Dan is the BEST! Let it be known. I brought my bike in last year for repair when I first moved…read moredowntown and had a wonderful experience, back again this year for tune-up. Dan is so knowledgeable and generously shares information about the bike and the repair so that you know what's going on with your bike. I'm so grateful and have learned a lot! He's super friendly and chill, and shares his knowledge so you leave with both the bike in tip-top shape and with education. I know my bike is in excellent hands, given his many years of experience not only with expert repair and running the shop but also since he is an athlete as well. Thank you, Dan!

Literally the worst experience I've ever had buying ANYTHING online. When you spend close to $3000…read moreon a scooter that the website says is "In Stock", you'd expect it to be delivered in a timely fashion, no less than 4-5 days. After multiple attempts to contact Vene, it has now been over two weeks since I placed the order and they refuse to help me or do anything. This is completely unacceptable. BUYER BEWARE, THEY ARE SCAM ARTISTS, THEY TAKE YOUR MONEY THEN " SHIP" A PACKAGE THAT NEVER MOVES. I highly suggest buying directly from the products manufacturer and not this joke of a scooter shop.

Robert cycle shop his a great bicycle shop for repairs. My son and I have taken our bikes there…read moreseveral times for tuneups repairs, etc. I don't think we've ever gone in where the owner was not on site and present. He is attentive., Thorough and explains everything that he needs to do to your bike to have it running properly. They also do not do any repairs on the bike without your authorization and knowing what the bottom dollar amount will be. My son has a very expensive bike and does not trust just anyone to work on it. He trust Robert cycle shop implicitly.

I knew I had a flat, but didn't know my tire was shot. The help at Roberts pointed out the tire's…read moreflaws which could quickly contribute to a new flat. I went for the upgrade. The staff will do free checkups on any bike that comes in. My suggestion: Arm yourself with their advice!

Called ahead and explained my issue with a fork (I didn't have the tools to fix it myself and I'm…read morenot even sure I could've). Dropped off my fork and it was completed within 45 minutes. Fantastic service and a fair price for what I needed done

Harry; the owner, is a polite and honest guy & very busy power sports mechanic. Great with…read morecommunication and super fair on his pricing. He may take a little while longer to get to your bike/atv/jet ski in the Summer because of how busy he gets, but he'll normally let you know that upfront along with a estimated date when you can expect the work to be completed. Really good guy and out of the way location in the Naperville/Plainfield area but totally worth checking into if you don't have a trustworthy / reliable mechanic for anything power sports. Great Experience & Highly Recommend this shop!

Scooterworks has had the best customer service I've experienced in a scooter dealership/service…read moredepartment. I bought a scooter in poor shape off Facebook marketplace and they made sure it was safe and running for a reasonable price. The shop is always nice, clean, organized, and dare I say... fun?! I'm going to keep coming back here and get work done for both my and my girlfriends scooters - I cannot recommend them enough!

Scooterworks is an honest, straightforward shop with excellent sales and service. Nate is friendly,…read morehelpful, and genuinely intellectually engaged when it comes to keeping scooters running and performing well. He was always ready to find parts for my 2014 Stella, and kept her running at top speed for years. They sell and service Buddies and all kinds of other brands as well. You can ride by with any question or issue and somebody will help you right away. Sometimes they'll even work on your scooter while you wait. They always try to save you money, and will wait on things they could easily collect for if they think you don't need them done yet, like tuneups or new batteries. I store my bike here every winter, and they have all the maintenance done when you pick up in spring. They don't sell Vespas, sadly, but they do service them, and I can't recommend them highly enough. They are real cycling enthusiasts.

Excellent customer service!! I called Saferwhole sale in new lenox and they were extremely rude and…read moreimpatient. It's like night and day between them and Express Powersports. My husband and I purchased a bike from here and we felt we got our moneys worth. The owner and his staff were very friendly and informative. They were able to answer every single question and took their time with us even though the Store was pretty busy with other customers. I would give them 100 stars if I could. The owner not only helped lift the bike up into our truck, but went an extra step to put cardboard down in the trunk so the gasoline wouldn't leak out into the car. He also didn't just sell us a bike, he went through maintenance, and proper care of the bike with us. We left away feeling good and our son has been enjoying this bike ever since. We will definitely be coming back once our other kids are age-appropriate to ride a bike.

Every dealing I've had with this business has been superb! The owner Rick is extremely…read moreaccommodating, I brought in an old log splitter and asked them if they could install a new motor that I purchased on it and they were more than happy to help me out with my specialty item. Fast forward to now, almost 2 years later and I had some trouble with it, called Rick up and over the phone with multiple phone calls, he helped me trouble shoot and resolve the issue! Great business! You won't be disappointed!!

