it was exceptional. It was very well constructed and not messy like some smash burgers out there. The restaurant had a decent crowd at 2pm when I stopped by. Better come try it before word gets out. This place will be packed before tou know it. read more

See all

While their burgers are good, the two star rating is for the arbitrary surcharge of 6% to "fund their operations." The 6% is then taxed. How about just raising your prices? Update: one less star for not taking cash. I went back to try their food again, and was disappointed they wouldn't take my cash. read more

HiHo Cheeseburger | Pasadena - Surcharge explained. - Burgers Near Me - Pasadena, California

See all

First the bad: I had to deduct a star because the ranch dipping sauce they charge you $2.05 for ($1.75 plus 6% fee and sales tax) is TINNNNNNYYYY.. see photo.. I get you need to charge for sauce but that's over kill. Now the good: My husband said their burger was really good. He'd come back for that. The customer service was really good too even tho they were busy they kept cool under pressure. read more

HiHo Cheeseburger | Pasadena - Ranch - Burgers Near Me - Pasadena, California

I had high hopes for this place. Ordered Hiho Double and fries. Fries were great but the burger could use a better bun option IMO. The meat was flavorful but the bun was soggy and sadly, took away from making it a great burger. Staff could also be more friendly aka they were rude. Not sure if I'd try again. read more

HiHo Cheeseburger | Pasadena - HiHo Double and fries - Burgers Near Me - Pasadena, California

Soft, juicy, flavorful burgers. Since they are smash burgers, I would definitely go with a double or triple patty. Their fries are tasty too. The fires are on the softer side ... they remind me of steakhouse fries and not burger joint fries. Equally delicious! We ordered pickup via the app and they forgot to include an item. It was quickly resolved with a refund once I contacted them. I'm bummed I didn't get to taste the shake, but it's just a reason to go back. I also had the key lime pie in a cup and oh man was that good! read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

Today we tried: -Plain kid hamburgers -Fries -HiHo Burger -Side of Matty sauce -Vanilla Milkshake -Key Lime Pie -Banana Cream Pie -Lemonade All were approved and special bonus it was kid approved Not sure what all the greasy burger reviews are but they are false. Family friendly a plus!! read more

See all

6% Fee automatically charged to your bill. It is also taxed. There are no signs posted to warn you, save for a very small-print blurb on the bottom of their small paper menu at the register. I mean it's obvious they are trying to hide the disclaimer. If they wanted you to be aware, it would be at least the same size print as the food items on the menu. Second, it took 30 minutes from the time ordered to the time our food was ready (6:12pm - 6:42pm) on a Thursday night. 2 burgers and one French fry. This is absolutely unacceptable and MAYBE ok if they warned you at the time of order so you can decide if you want to, or are able to wait that long. $35.60 for 2 burgers, 1 French fry. 2 starts for the actual food because it was tasty, but not worth the price. Price, service, and the deceptive "service fee" drove this review down. read more

HiHo Cheeseburger | Pasadena - 2 burgers and 1 fry. - Burgers Near Me - Pasadena, California

HiHo Cheese burger just opened next to my work in Pasadena on North side of Colorado Blvd between Madison Ave and El Molino. I had the pleasure of enjoying the Classic Cheese Burger and Fries with a friend for lunch yesterday. This was probably the best burger I've ever had. The quality of the ingredients are amazing and fresh! I love the fries, super crispy, I was told they cook them at 2 different temperatures to achieve perfection. The location is beautiful as well. Loved the food so much decided to get a second helping for dinner for the family. They absolutely loved it. Inside the location looks really cool. They have a really cool roll up door they open up for dining. You're on Colorado blvd, enjoying the fresh air and enjoying a delicious burger! It's a great concept. Price for a burger, soda and fries was super affordable. It's a cashless business model. Great addition to Pasadena Play House District. read more

