The burgers and FRIES were delicious! Its a Must try especially if you want a straight up tasty burger.

We came to HiHo on a Sunday night and the place was pretty busy! They have indoor and outdoor seating, but it's basically all outdoor when the doors are open completely. The patio was really crowded so I definitely wouldn't bring my dog next time. You walk up to the counter and choose either the HiHo Cheeseburger window or the Matu Cheesesteak window. I had water, the vegetarian cheeseburger (black bean / homemade patty, not artificial meat!) and the French fries, which I think are cooked in beef tallow. I thought the burger was good! There was some relish on my burger that I wasn't a fan of but that may just be a personal thing. I kind of felt like my burger was falling apart as I was eating? I wish that I had gotten a fork but the patio was so crowded, I didn't want to squeeze past everyone. My favorite thing were the fries, they were super salty and reminded me of Pizza of Venices wedges :') read more

HiHo Cheeseburger | Pasadena - Vegetarian burger - Burgers Near Me - Pasadena, California

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This place share a space with Matu cheesesteak. We got two burgers and the flavor and freshness is really good but I did not like the fact that my burger was soggy on the bottom. My burger fell apart after the first bite. Really messy but flavor and texture is good. Now those fries, do not share, get your own. Really good crispy and yummy! Seating is limit so if you come with someone, one can wait for food and the other can look for a spot to sit. read more

HiHo Cheeseburger | Pasadena - HiHo Double but triple - Burgers Near Me - Pasadena, California

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Planned to meet my family in Pasadena. I offered a few places to meet, they chose Hiho. I was a little early to our meet. I grabbed a bench outside and waited. A line began to form before Hiho opened. My family arrived. The line had died down. I didn't realize Hiho is on the left and a cheesesteak place is on the right. Very cool. There a a handful of tables inside and some on the patio. I had studied the menu, of course, and decided to order the one chicken tender sandwich, fries and a Diet Coke in a can. My aunt and uncle ordered burgers and fries. Our food arrived pretty quickly. It looked so good! The chicken sandwich was good. I loved the batter on the chicken. Reminded me of really good tempura fish. Nice bun. Sweet pickles. The star...the fries! Crispy on the outside. Creamy on the inside. Salted perfectly. Oh my! I was told the burgers were really good, too, but I was very happy with my chicken. read more

HiHo Cheeseburger | Pasadena - One tender chicken sandwich, fries, burger in the back - Burgers Near Me - Pasadena, California

Classsic burger taste profile, executed perfectly. A little disappointed by the lemonade. I know beef tallow fried fries are trendy, but I gotta admit these were really good. The only downside is the loud and cramped dining area. Next time I'll get it to go. read more

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I have been wanting to try this since they opened in Pas Got the HiHo burger, the flavor of the meat was good and the bun was soft. But the bottom bun got so soggy, I took it off to eat the other half of my burger. The chicken tenders are pretty good, they come with honey on it and have a different batter on them. But they were a good size and were yummy! Fries were solid The service was fast, you just go up to order. But we went on a weekday so I'm sure it's busier on the weekend. I was pretty disappointed in how soggy the burger was, I was really looking forward to trying this place. But the chicken tenders and fries were pretty good. I am not sure if I would go back read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

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I've been to the HiHo in Studio City and really loved it, so I came to the Pasadena location for the first time the other day. I really loved their burgers last time at their other location, but felt like it was a bit too salty this time unfortunately. I just got their HiHo, which is a double smash patty with lettuce, pickles, ketchup, and grilled onions. Despite the saltiness, the flavors were great and it is a solid burger. Bonus points for HiHo being halal too, that is always exciting! The service at this location was also great. There's street parking available and I parked a few streets down and walked over. Overall, I think that there are no complaints about the location but this time my burger's flavors were lacking a bit. Still, I will definitely come back and won't write HiHo off. read more

