Amazing bike shop. My six year old daughter's frozen bike had a busted inner tube. We came in yesterday as a walk in. They took care of it right away and were SUPER NICE AND FRIENDLY - letting my daughter come right up to their work station and watch, talking to her the whole time and showing her what they were doing. I will be coming here for 100% of my biking needs in the future - a great group of people who deliver quality, reliable work with clear expertise in all aspects of bike repair read more

EDUARDO ruined my tour he didn't let me clap and he even went as far to say that he was lucky to leave but he felt bad for teachers because they were stuck with us. he even took my water bottle which is highly inappropriate and he did not give it back. read more

Friendly staff, super knowledgeable about bikes, repair was done quickly. Cannot recommend this place enough!

Super friendly and helpful staff! The crew there work at a very fast pace and are always willing to answer any questions you might have.

I have a renewed interest with cycling, I need to buy some assys and get an minor adjustment on tues./1PM of this week. There was one customer in the store/shop and I was rudely addressed buy the young employee, basically showing me that he did not want to help me indicating he was so busy??? I will take my business else where. I could not believe what happened. Sincerely, Darryl Dare1477 Gmail.com read more

SIMPLY THE BEST. Life Pro Tip: if you're going to buy a used bike from a stranger online, meet them here. Two of the techs, Jeremy and Anthony, showed me what to look for and how to recognize if it's been damaged or worse. Jeremy was even nice enough to give the bike a quick tune up. I got new handle bars, air for my tires, adjustments, brake tightening and a lock. This place is way out of my way but I will always come here for any of my bike's needs. It is now my life's mission to send everyone I know here. Even if it's to just go say hi to these incredibly hardworking and kind men. The world needs more humans like these guys. I look forward to seeing them again. Five stars, all day every day. read more

Ciclo Urbano - Bikes Near Me - Chicago, Illinois

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This shop helped me so quickly and thoroughly when I really needed them. I got in a bike wreck this morning and they were able to replace, repair, and tune-up my bike before closing time. Still can't believe they had orange tires in stock. read more

I moved to Chicago about a year ago, and within a month of being here, the head tube on my junky old Motobecane cracked. I've been doing my own work on bikes for the last two or three years, and I found a good deal on a bike that needed a fair bit of work. Ciclo Urbano was the closest shop to me, so I thought I'd go down for a few parts that I needed. I've been to Ciclo Urbano for everything from bearings to chain lube to derailleur hangers. I've even gone just asking for advice. They never pressure me to buy anything, nor do they discourage me from doing my own work. Not a pretentious person in the place, which is greatly appreciated in a world full of uptight, self-important bike mechanics. The staff is always helpful and knowledgeable, and they, like me, love talking about bikes! I wouldn't hesitate to buy one of their rebuilds, and I'm looking forward to attending their open shop hours for some work that I don't want to do without a stand. This is as good as a local bike shop gets. Don't hesitate to go and look around. read more

Just got my flat fixed on friday july 3rd. Caught a flat today july 7th. Charged me full price 16$. Idk but they could have at least gone 50 percent being that it was within a week. We live in Chicago. Streets are rough. Idk but not happy read more

This bike shop is seriously underrated. It's best for Hispanics TBH we look out for each other and the job that they do is out of this world ....this shop deserves like a 5 star throughout the 10 years they been here. read more

I love talking bikes with the employees here! They are truly all about the empowerment of riding and fixing your own bike. Education is power. I love them. read more

