These guys are some good dudes! No wonder they have so many good reviews. I came to get my ps5…read morecleaned and came out good they noticed my disk drive had a issue and they fixed it. They pretty much called me to tell me the situations an the prices and they were also friendly! Only bad thing is not the best place to find parking but i think it was worth it!

Fixed a button on my iPad same day for $29. Friendly fast…read moreservice. Good communication as well!

I've gone to them twice now- first time bc my computer kept crashing (turns out it had too much cat…read morehair in it), and second time bc I downloaded something malicious. They were able to get my computer back up and running within the same day both times. I like that they take the time to explain what they're doing and why. I really, really appreciate them. Highly recommend.

We've been going here for years and are so grateful we found them. Tino and Elijah are amazing!…read moreThey are so knowledgeable and capable at what they do. They use every possible avenue to find the solution to your issue. And they are both so nice and friendly. Every person who walks through the door is important to them and are treated with great customer service and interest. I can't say enough good things about this business, truly.

The last PC I owned was powered by a 980ti running Windows 8…read more I've been thinking about building a new PC for years and decided to finally do it. I spent a couple weeks gathering all the components I've been eyeing and made the pilgrimage down to Micro Center (in Tustin) to take advantage of a great MOBO/Proc/RAM bundle. The last time I built a PC was in 2008 and at this point in my life, I just wanted an expert to help me get everything running and optimized. Gar was that expert. This guy knows his stuff and I couldn't be happier with my (first) experience at Helix. He runs the shop by himself and is clearly a lifelong PC enthusiast. It was really cool to see all his customers more 'aesthetic' builds that were in progress. I'm old so I wanted something with as little RGB as possible (haha). He even has a mini museum of PC components from decades past on display which really sent me down a VERY nerdy memory lane. He put together a 9800X3D / 5080 air cooled monster and everything runs perfectly. He optimized Win11 and walked me through everything he did when I picked up the machine. I would consider his shop a unicorn in 2026. Physical location. Passionate business owner who is offering top quality service in a niche industry. Fair prices.

Garnik is the absolute best. Passionate about what he does, great communicator, and has an…read moreincredible eye for detail. He took on a really challenging build for me (SFFPC) and I couldn't be happier with the result. He's also a great guy, which always helps. Won't go anywhere else for my PC needs!

I brought my iMac in as it was displaying a black screen with a lock. It would'nt start up for me…read more So I bring it it in and Andy hooks it up and it fires right up. Still don't know why it was giving me problems but he was very understanding, cleaned the monitor and asked my about the Steely Dan files I had on my screen. Turns out he's a huge Steely Dan fan and I play sax in Pretzel Logic a Steely Dan revue. We had a nice conversation........he wouldn't take any $ from me. I will always refer people to come here for their Mac issues.

Always had the best experience with Andy! Been having him repair my Macs for over a decade and it's…read morealways been a professional, honestly done job. 10/10 recommend.

Had to replace a damaged laptop screen. Sam was able to quickly diagnose the issue and provide the…read morecost so I could decide immediately. I got it replaced. It was ready the next day. Thank you Sam for your speedy service!

Such a relief to know we now have a tech expert that we can trust with our devices. Steve was so…read morehelpful diagnosing a broken laptop and again when I went back to buy one of his used iMacs! So appreciate the honesty and advice - They (his son too) truly want to help people.

This Guy Is the Mac Whisperer (and Probably a Jedi in Disguise)…read more So here's the deal: if your iMac suddenly pulls a "Broadway blackout" and leaves you staring into the void while your life's work hums faintly in the background, you need Tommy from MacMyDay -- not tomorrow, today. Tommy showed up like a scene-stealing character from a tech-comedy crossover of Superbad and South Park (minus the profanity and teenage chaos). He was upbeat, wicked smart, totally honest, and not once did I feel like I was being hustled, upsold, or dragged into a 14-step "tech enlightenment program." The man is a tech guru meets philosopher, with a little bit of music producer and friendly neighbor energy thrown in. He didn't just assess my ancient iMac (which, bless it, had finally gone to the dark side -- literally), he walked me through realistic, budget-friendly options to rebuild my setup without making me feel like I had to sell a kidney or join a startup. His advice? All tailored for me, not some one-size-fits-all checklist. And he made it fun -- yes, fun -- to talk about external drive casings and system upgrades. Tommy is observant, kind, and thinks like someone who's been in your shoes -- which means you walk away feeling heard, helped, and way less freaked out about your tech. Also, 10/10 for vibes, conversation, and not being a robot. Seriously, just call him. It's rare to find people like this in any field -- much less one where trust, data, and your digital life are on the line. Five stars, because 10 stars isn't an option.

