I regularly bring my kid's bicycle here. I feel welcome. Robert is always a great one to talk to.

I knew I had a flat, but didn't know my tire was shot. The help at Roberts pointed out the tire's flaws which could quickly contribute to a new flat. I went for the upgrade. The staff will do free checkups on any bike that comes in. My suggestion: Arm yourself with their advice! read more

Roberts Cycle - Roberts Cycle On Clark St. - Bikes Near Me - Chicago, Illinois

Very bad service I have received the times I have gone they do not help you with your problem they always tell you that they do not have it and that they cannot help you and less if you are Latino read more

I got a flat on my Specialized bike en route to work, walked it to Robert's, and they immediately fixed it while cracking jokes, to the tune of a perfectly reasonable $35. So happy I blew a tire so close to this amazing plot. Thank you, Robert's! read more

I brought my scooter in for a simple tire change. I even provided the new tire and tube. I waited 2 weeks for the repair. Apparently they have one guy who does scooters, but he's on his own schedule. lol. Anyways. I picked up my "fixed" scooter, and two days later the tire was flat again. I was then frustrated and unwilling to go from north Evanston to Roger's park again, I decided to just sell the scooter. It was a waste of 2 weeks, and $50 for a simple tire change. Never again. Shame. read more

I want to support a local bike shop and like the guys here. However, I brought my bike in for tune up. Pretty much every basic thing had not been done properly. The rear derailleur hadn't been adjusted properly, causing the chain to come off into the wheel. The disc brakes squeal unbearably--meaning that they probably dropped brake fluid or some other impurity on the brake pads. This tune-up cost me $125, and they clearly didn't test ride the bike before they returned it to me. Very very sloppy work. I won't be going back. read more

I stopped in to get some lube, as it was starting to rain and I wanted to take care of my chain when I finished my ride. I didn't catch the name of the guy who was helping me (maybe Richard? I'm going to call him Richard, but it was the guy running the shop at like 10:30 am on Tuesday 9/24/24) made me feel super welcome within an instant (which, we all know, isn't the vibe you find in a lot of local bike shops), and when asking him some questions about proper cleaning and oiling my bike after riding in the rain, he asks me to point out my bike outside, and from a distance he immediately could tell by the angle I'd positioned my seat that my handlebars weren't high enough for me. He asks me to wheel it in (mind you, he didn't charge me a dime for any of his time and expertise), and starts doing some measurements, gets me up on the bike, and his first instinct was suggesting things I could try that would AVOID spending money on anything (like "move the seat forward about half an inch and down about 3/4 of an inch, try to grab more towards the center, and extend your fingers so you can sit up", things of that nature), and then tells me to bring it by around the end of the month if those changes don't fix the issues I'd been having (I'm very tall, a bit overweight, probably could stand to gain a bit of core strength, and so the only way I'd avoided getting a really sore back was having my seat super high and at a crazy forward angle). It's worth noting that Richard (I really hope I'm using the correct name) has at least 50 years experience, and I don't think he could stop himself from sharing his hard earned wisdom even if he wanted to. The entire time we're doing this, he's also talking about how bike frames have evolved over the decades, things to be careful about at other bike stores, modifications he's done on other bikes that might be cool on mine, maintenance tips I can do to help me save money and keep my bike in good shape - it reminded me of times I've gone fishing with an old timer who has memorized everything there is to know about a specific lake and all of the fish in in the lake, where if you're smart enough to shut up and listen you'll never have a more educational experience in your life. Even though I knew I needed to get to work, I knew that this was a special opportunity, so I shut up and listened and it was fantastic! And while doing so, he had to answer a number of phone calls from other customers, and without eavesdropping too much, it was clear that he maintains excellent relationships with his customers and has a deep personal investment in their satisfaction and well-being long after the actual transaction is complete. I'm planning on bringing my bike to him tomorrow - the changes improved my speed a whole bunch, but he was right that I need to add a few inches to the height of my handlebars, and Richard runs one of those special local bike shops where it's clearly better than buying on Amazon and doing it yourself (obviously, we should always try to patronize our local bike shops over Amazon, but sadly a lot of them fail to make themselves a more attractive option beyond simply the principle of the matter). You won't have this problem at Roberts Cycle - it's a bargain at twice the price (especially since they're not gonna send you to one of those people who are like "give me $1,000 and I'll tell you how you should have your seat adjusted and if your back still hurts that's your problem"). I'm already in the process of recommending this place to every cyclist I know, regardless of their proximity to Rogers Park, and I'm going to continue to do so from here on out. Just truly incredible service, extremely helpful, and they seem to have no interest in getting me to spend any more money than I absolutely need to there. There'd be a lot more cyclists if more local bike shops were like Roberts. I'd give this place 50 stars if Yelp would let me. read more