Sharing the same space as Cheesesteak by Matu, HiHo usually doesn't have much of a line, so you can simply walk up and place your order. I thought the burgers were just okay, on the smaller side, and the lettuce in it was a bit soggy, which is a big no-no for me. My husband, on the other hand, isn't picky about burgers and happily finished them without complaint. What really earns this place five stars for me are the Willie Mae chicken tenders and the chicken sandwich. Holy moly! I've had Willie Mae's in New Orleans before, and this version is just as good if not better. The chicken is hot, crispy, and incredibly flavorful. Honestly, it was worth the three pimples that popped up on my chin the next day. I'm not sure how they brought it to LA or if they're using the same recipe, but whatever they're doing, don't skip the Willie Mae chicken tenders here! read more

HiHo Cheeseburger | Pasadena - Willie Mae chicken tenders, chicken sandwich & cheeseburger - Burgers Near Me - Pasadena, California

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A friend and I tried to come to cheesesteaks by Matu and it's only open during lunch time So we tried HiHo burger. It shares the same space, almost like a mini food court but with just two options The cashier we spoke was nice and helpful. Standard smash burger. Reminds me very much of For the Win. Quality tasted. I like that the fries are fried in beef tallow. read more

HiHo Cheeseburger | Pasadena - Inside - Burgers Near Me - Pasadena, California

We happened upon this place tonight after our movie when we realized that we might get hangry on the way home. Glad we tried it out! Staff were amazing--greeted us warmly, explained the menu, that the burgers are 100% grass fed Wagyu beef and that the Hiho smash burger is the most popular order. Food was hot and ready within 10 minutes. Customer service (5/5). Ambience is just warehouse vibes dimly lit in greys and blacks but at least it was clean (including the bathroom), plenty of seating, EDM music too loud to really talk. (4/5) Hiho burger, Single tender hot chicken sandwich, hand cut fries, and house made pickles were all super flavorful. Kudos to the owners who decided to specialize in a couple really excellent items rather than having a 6-page menu. Pickles and chicken were a bit sweet for me but definitely crispy. Burger was savory and delicious. Fries were slightly sweet as well (maybe the oil they use), perfectly hot and crispy. All in all a very satisfying meal on a cold rainy evening. Come check it out! read more

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This is a great burger. Juicy. A bit salty - but I guess people like that sort of thing. Fries were natural cut and pretty good. $9.45 for the classic and it came with two patties and two slices of thick American cheese. I'd get this again. I was debating getting the chicken and I saw the guy next table eating a Willie Mae fried chicken sandwich. Looked a bit greasy and crispy on the outside with a tender chunk of chicken inside, he left half on his plate but he said it was really good - pioneer chicken style. He said it wasn't greasy, so I guess I'll have to try it next time to find out read more

HiHo Cheeseburger | Pasadena - Classic burger and fries - Burgers Near Me - Pasadena, California

Came to HiHo burger for the first time and it was sooo good! I didn't know what to get so I opted for their HiHo burger and it did not disappoint. Everything tasted fresh and well seasoned. The burgers come double double unless you order the kids for a single burger. Staff was welcoming and the establishment was clean. The place does share seating with Matū Cheesesteaks but they were closed to there was a lot of seating. HiHo burger + pastrami: 7.8/10 ; the flavor was very good and enjoyable. I couldn't really taste the actual pastrami thought besides the texture of it. Overall it was good. Fries: 10/10 ; when I want fries this is what I want! Hiho burger: 8.6/10 ; the flavor was very good and packed well. I'm not sure if there was water remaining from the lettuce or some oil from the burger but there was a lot dripping. Overall, I would get again though! This place was amazing and I'd definitely be back! read more

HiHo Cheeseburger | Pasadena - Hiho with added pastrami and fries - Burgers Near Me - Pasadena, California