We stopped by HiHo Cheeseburger during the evening of their grand opening, and the experience was excellent from start to finish. We ordered the HiHo Burger, the Willie Mae fried chicken sandwich, hand-cut fries, sides of ranch and Matty sauce, plus a chocolate shake and a vanilla shake--and honestly, not a weak link in the lineup. What really sets this burger apart is the beef. The HiHo Burger is made with 100% grass-fed Wagyu beef from New Zealand, and you can absolutely taste the difference. The patty is rich, clean, and deeply beefy without being greasy. It's a simple burger done with exceptional ingredients, which makes it feel both elevated and comforting at the same time. Another detail I loved: all of the sauces are housemade, including the ketchup, which is set out in squeeze bottles on each table. It's a small touch, but it speaks volumes about the care and attention to quality. The ranch and Matty sauce were both excellent, and having housemade ketchup just reinforces that nothing here is an afterthought. The Willie Mae fried chicken sandwich was outstanding--crispy, juicy, and well-seasoned. The hand-cut fries were hot and fresh. The shakes were also excellent. The chocolate shake had a deep, rich chocolate flavor, while the vanilla shake was lighter and clean, with a really nice, classic vanilla taste--both well-balanced and not overly sweet. The space itself is great: semi-open air, with large rolling garage-style doors at the entrance that give it a relaxed, modern, almost industrial vibe--like a polished mechanic shop meets neighborhood burger joint. Service deserves special mention. Everyone was friendly, efficient, and clearly on top of things. Despite it being a grand opening, we didn't experience any of the delays some other reviewers have mentioned. Our food came out quickly, everything was correct, and the staff seemed genuinely happy to be there. Bottom line: fantastic food, great service, thoughtful details, and a burger that truly stands out in a very crowded field. If this is how they operate from day one, HiHo is going to be a go-to spot. Highly recommended. read more

See all

We ask for two hamburgers and give one, we said no salt and the said is the how they do it. And they don't accept cash is ok.

I wanted to love it, but it really didn't work for me. The buns were cold and the bottom bun was very soggy from the wet lettuce and onions. I wish the buns were toasted. The meat was actually good, I just wish the burger was better put together. The fries was probably the best part of the meal and the key lime pie as well made the meal worth it. read more

HiHo Cheeseburger | Pasadena - Hiho Burger, Hot Pastrami and Fries - Burgers Near Me - Pasadena, California

Food: Burger meat quality was great! Willie Mae's tenders were not dry and had a nice crisp texture. Service: I ordered the Pastrami Burger in which I requested no onion... the burger was stuffed with onions. As a new hot spot they need to work on the wait time (about 20 min). Pricing: Very high priced small portion (2 tenders) + you have to pay extra for the sauce. Overall, I'd recommend others to try once. Side note; I would like to try matu when they open. read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

It gets packed in there as there's limited seating space but the HiHo double cheeseburger was good with ketchup already spread on the bun when you get it. The fries were also crispy enough. It's definitely filling and also pricier than in-n-out but a decent option in the area for burgers. As for drinks, it was just a canned Diet Coke rather than a fountain drink. read more

HiHo Cheeseburger | Pasadena - The HiHo Double with Fries and Side of Matty Sauce - Burgers Near Me - Pasadena, California

See all

I got a single patty Hiho. It was just okay for a less than $10 burger. Thank goodness parking is validated for $2 in the apartment garage. This makes it easier. I was in line for Matu and wanted to try this burger I've been hearing about. I don't think I'll ever get it again. I didn't like how the buns were cold; they were soft though. I liked the onions and pickles but it was just an okay burger. read more

I stopped by HIHO Cheeseburger today and ordered the HiHo, fries, and a Dr Pepper, and everything exceeded my expectations. The burger was cooked perfectly, juicy, flavorful, and you can really taste the quality of the meat. The fries were hot, crispy, and seasoned just right. My bun was lightly toasted and soft. Even the Dr Pepper tasted extra fresh. The customer service was amazing from start to finish. The staff was friendly, attentive, and made sure my order was exactly how I wanted it. The restaurant was clean, the food came out fast, and the overall vibe was welcoming. This was one of the best burger experiences I have had in a long time. I will definitely be back, and next time I might try a milkshake too. If you have not been to HIHO yet, you are missing out. Highly recommend! add ambience out door not a lot of seating. There is another restaurant right next to it. Lots of traffic. read more