I needed an old, hard-to-find cable. I called and then sent an e-mail inquiry and they found one in their inventory! I spoke with Richard at length, who has been there for decades. This is a great, old-school shop, especially for mods and repairs. read more

These folks know what they're doing. Honest service at honest prices. Been there twice and have been pleased every single time.

boss Peter is a good guy, nice totalk. The staff is excellent to make the fixing. robert is great. They can get your ebike renew within a short, very good. So nice read more

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Walked in with my grandsons rear mountain bike tire and asked if they had one. They did and mounted it within 10 minutes! Great service and great bike store. Highly recommend this bike shop!!! read more

Great prices haven't had a complain with my bike just got my brakes done and a tuneup and great people

I went in looking for bikes for my kids and myself . He didn't have any kids bikes but he did have a pretty affordable bike that worked out for me. He was helpful and adjusted the seat, checked it out and gave me tips . They were pretty busy and it's a small space but I'd wait around as well because these guys are trustworthy. read more

Roberts Cycle - Bike - Bikes Near Me - Chicago, Illinois

I've been waiting weeks on my electric bike to be assembled and no one has called me and my texts have not been answered. What is going on???? read more

It feels amazing to support a local business that truly values servicing the community. I was thrilled to stop by and get my bike tuned up and loved on. Both gentlemen were professional and friendly. I believe one of them was the owner. He was seeking ways to make my repairs more affordable and not trying to rip me off! I definitely took note of that! My bike was repaired in less time then mentioned. I definitely would be back! read more

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Brought my bike here today with a slow leak in my inner tube. They fixed it same day! I checked multiple bike shops in the area, and one in Evanston had my bike for 2 weeks just to change my tire and seat. This was my first time here and they were all very friendly. This is a pandemic and everyone should show more patience and grace. These guys are working hard and doing their best, and I'm a satisfied customer! read more

Rogers Parkers live in a neighborhood which, in my experience of 5 years living here, is said to value quirky eccentricity, locally-owned mom-and-pop type small businesses, and good value for the money. Patronize Robert's Cycle Shop, and this will "put your money where your mouth is". Today I had two bikes serviced there, my second visit to the shop. I had emailed a couple days ago without response, so I called today to follow up. I had what I would call a gruff, short conversation, in which I felt like I was a bit of a problem, but owing to my good experience there last time, I went anyway, needing the service done without delay. At the shop I understood the gruffness on the phone, which deserves explanation. I'm over 50 years old, and this shop is what I remember from bike shops in the 70s. A little dirty, crowded, a small business that is struggling to maintain itself in a world of shiny, corporate convenience and over-priced consumerism. These fellas are the "real deal". Maybe not the overly nice and squeaky-clean conversationalists you find in young, hip bike shops, but they are experienced, professional, and because I had let them know about my needs beforehand, they took care of my quick brake adjustments while I waited. (I did not expect this, and you shouldn't either-I was prepared to leave the bikes overnight, but doing this work right away served us both, as the shop is swamped with repairs, because in the pandemic, everyone is getting back on their bikes.) There was opportunity for a little conversation, which helped me understand the gruffness of the phone call. In the pandemic, if you want to be a community-minded Rogers Park biker, keep in mind the following: 1) Supply chain issues are not the fault of the bike shop. Things take forever to be shipped, if you can get them at all. You know this to be true, with things from other companies you've had shipped to your home. 2) Since bikes are so much more important now than before the coronavirus, you have to wait a little more. There is a backlog of repairs that they are doing their best to accommodate. Practice some patience, where do you have to get to so fast these days anyway? The days of rolling into the shop and getting out in a jiffy are gone. I lucked out on this one. 3) These gentlemen really care about what they do, and keeping you rolling on your properly-working bike. I saw a sign about a 50-day warranty on their work, which means they are invested in the quality of what they do. If you value people over convenience, and good, solid work over advertising promises, this is your shop. The way of the world is to crush these kinds of businesses. I mean to help stop the tide, and I hope you do too. Here's an opportunity to do right by your neighborhood. Robert's Cycle, you are strange, adorable, rock-star mechanics. I'll be back! read more