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I finally made it to HiHo cheeseburger in Pasadena to see if the hype is real. HiHo cheeseburger has been called the best burger in California. They're known for the Wagyu beef and simple, quality ingredients. I wanted to love this place but the burger was underwhelming. The Wagyu patty itself was the only part that lived up to the hype; it's juicy, lightly seasoned with salt and pepper, and cooked to a perfect medium. It was all downhill after that though; the bun was not toasted, the shredded lettuce was wet which made the bottom bum soggy. The pickles were thick and mushy with no crunch, so instead of a balanced, satisfying bite you get a soft mush of ingredients. The thick cut fries were much better than expected. They're nicely fried and well seasoned. They were the best part of the meal, and I hate thick cut fries. I paid around $25 for a Mexican Coke, a HiHo Double, and the fries, and for that price it didn't feel worth it. It wasn't even as good as a picanha burger and fries you can get for $10 at Fogo de Chao down the street. Service was friendly, the food came out fast, and the place is run well. They have a limited but well balanced menu. They've got house made desserts like banana cream and key lime pies and from scratch milkshakes, which looked tempting and might be worth coming back for. They have a chicken sandwich too, if that's your thing. Overall, I'm glad I tried it but the burger didn't live up to the hype for me. Worth a shot if you're curious. Give the fries, shakes, or pies a try but don't go in expecting the best burger in California. read more

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Can't believe Pasadena finally has its own HiHo. There's a lot of hype around this place and it's been busy every time I've gone, which is already three visits in. I can see why people either love it or hate it. Yes, the burgers are on the smaller side and yeah, it's a bit pricey for what it is, but I've been really enjoying it lately. They specialize in Wagyu beef smash burgers, and so far I've tried the HiHo burger, which reminds me of a classic double cheeseburger with mustard, and the Big Matty, which gives Big Mac vibes. I've also had the chicken tenders sandwich, and it honestly reminds me of Korean fried chicken. Crispy on the outside and juicy inside. The space itself is pretty small with limited seating. You order at the window and then find a seat, which gives it that casual walk up burger stand vibe. What I'm really in love with are their beef tallow fries. I actually enjoy that slightly soggy crispiness and they're super addicting. Overall, this spot definitely hits the spot. Just be prepared for a wait because it's pretty popping right now. read more

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The great: the staff is amazing, friendly, and attentive. The good: the French fries, they are crispy on the outside and chewy on the inside. The okay: while the burgers are juicy, they are on the greasier side. You can tell the quality of the meat is good, but unfortunately it was a bit bland. Worth a try if you're in the neighborhood. read more

HiHo Cheeseburger | Pasadena - Classic burger and fries - Burgers Near Me - Pasadena, California

So I got my first taste of HiHo in Studio City a while ago and I was like "Shyeet, that's some tasty shyeet. Wish there was one near me." Well, here we are now and they've put one right in my hood. It's right next to Tender Greens and parking is always a pain in these parts, especially if you're looking for a free spot. There's always the paid parking garage accessible on the north-south street right next to Tender Geeens. It's six bucks though. You've been warned. Oh yeah, another thing is that this HiHo is not a traditional, fast-food restaurant setting like the Studio City spot. It's basically just two windows: one where you order and the other where you pick up. There are seats and tables in an adjacent, covered patio area, but it's relatively small and it's shared with another eatery - a really popular Philly cheesesteak spot called Matu or something that runs out of bread and meat after a couple hours. So during prime time, you're going to have to wait a bit for a seat. Also, because it's like a pick-up-and-go spot, there are no fountain drinks (just cans and bottles) or bathrooms here. Just FYI. Anyway, so HiHo burgers are terrific. They really are dayum good and some of the best around. But the one I got here wasn't as good as the one I had in Studio City. The bun wasn't crisped properly and was a bit soggy. And the patties seemed a little overcooked. Still, it's a lot better than like 95% of the other burger spots in the area. Fries were a little greasier than I remembered as well and a bit soggy. And these are some of the best fries you'll get (they're Belgian style). And if I can recall, they give you like a garlic aioli dip in the Studio City spot. Not here though (or maybe you have to ask for it...I don't know). I suspect the quality control has declined because it's a super popular spot right now and they are a bit rushed when crafting the stuff back there. I think that might be it. Anyway, when things settle down a little, maybe things will pick back up. Probably should've given this a three, but I know they can do better and I know what a real HiHo burger should taste like! To be continued! read more