I have had Tommy with MMD help us with our Mac's going on 10 Years and he is the Most Knowledgeable…read moreand Reliable Person I know when it comes to MACS. We just had issues with an Older System and while out of town he got back to me and help us out over the phone until he's available. I highly recommend him when it comes to anything MAC or Apple!

(Shopped 06/02/26 TU @ 3:30pm & Delivered/Installed 06/09/2026 TU @ 4:30pm): The best buy in town…read morefor a TV was during this particular long Memorial holiday weekend! I found myself at Best Buy's Burbank location doing research on TVs for a newly-acquired investment property. I've generally been a fan of this brand over the years when the only other competitor was Circuit City, but now places such as online behemoth Amazon.com and national brands Costco, Target, and Walmart vied for the public's electronic entertainment money. This was my last place for research after I first checked online and then visited several brick-and-mortars. Whether I was exhausted, the selection seemed better, the service was helpful, and the prices were competitive (all of these were true), I ultimately landed here to fork over my money. From start to finish, was this the best buy I hoped for!? PURCHASE(S) Samsung 55" Class M8OH Series Mini LED 4K UHD Samsung Vision AI Smart Tizen TV 2026 ($599.99): A beautiful TV with nice black screen color, very good sound before the soundbar, and I loved Samsung products which I can also sync with my mobile phone. I only wished I bought the 65"; I mismeasured - oops! Rocketfish Tilting TV Wall Mount For Most 32"-90" TVs Black ($89.99): This was the least expensive standard option and seemed to be the right choice since the TV was going to be stationary. TV Basic Mounting 55" Or Smaller ($179.99): Honestly, I felt paying for this installation at about 30% of the TV cost was outrageous, but as I observed the two technicians, I don't think a friend and I could've done as good of a job or within the time it took them to do it - c'est la vie. Samsung B-Series HW-B650F 3.1 Ch DTS Virtual X Soundbar Black ($249.99): This provided a nice cinematic surround sound listening experience with a wireless subwoofer for more bass. I was skeptical about the extra expense, but I felt it has made a difference in sound quality. Insignia Rear/Bottom Soundbar Mount For Wall Mounted TVs Black ($24.99): A simple enough piece of hardware that cradled the soundbar underneath the TV for more volume. Soundbar Setup ($99.99): Might as well have a "professional" handle this, but it seemed easy enough when I watched it being installed. Home Delivery (COMP): Normally $99.99, I couldn't recall if it was waived as a holiday promotion, or because I spent a certain amount. Whatever the reason, I gladly accepted it! Best Buy Foundation Donation ($5.00): For the benefit of youths in underserved communities, I believed in supporting their educational and career goals. Electronic Waste Recycling Fee ($6.00): Who exactly got this money!? SERVICE I was approached by a male salesperson who calmly took the time to explain the differences between a few TVs I looked at, helped recommend the additional hardware (he sold me on the soundbar), and talked me through everything. On delivery/installation day, two friendly Geek Squad technicians arrived timely enough within the delivery window (the text updates were acting wonky), they courteously wore covers on their shoes as they rather easily and quickly unpackaged, installed, and tested everything, One offered a quick tutorial on the remotes of the TV and soundbar. They were done in about 45 minutes - thank you! PARKING (FREE) Located within the large outdoor Burbank Empire Center, there were plenty of spots shared among several other businesses - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE A big-box high ceiling warehouse style layout with one level. There was plenty of merchandise throughout the sectioned floorplan and within many aisles while ample space was given for carts and customers. Promotional posters and such were throughout as you would imagine. Minimal natural lighting came through the front glass windows and doors while a ton of electric soul-sucking fluorescent ceiling lights filled in the rest. There were plenty of TVs (only for display purposes) while Top-40 music played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL At the very least, Burbank's Best Buy location contained what I was looking for on this trip, so I was happy and would consider another visit if needed. The store itself was bustling with customers for holiday deals and an approachable sales staff. They basically carried all the major name brands in appliances and electronics, so do your research and find what you want. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $1,326.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