Overall, Ciclo Urbano is a great addition to a growing neighborhood. As a novice cyclist, I have tinkered with an old Schwinn that I rescued 3 years ago but without the ample supply of bike repair tools I have been looking for a way to learn more and find a cost-friendly alternative to minor repairs. My first visit to the shop last week was great. I discussed wheel building and single-speed conversion with one of the guys for about 15 minutes, so I decided to come back last Saturday to see what the open shop hours were like. The open shop is great! They appear to have ample bike stands and plenty of tools, along with a bike wash station. The staff is very helpful in providing instructions of what you need to do, and with what tool you need to do it. The price is right too. They suggest donations of 10 bucks per hour you are there, which is much better than a typical shop labor rate. My only reason for holding back a star is that the same enthusiasm that I was greeted with on my initial visit was missing from the open shop visit. Also, and this is a pet peeve I have of most bike shop staff, there is still a little sense of attitude when it comes to dealing with those of us that are not bike experts. Some friendly advice for the staff: if you want to sell yourselves to the community as a place to learn, you're going to have to lower yourselves to the level of the casual biker who doesn't know anything. read more

Here's a rarity for me: an earnest review. But Ciclo Urbano is entirely deserving of one. The folks at Ciclo Urbano were friendly, cool, and helped me pick out a bike that worked for me. They also gave my girlfriend's bike a tuneup for an incredibly modest price, all within less than an hour. And unlike every other bike shop within a 10 mile radius, the folks at Ciclo Urbano are awesome, helpful, and 100% attitude free. I really can't recommend this place highly enough! read more

Mitzvah: a good deed done for the pure desire to do something good without expecting anything out of it for yourself. That might not be how all my people define that word, but that's how I do. Ciclo Urbano, you did me a mitzvah today. May you get lots of love in return for all the good you do. My problem: I went on a trip with my bike and when I came back and put it back together again I sort of did it wrong. And lost a few parts? I humpty-dumptied it, all right. I wanted to throw my allen wrench across the room, but I went to your shop for help instead. And not only did everything on my bike get fixed, but the lovely Brandon (I hope that was your name, man) took the time to show me how to do a better fix-it job myself the next time I pack/unpack up ye olde bike in a box. First, he encouraged me to watch everything he did up close and take in all the lessons. Seriously? Seriously. He even asked me some questions about my bike's fit and made some small adjustments to the bars and brakes. Another amazing person in the shop went and took the slight wobble out of my back tire as well. The result? Holy crap, my bike rides better now than it ever did before. For a bike that was already well-fitted, I didn't think that was possible. Maybe it was a slower day for the crew, but even on a slow day I never would have expected this kind of attention and care, ever. It was not only the opposite of the alienation I've felt from mechanics at many other bike shops, but it was actual camaraderie. It's something that means so much and takes so little and I have only thanks to give. The handful of tips I learned will save me a lot of heartbreak in the future. Nice going, you guys. Big fan. read more

Fantastic bike shop. I completely agree with Missy S.'s review: 1) Incredibly friendly, knowledgeable, respectful staff 2) Great prices and focused on customer service over cash 3) Great communication with the customer during repairs 4) Unbelievably fast turnaround on repairs. I've been to a dozen shops around the city and live next door to another excellent bike shop, but I still make the commute here. Highly recommended. read more

Amazing place. Alex Wilson is truly a hero of the community. Come here to buy everything you need for a bike, forget the big corporate bike stores. This place is doing great things. Not only does this place have great products, a helpful staff and convenient location. They run a free bike workshop in the back and do camps and training for youth in the area. Feel free to drop in with random questions, everyone is super helpful. Ciclo Urbano is truly the heart of Chicago Cycling. I met the guys from this store years ago when Alex and Chopper Carl rode by me on the way to critical mass, blasting music from a bike stereo and waved for me to join in. This kind of summarizes why this place is so great. Love giving them business and donating my time to their non for profit section West Town Bikes. I encourage anyone and everyone to come check it out. read more

Great bike shop for sales and service. My husband recently got an AMAZING deal on a used bike that had been donated. The staff was friendly and knowledgable about what add ons the bike needed. They also have a small but really good selection of bike accessories, including: fenders, helmets, lights, etc. I was really impressed with their selection of youth and kids bikes. We hope to get back there soon for both service and maybe to buy a used road bike. read more