HiHo Cheeseburger | Pasadena - HIHO - Burgers Near Me - Pasadena, California

See all

This place is way overhyped. The burgers are very mid, and the workers are really unfriendly. They're not helpful when you ask questions. They also added a 6% fee, which is basically their required tip. for a place that is a burger takeout joint, that's unheard of. I would not recommend this place. Go to another place instead. read more

This review is for the banana pie, kids burger, and fries. Let's start w the fries. Perfectly salty, crunchy and crispy. No complaints- maybe one of my more recent best fries I've had in a while. The original double burger was too much, so the cash register (who I'd didn't catch her name, which bums me out) suggested the kids single patty with add-ons. It was the perfect suggestion! The portion was exactly what I needed and wanted. The banana pie in a cup was drool worthy. The pie crust was in almost every bite and the filling was the right amount of sweet. I'll def be comin back! read more

Delicious burger and great service. It shares space with Matu cheesesteaks so maybe take it to go ! Burgers were great and not too greasy. Definitely grab one and also a cheesesteak next to it and go home and eat half and half lol read more

This isn't the first HiHo so for those familiar it's a small space for eat in. Theres also a steak sando order counter there. Everyone is friendly, the food is a small menu but the beef for it all is wagyu and fries are cooked in tallow so its delicious. Desserts offered. read more

Unfortunately have to say that I'm quite disappointed with this location of HiHo. I used to tell everybody I knew that HiHo was my favorite burger in all of LA, back when they only had their Santa Monica & Mid Cities locations. But it seems like since they've expanded, they haven't been able to keep up with the quality I'm used to seeing. Today we waited 25 minutes for our burger, and when it finally arrived my burger was just lukewarm and cheese barely melted. My husband and I agreed that our meals just weren't as fresh as we were used to experiencing at the other HiHo locations. The second part of my disappointing experience here isn't entirely HiHo's fault but just something to note as a guest thinking about visiting here: seating was a bit chaotic for us during dinner time on a Friday night. A family was hovering over our table and sandwiching us in between their conversations and after they finally moved away, immediately a couple with an untrained dog decided to wait right next to us as their dog was clearly interested in eating our food and also lunging at other dogs. There was just people waiting everywhere trying to get a table. Overall just not a chill environment at the moment if you're looking for a relaxing night. Unfortunately I don't see myself coming back, which makes me really disappointed because I used to love HiHo. read more

Burger and fries are bomb!!! Everyone there is really nice and plenty of street parking! read more

See all

Glad to see there's a new burger joint in Pasadena! Went during the day so there was parking nearby and the food came out pretty quick. The quality of the meat was good and would definitely come back! read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

I tried it only because the cheese steak shop was closed next to it. Was hoping that it would be a really good cheeseburger since it ended up costing me almost seventeen dollars for 1 small double patti, cheeseburger with a couple strips of pastrami. The price went up because they do an automatic six percent gratuity. But they tell you that this is a no tip restaurant, so they force a tip from you instead...I guess the forced "non" tip is for me to pickup my own food, get my own water, and throw away my own trash. Lucky Boys still has way better food at a lower price and larger quantities as well as faster service. I was the only one there at 4pm and it took almost 15 min for one burger. It was worth trying cuz it was new, but I will not go back and I won't take my family. Sorry...probably wont try Matu next stand over either with even higher prices. read more

HiHo Cheeseburger | Pasadena - Pastrami heat burger with double patty cheese. It's about the size of a big mac. $17 after tax and forced six percent tip - Burgers Near Me - Pasadena, California

Tried The HiHo, Pastrami Heat Triple, and Big Matty. The HiHo is first on the menu for a reason--it's the best burger they make. A reminder that the first item is often the pride of the place, and this one delivers. The burgers are excellent, but so are Shake Shack and In-N-Out--at that level it's mostly personal preference. What truly sets HiHo apart are the fries. You don't get a huge pile, but every single fry is perfect: crispy outside, soft inside. The kind of fries you're lucky to find even one of elsewhere. Bliss. read more

I've attached a receipt so you can see. A random $1 fee as well as $4 for a bottle of Mexican coke. And a $1.75 charge for spicy onions? Really? And the smallest veggie burger. Nothing special would not go again read more

HiHo Cheeseburger | Pasadena - $1.75 charge for a spicy onions? Really? - Burgers Near Me - Pasadena, California