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Was having lunch next door and noticed a short line so picked up a few burgers to take home to try. Ended up waiting ~20 mins for the food. Tried both the Hiho double and the Matty burgers along with a side of fries. Both burgers were good and actually prefer the Hiho over the Matty as I wasn't a huge fan of the sauce. Fries were decent but prefer them fried a bit more so that they'll be crispier. Will be back but will likely dine there as the buns were a tad soggy on the 15 min walk home. read more

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(+) Hiho cheeseburger (+) honey tenders Hiho has a few locations out on the west side, so I'm happy that they have decided to open one in Pasadena. Hiho does wagyu beef patties and hand made ingredient's that make the burger come to life on the first bite and beyond. I did not know they had honey tenders, so I ordered to try them out. See the food section for my thoughts! Food: man, for the $10 ish price tag for the Hiho cheeseburger, you are getting bang for your buck. The oil from the wagyu beef patty makes the bottom of the hun really soggy, but that's how you know these patties are tender. I enjoyed the pickles in the burger because of the crunch it gives. The hand cut fries are one of my best tasting fry award. These fries are soft in the middle, but crispy on the outside. The star of the show was the honey tenders. I wish the order comes with more than two, but they are giant tenders and very filling. It's a good side to share with a burger. My favorite part of the tender was crispy and light breading that was glazed with honey and other spices, you have to try to it know what I mean! Service/ambiance: Ordering is easy and my order was done within 15 minutes. There is a small covered patio but no indoor seating. Overall, I would recommend Hiho because of the quality ingredients they serve. It's a treat to enjoy a quality burger, but when the wallet allows, go visit HiHo cheeseburger. You won't be disappointed. read more

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Finally checked out Hiho this weekend. Came by around noon on a Sunday. No lines for ordering. Half of seating open but not shaded. A few inside tables opened up after a few minutes. I got Hiho and hubby the Big Matty with fries. Pros: - quality patty, very juicy and flavorful. Was literally non stopping dripping the entire time - I love their pickles wish I ordered extra - grilled onions were delicious too - tallow fries extremely crispy - quick service. Our food came out about 12 minutes so better than I expected based on other reviews here Cons: - from the double wagyu patty, to tallow fries, everything is so unctuous. But half way through felt a bit heavy. Especially the fries felt overly greasy - because Wagyu, they didn't really flatten down the patty as much as traditional smash burger. So missing the crispy edges and smokiness I usually love - I didn't love the matty sauce like other reviews. Was a bit too tangy for me, just a personal preference Overall it was a high quality burger but I couldn't eat this more than once a month... this for sure is heavier and more of a treat than regular smash burger. read more

HiHo Cheeseburger | Pasadena - HiHo Double (left) and The Big Matty (right) - Burgers Near Me - Pasadena, California

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This location is open air - it was too way too cold to sit down, so we ordered to go. Service took maybe 8-10 minutes at 9pm. Everything is priced extremely affordable. Just keep in mind the 6% fee added to every bill since this is a non-tipping establishment. (It was less than $2) I got the Hiho cheeseburger and my husband got the big Matty. He loved his, The one issue I had was the amount of black pepper. Waaaay too much! I ended up not finishing the burger and giving it to my husband. Very similar to lucky boy read more

HiHo Cheeseburger | Pasadena - Double - Burgers Near Me - Pasadena, California

Best burger in all of LA and I'm obsessed with smashburgers so that says a lot. Period. I'm so happy this HiHo finally opened up, I had been going to the Mid Wilshire location for many years and glad to hear they're expanding. Menu is simple and it's very burger focused though they do have a chicken sandwich and some chicken tenders. I alway go for the HiHo versus the classic because the HiHo comes with lettuce and tomatos. Meat quality is phenomenal. You can immediately tell with the first bite. By default their HiHo comes with two patties- they're not grilled in a flat away so they look a bit thicker than your average smash burger. With that being said they're slightly less crispy and a little bit more juicy so they've perfected the technique! You can't miss out on their fries, they're thick cut and salted to perfection. And don't miss out on the ranch because it elevates the fries! read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