Went in again, and could not be happier. This is totally my favorite bike shop in all of Chicago so far. These guys are very unpretentious, which is greatly appreciated. In some bike shops I've been to, I've asked how something works and was given a rushed explanation as if they didn't have the time or will to share these esoteric bike secrets to a lowly novice. Nope, not here. I asked what kind of fiddling was being done to my bike, and it was explained to me complete with pointing at specific things and answers to little questions along the way. I went in for a flat, but ended up getting that fixed, a new tire AND a quick little tune up for dirt cheap! These guys are so rad, and you should absolutely get your bike fixed/tuned/filled/cleaned here. read more

For some reason, I was traveling farther away for my bike repair. But now, I certainly don't have to! These cats are right down the street! I walked in to get my back tire fixed, and it took them less than ten minutes (way faster than the hour it would have taken me!) and cost me the smallest of fees. I was incredibly impressed by their chill vibe and friendly service...and now that I see they have classes and the ability to make used bikes into custom-made-for-you bikes, I'm thinking about getting myself one! I hate to say I was surprised to have such a great place in the neighborhood...thank goodness it's growing for the better! As long as I live in Humboldt Park, this will be my bike shop. read more

On a talent scale of one to Lindsay Lohan, my bike riding skills sit very low. Like, haven't been on a bike in 15 years low. Suffice it to say when i made the decision to purchase a bike I didn't have the slightest clue what I was looking for. After a recommendation from another bike store (Comrades- shout out cuz they were some cool peeps as well) I came to Ciclo Urbano looking for a used bike. Enter Emily- clearly a seasoned rider and professional badass, she was one of the most helpful people I have ever worked with, in any vertical. She was patient, put up with my novice like questions, sent me on a test ride and told me honestly that at that time they did not have a bike to fit my smaller than average frame. She told me the right questions to ask and explained different options. She invited me to check back and recommended other places to look. Although I did end up getting a bike elsewhere because its slim pickins for us vertically challenged folks, I will certainly be back to Ciclo Urban for any service I need for Champagne in the future (yes, I gave my bike a stripper name). read more

This bike shop is very close to my house, so I have gone in consistently over the years and have seen how it changed. I used to go in and be frustrated because they did not have what I needed. Once they were even sold out of chain lube. Last year though, they got a new Manager and he has really improved the quality of service and product dramatically. Not only is he very informative and actively problem-solvies with customers to get them what they need at a price they can afford, but he also stocks the shop thoughtfully. They still don't have 20 kinds of everything you could need (I wish they had more purple accessories), but they do have all the essentials in stock consistently. They can also help you understand the difference between the products they do carry, and they are happy to special order anything that they don't. Most importantly, mechanics at Ciclo are trustworthy. I've taken my bike in in a panic, assuming that it would be a costly fix or that something needed to be replaced. They quickly took a look at it, diagnosed it and were often able to adjust away my blues for free. Now I try to go to Ciclo for all my bike needs. A great staff and proceeds support youth programming. What else could you want? read more

To preface this review, I did not make an appointment and should have, and brought my bike in dissembled from winter storage. I'm sure both of these things affected the quality of service I received, which is partly my fault. I have a '79 Peugeot and the steel frame has been slightly dented for about 20 years now. I've been to several bike shops in Chicago, all of which repaired or tuned up my bike with no problem. Not only were they unwilling to do a tune up because of the frame denting, they said it was not salvageable and I needed a new bike. I may have started off on the wrong foot in the shop, which is on me, but what they told me was glib and incorrect. My bike is now getting tuned up at a different shop in my old neighborhood, without issue. There are a lot of bike shops in Chicago. I'd recommend going elsewhere. read more

Took my bike in for repairs, and here I am 2 weeks later still without it. They said it would be done in 2-3 days. read more