I love driving a scooter as a second family vehicle for fun and errands around town, I always store…read moremy scooter in winter, and I really wanted a Vespa after years of driving other brands of scooters that eventually break down. Motoworks has Vespas, so I went there. This place is high end and they clearly expect high end customers but I'm a teacher and not rich, so I hoped for some financing, much as I might if I bought a car. Motoworks encourages you to apply for financing online with a soft pull to your credit, and make an appointment beforehand to visit the showroom, so I arrived expecting an easy go of it. Happy to report sales people were enthusiastic about all their bikes when I got there, and never tried to upsell me. I appreciated that there was space to make decisions. Getting started was fine, and picking out the bike was positive. Nina encouraged me to try out different bikes on the floor until I felt comfortable, and I felt good about the bike I picked. All the people on the floor were friendly and helpful. Then things got weird. I sat around for two hours waiting to hear about financing paperwork for a 5k purchase. Nobody there gave me any insight about interest rates, expectations for money down, or even quoting a price besides the sticker amount. I was finally presented with a printout where they financed half if I paid cash for the other half, on the spot. Purchase price by then was up to 9k after taxes, freight fees, and a murky $800 "maintenance package" that had no details on paper. I wanted to leave the shop and come back the next day with my ducks in a row about the 4K cash from me, but of course they don't want you to leave. Finance lady suggested I ask the "gal" I came in with to help pay with a card. Then she asked if we were married, and told me it was OK to ask my wife to help me pay because our money was shared anyway. Thankfully my "gal" did step up with a second card, but it was an awkward surprise that didn't need to be so weird and nervy. At that point Finance lady was feeling ill, so Finance man came in to finish the sale. Finance man spoke curtly to me about parking bike on street. Finance lady offered me theft program. Why? Did they assume I lived in a bad neighborhood because I parked on the street? Plenty of people park scooters on the street all over Chicago. By now I am thoroughly rattled. After that I finally walked out and got the bike. Bike is stunning and peppy. Sales people were kind as I left. Financing guy provided registration and a plate for me to drive home with. Nina filled the bike with gas, showed me how to use the key, gave me a tee shirt, and gave me a hug before I drove off. Great stock, huge shop, and outstanding salespeople, but do your own financing before you go pick out one of these spectacular bikes.

I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

Great guys to work with. They took great care of my bike and made some honest recommendations. I…read morehighly recommend!

I always get quality service & reliable advice how to maintain or repair my bikes. Reasonable wait…read moretimes with some potential delays due to them always being busy, but always professional and friendly. You pay for what you get, and I never have a problem paying them for custom service that is reliable. Owner Joe will literally pull up parts/issues & educate the reason why there's a problem or the cost. Other shops treat you like you're optional, they treat you like family.

This is my second time I've been here. Great place to get your Bike repaired. Not cheap but quality…read moreservice.

Would recommend this place to anyone. They are very communicative, friendly, honest, affordable and…read morework VERY fast. Dropped my bike off after stripping 3 studs of the oil filter housing. Issue was fixed and I was able to ride it home the next day. This place is my go to if I run into an issue I can't fix myself

My need for speed forced me to sell my very-nice-two-year-old-mint-condition-hybrid bike cuz it…read morejust wasn't doing it for me anymore. I needed something lighter and faster. After traipsing through a million Chicago bike shops, my quest for the best ultimately led me to my local Trek dealer, Village Cycle Center - and their remarkably patient salesperson named Pierce (no relation to Pierce Brosnan... or so he says). Pierce answered all my annoying questions, after which he asked me several of his (they were not annoying). He then put me on a bike and measured me against various bike angles, before walking me through my various road bike options. No other salesperson spent as much time with me and no other bike shop made me feel so confident in my choice as Village Cycle. Bottom line: I bought a Trek Domane. And I love it.

The cheap stem valve to the inner tube on my wife's $5000 wheelchair failed the evening before we…read morewere to leave for NYC. Needless to say NuMotion couldn't replace it for 2 weeks but after visiting two other bicycle shops and making a dozen phone calls, Russ at Village Cycle Center courteously and efficiently replaced the inner tube (including modifying the rim to accommodate a Presta Valve) while I waited. The man is worth his weight in gold. IF YOU HAVE A WHEELCHAIR THAT NEEDS MAINTENANC, try here.

My daughter needed a GOOD hospital bed quickly. The hospital, as usual, was dragging their feet…read moreabout getting it ordered. She couldn't come home without it. I lost my temper and started calling myself and found DuPage Mobility Group. We had it within 2 days instead of months-long wait. My daughter was so comfortable in that bed. It was a pleasure to deal with Frank & his employees. They always helped me out no matter what I requested or when I requested it.

Fantastic group. I have some issues with my back and used their services after some outpatient…read morestuff and they made the whole process of renting very easy. They were very accommodating and very patient with all my questions since it was my first time renting any sort of equipment. The pickup went without a hitch but i had some issues delivering the equipment back on time since the return date ended up being on a snowstorm and since I was still not able to drive, i was depending on some help to drop it off. So, i called and reached out to them and they had zero issues giving me some flexibility and allowing me to drop it off a few days later (from Saturday to Monday). I ended up dropping it off Monday but the staff was out for lunch and my ride couldn't wait so I called them and they directed me to leave it for them since they would be returning later that hour. There was no extra charges for any inconvenience and they were just so supportive and caring. I cannot recommend them enough so if you're in need of anything at all, this should be your one-stop-shop.