Seriously, we came for MATÚ only to find they close at 2pm. Since we found plush parking up front we decided to eat here. I am not disappointed. The food is actually good and tastes like a clean good burger. Potatoes are fresh too. O honestly think it's better than in and out. Young kid (Josiah) served us. Very friendly and knowledgeable in selling the menu and the ambiance is chill. No wonder there's a line whether or MATÚ is open or closed. Check them out. read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

I saw that HiHo Cheeseburger in Pasadena opened up and decided to give it a try with some friends. I ordered the HiHo Cheeseburger (cheese, ketchup, slow-cooked onions, lettuce, house-made pickles and mustard) and a side of French Fries. I'll be honest, the burger was good, but not great. The bun was soggy and the size of the burger was pretty small, even though it was a "double." I was expecting a little more for the price you pay. I will say they give you a good portion of fries, but you do have to order them separately. My friends also ordered the Banana Cream Pie and Key Lime Pie, which were both delicious! I feel like I enjoyed the other items more than the burger, which isn't great since it's a burger joint. I'll probably give it another try, but there are so many burger spots in LA and In-N-Out still beats this spot in my opinion. read more

HiHo Cheeseburger | Pasadena - HiHo Burger and French Fries - Burgers Near Me - Pasadena, California

I had a fantastic experience at HiHo. I was initially nervous about the massive line in the blazing sun, but luckily, that crowd was actually for the neighboring cheesesteak spot! I ordered the HiHo Burger--double smashed patties with onion jam, ketchup, mustard, and pickles. It was exactly what I needed after hours of tennis; perfectly savory and 'hit the spot' amazing. The fries were also a highlight. They serve them in a clever vented bag (with holes) so they stay crispy rather than getting soggy on the way to the table. Note on seating: Since the patio is shared with the cheesesteak place, finding a chair is a bit of a mission. I'll definitely be back to try those cheesesteaks, but I might wait for the opening hype to die down first. read more

Um, give me all the fries, right NOW?!?! Holy hell these are the best fries I've had in my whole life. A super close second on the big island in Hawaii, also made with tallow. I'm seriously only here to talk about the fries over and over again. Fries and pies, let's do that. They have two pies in a cup. It's an adorable paper cup full of key lime or banana cream pie with a dome lid full of whipped cream cloud perfection. I mean who thinks of this stuff? Who sat and thought "I'm gonna make fries and pies so good that Annie is super happy and talks about the fries and pies in an almost useless Yelp review" Come here on a Friday night and it's POPPIN. Super cool vibes where everyone just sits where they can. Order at the front and get a number kinda place. Also, can we talk about the fries and pies again read more

Tried the HiHo Burger & Big Matty. Also got the beef tallow fries. All of it was good, but didn't live up to the hype for me. Don't go out of your way to grab it, but if you're nearby and craving a burger this will definitely hit the spot. It shares a space with Matu Cheesesteaks & that usually has a line. We were able to walk right up and order at HiHo, which was nice. read more

I love HiHo. Their burgers are consistently delicious. Their fries are probably some of the best around. Their prices are reasonable and service is fast. This location shares a space with a cheesesteak spot and has no indoor seating, so seating is a bit tough and uncomfortable with patrons constantly standing around waiting for orders from two different spots. But the food is the same amazing quality and it's their first location on this side of town, so I'm not complaining. read more

Decent burger. Probably comparable if slightly below In N Out, Shake Shack, and the Habit. They probably trade well off the Wagyu brand. Fries were actually really good, upstaging the burger. Service was slow. I was told to expect a 20-25 minute wait when ordering my burger, and it actually took 30+ minutes to receive my order. I had to actually go to the window to inquire about my order and the employee gave a rushed apology saying they were working as fast as they could. The setting itself was pretty average. Half the tables were empty, which made the long wait time seem even more discouraging. Free 2h validated parking in the covered lot behind the restaurant; just need to ask for the validated ticket. read more

HiHo Cheeseburger | Pasadena - The Big Matty - Burgers Near Me - Pasadena, California