I mailed an actual letter to the corporate complaint department…read more To Whom It May Concern, I have been a loyal Best Buy customer since the 1980s. As a Veteran, a single father, and a small business owner, both my time and budget are limited. What should have been a simple purchase of two televisions for my son's school project became a nearly two-week ordeal that cost me more than eight hours of work time, multiple one-hour round-trip drives, and a great deal of unnecessary stress. Between July 2 and July 14, I experienced a long series of failures that should never happen to a customer: My online order for two open-box TVs was repeatedly confirmed and then canceled, requiring approximately 90 minutes and multiple calls to customer service before it was finally processed. I drove to the Woodland Hills store only to discover that one of the TVs I had purchased had apparently been missing for months. At the Burbank store, I purchased another TV to meet my deadline. When I got home, I discovered that the original open-box TV I had ordered had a severely damaged screen. Your online return system directed me to the Sherman Oaks store, where I was told the TV could not be returned there and had to be taken back to Burbank. An employee even remarked that the damage appeared consistent with the TV having been stepped on. I made another one-hour round trip to Burbank to return the damaged TV, only to wait about 30 minutes before being told the store's return system was down and no returns could be processed. I then spent nearly another hour on the phone with customer service and was ultimately told that neither customer service nor the supervisor could offer compensation, and that I should contact Corporate. When I finally returned the TV on July 14, the store manager acknowledged the problems but blamed an "outside vendor", confirmed the previous system outage, and accepted that the experience had been unacceptable. However, he refused to compensate me for the significant inconvenience. By the end of this process, I had made multiple unnecessary trips, spent over eight hours away from my business, dealt with repeated mistakes by your ordering and return systems, and devoted additional time to documenting this experience. In more than 40 years as a customer, I have never experienced such a prolonged series of preventable failures with a store. I am asking Best Buy to recognize the significant time, expense, and inconvenience this situation caused by providing appropriate compensation like a Best Buy gift card. I believe that would be a fair acknowledgment of the customer experience I endured and would demonstrate that Best Buy values long-time customers. I look forward to your response and hope we can resolve this matter satisfactorily. Sincerely, There response was a cold and uncaring. Basically we said we won't do anything for you.

Well , I am going to talk about the restrooms. I never seen a dirty restroom in a big store like…read moreOffice Depot , no toilet seat covers when I get in. Very disappointed. The lady that helped me with my copies was very kind. Good service. The star is for the service.

I'm a regular customer at the Office Depot in Burbank but I won't be going back - ever. They seem…read moreto have recently upgraded one of their cash registers from the stone ages and it didn't work. In fact, they charged me twice for the same products. But, because their system glitched and wouldn't provide a printed receipt, they wouldn't let me take what I paid for twice. I asked for the transactions to be cancelled and "Conrado Gorospe" who identified himself as the "Manager" several times said the charges would fall off automatically but they still tied up my credit. When I asked "Conrado" if he was the store manager, he repeated told me "Yes" only to find out he is the "Assistant Store Manager". I found two of the products at the local competitor whose name rhymes with Maples at a substantial discount and they didn't have an issue with their check-out registers. Maples is it moving forward.

My toddler threw her toy at my laptop screen and half the screen went black. I work from home and…read moreneed it in working order. I brought it in on Friday and they were able to order a new screen and fix it by Monday for a reasonable price.

Amazing service and honest. They repaired my laptop for a quarter of what I quoted by another well…read moreknown repair shop. Highly recommended.

They did a great job with my broken MacBook repair. Fast…read moreturnaround and cheaper than the Apple Store. Very happy. Like new. Thanks!

Sam is the best! I use my laptop for my home business and he repaired my issue same day. I was…read morepanicked but he took care of me. Very reasonable pricing. Good advice. Don't bother with the official Apple Stores. Go see Sam! The great thing about this is supporting mom and pop businesses as well. Much deserved in this case.