Wow, so refreshing to go to Robert's bike shop. Friendly, fair prices and amazing service. Fixed my son's bicycle brakes with such a quick turnaround. My son is back on the road and as happy as can be. Thanks so much Robert and staff!!!! read more

Amazing, affordable service and advice from experienced bike mechanics (dare I say old-timers?) that rather help you fix, modify, repair your existing bike as opposed to selling you a new one like many other bike shops try to do. Good for your wallet and the environment! They also have a great selection of bikes and gear but I've only gone here for help / repairs. Very knowledgeable and friendly staff who treat you with respect even if you have "stupid" questions. Bring your bike here and help keep local gems like this alive! read more

Extremely knowledgeable bicycle mechanics. Richard the owner cares about and listens to the bicycle community. Steve can customly fit you to an affordable bike. And David can expertly repair any bicycle, moped or schooter. An expert team that listens to your bicycle needs. Every bicyclists needs Roberts Cycle and Repair Service. read more

The best. I rediscovered this neighborhood gem when I walked in with a flat on my brand new custom bike. They fixed it right there for $30 and in 15 minutes. They also did a great tune-up on my old Trek years ago. Super friendly and the kind of neighborhood business you want to support. Look for the iconic orange Peugeot sign. read more

They took the time to understand my problem and discuss solutions with me. The repairs were done conscientiously and at a good price. My cycle has been running great since. I would recommend this shop to any Chicago cyclist. read more

They fixed my bike promptly and the quote was spot on. Service was extremely friendly and I would definitely come here again with any bike needs. 10/10! read more

Richard and his staff were very friendly and had very fair prices. He called us on a Sunday when they were closed and expedited the work on our bikes and let us know they were ready. They completely rehabbed a 20 year old bike that had been practically rotting in a garage for only $200 and it now rides beautifully. Thank you, Roberts Cycle! read more

Went in because I was having issues with the quick release on my rear tire. Robert fixed it and didn't even charge me! Will definitely be back. read more

Great place to get a quick fix for bike! I had a crank arm I needed replaced on my road bike and the replacement was done in about 15 minutes. I was expecting to have to drop my bike off, but there are a few mechanics working in the shop to speed things up. They had mentioned some parts are hard to come by now, and so I would recommend calling ahead before. These guys will definitely be my go to group for repairs. read more

A truly premium bicycle shop. Knowledge and experienced. Local and friendly. They keep Rogers Park rolling.

Price are out the roof for simply labor. Don't go here, they ripping people off. I went in there to get my scooter fixed and they gave me an absurd price read more

They did an awesome job putting my new electric bike together, I believe the guy who took our bike to the car was Chris I hope I got his name right, he told us about a loss he experienced, just want him to know. Hang in there it will get better as the day goes by, praying for you. I will definitely go back there if I ever have any bike issues. read more

Pleasantly surprised when I found this place down the street. I needed a few repairs on my bicycle. Rusty chain, sticky brakes, etc. Steve was amazing and even noticed other issues with my bike. The front wheel was on backwards! He is very experienced and this is now my go to bike place. He even installed a cup holder on my handlebars! Also very very inexpensive! So obsessed with my cup holder! Thanks Steve! read more

Roberts Cycle - Cupholder! Complements of Steve! - Bikes Near Me - Chicago, Illinois

I just stopped in. I had lost a skewer for my bike, which I was hoping to ride on this lovely day. I called, ascertained that the part was in stock, walked my bike in, and in about three minutes had it installed and my wheel adjusted. I could not be happier with the service here. read more

I got a flat tire on my morning commute. Luckily this happened real close to Roberts. The guys were real friendly and offered real, quick and professional help. They replaced the tire in around ten minutes, reset the breaks and offered much-needed advice about day-to-day maintenance. I will be coming back! read more

Always there when I need it. These guys are the best. I've taken my bike here to get fixed or tuned up for over 10 years.