The food itself was absolutely delicious. The wagyu patties are clearly high quality: rich, flavorful, and cooked well. Honestly, I think this is something HiHo should lean into more. Nowhere on the menu did it say the burgers are made with wagyu, and I think that lack of messaging is a big reason people complain about the prices. If customers knew they were paying for high-quality wagyu beef, the pricing might make more sense. That said, the portions were underwhelming for the cost. I ordered the Big Matty Triple with fries and sauce, and I was still hungry afterward, which is not something I expect after a triple patty burger. The fries were good, but again, portion-wise they didn't feel substantial. The sauces were tasty and clearly made in-house, but the $1.75 price point for about 2 oz feels steep. I understand the labor and prep that goes into them, but it still feels hard to justify at that size. The line moved pretty slowly, and there was a longer wait time for food than expected given the menu's simplicity. Nothing went wrong per se, but the overall pace dragged the experience down. There is also a 6% automatic gratuity with no option to tip additional amounts. This personally wasn't an issue for me, I usually tip a minimum of 10% anyway, but it's something people should know going in, as it may surprise some guests. Ambiance The dining area is a shared hall with another restaurant that's still coming soon, which makes seating feel like a bit of a free-for-all. It's open and not very controlled, so things like temperature and general flow are hard to manage. It works, but it doesn't feel polished or particularly comfortable during busier times. read more

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I ordered the Big Matty, Hand Cut Fries, and a Homemade Lemonade Keypoints: - Expensive - Food comes out slow - Minimal parking The Big Matty burger was overall pretty good, it came out almost cold, it was lukewarm at best, which is a let down after waiting 20 minutes for it. This burger is very similar to Shake shack. The meat is tender, bun is soft, and good amount of cheese and lettuce. Overall a good burger, but for the price and wait, there's similar spots. I wouldn't go out of my way for this burger but if you are walking distance then it's worth the try. The Handcut fries were good as well but didn't amaze me. They were a bit soggy and same as the burger temperature wise, almost cold, lukewarm at best. They are very plain, if you're into that then you will like these, but I would recommend for them to add Cajun to it. The Matty sauce is good, but $1.75 for a small sauce is crazy. Overall, I feel most complaints that will be coming in on Yelp will be because of the wait, but that will get fixed with time as they establish themselves since they just opened. Given the parking is very minimal, nothing wowed me enough for the price to deal with a parking structure and walk to this. If you work or live nearby I would recommend to try it out. The ambiance is clean, good music, and a decent amount of indoor/outdoor seating. The staff are friendly, but I would recommend they add pictures or have menus with descriptions of each item ready to go for the people in line, because I felt rushed to order since there was a line behind me and the bulletin menu they have has no descriptions so I had to look over the menu fast. read more

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Like many other reviews said, the bottom of the bun falls apart and is super soggy because they put the wet lettuce mix underneath the burger, above the bottom bun. We had to flip the burger and eat it upside down. Seems to be an easy fix, however for some reason after all the negative comments they don't change it. It makes a big difference when the burger falls apart, doesn't make it enjoyable to eat. The burger itself was good but the bun ruined the experience sadly. Also, the wait was pretty long for being the first one to order ahead of a bunch of people. After I finished my burger the folks who ordered right after me still hadn't gotten their order yet. I suggest arriving early because of this. On the upside, the fries were amazing! The matty sauce and the ranch sauce sides were delicious. read more

Cool little spot Dining area is tight but we were able to get a table right away You order at the window and pick it up The burgers were really good bread was super soft Really tasty Fries were perfect If in the area would recommend trying them out for a quick bite read more

HiHo Cheeseburger | Pasadena - Single burgers and fries - Burgers Near Me - Pasadena, California

Pretty good burgers and chicken sandwiches in the heart of Pasadena. I had heard about HiHo before but I didn't have many expectations. The burgers do have a good quality on the patty and the chicken sandwich was generous with the size of the chicken strip! The chicken sandwich also had a tasty slaw and sauce on it, and it honestly stood out more than the burger. I would come back if I was in the area craving a burger. It is a little pricey for the size of the burger. read more

HiHo Cheeseburger | Pasadena - Burgers Near Me - Pasadena, California

I tried the Hiho burger and it was tasty. Fries were crispy and nice. They have a soda dispenser that is self serve. There's limited indoor seating and 2 restrooms available. They validate parking in the back. Staff were nice. I enjoyed my meal. read more