I brought my bikes in for a variety of reasons, and they managed to fix all the simple ones very quickly (a few minutes to a half hour), and even the really serious things only took a day. No one there ever tried to upsell me anything. The prices are super reasonable. And all the people who work there seem like great people. read more

It seems like it's all been said before, but-- I hit a pothole on my way home last night and didn't realize that I had knocked my bike seat backwards until about 20 minutes into my morning commute, when I felt like I was falling onto the back wheel. I stopped by this shop, where a guy with red hair and a great smile told me I had bent the seat beyond repair. He offered advice on picking out a new bike seat (only when asked, which I appreciated), told me a few things about the bike locks I was looking at, and didn't shame me or insinuate that I was stupid, despite the fact that what I did (riding in the morning without assessing the damage) was indeed pretty stupid. If you're looking for a place with friendly service, relatively cheap prices, standard & good gear, and a bike pump out front, this is the one. Highly highly recommend. read more

Just got my teen New used bike. Jermey so helpful and knowledgeable. I would highly recommend this place to anyone looking for quality bike at good price. read more

Fantastic Service!!!!!! I was driving by this place on Sunday when my GF convinced me to stop here and look around. Hector made us feel valued and important even though we didn't buy an expensive bike. The prices on used and new bikes are affordable and realistic and the service is excellent. I didnt feel like I was dealing with " Bike snobs" for 1 second, and i felt like i was dealing with down to earth real people. I'll go back there for all advice and maintenance on my bike and my GF will too!!!!! read more

Got my first flat in about a year and thought i was going have to travel far to get it fixed. Then my friend told me about this place, which happened to be blocks away from my house. Like others have mentioned the staff are AMAZING! i have been to many other bike shops and all the workers make you feel stupid for not knowing everything about bikes. Here they are super friendly and care more about teaching you a few things to improve your biking experience than shunning you because you not among the biking elitists. They have a flat tire punch card, which rocks my socks because I've had 4 flats in the last two months (Chicago pot holes). They recommended i upgrade to a better tire to fix the issue. Since me and my friends love biking but know very little i think we are going to look into taking a class. I highly recommend this shop over any in the city! read more

I am a stubborn DIY bike commuter, and always look for the cheap shortcuts for fixing my bike. I recently sold my car and decided to invest in a few important upgrades for biking in all weather. I also made a rare smart decision to take my old Schwinn in for a basic maintenance class. The staff at Chiclo Urbano is amazing! They are all experts, or learning from other experts. Michael prioritizes comfort and fit of the bike, and I learned a lot about little adjustments to make for a smooth ride that won't wear down my body, or the bike. The programming is grassroots, inclusive, and qualitative. Great job! Keep it up! read more

Okay. My bike works fabulously after taking it to Ciclo Urbano, so A+ on the mechanics. HOWEVER, I have to say that I didn't appreciate my bike being referred to---in front of me---as a "Barely Working Bike" (having bought it at Working Bikes). I don't care whether the guy who works at Ciclo Urbano has a mega beef with Working Bikes. Not professional. Clean up the customer service act and you'll have it made! Good luck! read more

Super fast, no nonsense flat repair. Right on. Staff is reasonably friendly depending on who you get. Interesting supply of used bikes for sale and some key accessories. read more

I have been here a couple more times since they opened and feel like they really took care of me. I purchased a helmet which I thought was very reasonably priced. Then I went in with a flat tire. I know they really encourage the education part of their shop, but I work alot and just didn't have time to fix it myself. I dropped off my bike one evening and came back for it the next day. My flat was fixed and there was no charge. They work for donations and only charge for material! What an awesome place; to have this service available in a lower income neighborhood is great! read more

Great shop in the front, great programs in the back. Ciclo Urbano offers affordable and honest bike repairs and a friendly staff. They offer memberships which entitle you to a discount, and you can participate in a variety of open shops (in the back) and classes (I took build-a-bike) as well as volunteer opportunities. Located on Paseo Boriqua, Ciclo Urbano/West Town Bikes is a true neighborhood gem dedicated to putting more people on bikes, and teaching kids to love bikes! Great staff, great shop, great mission. read more