Owner was just came off as rude and in a hurry. Bought a tube it was defected I guess went back to see if I could exchange or something and since I installed myself and nicked the tube not even punctured I could not get it exchanged owner said no worker said he wanted to help. Had to buy another tube elsewhere. Won't go back. read more

I won't be returning to Roberts Cycle. I initially called inquiring in regards to a timeline for replacing flat tires with new tubes. I was told over the phone it would be same day or 1 day latest. I dropped my bike off the same day (Monday). At the store I was then told it wouldn't be ready until Thursday. I was given a ticket with pricing. I never received a call on Thursday. I called multiple times on Friday after being told "they couldn't find my bike and weren't sure if it would be finished". After following up several times; they changed their tune and said it would be ready by end of day. I picked up the bike on Friday afternoon and the man wearing suspenders changed the price from original ticket - upcharging the price! I was told $9 for bike tape on initial ticket and he changed the price to $16. My tires aren't even full either! Customer service is garbage! Save your time and money - go to Gary's down the street! read more

I messaged Roberts Cycle on Yelp about an issue with my breaks and they messaged back right away. They told me about their free bike check-up and their special deal on bike tune-ups. I did a little research and their tune-up deal was comparable if not more reasonable that other places both near me and in Skokie. Since they are in my neighborhood I went over, dropped off my bike and they gave me an estimate. They got in touch with me exactly when they said they would, gave me a solid estimate and before I knew it they had texted me letting me know that the service for my bike had been completed. The owner, Richard, and his staff were super-friendly and extremely helpful. Aside from the final price being a little less than the estimate they also guaranteed all work for 60 days and said if I have any problem I should bring the bike back. These guys have been in business for years and I can tell why they are still around. They are honest and extremely helpful. read more

This shop is classic- if you want a small town quality and trustworthy business that takes care in what they do- this is the place to go- delighted with the service- they called with a quote before the service, called as soon as my bike was done, and highly recommend. read more

Man, I am a TOTAL n00b when it comes to biking. I'm from LA, and that shit don't fly there. But, here...ah one of the many reasons I have the hots for this town...anyways. My tiny needed a straight up overhaul on his 80's rode bike he found broken on the side of the road in Santa Barbara and shipped all the way here. We rolled (literally, he couldn't ride his bike) into Robert's and it clearly had been there for awhile (ask the owner about its story) and we were helped right away. I wish I remembered her name, but this super tuff chick helped us immediately and gave us this fantastic Bicycle Mechanics 101 lesson, hooking us up with free repairs and free advice. They did a ton of work, including a new tire and inner tube, and all kinds of other stuff for like $30. (See you know I'm a n00b when I can't even tell you what he had done). They also gave us some good bike routes to check out. The kicker, though, they have this totally bitchin ad from the 1980 Moscow Olympics hanging up that I'm in the works of stealing. If anyone has any Ocean Eleven experience (or saw that one South Park) give me a call. read more

Brought a recently-immigrated friend over to get his bike fixed. They were no-nonsense and very fairly priced. Did good work. I wouldn't bring a $7,000 road pixie here, but for your around-town beater, it's the place to go. Also, there was a good-looking young woman working there, as I recall. That always spruces a place up. read more

I came in today and had such a great experience. The back tire was stolen off of my friend's bike, and I decided to surprise him and get it fixed. At first they quoted me $160, and I was freaking out a bit because that is a lot more then I expected (I don't know a lot about bikes and apparently I had to buy so many different pieces for the back tire/wheel since it is a 7speed bike). They knew I was in a sticky situation (especially since the bike would just be used for leisurely activities like riding on the lakefront) so the associates must have talked to the owner, and he dropped the price down to $100. He was running around the shop finding used parts for me to make it work at that price! It was so nice of him, and that price was more reasonable to me and a little closer to what I had expected. In addition to price, they were very patient and understanding with me, and all of the associates were very knowledgeable and were more than willing to teach me more about bikes and the parts I was purchasing. Even though this place is a hole in the wall and the associates don't look like what you'd would expect walking into a bike shop, it is certainly a gem and a great place to go if you need a fixing. read more