HiHo Cheeseburger | Pasadena - Hiho burger - Burgers Near Me - Pasadena, California

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I haven't heard of HiHo until they opened here in Pasadena, and after trying, I don't understand the hype at all. Planned to get one cheesesteak and one burger to try for dinner yesterday but since Matu was "out of bread" at 4:30pm, we went with two burgers and a fry. I've enjoyed the pastrami burgers I've had thus far at other places so we opted for a Big Matty (add pastrami - $4) and the Pastrami Heat. They're basically the same burger with different sauces, which didn't taste too different at all. Wagyu is cool and all but wagyu burgers are insanely overrated because it devolves into a greasy, less beefy burger compared to a simple, nice blend with good lean to fat ratio. The pastrami portion was small and sliced so fine it was like scraps, and barely tasted like pastrami, save your money. By the time I was half done with my burger, there was a pool of grease on my plate and all over my hands. Also--totally personal preference--shredded lettuce on burgers is the absolute worst, especially when there isn't a lot and it becomes semi-slimy and soggy under the hot patty. Like... it doesn't add anything except cooked lettuce flavor, certainly not texture, when served like this. I like the fries, came out hot and crispy but on the soggy side similar to Five Guys. 6% service charge for counter service that you can't opt out of as far as I know. Staff are friendly and the location is clean. A little bit noisy when full but not too bad when we were there. $50 for two mid burgers, a fry, and a can of Diet Coke... just go to In-N-Out. Literally half as expensive, tastes better, and more time efficient. read more

HiHo Cheeseburger | Pasadena - Big Matty + pastrami and a Pastrami Heat (basically the same burger) - Burgers Near Me - Pasadena, California

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HiHo cheeseburger honestly hit it out of the park for me. My fiancée and I only tried one burger today since we wanted to check other new places in pas, but it was amazing. The pastrami heat had a perfect compliment of a wagyu patty with pastrami and it was not overpowering at all. The lead tonight was always very nice and helpful. The atmosphere is also great for a chill date night or just a quick bite with friends and family. We cannot wait to come back and try more of the menu! read more

HiHo Cheeseburger | Pasadena - Pastrami Heat - Burgers Near Me - Pasadena, California

Came here for cheeseburger week. Ordered the Big Matty, fries and chocolate milkshake. It was delicious! Good price point and my burger was juicy. This place will be a regular spot for my family. read more

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We landed at HiHo as a "Plan B" after Cheesesteaks by Matu sold out early. While the location is convenient, the experience left a lot to be desired. The Food: The burger itself was the highlight--fresh bread, juicy meat (likely Wagyu), and great flavor. However, the portions are incredibly small for the price. I easily could have eaten two. The real letdown was the sides. For $5.25, the small portion of fries arrived barely room temperature. Honestly, I've had much better, hotter fries at McDonald's. The Value & The Fee: Paying nearly $20 for a small, lukewarm burger and fries is already a stretch, but the receipt was the final straw. There was a vague line item simply labeled "Fee" (about 5%) with zero explanation. If you need to cover costs, just raise your menu prices. Sneaking in a surcharge without disclosure feels sketchy and dishonest. The burger was tasty, but between the cold fries and the hidden fee, this is a hard 2 stars. read more

While their burgers are good, the two star rating is for the arbitrary surcharge of 6% to "fund their operations." The 6% is then taxed. How about just raising your prices? Update: one less star for not taking cash. I went back to try their food again, and was disappointed they wouldn't take my cash. read more

HiHo Cheeseburger | Pasadena - Surcharge explained. - Burgers Near Me - Pasadena, California

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Only thing I liked about the HiHo burger was that it includes 3 thin beef patties, but otherwise the taste was just okay. Nothing really stood out about the flavors from the sauce that make me eager to go back, especially when it's supposed to be the house special burger. On the other hand, the pickle taste was really strong that it took away from the taste of the other ingredients. Fries were too mushy and not crispy at all. read more