I am so glad I took my very beat up, broke down bike to Ciclo. They did a great job, did it quickly and did it for the price I had been quoted. I am happiest about the fact that they got all the repairs right the first time unlike a few other places I've been to. I'll definitely go back again for next my next spring tune-up. read more

In the market for a decent used bike. Came to this place based on excellent yelp reviews and a recommendation from another bike shop. When explaining that I want a bigger steel frame with a fairly aggressive riding position I was led to a rebuilt schwinn that clearly was not big enough and they told me it might be too big. As soon as I got on it it was clear that it was not an aggressive riding position and had a fairly steep head angle (which could have been assuaged with proper drop handlebars instead of the flat ones) that made the bike really twitchy feeling. Upright position with steep head angle is a bad combination in my opinion. Totally improper build. When I came back from the test ride I told them the bike was too small and not aggressive enough. I also felt that $215 (marked down from $265 or so) was overpriced. I quickly conceded the point when I was told that the bike had a $200 wheel set. The clerk clearly wasn't satisfied and continued to mention that I should 'check out their helmets' since if I was going to get a bike on craigslist 'I'd probably break my head open when the headset breaks.' WTF!? There is no point coming here for a used bike; totally overrated. read more

I came here looking for a bike. As i was locking my old bike to their rack outside, i saw a group of young men (middle schoolers) talking shop. Ciclo Urbano has some really cool new bikes and a decent selection of used, however, nothing that fit my particular needs. I spoke with a woman (didn't get her name) at length. She was so wonderful. She gave me tips about what to look for and where to look. I wanted so badly to support this place with a bigger purchase but instead walked out with a blinky light, great suggestions and a smile. I know that their selection changes daily so I'll be back. Check this place out. They do good things. read more

Mia at CU built me my soulmate bike. I came in to try out one of the bikes they had advertised on their website, which ended up being too big for me (not difficult seeing as I am 4'8".) Mia, seeing my dismay, told me that she had a junior cross bike frame that had been donated that she'd been waiting to build up for someone. Fast forward a few weeks and I came in to try the bike out--and lo and behold, it fit without a single adjustment, and came fitted with top of the line parts and even a custom wheelset built by Alex. The staff here know their stuff and I cannot recommend any place more for people with specific bike needs like me. read more

It's been a little over a year since I had my wheels built here and they're still going strong. I haven't even lost a spoke (hope I didn't just jinx myself). If you own a vintage bike with original wheels, you know that braking in the rain is a nightmare. After consulting the Internets, I learned that chromed wheels were notoriously slippery and alloy was the way to go. That said, it was totally worth it even though they cost twice what I paid for my bike at Working Bikes. It was a bit of an issue replacing the wheels, because originally they thought the pre-fabbed wheelsets would fit. But because of the weird sizing on my Schwinn, they didn't fit and had to be handbuilt. Things to keep in mind, I believe the default choice is quick release with plastic levers. So if you have a preference for bolt-on or want to pick your own quick release skewers, make that known! Mine function just fine, but I think the metal levers are aesthetically pleasing. Also for some reason, any time I take my bike elsewhere for repairs they comment on my new wheels and then when I tell them about the shop, they always say they learned from Alex! read more

Of all the bike stores in the city these guys are the best. I went in there to fix a flat and they gave me all kinds of recommendations and then gave me a very good price. They seem very down to earth and chill. Definitely my favorite bike store. read more

When I brought my bike out of storage the tires were flat. Of course I was not paying attention when pumping air in it and the rubber, as it was inflating, popped off the rim. Luckily I walked right to this awesome spot and brought the bike in and they fixed it right away. It took less than ten minutes and only $16. I hopped on my bike and biked 35 miles around the city today. read more